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Independent Contractor position : Tech repair field

Independent Contractor position available in the Tech repair field

Since 2009, uBreakiFix has grown to more than 500 stores in markets across the U.S., Puerto

Rico and Canada. 

The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted

in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget

repair company in the industry, largely due to its low price promise and industry guarantee.

POSITION DETAILS: Mobile Tech 

Serves customers by diagnosing, troubleshooting and repairing mobile devices while ensuring

customer satisfaction. This position will travel to customer locations and complete repairs at

the customer's site. The repairs will be scheduled Monday through Sunday from 7AM-9PM.

Tasks and Responsibilities: 

Safely travel to customer sites and arrive within the scheduled appointment window 

Inform customers of job status (En-route, Arrived, etc.) 

Diagnose, troubleshoot and repair devices 

Provide recommendations for problem resolution 

Explain complex technical issues to customers in a non-technical, simple to understand manner 

Provide repair and replacement estimates to customers 

Ensure that all repairs meet or exceed uBreakiFix quality standards 

Greet customers in a friendly manner and maintain a positive work environment 

Ensure that customers have an enjoyable experience by providing superior customer

service and exceeding customer expectations 

Keep track of all devices and inventory while safeguarding all van stock and

equipment 

Utilize the point of sale system to maintain an accurate record of customer

information and a real-time status of each repair 

Basic

Qualifications: 

Ability to pass Driving, Drug, and Background

Screening 

Preferred

Qualifications 

Previous experience working at retail electronics

store 

Pay Structure defined by separate policy and offer

agreement 

This is a 1099 position

Note: The above statements are intended to describe the general nature and level of work

being performed by individual assigned to this job. They are not intended to be an exhaustive

list of all duties, responsibilities, and skills required of personnel so classified, and they may

change at any time. 

Outstanding customer service

skills 

Excellent technical, problem solving, and analytical

skills 

Exceptional organizational

skills 

Strong written and oral communication

skills 

Proficient in Microsoft

Office 

Work well by one’s

self 

Ability to work flexible hours, including weekends and some

holidays 

High school diploma or

GED 

Valid Driver's License and good driving

record 

Experience repairing electronics, smartphones, PC/MACs, and game

consoles

Habilidades: A+ Certified IT Technician, Car Driving, Technology, Technology Sales, Suporte Técnico

Localização: Everett, United States

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Acerca do Empregador:
( 0 comentários ) United States

ID do Projeto: #30115701