Helpdesk is an essential service that offers support to customers or clients with technological or IT problems. It helps to troubleshoot technical issues or answer queries that customers may have regarding their products and services. A Helpdesk Assistant is a specialized customer service agent who assists customers in resolving issues related to IT systems, products, and services, either online or via telephone. Trained to interact with customers in a professional and helpful manner, they use their technical and communication skills to answer questions, diagnose systems and computer problems, apply software updates and patches, configure systems, and provide instructional advice.
Here's some projects that our expert Helpdesk Assistant made real:
- Offering technical assistance for improving customer workflow
- Assisting clients with troubleshooting software and hardware issues
- Reinstalling, configuring, and updating device drivers
- Setting up processes for customer inquiries and queries
- Providing support for computer system operating systems
- Creating email accounts for clients and helping them with their email accounts
- Offering customer service assistance for customer inquiries and queries.
At Freelancer.com you can find highly skilled Helpdesk Assistants dedicated to delivering exceptional customer service with the latest technologies. Whether it be remotely or through face-to-face encounters, employers can be assured of quality results when they hire a Helpdesk Assistant through Freelancer.com. So if you are looking for professional help to answer questions, offer customer support and assist with any technical issue; consider posting your project on Freelancer.com today!A partir das avaliações de 18,424, os clientes avaliam nosso Helpdesk Assistants 4.84 de 5 estrelas.
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I am looking to hire an expert IT consultant for ongoing support and consulting services to help grow my business. We currently use Azure for my cloud platform and am looking for a consultant with more advanced expertise in this area, as well as experience with AWS server channels, for our clients. They engage offshore staff via our outsourcing company, and most will require support to set up either a server or a virtual desktop/DaaS. We have a team in the Philippines who manage the hardware and software needs locally, however we require someone in Australia whom we can employ directly (likely on an as-needed basis but this may be a part-time-type role) to assist our clients with their IT needs. These are mostly SMEs with fairly basic needs. The consultant will be responsible for assisti...
I need few people for social media organic marketing, includes writing personal messages. Your task is to write personal messages to make my page known and get clients. End result should be sales. Write name of your favorite sport to confirm that you read the project description and bid manually. Otherwise bid will be ignored. Your bid should indicate monthly payment. Write your bid in your message also. It is organic marketing work. Fixed + variable earning potential. Skills - Able to write social media posts - Create graphics - Good english. (Nice to have: German) - Polite and organised - Content writing - Good communication skills Other - Remote work , home office - Semi-Flexible timing, Work hours: You need to work when other people are free, means evening and weekend. Monday to F...
I need few people for social media organic marketing, includes writing personal messages. Your task is to write personal messages to make my page known and get clients. End result should be sales. Write name of your favorite sport to confirm that you read the project description and bid manually. Otherwise bid will be ignored. It is organic marketing work. Fixed + variable earning potential. Skills - Able to write social media posts - Create graphics - Good english. (Nice to have: German) - Polite and organised - Content writing Other - Remote work , home office - Flexible timing - Initial training provided - About 2 to 3 hours per day Note: No upfront payment. Need to sign NDA and NCA before starting. This is not SEO or automated marketing work.
We are looking for someone to help us with maintenance, and basic helpdesk for a company of 40 people. All our infrastructure is microsoft cloud based.