Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

A partir das avaliações de 9,237, os clientes avaliam nosso Customer Retention Experts 4.9 de 5 estrelas.
Contratar Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

A partir das avaliações de 9,237, os clientes avaliam nosso Customer Retention Experts 4.9 de 5 estrelas.
Contratar Customer Retention Experts

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    13 trabalhos encontrados

    Quero estruturar uma ação de prospecção ativa totalmente focada em recuperar o crédito dos meus clientes que se encontram negativados. Preciso que o profissional: • Elabore um roteiro de abordagem empático e persuasivo que gere confiança logo no primeiro contato. • Faça os contatos por telefone, e-mail, redes sociais e WhatsApp, mantendo registro claro de cada tentativa e resposta. • Acompanhe métricas de conversão, objeções mais frequentes e principais gatilhos de confiança, apresentando relatórios semanais. • Sugira ajustes contínuos na comunicação para aumentar o índice de clientes que regularizam sua situação. Valorizo i...

    $370 Average bid
    $370 Média
    5 ofertas

    We run an aesthetic clinic and most new clients reach out through WhatsApp. I need someone who can jump into my existing WhatsApp Business account, greet every inquiry promptly, nurture the conversation, and guide each prospect to the point where their appointment is booked in our calendar. Here’s what success looks like for us: • All new messages receive a courteous, informative response within minutes. • Follow-up nudges are sent at just the right intervals so no interested prospect slips away. • My WhatsApp Business profile, labels, quick replies and broadcast lists stay organized and up to date. • Every qualified lead ends the chat with a confirmed date and time in our booking system. You’ll be working with a steady stream of leads who are already curi...

    $10 / hr Average bid
    $10 / hr Média
    6 ofertas

    Saya membutuhkan satu admin chat yang sigap menjawab pesan masuk di WhatsApp. Mayoritas pertanyaan yang akan Anda terima bersifat umum, jadi saya mengharapkan balasan yang sopan, jelas, dan cepat. Tugas utama: • Menjawab setiap chat secara real-time selama jam operasional yang kita sepakati. • Menyertakan informasi harga dan ketersediaan produk/layanan dalam setiap balasan bila relevan. • Mencatat FAQ baru agar saya dapat memperbarui panduan jawaban. Saya mengutamakan WhatsApp untuk saat ini, namun fleksibel jika nantinya perlu diperluas ke platform lain. Harap cantumkan pengalaman Anda menangani customer service daring dan perkiraan kecepatan respons yang dapat Anda jaga.

    $4 / hr Average bid
    $4 / hr Média
    1 ofertas

    Our Google My Business page has started to collect a few damaging one-star posts and I need a specialist who can turn the situation around quickly. The priority is handling negative reviews: flagging any that violate Google policies, crafting thoughtful public replies that defuse tension, and guiding upset customers offline so issues are resolved privately. At the same time, I want a steady flow of fresh, authentic-sounding text reviews from real customers added to the profile. These should highlight genuine experiences, respect Google’s guidelines, and help push the overall star rating back up. I will provide background on our services, brand tone, and any customer details you might need to personalize responses. You would monitor the page daily, alert me to any critical feedback,...

    $5 / hr Average bid
    $5 / hr Média
    14 ofertas

    I’m ready to expand our reach along the East Coast and need a senior-level closer who already speaks the language of manufacturers and printers. We offer a full-service, fast-moving label production line with same-day quotes, low pricing, and industry-leading turnaround times—advantages that make conversations easier and give you strong leverage to seal the deal. Your main focus will be turning warm opportunities and your own connections into signed, residual-based sales. I handle rapid quoting and production; you steer prospects through final objections and land the purchase orders. Experience navigating print and packaging decision makers is essential, and a track record of closing sizable B2B contracts will set you up for quick success. Commission only position is structur...

    $434 Average bid
    $434 Média
    7 ofertas

    My team builds high-converting, fully managed websites for private clinics and other healthcare providers. What I need now is a driven sales partner who can introduce our service to new clinic owners, nurture the conversation, and close the deal. Your earnings come exclusively from commission on every sale you secure, so the ceiling is entirely up to your performance. I’m ready to activate the partnership the moment we agree, with no slow onboarding process. Here is how we’ll work together: once a week you’ll drop me a concise summary of leads contacted, calls held, and deals in progress. I’ll provide any collateral, case studies, or technical answers you need during the selling cycle. Solid spoken and written English and proven sales experience are essential&mdash...

    $11 Average bid
    $11 Média
    3 ofertas

    I’ve spent the past three years driving growth for creative-industry brands and recently lifted sales 30 % in just four months through targeted digital marketing. The next priority is tightening our client-retention engine for our roster of small-business partners, and that’s where I need your expertise. Right now I have a basic CRM workflow, periodic check-ins, and some ad-hoc loyalty perks, but churn is still higher than I’d like. I’m looking for a specialist who lives and breathes client management—specifically retention—to audit what we’re doing, spot the leaks, and build out a repeatable system that keeps our small-business clients engaged well beyond the first project. Key objectives • Diagnose drop-off points inside our current pi...

    $457 Average bid
    $457 Média
    7 ofertas

    I need a Mailchimp expert to build a brand-new automated email series focused on upselling and cross-selling our products. The flow should trigger immediately after a customer’s first purchase, guide them through complementary items, and keep engagement high without feeling pushy. Here is what I have in mind: • Map a three-to-five-email journey inside Mailchimp’s Customer Journey Builder, including timing, segmentation rules, and goals. • Write or refine the copy and subject lines so each message feels on-brand and persuasive. • Design simple, mobile-friendly templates that match our current style guidelines. • Configure product recommendations, dynamic content blocks, and merge tags so each subscriber sees items relevant to their purchase history...

    $94 Average bid
    $94 Média
    78 ofertas

    We are looking for a motivated Telesales & Customer Support Agent to join our team and help grow our customer base for SHINEFY, a mobile car care subscription service. The role focuses on contacting potential customers, reactivating existing leads, and supporting current clients. Responsibilities: • Call potential customers and introduce SHINEFY services • Follow up with existing leads and reactivate inactive customers • Convert leads into bookings or subscription sales • Support customers with questions about services and subscriptions • Update call results and customer notes in the system • Maintain professional communication with clients Requirements: • Previous experience in telesales or customer service • Strong communication and persua...

    $118 Average bid
    $118 Média
    11 ofertas
    Appointment Setter de Ventas
    1 dia left
    Verificado

    Busco una persona freelance para realizar llamadas a potenciales clientes y concertar visitas comerciales. El trabajo consiste en contactar empresas o posibles clientes, presentar brevemente el servicio y agendar una visita. No es necesario tener experiencia previa. Valoro especialmente la actitud, las ganas de trabajar y el trato con las personas. El único requisito es residir en España, por el tema de las llamadas. Se ofrece colaboración flexible. Si te interesa, escríbeme.

    $26 / hr Average bid
    $26 / hr Média
    21 ofertas

    Our company builds high-quality tiny and modular homes in Turkey and is now opening the Greek market. To succeed locally, I will team up with a sales partner who can speak the language, move comfortably within Greek business culture, and work purely on commission. What the collaboration looks like • You generate fresh leads through cold calling, networking events and well-targeted online campaigns. • You nurture every prospect and existing buyer, answering questions, arranging factory or on-site visits and keeping communication flowing in Greek. • After each sale you stay present, coordinating with my production team on delivery schedules, documentation and any warranty questions so the customer always feels looked after. Who you will speak to Demand is strongest a...

    $17 / hr Average bid
    $17 / hr Média
    8 ofertas

    I’m looking for an energetic, knowledgeable assistant (better live in Las Vegas) to work alongside me at this year’s JCK show. Our booth focuses on loose gems and stones, and I need someone who can keep visitors engaged, answer detailed product questions, and smoothly handle sales transactions on the spot. You’ll be the first point of contact for buyers, so confident communication, a solid grasp of gem terminology, and prior retail or trade-show sales experience are essential. What success looks like for me: • Visitors receive clear, accurate answers about each stone’s cut, color and pricing. • Transactions are processed quickly with zero payment errors. • A brief end-of-day summary of sales and promising leads is handed over before we leave t...

    $100 Average bid
    $100 Média
    1 ofertas
    Google Maps Fake Review Removal
    1 dia left
    Verificado

    My Google Maps business profile has been hit with more than ten fake reviews that are dragging down our rating and eroding customer trust. I need someone who has provable experience appealing and removing illegitimate feedback through Google Business Profile support channels, documentation, and policy citations. You’ll be responsible for identifying each fake comment, preparing the evidence that demonstrates policy violations, opening and following up on appeals, and confirming each review’s removal in the dashboard. Once the job is complete I expect to see our public star rating recalculated with the offending posts gone and a short summary of the steps you took so I can replicate them in the future if needed. Please share a brief note on similar removal successes you’...

    $21 Average bid
    $21 Média
    19 ofertas

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