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Fill in a Spreadsheet with Data

Experienced customer service representative in both (Arabic & English) languages with the following skills:

***Quality focus, problem solving, documentation skills (Microsoft office), phone skills, Multi-tasking.

--I had previous experience with the international company (Vodafone) and the largest Internet service provider in Egypt (Te-data), I performed the following duties as follows in detail:

*As a customer service representative for Vodafone UK, I performed the following duties on a daily basis:

1-Attracts potential customers by answering product and service questions; suggesting information about other products and services.

2-Opens customer accounts by recording account information.

3-Maintains customer records by updating account information.

4-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

*As a customer service representative for TE-data, I performed the following duties on a daily basis:

1-Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.

2-Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.

3- Update customer information in the customer service database during and after each call.

4-Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

5- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

**Looking forward to work with you and do expect the best customer service rep ever

Habilidades: Suporte ao Cliente, Processamento de Dados, Excel

Ver mais: collection data fill spreadsheet, fill data spreadsheet, contact data spreadsheet, collecting price data spreadsheet, macro data spreadsheet, payroll data spreadsheet, link web data spreadsheet, 2008 extract data spreadsheet

Acerca do Empregador:
( 0 comentários ) Egypt

ID do Projeto: #14674814

7 freelancers estão ofertando em média $11/hora para este trabalho

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & efficient.We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Mais

$11 USD / hora
(24 Comentários)
7.6
schoudhary1553

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex Mais

$15 USD / hora
(178 Comentários)
6.9
$15 USD / hora
(1 Comentário)
1.6
mxeka17

I am a student studying for Computer Engineering in an English Based Program University. I have very good skills on typing, programming and i know very well English Language. I am new in freelancer. I started this chal Mais

$8 USD / hora
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0.0
$12 USD / hora
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0.0
saqlainabbas2468

i can complete your work in efficient way and in required time as i mentioned. i have also experience of two years in this field.

$8 USD / hora
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jaimik29

- Have a personalized team - Dedicated members in each project - Review the work twice with additional QA check - Also 1 assistant manager to assist you for questions or updates

$8 USD / hora
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0.0