Contact Center Services Jobs

Contact center services refer to providing customer service over different channels of communication. These services aim to satisfy customer, whether it’s resolving an issue or inquiring about a product.

This type of this service is usually offered by call center companies. They specialize on either doing outbound calls for selling or marketing a product, surveys, and debt collection, or inbound calls where they receive calls for customer inquiry and support, over the telephone. But since customers can now be engaged in different platforms, other channels of communications are also targeted, hence, the expansion to ‘contact services’. Companies, through these services, can now communicate with their customers vice versa, through in-app chat, SMS and even social media applications.

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    4 trabalhos encontrados, preços em USD
    ufashionista 5 dias left

    get some email contacts for markating the product

    $17 / hr (Avg Bid)
    $17 / hr Média
    31 ofertas
    Aquaculture survey 2 dias left
    VERIFICADO

    I am looking for a freelancer located in India to carry out mobile phone research. The job consists of contacting a list of aquaculture farmers by Whatsapp to complete an online survey. We have a list of several hundred potential respondents. The candidate is required to advise as how to best approach of candidates and translate the survey message and questions into Hindi, if necessary. The can...

    $130 (Avg Bid)
    $130 Média
    14 ofertas

    Customer needs to merge both the Pause and Resume button into one button. Button should change to relevant image and label when clicked. Ie When recording it should say pause and when paused it should say resume. This also needs to be integrated with cisco finesse to reset the status back to pause when a new call comes in as the recording system automatically starts recording again when a new call...

    $143 (Avg Bid)
    $143 Média
    6 ofertas

    I need someone who can create custom reports as per our requirements for vicidial and send via email. For example some of the reports would be daily reports Some of the reports weekly reports monthly reports and yearly reports. Attached sample in excel. But need it neatly designed in html and sent as a email on a condition. THIS IS NOT AN EXCELL JOB ONLY WHO WORKED ON VICIDIAL PREVIOUSLY CAN ...

    $89 (Avg Bid)
    $89 Média
    11 ofertas