Call center free quality reports trabalhos

...powerful task management tool to life. Key Features: - Task Assignment: The core feature of the app will involve creating projects with assigned teams to be able to be able to contribute to, or view updates of the project progress through to completion. - Progress Tracking: The app should include a progress tracking functionality for monitoring task completion in real time, submitting daily reports from a preset of required fields. - The app should be able to send PDFs of the tracked activity to assigned parties Ideal Skills and Experience: - Proven experience in creating task-management apps or similar projects - Excellent proficiency in both iOS and Android development - Ability to implement high performance and reliable task assignment and progress tracking features - Out...

My objective is to significantly enhance customer s...system. Key Tasks: - The IVR system should answer frequently asked questions autonomously. - It should intelligently route calls to the corresponding department based on customer input. - Gathering customer data for more efficient call routing and enhanced personalization should be a key capability. Integration requirements: - The IVR system must integrate effortlessly with live chat to ensure a cohesive customer service offering. Ideal Freelancer: - Proficient in AI and IVR systems - Experience in implementing live chat integration - Understanding of efficient call routing mechanisms - Experience in developing personalized customer interaction strategies - Knowledge in data collection and processing for enhancing cus...

Irequire a proficient freelancer to translate my client Audited Japanese Financial Statements into English. I need it to be completed in 8 Hours from the awarded time begin. The task would involve: - Translating our Auditor Reports, Balance Sheet, Profit & Loss, and Statement of Changes in Equity. - You'll be provided with a specific format to follow ensuring consistency and clarity in the translated documents. The ideal candidate will have deep knowledge in accounting, familiarity with international standards, and previous experience in translating financial documents. Strong proficiency in both English and Japanese is a must. The freelancer must be detail-oriented and be able to retain the accuracy of the original financial terms and figures during the translation pr...

I am immediately looking out for an individual who's having an excellent proficiency with US Accounting domain. Eligibility: --------------- 1) Must be a either CA or CPA qualified. 2) Hands on experience with US Accounting process. Job Summary: ...excellent proficiency with US Accounting domain. Eligibility: --------------- 1) Must be a either CA or CPA qualified. 2) Hands on experience with US Accounting process. Job Summary: ------------------------ We are looking for someone who will be responsible for managing the end to end US Accounting process in our financial records to prepare tax returns, create budget reports, and conduct audits for their clients. These accountants ensure that financial records comply with federal, state, and local laws and regulations.

Simple online search for reports in Polish Search for reports online from websites across European countries. About 300 websites. Priority for native speakers in Polish Knowledge of other European languages an advantage. No software needed for this project.

Simple online search for reports in Dutch Search for reports online from websites across European countries. About 300 websites. Priority for native speakers in Dutch. Knowledge of these languages an advantage: Danish, Finnish, French, Italian, Norwegian & Swedish. No software needed for this project.

Simple online search for reports in Finnish Search for reports online from websites across European countries. About 300 websites. Priority for native speakers in Finnish Knowledge of these languages an advantage: Danish, Dutch, French, Italian, Norwegian & Swedish. No software needed for this project.

I require a financial modeller who is highly experienced in the energy sector, specifically electricity generation and distribution. The main objective will be to develop a financial model for a project feasibility study. Specifically: a) Given a capacity mechanism (payment) of $x/MW, 5 % capaci...background and critical note on the noise around key market players Key tasks include: - Analyzing historical financial data, which I'll provide - Developing a high level financial model Ideal Skills and Experience: - Proven experience as a Financial Modeller - In-depth knowledge of electricity generation and distribution - Excellent numerical and analytic skills - Ability to create detailed reports and financial forecasts. Previous experience with energy sector modeling i...

...to forward the call. When a call comes in, • first a welcome message is played () • in the meantime the caller ID will be sent to web API preferably POST, but get can be if POST is not possible () •The API will respond json array: - {forward_to: 33356853 } - Forward the call to 33356853 - {forward_to:0 } - Play message and terminate the call • If forwarded call is not answered by Agent in three rings, another call to API will be made by incrementing attempt () o In the mean time, message will be played o The API response will be handled as stated above. * forwarded call should be masked with the caller ID *call termination and

I am looking to incorporate AI features into my call center system, specifically Vicidial and Asterisk. As these platforms form the core of our operation, it is essential that any alterations enhance our outlay without disrupting the existing structure. Key Aspects of the Project: - AI Implementation: Even though I haven't specified the exact AI features to integrate, I'm interested in potential focus areas such as speech recognition and transcription, natural language processing, or sentiment analysis. Proposals that offer comprehensive strategies addressing these or other AI fields will be highly considered. - Dual Integration: The AI features must be incorporated into both Vicidial and Asterisk, aligning and harmonizing their performances. - Efficiency Goal: T...

Job Title: Call Center Data Collection Agent Location: Remote (US, UK, Australia) Job Type: Contract Company Description: We are a leading provider of data collection services for call centre analytics. Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance. Job Description: We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents. As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of ...

...spots him and shoots him down. There will be a day Truth will guide the way It could be too late We can’t hesitate The heroine climbs up the building to the man in the suit and overthrows him and takes his remote away. When our demons call Other takes the fall As she stands in the spot where the man in the suits once stood, people applaud her and recognize her as the new leader. All of the sudden her eyes turn red and she presses the button. The cycle continues. We crave more demands We crave more demands - - - -- -- Any doubts -- - - - - - - Please feel free to ask me if you have any questions, I am ready to help. I need it in 12 hrs please....

I'm in search of an expert in Tally Prime 4, precisely one with experience in customizing its functionality and setting up use mechanisms. Key Tasks in Tally Prime 4: - Set-up for basic entry use (Ledgers, Vouchers, Sales, Purchase) - Customized Innovice and Receipts Generation - PO generation and Payment process - Dashboard Setup - Interating with bank account - Setting Up for GST reports -Report Upload Our Desired Freelancer: - Extensive experience in Tally Prime 4 customization - Proven ability to create customizable templates - Innovative thinker with an excellent problem-solving capability - Attention to detail Your role will be integral in enabling me to maximize the potential of Tally Prime 4. I am excited to see how you can make Tally Prime 4 more adaptable to my sp...

...site and user. 2. Property Management for Meter Usage and Service Fee Charges: Property Profile Admin, ( Name, Address, No of Meters, Site Status, Water Billing Cycle (Monthly/Quarterly), Service Charge Billing Cycle, Water Usage/ Service Fee Billing Rate 3. Meter Management: Meter No. Total No Meters, Last Reading Date, Field Meter Reader, Supervisor Name, Billed Dates, Meters Replaced History, Reports in Column Format of these fields and search filter by Property Name/Field Worker 4. Tenant Management : Tenant No, Billing Frequency, Date Added, History of Past 12 Readings with Timestamp. Report Column Type of these values. Filter by Property Name and Date Range 5. Review Current Meter Reading by Property Name: Approve Water Reading and Service Charge for Billing. Sample of Pen...

I'm seeking a qualified individual to deliver assignments for an advanced diploma in civil construction design, precisely in the area of structural engin...Responsibilities: - Deliver assignments with basic structural analysis - Present solutions in a Word document format Ideal Skills and Experiences: - Advanced knowledge in Structural and Civil Engineering - Skilled in Civil Construction Design - Proficient with writing detailed and accurate reports - Reliable with deadlines - Experienced with academic work or tutoring services. The ideal candidate will be someone with a solid foundation in structural engineering, a knack for delivering high-quality academic assignments and a proven record of meeting deadlines. This is an urgent requirement, so I'm eager to...

...assessing qualifications, experience, and suitability for the project requirements. Provide recommendations and shortlist candidates for further evaluation by our team. 5. Collaboration and Reporting: Collaborate with our internal team to gather project requirements, clarify expectations, and align on hiring strategies. Provide regular updates and reports on recruitment progress, including metrics such as response rates, conversion rates, and candidate quality. Requirements: - Proven experience as a virtual assistant or similar role, preferably in a recruitment or HR capacity. - Strong written and verbal communication skills in English. - Familiarity with freelance platforms such as Upwork, Freelancer, Freeup, and Workana. - Excellent organizational skills and attention...

I'm looking for Russian and Japanese translation experts to translate my monthly medical reports. Conditions: - The capacity to convert image files into Word documents. - Thorough understanding of medical jargon to provide precise translations. - Quick turnaround, since the job must be finished in a month. The ideal qualifications include: - Previous medical translation experience. - Fluency in Russian and Japanese. - Outstanding focus on details.

Job Title: Call Center Data Collection Agent Location: Remote (US, UK, Australia) Job Type: Contract Company Description: We are a leading provider of data collection services for call centre analytics. Our mission is to gather high-quality, diverse call centre data to facilitate sentiment analysis and behaviour identification for our clients in various industries including healthcare, banking, automobile, insurance, telecom, brokerage, and finance. Job Description: We are seeking native English speakers from the US, UK, and Australia to join our team as Call Center Data Collection Agents. As a Call Center Data Collection Agent, you will be responsible for engaging in natural conversations over the phone on a wide range of ...

...primary purpose will be to house an outdoor pool table and it will be constructed purely from wood. I prefer a design aesthetic that leans more towards a rustic style. This project doesn't require the actual construction of the gazebo, just a robust and professional blueprint that adheres to building codes. With scissor trusses having an outdoor slope of 9/12 and an inner slope of 4/12 with 2’ on center spacing and having the bottom of the truss at 8’ Ideal Skills and Experience: - Structural engineering - Architecture - Woodwork design - Experience with gazebo design - Knowledge of applicable building codes - Ability to produce professional blueprints fit for permit application I encourage freelancers who can develop an aesthetic yet functional design that...

...community and experience in gathering subscribers and building communities on Facebook. The target audience is people who love to watch live streams of it and are willing to make donations. • Content: The main content will be live streaming videos of me playing Call of Duty. Your tasks include managing and optimizing these live streams to engage viewers, attract subscribers, and encourage donations. • Ideal skills: You should have proven experience in managing Facebook Pages and garnering subscribers, plus a keen understanding of the Call of Duty gaming community. Excellent communication skills and creativity is a must. • Goal: The ultimate goal is to build a strong community of subscribers on Facebook who are keen to donate and be part of our gaming jo...

I am looking for a seasoned freelancer experienced in sales, more specifically in B2B service sales through direct calls. Requirements: - Deep understanding and experience in selling services to businesses. - Strong communication skills and capabi...objections and convert leads into sales. Skills & Experience: - Proven track record in similar projects. - Understanding of my service offerings to effectively market them. - Ability to articulate value propositions and develop strong client relationships. This project would be perfect for someone with a knack for persuasive communication and a strong background in telemarketing or call center sales. Your end goal should be, primarily, to generate leads and, eventually, sales by communicating with businesses dir...

Hi, I need all APIs that are streamed by Lightspeed K-Series in a bootstrap admin dashboard integrated and have fully statistics of the POS software of multiple restaurants in charts, many statistics, like revenue, visitors per day, reports etc.

...and provide that stamped copy to the city. 4. Due to the speed of the project, will you commit to responding to any questions etc within 4-12 hours. 5. Please confirm that before we award the contract we will need to schedule a video conference call with whomever the holder of the CA Stamp and License is to verify their identity (State or Federal ID). Note: Except for verification of your credentials, do not contact us outside this platform. Do not ask for payment except on Freelancer. We will not engage except on Freelancer (besides the conference call for verification). We've seen this happen a few times, so please do not quote a number and then ask us what our budget is, your quote is the budget if we accept it. If you want a higher budget then quote a higher num...

I've got an engaging ...model should be able to facilitate two major functionalities: 1. Automated Content Generation: This is primarily targeted towards generating articles. It is anticipated that these auto-generated articles can drive traffic, foster engagement, and cultivate stronger brand loyalty. 2. Data Analysis and Reporting: I need the model to analyze the performance of the articles and provide comprehensive reports. The suitable candidate already has an active OpenAI API subscription, and vast experience in machine learning, data analysis and reporting, and article generation. They should be innovative and proactive, utilizing the dynamic power of artificial intelligence to not just meet, but surpass expectations. I'm excited to see how you can help elevate ...

SnapCache LLC. My business scans old photos, slides, negatives and also provides Sports, Graduation, Wedding, Tribute, Celebration of life photography/videography services. I need to encapsulate that into a business logo and icon that would be easily recognizable. I started this contest without the name to begin with as I wanted your creative minds not to get trapped using the name to center the design around. **Update** 3/29/2024 - I see a ton of entries so far that don't touch on the digital archival portion of my business. My business is not just about taking photos, it is also about archiving old ones, color touch ups, color corrections etc. Along with standard photography and videography services.

...platform or a third-party contractor) is assigned to pick up the order from the restaurant and deliver it to the user's location. Delivery Tracking: Users can track the status of their order in real-time, including when it's being prepared, picked up, and en route for delivery. Order Receipt and Rating: After receiving their order, users can rate their experience and provide feedback on the food quality, delivery time, and overall service. Commission and Delivery Charges: Commission from Restaurants: The platform earns revenue by charging restaurants a commission fee on each order placed through the app. This commission fee could be a percentage of the order subtotal or a flat fee per order. Delivery Charges: In addition to the commission fee, users may be charged ...

I am in need of an expert to create email signatures that I can store on my local server. These signatures should be compatible with Microsoft Outlook, Google Gmail, and Apple Mail. Key Requirements: - I already have specific designs in mind for these email signatures, so your task would be bringing these designs to life. - There will be tappable icons for email, call, social media Ideal Skillset: - Experience with creating email signatures. - Familiarity with Microsoft Outlook, Gmail, and Apple Mail platforms. - Strong eye for design implementation and detail. Looking forward to working with a highly proficient professional with a keen eye for detail and design execution.

...invoices and expense reports, and ensuring compliance with both federal and state tax obligations. The ideal candidate should have: - Specialization in U.S. tax law - Experience with preparing business tax declarations, particularly for LLCs - A good understanding of tax requirements for businesses in the technology sector - Previous work with Wyoming-based businesses (preferred but not essential) Scope of Services The selected tax professional will be responsible for: Tax Form Identification: Determining and advising on all necessary tax forms required for an LLC formed in Wyoming in 2023. Tax Declaration Process: Assisting with filling out and submitting all required tax declarations to the IRS. Invoices and Expenses: Creating accurate invoices and expense reports f...

...internet for social media content, asking installers/techs for content by text/email, social media calendar 3. Following up and asking for reviews 4. Researching things for instance all opportunities for community involvement, making FOI requests to municipalities to find orphan gens 5. Manually doing the cloverleaf handwritten (by robot) card after each install and service call in a neighborhood. 6. Manually sending birthday, customer anniversary, holiday cards, etc. to customers 7. Helping gather marketing report data Why Join Us? • Be part of a team that values innovation and dynamic growth. • Enjoy the flexibility of remote work within the US time zone. • Engage in diverse tasks and projects that broaden your skill set. • Contribute t...

I need three intros for a logo representing my personal aesthetics and beauty center. It should suggest a SPA-like atmosphere, following a sleek and modern design direction. • Each intro needs to have a duration of around 10 seconds. • I have specific symbols that I want integrated into the intros. • Intro templates are acceptable as they can save time and effort. Ideal freelancers would be experienced in graphic design, animation, and branding. Knowledge in modern and sleek design principles is a must. Experience in the beauty industry and familiarity with SPA culture would be greatly advantageous.

We will create a WEB system to register FINOPS optimizations carried out in the Cloud. When performing optimizations, a technician will record the following observations in the system: Cloud: (AWS, Azure Enterprise or Azure SAP); Account: Name of the Account/Subscription where the optimization was registered; Resource Name: Text; Resource Type; Teamowner Tag: Cost Center that owns the resource; Project: Project name; Likewise, it should be possible to register offenders (new resources), filling in the same information. Therefore, right from the initial menu, the user should be able to choose 3 options, large on the screen in tile format: Register Optimization Register Offender View graph The system should then have 2 screens for registering and saving optimizations and resources ...

I'm in search of a robust PowerPoint wizard who can design a business proposal presentation for me. Your task will involve creating an engaging and persuasive sl...and alumni networks. Visual Aids: Use visually appealing slides with minimal text to convey key points effectively. Incorporate images, graphs, and videos to enhance engagement and understanding. Call to Action: Conclude your presentation with a compelling call to action. This proposal Ideally, I'm looking for someone with a strong background in graphic design, specifically with PowerPoint presentations. Experience in business proposal preparation is a significant plus. Your portfolio demonstrating similar projects will highly influence my decision. Demonstrated ability to deliver quality ...

Hello, I'm seeking individuals to join a call center management team with two distinct roles to fill. Candidates should possess basic proficiency in Vicidial & Magnus Billing, alongside fundamental customer support skills. Role 1: Customer Support involves order processing and fulfillment using Vicidial & Magnus billing systems. Role 2: Involves sourcing a consistent supply of inbound DID Numbers for the United Kingdom, United States, Australia, New Zealand, and Finland. Weekly pay ranges from 7000 to 10500 INR based on availability. If interested, please reach out via direct message

I need an expert in 3CX Pro systems to fully optimize my call flow setup. Key tasks will include configuration of: - IVR - QUEE - QUEE WAIT 2 Minits after - If Closed Play Message and redirect to Voicemail - Or All Users Bussy - Play Message and redirect Voicemail I have atached one Pic.

...smoothly as possible, with minimal load times. Proven experience in performance optimization is a must. Furthermore, the website should fulfill three main purposes: - Showcasing our services and portfolio: Our various software solutions, their features and benefits need to be clearly presented. - Generating leads and acquiring new clients: The design should be optimized for conversion, with clear call-to-action elements. - Providing company information and resources: We also want to inform visitors about our company's background, vision, team members, etc. and provide them with useful resources. In terms of abilities, a good command of UX/UI design, performance optimization techniques, and understanding how to craft a website designed to generate leads are all crucial f...

Hello :), I need someone to make a machine learning project that can spot bot traffic. Basically, the idea is to figure out if a visitor to a webpage is legit or not by looking at stuff like where they came from and what browser, window size etc and I will be also giving you some data center IP address range list (You have to use more data points than this). If they're not legit, the website should block them, maybe with a 403 error. I know this could be done without machine learning, but I specifically want a machine learning project. You can use Flask to make a basic webpage and run the model along with it using javascript to communicate with it. You can use any available data set + augmented data is acceptable. This is a demo project, so it doesn't have to be perfect b...

...features: • Budget Tracking: This function should be designed to classify expenditures and generate financial reports, helping me stay organized and informed about my financial status. • Invoice Management: This needs to be able to create and distribute invoices, as well as to monitor payment statuses. This will assist me in ensuring timely payments and maintaining close tabs on my cash flow. • Inventory Management: Lastly, I require an efficient system for tracking and managing my inventory. Ideal candidates would be those with previous experience in software development specifically focusing on financial management and have excellent problem-solving skills. Familiarity with financial reports, invoice generation, and inventory management systems is also...

We have images, logos and fonts for you to use. We would like the report to be presented as clearly as possible, which will mean a lot of easy visuals, including infographics. We have example reports from other charities to share.

I am searching for a committed and experienced web designer to help me create a modern and sleek design for my online Skills Acquisition Center. As I'm lacking specific requirements regarding the services or skills offered through the platform, and the targets to achieve, the suitable candidate must be adaptable and creative, able to create an engaging user interface that is both modern and uncomplicated. This project aims to build a minimum viable product (MVP) for an artisan training website. User authentication, a comprehensive course catalog, interactive lessons with multimedia content (videos, images, text), progress tracking, a community forum for sharing insights, and an intuitive user interface make it easy to use. Ideally, the MVP should prioritize functionality and ...

I'm looking for a meticulous MS Dynamics BC Accountant who can configure MS dynamic BC for startup logistics company and manage key accounting tasks. You need to be familiar with Canadian Tax and regulations. Key responsibilities will include: -Configure MS dynamic BC GL accounts / dimensions / AR / AP / Sales / CRM / multi currency / forms - Create financial reports - Configure service items and assign dimensions and proper GL. - Assisting with budgeting and forecasting - Connect MS dynamic BC to Microsoft 365 users. The ideal freelancer will have: - In-depth knowledge of MS Dynamics Business Central (BC) - Familiarity with Generally Accepted Accounting Principles (GAAP) - Excellent skills in financial analysis, budgeting, and forecasting - Proven experience in managing acc...

I'm in need of a skilled designer to place three calligraphically stylized signatures at the bottom center of my picture. - Ideally, the signatures should be of : Robert Michael, Angelica Molina, and Sarah Sepaya. - The color of the signatures should be white. - Must possess a great attention to detail to place the signatures precisely where needed. Experience in digital calligraphy is a significant plus. Please share previous similar work for consideration.

I'm seeking experienced professionals for a multi-unit retail strip center project. This endeavor will be a bustling center for shopping, dining, and entertainment, with over 10 units available. Product Details: * The center will house a blend of retail stores, restaurants, and service providers. * Freelancer should possess prior experience in large scale, mixed-use commercial projects. Ideal Skills: * Mastery in Commercial Architecture and Interior Design * Proficiency in handling complex retail infrastructure projects * Extensive knowledge in zoning laws and regulations * Exceptional skills in project management * Experience in coordinating with various business stakeholders Looking forward to working with someone who can bring our shared vision to life.

I'm in need of a comprehensive expert witness report on a matter of construction defects within the realm of civil engineering. This delicate task requires someone with th...of civil engineering. This delicate task requires someone with the following qualifications: - Proven expertise in repairs and construction, with a particular focus on structural defects and malfunctions. - Well-acquainted with civil law concerning construction faults, illustrating a solid understanding of the legal obligations and repercussions. - Prior experience in preparing expert witness reports, with the ability to articulate technical information clearly for a legal audience. Your role will involve analyzing the faults, creating a detailed report about the specific issue, and offering expert opinion...

I'm in need of a comprehensive expert witness report on a matter of construction defects within the realm of civil engineering. This delicate task requires someone with th...of civil engineering. This delicate task requires someone with the following qualifications: - Proven expertise in repairs and construction, with a particular focus on structural defects and malfunctions. - Well-acquainted with civil law concerning construction faults, illustrating a solid understanding of the legal obligations and repercussions. - Prior experience in preparing expert witness reports, with the ability to articulate technical information clearly for a legal audience. Your role will involve analyzing the faults, creating a detailed report about the specific issue, and offering expert opinion...

...Power BI embedded. This specially created chatbot will interact intimately with the Power BI dashboard and report in several ways. - Data manipulation: Able to filter and update or refresh the dashboard effectively. - Interrogation and Reporting: It should possess the capability to ask insightful questions and generate comprehensive reports from the data insights. I envision this chatbot to be built on a custom bot platform. With your expertise, let's break free from the limitations of existing frameworks like Microsoft Bot Framework, Dialogflow, or IBM Watson Assistant. The chatbot is anticipated to have a highly customizable interface - making it adaptable to the changing requirements of my project. I'm also looking to integrate my unique branding and them...

I require a budget calculation spreadsheet primarily for creating financial reports. This tool should exclusively focus on operational costs, specifically utilities. The spreadsheet is expected to provide clear and organized information, allowing for efficient management and tracking of utilities. Ideal Skills: - Expertise in NUMBERS - Understanding of Utility Cost Structures - Experience in Budget Management This project will require a good understanding of operational cost estimation and the ability to create comprehensive financial reports. It demands a highly skilled professional with expertise in NUMBERS, budget management, and a background in utility cost structures.

Redesign logo with our original design. Must be 300 x 300 pixels. New logo to be circle text with object in center. Keep fonts and colors.

I'm seeking a skilled webpage designer to develop a captivating landing page for an educational children's book sale. The page should be focused on driving sales via Instagram and Facebook ads. Key elements: - A strategic layout that spotlights 'Buy Now' as the main call-to-action. - Clear positioning and messaging around the educational book range. - Engaging and responsive design optimized for conversion. Ideal skills: - Proven experience in creating effective landing pages. - Knowledge of design principles that drive sales. - Familiarity with social media ad integration, specifically Instagram and Facebook. Make the right bid and the job is yours!

Join our team to launch and position an exciting new technological product! We are seeking a highly motivated and experienced SEO specialist to lead our search engine optimization (SEO) efforts for our upcoming Esim technology launch. Responsibilities: Develop and implement SEO strategies to increase visibility and organic traffic to the Esim product websi...launch. Responsibilities: Develop and implement SEO strategies to increase visibility and organic traffic to the Esim product website. Conduct keyword research and competitive analysis to identify opportunities for improving rankings. Collaborate with development and content teams to optimize website content for SEO. Monitor and analyze SEO performance using analytical tools and prepare regular reports on performance and imp...

I have a 45-minute voice recording that needs professional clean-up. The most important segment consists of 10 minutes. The issues to address are: - Background noise, specifically from a loud television and hissing sounds - Low volume complications Candidates with proficiency in audio editing/ engineering demonstrate a keen ear for sound discrepancies and can effectively eliminate background distractors while enhancing voice volume. Prior experience in noise reduction and volume boost for voice recordings is necessary.