Helpdesk trabalhos

Vaga – Consultor de Suporte e Sistemas HelpDesk ATIVIDADES: - Apoio no suporte ao sistema da empresa para atendimento a clientes diversos - Suporte à rede, impressoras e computadores - Apoio técnico em reuniões para projeções PERFIL TÉCNICO: - Ensino Superior completo em Engenharias ou área tecnológica. - Conhecimento em Windows 10; - Conhecimento em redes e conectividade DIFERENCIAL: - Certificações voltadas para a área de prestação de serviços de Suporte - Idioma Espanhol - Experiência com clientes VIP LOCAL DE TRABALHO São Paulo - JK Iguatemi JORNADA: 8 horas por dia 5 dias por semana

Você ama trabalho remoto, cultura colaborativa ágil e construir soluções que melhorem a qualidade do relacionamento entre as empresas e os clientes e ajudem as empresas a crescer automatizando processos, melhorando a gestão e colaboração, otimizando o tempo e produtividade? Então essa vaga é para você que quer crescer conosco e até 2030 sermos parceiros de mais de 20.000 clientes em diversos Países. Somos customer centric, focados em qualidade, e queremos alguém que nos ajude a criar e desenvolver nosso relacionamento com o cliente, somos uma equipe de alta performance com o intuito de elevar a experiência do cliente. No dia a dia, seus desafios serão: Atendimento ao cliente B2B Suport...

Tenho um projeto: Criar um sistema atendimento Multi-Agente com vários atendentes ao mesmo tempo Preciso de um sistema que consiga logar com as redes sociais WhatsApp Mesenger do Facebook Telegran Skaype E um Chatbot para respostas pre programadas E um chat pra colocar no site e abertura de tiktis pelos clientes Admin para eu gerenciar tudo Site pra revenda do sistema SubAdmin para a empresa que contratar area de atendimento

Necessito de profissional de ti para realizar o setup de nova ferramenta de helpdesk saas de acordo com os processos internos da empresa, integracoes, etc, bem como realizar migracao dos tickets, dados, etc da ferramenta antiga.

manutenção de maquinas, migração de sistemas, instalações, configurações de sistemas, suporte ao cliente, helpdesk.

Criar um site para venda de hospedagem onde oferecemos o site grátis para quem se hospeda com nós . Tem que ter integração com gateway de pagamento (mercado pago) Tem que ter integração com plataforma de helpdesk para abertura de chamados e conversas registradas com os clientes Tudo one page Conter: Perguntas e respostas Depoimentos em vídeo Layout dos produtos Ter uma boa copy (para a venda do nosso serviço) Descrição dos produtos e serviços

Desenvolver um portal de helpdesk, em cakephp ou laravel

Pretendemos profissional na área comercial em regime de freelancer para oferta de serviços de suporte e assistência técnica informática, helpdesk, outsourcing e reparações. A ideia é a de utilizar a experiência, os contatos e o tempo livre de profissionais que possam aportar negócio, como contratos ou projetos específicos e em contrapartida receber um fee em condições a acordar. Serviços essencialmente nos distritos de Lisboa e Setúbal, mas, dependendo do negócio/contrato poderão ser outras localizações

...a Percentus desenvolverá uma plataforma de atendimento, composta por vários elementos. Parte destes elementos serão desenvolvidos pela Percentus e parte destes elementos serão desenvolvidos por profissionais terceirizados. A plataforma será dividida da seguinte forma: - Backoffice com helpdesk, onde todo o cadastro e gerenciamento dos atendimentos será feito. Note que trabalharemos com duas bases da dados: uma base de dados, onde haverá a informação de qual será a base de dados que o backoffice, helpdesk ou até o mesmo o aplicativo se conectará e a referida base dados. Cada base de dados suportará múltiplos clientes. Este recurso existirá para caso exista a necessidad...

Suporte Comercial e Administrativo / Assistente Comercial / Atendimento ao Cliente Gerenciamento de reuniões e contatos. A...todos os contatos recebidos por email ou site (landing page/ formulários) - CRM Suporte para pedidos e faturação na loja online e controle e carregamento de produtos, packs, campanhas, análise de clientes, etc. Suporte e acompanhamento de todos os contatos provenientes de campanhas publicitárias (Google AdWords ou Facebook) Controle do site Helpdesk, gestão de todos os tickets e follow-up (com suporte técnico da equipe) Suporte direto (telefone, email, helpdesk) para clientes ou potenciais clientes em Portugal Gestão de quaisquer processos relacionados a "Formulário de pedido&quo...

Gostaria de uma area de cliente, onde ele o cliente teria acesso aos seus dados, serviços contratados, vencimento de mensalidade, contratar novos serviços e solicitar suporte. O administrador teria a opção de adiconar cliente, enviar mensagem, conversar com o cliente helpdesk, adicionar cobrança.

... O gateway de Pagamento se comunicam com gerenciamento de assinatura seja para sinalizar o Pagamento ou Inadimplência, esse fluxo pode ser alterado conforme a Sugestão da Empresa. Gerenciamento de Assinatura + Boleto Bancário: - Gestão Assinatura; - Cobrança de Inadimplência; - Emissão de Nota Fiscal; - Ativa e ou Suspende o Serviço; - Cadastro no CRM; HelpDesk cadastar os Clientes após a Confirmação do Pagamento, para que apenas Clientes pagantes tenham acesso ao Suporte. Portal de Atendimento: Flexibilidade e Customização: O PlugIns deve permitir ativar ou desativar formas de pagamento e também diferencia de qual portal esta originando o Pagamento. O Plugins deve...

... O gateway de Pagamento se comunicam com gerenciamento de assinatura seja para sinalizar o Pagamento ou Inadimplência, esse fluxo pode ser alterado conforme a Sugestão da Empresa. Gerenciamento de Assinatura + Boleto Bancário: - Gestão Assinatura; - Cobrança de Inadimplência; - Emissão de Nota Fiscal; - Ativa e ou Suspende o Serviço; - Cadastro no CRM; HelpDesk cadastar os Clientes após a Confirmação do Pagamento, para que apenas Clientes pagantes tenham acesso ao Suporte. Portal de Atendimento: Flexibilidade e Customização: O PlugIns deve permitir ativar ou desativar formas de pagamento e também diferencia de qual portal esta originando o Pagamento. O Plugins deve...

...Os gateway de Pagamento se comunicação com gerenciamento de assinatura seja para sinalizar o Pagamento ou Inadimplência, esse fluxo pode ser alterado conforme a Sugestão da Empresa. Gerenciamento de Assinatura + Boleto Bancário: - Gestão Assinatura; - Cobrança de Inadimplencia; - Emissão de Nota Fiscal; - Ativa e ou Suspende o Serviço; - Cadastro no CRM; HelpDesk cadastar os Clientes após a Confirmação do Pagamento, para que apenas Clientes pagantes tenham acesso ao Suporte. Portal de Atendimento: Flexibilidade e Customização: O PlugIns deve permitir ativar ou desativar formas de pagamento e também diferencia de qual portal esta originando o Pagamento. O Pl...

...Os gateway de Pagamento se comunicação com gerenciamento de assinatura seja para sinalizar o Pagamento ou Inadimplência, esse fluxo pode ser alterado conforme a Sugestão da Empresa. Gerenciamento de Assinatura + Boleto Bancário: - Gestão Assinatura; - Cobrança de Inadimplencia; - Emissão de Nota Fiscal; - Ativa e ou Suspende o Serviço; - Cadastro no CRM; HelpDesk cadastar os Clientes após a Confirmação do Pagamento, para que apenas Clientes pagantes tenham acesso ao Suporte. Portal de Atendimento: Flexibilidade e Customização: O PlugIns deve permitir ativar ou desativar formas de pagamento e também diferencia de qual portal esta originando o Pagamento. O Pl...

...Os gateway de Pagamento se comunicão com gerenciamento de assinatura seja para sinalizar o Pagamento ou Inadimplencia, esse fluxo pode ser alterado conforme a Sugestão da Empresa. Gerenciamento de Assinatura + Boleto Bancário: - Gestão Assinatura; - Cobrança de Inadimplencia; - Emissão de Nota Fiscal; - Ativa e ou Suspende o Serviço; - Cadastro no CRM; HelpDesk cadastar os Clientes após a Confirmação do Pagamento, para que apenas Clientes pagantes tenham acesso ao Suporte. Portal de Atendimento: Flexibilidade e Customização: O PlugIns deve permitir ativar ou desativar formas de pagamento e também diferencia de qual portal esta originando o Pagamento. O Plugins deve es...

Já possuo um software de gestão com integração de api. Gostaria de desenvolver um aplicativo que disponibiliza segunda via de boletos e identificação financeira, atualização de cadastro, solicitações (helpdesk), reservas online e que o cliente possa iniciar um chat com a minha empresa.

Asistencia tickets y teléfono, assitencia a páginas webs y servidores.<br /><br />Don de gentes.<br />Asistencia telefónica<br />Conocimientos de Linux/Wordpress/Prestashop<br />Adminsitración de sistemas<br />Seriedad y responsabilidad<br />Trabajo en equipo<br /> 

Tivemos um problema com nossa VM anterior e precisamos habilitar uma nova VM na nuvem da Google com uma instalação limpa do Centos7, em seguida o WHM (CPANEL), e a instalação do GLPI (sistema helpdesk opensource). Realizamos o restore do banco de dados e arquivos principais. Tudo funciona normalmente, porém, a função de envio de notificações por e-mail no GLPI não está funcionando. Testamos com uma instalação limpa, porém, o problema persiste. Logo imaginamos ser um erro de configuração ou permissões no WHM/CPANEL, ou mesmo no próprio SO. Basicamente precisamos da resolução deste item para que o sistema volta a enviar notificaç&oti...

Superior em Curso – Logística – Centro Universit...Função: Assistente Administrativa Período: 12/07/2012 – 25/03/2014 Atividade: Auxiliar administrativa PROEX – Pró-Reitoria de Extensão (UNEB- GEEX) Função: Estagiária Período: 20/10/2011 – 22/12/2011 Atividade: Auxiliar administrativa Politec - Tecnologia de informação S/A Função: Operadora de Helpdesk (Telemarketing Receptivo) Período: 2007 – 2010 Atividade: Suporte aos aplicativos da Caixa Econômica Federal OTHB - Ordem dos Terapeutas Holísticos do Brasil...

Procuro por freelancers para escrever 3 artigos que tenham entre 1500 a 2500 palavras, focados em gestão de atendimento ao cliente. Abaixo uma lista com os 3 artigos que pretendemos desenvolver e suas respectivas referências: Os 7 erros mais cometidos na implantação de um sistema de Helpdesk Conheça 10 estratégias de peso para fidelizar clientes http://blog

Programador interno para tareas de desarrollo en las herramientas internas y panel de  <br />Programación de allvpscp y obsidiancp<br />Tareas de documentación<br />Installacion y testing<br />resolución de bugs e incidencias en nivel3 (sin contacto a cliente, no es helpdesk)

1. Implementação de Plataforma E-Commerce Magento com Front Office e BackOffice e Instalação de template fornecido por mim. 2. Deverá incluir os seguintes módulos adicionais: Chat online, Helpdesk e Ebay, Módulos de transporte, sistema de checkout

A Avença de Manutenção Informática é um serviço de assistência técnica a sistemas informáticos que tem as seguintes características: - Preço por posto de trabalho - Perído de cobertura entre as 9h e as 19h dos dias úteis - Inclui 4 chamadas por mês - Pedido de assistência através de helpdesk online - Suporte remoto A renovação do serviço é automaticamente efectuada por período igual de um ano. Aviso de rescisão antecipado de 30 dias. Não inclui deslocações, portes, peças, consumíveis, reinstalação de sistemas operativos, actualizações de software nem substitui&cc...

Our organization primarily operates on Windows and we are in need of a proficient IT Helpdesk Support. We’ve been having repeated issues regarding: - Software Troubleshooting: Particularly with our custom company software which appears to require the most troubleshooting. Prospective freelancers should have hands-on experience with Windows operating system and a proven track record with software troubleshooting, ideally custom company softwares. The ideal candidate would be proficient in understanding and rectifying software-related issues, ensuring minimal downtime, and facilitating smooth operations. Your quick understanding of our company software and capability to resolve issues effectively will be an added advantage.

I am currently using Cloudflare as my domain registrar. The primary reason for this project is to transfer DNS services to Namecheap as I need to have email services on Namecheap. Key Project Requirements: - Transfer DNS from Cloudflare to Namecheap. Ok now the non ai: Check out the attached. It basically explains the parameters (which I don't understand). Namecheap has good helpdesk tho, but I think cloudflare does not, or I would have already handled it.

...information about the team. - Task management: Manage schedules, shifts and time-card submissions. - Compliance area: To keep track of and manage training materials, employee handbook policies, quality assurance, compliance documents and safety protocols. - Resource library: To host resources important for the caregiving team. - Social Channels: Have spots for events & celebrations and a FAQs/helpdesk area. - Communication platforms: Built-in message boards and newsletters for consistent communication. Skills & Experience: The ideal candidate for this project has a strong background in intranet development and a deep understanding of document storage systems, task management tools, and internal communication features. Experience in healthcare technology development is a ...

...businesses to expand their reach across global marketplaces efficiently. Our platform integrates seamlessly with various online marketplaces, enabling our clients to maximize their sales potential. The ideal candidate will be responsible for processing supplier feeds and uploading products to online marketplaces, ensuring our clients' products are showcased effectively. Previous experience in an IT helpdesk role will be considered a strong advantage, providing the technical insight necessary for this position. Key Responsibilities: - Process and manage supplier feeds for product listings. - Upload and maintain large number of product listings across multiple online marketplaces ( Amazon, eBay, Kaufland Global marketplace, eMAG, and Allegro). - Ensure accurate an...

I'm urgently in ...within a 24-hour timeframe. **Key Objective** - The main purpose of the website is to provide relevant information about my product. **Target Audience** - The website is specifically designed to cater to industry professionals. **Required Features** - Incorporation of a blog section for content marketing and updates - Enabling product specs sheets download for user convenience - FAQ and helpdesk set up to answer queries and provide the necessary support I am looking for someone who has excellent coding and design skills, and an understanding of creating an engaging, user-friendly website design. Demonstrated experience working within tight deadlines will definitely be advantageous. Immediate availability is a must. Let's connect immediately if y...

I'm on the hunt for a talented blog writer with a deep understanding of technology. The ideal candidate should be capable of creating 1000-2000 wo...Computer Science, IT, or relevant field preferred Fluency in English and exceptional writing skills are a must. If you're passionate about technology and have a knack for writing, I'd love to hear from you! 1) Artificial Intelligence (AI) Future of Learning and Development 2) Artificial Intelligence (AI) Reshaping the Landscape of Employee Training 3) Microsoft Teams & SharePoint Helpdesk Ticketing System Solution 4) SharePoint Migration from On-Premises to Online Success Steps 5) Empowering Your Business with Microsoft Office 365 Development 6) Empowering Users with Microsoft B...

I am currently using the lastest Youtrack Version in the cloud and am in need of an expert to aid me with workflow configuration and report creation. The specifics of the job include: - Configuring workflows to automatically assign issues - Integrating time tracking within these workflows - Customizing notifications efficiently - Helpdesk configuration - Boards configurations - Report configuration Extra experience with Youtrack 2021.x would be a bonus. Suitable candidates should have a deep understanding of these tasks and the ability to complete the job swiftly and correctly.

...This compartmentalization it would be appropriate to give an user the possibility of viewing only the customers who have written to the mailboxes accessible by the user. -the implementation must be thought and executed in such a way that it will work in the future regardless of the updates made by freescout or the other modules. FreeScout Modules Development Guide PLEASE DO NOT BID IF YOU CANNOT SHOW ME PREVIOUS FREESCOUT PROJECTS PLEASE DO NOT BID IF YOU CANNOT SHOW ME PREVIOUS FREESCOUT PROJECTS Please only apply if you know freescout and have Freescout previous experience. You'll need to have past work to

I am seeking an experienced R programmer who can assist me with specific tasks related to data analysis and visualization. The project will include a data file extracted from a Helpdesk platform. We need to analyse statically (average and deviation) of the tickets. Data: includes numeric data, textual data, and time series data. The idea is to be as simple as possible - as this is a study case for beginners. Need to analyse: Totals, graphics 1. Year vs Country 2. Year vs Ticket Raiser 3. Year vs Ticket Assigned 4. Year vs Ticket Priority 5. Year vs Workstream 6. Year vs Country vs Ticket Raiser 7. Year vs Country vs Ticket Priority 8. Year vs Ticket Priority vs MONTH 9. Ticket Priority vs Year 10. Ticket Priority vs MONTH 11. Difference between Ticket Start date vs Ticket Clo...

I need an expert web developer to create a helpdesk ticketing website for managing customer support tickets efficiently. Key functional features: - Ticket Prioritization: The system should be able to prioritize the tickets based on the severity and criticality of the issue. - Automatic Routing of Tickets: The platform should effectively route tickets to the appropriate team or person to expedite resolution. - User-friendly Dashboard: A dashboard layout that's easy to navigate, providing a clear snapshot of ticket statuses and updates. Ticket Submission Channels: I envision platform users to submit their tickets through: - Online form: Prompt and assist users for issue details capture. - Email: Also accepting tickets by email and auto-conversion into ticket format. - Live c...

I'm looking for a seasoned professional to write a comprehensive scope of work for setting up a multifaceted technical support and helpdesk, equipped to dispense first and second level supports for an increasingly sophisticated integrated solution I'm working on. This solution is a trichotomy of a data integration platform, predictive maintenance, and visualization dashboards. Some of the support functions I want to include to this helpdesk are: - Troubleshooting common technical challenges - Advanced technical issue resolution - If needed, proficiently escalates the issues For this project, it's important that the freelancer has experience operating a technical support center, since such experience would provide crucial insights. Thus, when applying, kind...

...with various software Detail-Oriented: Thorough with strong time management Proactive: You spot opportunities, take initiative, and communicate clearly Passionate: About delivering great experiences and helping our brand shine! Requirements: Availability during US hours (PST) Proficient with Google Tools and social media In your cover letter: Rate your skills with Shopify, Amazon Seller Central, Helpdesk tools, Live Chat, and ClickUp (1-5, with 5 being expert) How to Apply (Important!) Cover Letter: Begin with: "I am ready!" Share a short example of a time you solved a challenging problem creatively. Video Intro (Max 60 sec): Something unique to stand out (not in cover letter) Work samples (If applicable): Links to content, social media work...

I am in need of a professional developer to create a web-based help desk ticketing system. The system is expected to accommodate both internal...tickets to the available agents based on certain predefined rules to enable quick response and resolution of user queries. - Bug Bounty Platform: Your role will also involve integrating a bug bounty platform to detect and reward anyone who finds and reports bugs in our system. Ideal Skills: - Competence in web development - Proficient in bug bounty platform integration - Expertise in automated helpdesk ticketing system If you are an experienced developer in these areas, your skills will be highly valued. The goal is to optimize our response time and improve user satisfaction through efficient ticket handling. Let's connect if you�...

...unterstützt und berät. Als Consultant werden Sie eine entscheidende Rolle bei der Implementierung verschiedener Softwarelösungen spielen, darunter Salesforce, DocuWare, Sage100 und eine Helpdesklösung für den Kundenservice. Aufgaben: Beratung und Analyse der Anforderungen des Sales-, Marketing- und Kundenserviceteams im Hinblick auf die Softwarelösungen Salesforce, DocuWare, Sage100 und Helpdesk-Systeme. Entwurf und Implementierung von maßgeschneiderten Softwarelösungen, um Vertriebs-, Marketing- und Kundenserviceprozesse zu optimieren. Integration der genannten Softwarelösungen in bestehende Systeme und Infrastruktur des Unternehmens. Schulung von Mitarbeitern zur Nutzung der neuen Softwareanwendungen im Sales-, Marketing- u...

...seeking a skilled PowerBI professional to assist in designing a real-time, interactive dashboard focused on visualizing specific IT and Helpdesk metrics. The project involves meticulous gathering and organizing of different data points to generate a dashboard that is functionally on-point and visually appealing. The dashboard should ideally help to showcase: - The resolution time of helpdesk tickets - The number of tickets currently open and pending resolution - A breakdown of tickets per department - FCR (First Contact Resolution) rates - Telephony-related data A strong understanding of PowerBI and prior experience with creating similar dashboards for IT Helpdesk KPIs is a must for this role. Applicants should be able to case-study past work that involved hand...

I'm in need of immediate assistance with my helpdesk. As an intermediate-level expert, you'll be required to manage and supervise up to 10-25 tickets daily. Your key responsibilities will include: - Handling Technical issues: You should be well-versed in tackling a variety of technical questions that may arise. - Addressing General product inquiries: You need to have in-depth product knowledge to be able to provide accurate answers to customer questions. Ideally, you'll have prior experience in customer service, and your proactive and problem-solving nature will be highly appreciated. I look forward to working with someone who can ensure smooth and efficient Zoho Desk operations.

Integration Highlights: User Registrations: No new registrations on the help site; users will register on Adaptados.com.br. Password Recovery: Redirects users to a dedicated password recovery page. Sign-Up Redirection: Directs users to for registration. Login Page Note: Informs users to log in with their account details. User Profile Sync: User profiles will match and can't be edited on the help site. Password change and save options will be removed.

...needs modification. - Help making a customized Odoo Studio app that involves a form and integrating the submission of the data in that form to go to spreadsheets and also send that submission to a 3rd party website - Setup a series of team automated reminders and alerts that pertain to the status of a customer until customer is marked to be at a perticular stage in helpdesk - Setup helpdesk and make it work for our team - Integrate Odoo with 3CX phone system API to bring in phone records, create new leads or contact when a call is received, if possible also bring in call recordings from 3CX and put in contacts record, and call stats for each user of 3CX - Help create accurate reports in Odoo from sales, google ads, integration to Stripe payments, able to refund payments f...

I'm currently seeking a competent Odoo Developer for a one-month project, who should be available at a rate of $4 per hour. The task at hand specifically involves the customizati...selected freelancer should have significant expertise in customizing Odoo's to fit a specific need. - Thorough knowledge of Python and Odoo Framework is required to undertake this task. Therefore, the ideal freelancer should have extensive experience in the domain of Odoo customization, demonstrating a good understanding of the relations between different Odoo modules, especially Odoo Studio, Helpdesk, Sales and CRM. Setting up automations, notifications, reminders, etc.. The ability to deliver within the stipulated timeframe without compromising quality standards will be a crucial factor in th...

...Processing ➢ Digital Employee File ➢ Performance Management ➢ New Joiner Onboarding ➢ Timesheet ➢ Expense Claim ➢ Reporting & Analysis ➢ Recruitment & Talent Acquisition ➢ Mobile Attendance ➢ Asset Management ➢ Bonus Proposal ➢ Notification To Staff ➢ HRDF Fund ➢ Accounting Software ➢ Project Management Software ➢ Employee Self Service ➢ Sales CRM ➢ Travel Desk ➢ Training Management ➢ Helpdesk ➢ Survey ➢ Insurance ➢ Organization View ➢ Succession Plan ➢ Appointment Schedule ➢ Link Payment API ➢ User Management We require full documentation for this development Architectural documentation, Process documentation, Technical documentation, UX design documentation Ideal Skills & Experience: The ideal candidate for this project ...

We use WHMCS for our support helpdesk and raise our invoices on another platform. We want to import our invoices from the other system into WHMCS so our customers can download them when they like. The invoices are in csv format. We are unaware of a way to do this and presume we need a customer module. If you can do this or have suggestions, please get in touch with us.

I'm in need of a skilled graphic designer who can update the helpdesk graphic on my website's homepage. The task includes the following requirements: - The current helpdesk graphic should be updated with the inclusion of new buttons (images provided) and their associated functionalities (url's). - The graphic images and specific functionality is provided.. I'm looking for a professional with experience in adding functional elements to graphics on websites. Knowledge of user interface and user experience practices will be a significant advantage. Success in this job could lead to further collaborations on similar tasks. It is a requirement that this work be completed offline without access to the website itself. All necessary code will be provided. Thi...

...attributes in a complex environment like FreeScout. Your could needs to be pulled to the official FreeScout repository and will be open source. It has to be accepted by the maintainers. If the have questions or ask you to edit your pull request you have to communicate to them via Github: FreeScout: HMTL purifier: Existing issue on FreeScout: Existing issue on HTML purifier: This job is not very urgent but would be ideal if completed within a month. The freelancer should make sure to thoroughly test their work to ensure these issues are not repeated in the future. HTML and FreeScout experience will

I need a professional to craft a detailed, entry-level technical support resume for me. This resume should be ATS-friendly and delivered as a Word Document; you are to highlight specific skills and qualifications, such as: - Customer service expertise - Proficiency in troubleshooting - Stellar communication skills - Experience as a Helpdesk Analyst - Experience in Information Systems Security Analyst role - Production support experience The ideal candidate for this project would have a strong background in human resource management or hiring, with a keen understanding of what employers in the IT industry look for. They must also demonstrate an ability to create documents optimized for ATS software.

I'm in urgent need of a professional, always-on technical help desk service to handle hardware and software issues. I require to work during USA 8:00am - 6:00pm PDT . With Helpdesk support, implying the necessity for a team or individual capable of addressing urgent matters regardless of the time. Potential issues could involve troubleshooting computer hardware or software faults. Ideal Skills and Experience: - Extensive knowledge and experience in troubleshooting and fixing hardware and software issues - Proven track record of providing US Hours of Technical Support - Strong English communication skills - ability to respond promptly via email and phone You should be well-versed in both hardware and software matters, be extremely responsive, and be able to provide support ...

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