Freelance Inside Sales and Customer Support - Remote work but preferably based in Madrid

We are a small start-up in the Travelling sector based in Madrid, we are looking for freelance who will work remotely (from home or wherever) with the following responsibilities:

1) Inside Sales:

- outbound: find, cold-call, contact and onboard new users and customers

- inbound: on-board new users and customers who get in touch with us through Social Media

- Users are coming from around the world, so ability to adapt and talk with different cultures.

2) Customers support

- help to address and resolve issues that Users may have, by email, by Social Media or by phone.

- support customers through LiveChat.

- improve and keep update our FAQ section and customers information on the website

Location: any, working remotely (preferably Madrid).

Flexible time - work whenever you prefer but be available, deliver on time with high quality

Commitment of 20 hours a week for first months - it may increase later on

Only Freelance.

Passion and interest in the Travelling sector.

Very professional English. Additional languages like Spanish, Italian and French are a plus.

Habilidades: Atendimento ao cliente, Leads, Vendas

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Acerca do Empregador:
( 0 comentários ) Spain

ID do Projeto: #14386972

9 freelancers estão ofertando em média €8/hora para este trabalho


Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b Mais

€6 EUR / hora
(22 Comentários)

Hello, We are also running call centre for US process and able to work with you. We can work in English only. We are working through freelancer since 7+ years. We have ranking in top 2600 on freelancer.com and w Mais

€11 EUR / hora
(5 Comentários)

Hello, my name is Antonio. I'm native italian translator and e-commerce specialist. I will be your professional virtual assistant for Italian market. Do you want learn more about me? Check my reviews! Do yo Mais

€6 EUR / hora
(1 Comentário)

Hello sir, I am offering you my service as a Customer Support person. I have proven experience in technical support and customer support in Russian companies. I am bilingual, native Russian and advanced English. This j Mais

€10 EUR / hora
(0 Comentários)

Hello. I am a Spanish English teacher with a lot of experience in all freelance jobs.You can check my profile for references ! I hope to hear from you soon! Thank you !

€6 EUR / hora
(0 Comentários)

Dear Madam/Sir, I can provide customer support for your company, but only through live chat and social media. If that is okay, I can provide you with my resume. Hope to hear from you. Kind regards, Nremo

€6 EUR / hora
(0 Comentários)

Hi there! I am really interested in your position, I am native Italian speaker and fluent in English. I am a well organized and highly motivated person with excellent communication skills and ready to improve profess Mais

€10 EUR / hora
(0 Comentários)

My computer skills are certified by ECDL European Certification(goo.gl/CL71p7).I speak Russian, Spanish, Italian and German. I am used to Customer Support duties and can perform your requirements. I am flexible and ef Mais

€10 EUR / hora
(1 Comentário)

Thank you for taking the time to review my proposal. I have years of sales and customer service expertise. I am an American citizen living in Ecuador, and would love the opportunity to work remotely from my home office Mais

€7 EUR / hora
(0 Comentários)