Small changes to be made to a working online ticket system

  • Estado: Closed
  • Prêmio: £40
  • Inscrições Recebidas: 6
  • Vencedor: mrprogrmmr

Resumo do Concurso

We have a call log / ticket creating online system to track computer repairs that come into our workshop.

We are looking for a person who can offer their skills to make 15 small changes we would like to the system immediately and then be available in the future to take on more paid work looking after the system and making changes or adding features in the future.


Changes required :-

In the 'repairs' list on [url removed, login to view]


1. remove the 'model' column and replace with column labelled 'Problem'
2. change the 'recieved' column to 'Complete by' and populate it with data inputted into the Estimated Completion box in the ticket.
3. change default view to display 100 items rather than 10.
4. change the Assigned To column data to blank if the ticket has not been assigned to anybody


On Book in New Repair page [url removed, login to view]


5. sort customers names in drop down menu in alphabetical order.
6. the new customer button / form brings up the form to populate but doesnt save customer after being populated.
7. add a drop down list option above 'problem description' box labelled 'Problem Description Short' and display results in the newly created 'Problem' column added in the repairs list (Fault number 1 above).
8. In the admin section add new section to populate the new 'Problem description short' drop down list as mentioned above.
9. Remove 'Diagnostic Fee' entry.
10. Rename 'Estimate Cost' to 'Cost to Customer'


11. Add different colours for different priority :-
Low = White
Medium = Green
High = Orange
Urgent = Red


12. Customer Log-in is not working


13. When new repair ticket is created the default status should be 'Booked In'


14. Unable to add new 'Status Level'


The system we run is called Trailblazer, can be found at :-

[url removed, login to view]

Habilidades Recomendadas

Feedback do Empregador

“Fantastic work by Zain. Good understanding of my needs, excellent communication when required and the end result of the work specified was perfect. Highly recommended and I will continue to use his services.”

Imagem do Perfil wefixpc, United Kingdom.

Painel de Esclarecimento Público

  • esenpillai
    esenpillai
    • 4 anos atrás

    Hi,
    Don't know why you want us to work on the production system. I have our own staging server where I can deploy your website and make the changes. You can see the changes on the fly. Once you are satisfied with the changes and ready to push to production, we can push the changes to your production site. Contact me if you are interested.

    • 4 anos atrás
  • mNorbert
    mNorbert
    • 4 anos atrás

    Hello,

    I’m a student, web designer and developer currently based in Szczecin, Poland (Europe). ​​I'm freelancer specializing in webdesign and branding. I'm interested in cooperation with you. I can offer designing website and slicing project to html and css.

    I’ve started doing professional works in webdesign in 2007. As the time has passed, experience allowed me to craft my skills. I’ve been constantly trying to improve every day. I’m technically proficient, easy to work with and I love my job. So what are you waiting for?

    Thanks for considering me for your project and I am excited being associated with you. My projects are featured on behance.net and webdesignserved.com

    PORTFOLIO:
    www.behance.net/norbert
    www.mierzwa.org​

    • 4 anos atrás
  • MinThet
    MinThet
    • 4 anos atrás

    I can make this system upgrade.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • freedevs
    freedevs
    • 4 anos atrás

    Let me learn more on the issues, before I can actually confirm my possibility. However, I am interested in the project. Thanks.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • rjoysarkar
    rjoysarkar
    • 4 anos atrás

    I have experience of 6 yrs. in C# .net. developing exp in Windows, Web, Console application. Also have exp in WCF, Windows service. Thanks.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • amanmahal07
    amanmahal07
    • 4 anos atrás

    Assure you best quality work.regards

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • yngautam
    yngautam
    • 4 anos atrás

    Dear Hiring Manager,
    I understand your business requirement and I have past experience development POS, SOA, Web Services, Mobile, winForm, web base and CRM application development experience with specialized in Microsoft .NET technologies with more than 10 years’ experience. I am highly expert, motivated, development, optimization and perform high quality work in jobs related to:
    ASP.NET
    ASP.NET MVC
    C#
    AJAX,
    SQL (SQL Server),
    MySQL
    Silverlight
    WPF
    HTML,
    JavaScript,
    Jquery,
    CSS,
    XML, and Web Services
    User Friendly Tool use like TeleriK, devexpress
    CMS DotNetNuke
    SVN Using TFS, BitBucket, Git
    Mobile Application using .NET Technology
    SSRS
    Crystal Report

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • satvainfotech
    satvainfotech
    • 4 anos atrás

    Hello,

    We have already worked on Call Log Management System for hardware system call management.

    We have very good exposure in diff. Platforms and We are strongly looking to start with such good projects and looking for long term works too.
    We can start work on immediate basis. Our aim of bidding is to provide good quality of work and satisfy the Customers needs as per the requirement freeze out.

    Our main Skills are as follow.
    -- Asp.net 4+
    -- C#
    -- VB.Net
    -- WCF/WPF
    -- MVC 4
    -- DevExpress Controls
    -- Telerik Controls
    -- SQL Server 2012
    -- Crystal Reports
    -- PHP
    -- MySQL
    -- Linux
    -- Word Press
    -- Ajax,
    -- JQuery
    -- Google Code
    -- CodeIgniter
    -- CakePHP
    -- MsAccess
    -- Silverlight / Store Front & Share point.
    -- Joomla/Drupal/Word press, Magento
    -- HTML5/CSS3

    Please let me know in case of any query or concern regarding this.

    Looking forward to your words on the same.

    Thanking you in anticipation.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • contacttome
    contacttome
    • 4 anos atrás

    I can make changes as you expect. Please share what do you want and what changes do you want in your system.

    Thanks.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • ssssrivastava4
    ssssrivastava4
    • 4 anos atrás

    I can do this changes.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • albsolut
    albsolut
    • 4 anos atrás

    Hi, I'm available to do changes, I need a task list and language used in your application to review it, but basically I could charge you in rate/hour, once having your tasklist I could let you know how long will it take me to do each task.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • yogeshsharma89
    yogeshsharma89
    • 4 anos atrás

    Can you share screenshot of your system ? It will help understand and discuss further.

    • 4 anos atrás
    1. wefixpc
      Titular do Concurso
      • 4 anos atrás

      Please see added detail, If possible I would like this work completed within a few days of close. We will need to know the times you will be working on the system as we use it daily and will not use it while you are working on it. Please let me know your cost per hour in £GBP for the future work also? Cheers, Neil.

      • 4 anos atrás
  • wefixpc
    Titular do Concurso
    • 4 anos atrás

    Changes required :-

    In the 'repairs' list on TicketListAdmin.aspx


    1. remove the 'model' column and replace with column labelled 'Problem'
    2. change the 'recieved' column to 'Complete by' and populate it with data inputted into the Estimated Completion box in the ticket.
    3. change default view to display 100 items rather than 10.
    4. change the Assigned To column data to blank if the ticket has not been assigned to anybody


    On Book in New Repair page TicketForm.aspx


    5. sort customers names in drop down menu in alphabetical order.
    6. the new customer button / form brings up the form to populate but doesnt save customer after being populated.
    7. add a drop down list option above 'problem description' box labelled 'Problem Description Short' and display results in the newly created 'Problem' column added in the repairs list (Fault number 1 above).

    • 4 anos atrás
  • wefixpc
    Titular do Concurso
    • 4 anos atrás

    8. In the admin section add new section to populate the new 'Problem description short' drop down list as mentioned above.
    9. Remove 'Diagnostic Fee' entry.
    10. Rename 'Estimate Cost' to 'Cost to Customer'


    11. Add different colours for different priority :-
    Low = White
    Medium = Green
    High = Orange
    Urgent = Red


    12. Customer Log-in is not working


    13. When new repair ticket is created the default status should be 'Booked In'


    14. Unable to add new 'Status Level'

    • 4 anos atrás
  • wefixpc
    Titular do Concurso
    • 4 anos atrás

    The system we run is called Trailblazer, can be found at :-

    http://www.trailblazerrepairs.com/

    • 4 anos atrás

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