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I am launching a young, Saudi-based venture and need a mid-level account manager to build and nurture our very first client relationships. Most of the companies we serve revolve around account management and relationship management themselves, so credibility in those areas is essential. Here’s what the role looks like day to day: • Guide every new customer through a smooth onboarding process, mapping their goals and configuring our service to match. • Remain the first point of contact for ongoing customer support, tracking issues and coordinating quick resolutions with our product team. • Keep our sales pipeline healthy—updating deal stages, forecasting revenue, and spotting upsell opportunities in HubSpot (or a similar CRM you’re comfortable with). I’m looking for someone who has already managed a book of business, understands SaaS or service-driven client expectations, and enjoys the fast pace—and occasional ambiguity—of a startup environment. The hours are part-time and can flex around your schedule, but overlap with KSA business hours is important so you can jump on calls when needed. Deliverables I will review monthly: 1. Updated CRM reports showing current pipeline and churn risk. 2. A brief client-health summary for each active account. 3. Documented onboarding checklists for any newly signed customers. If you are based in Saudi and have the relationship-building mindset, solid written and spoken English (Arabic is a plus), and the drive to own this function from the ground up, let’s talk.
Project ID: 40350595
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Active 11 days ago
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26 freelancers are bidding on average $28 USD/hour for this job

Hi there, We can support this as an initial fixed-scope account management setup plus first operating cycle, rather than an open-ended part-time commitment. Based on your brief, we would structure the work around onboarding design, CRM pipeline hygiene, client-health reporting, and a practical support/escalation cadence aligned to KSA business hours. Before confirming a full engagement, we would want to qualify expected weekly hours, account volume, CRM maturity, required Arabic usage, and the exact success metrics for retention, onboarding, and upsell tracking. Once clarified, we can deliver a clean first-month framework that helps you assess fit and establish a repeatable client management function from the ground up. Best Regards, 8veer
$480 USD in 20 days
6.4
6.4

As a business development specialist and customer support expert, I am well-acquainted with the skill set required for a successful account manager, and I believe my skillset perfectly aligns with your project needs. Throughout my career, I have managed complex portfolios, built strong client relationships, and identified sales opportunities for maximum profitability. The fact that most of the companies you serve revolve around relationship management implies that you want someone with a knack for building rapport - one of my primary accomplishments. My proficiency in using Hubspot or similar CRM tools coupled with my organised approach to handling customer accounts would significantly contribute to keeping track of deal stages, forecasting revenue, and spotting upsell opportunities in your startup. Moreover, I am skilled in both spoken and written English which would be an asset in communication and documentations within the role. Working part-time does not limit my dedication or efficiency towards my tasks. My flexibility allows me to tailor my schedule to fit yours and ensure we remain aligned with KSA business hours. My thorough monthly reports – tracking pipeline and churn risks along with detailed health summaries of clients – would provide you with comprehensive insights so you can make informed decisions for your venture's growth. Let's join forces and take this young venture to new heights!
$5 USD in 40 days
5.0
5.0

With my extensive experience in digital marketing and market research, I know how crucial account management and client relationships are to the success of any business. During my career, I've successfully managed large books of business and led projects in line with your needs. My understanding of SaaS and service-driven client expectations will prove valuable as I guide your valued customers through the onboarding process and become their first point of contact for ongoing support. Utilizing HubSpot (or a CRM we choose together), I'll manage your sales pipeline efficiently, tracking every deal stage, forecasting revenue, and identifying upsell opportunities. As an added bonus, my fluency in both written and spoken English will help me communicate with clients effectively, and though not mentioned, I speak some Arabic which might come in handy. My commitment to meeting monthly deliverables is unmatched. I'll provide comprehensive CRM reports that give you an updated picture of the current pipeline and churn risk. You can also expect brief yet detailed client-health summaries for each active account along with meticulously documented onboarding checklists for new customers. Working at Marketing For Greatness has trained to approach every project data-driven and ROI-focused which is exactly approach
$15 USD in 40 days
4.6
4.6

Hello, As a seasoned Business Analyst, Senior QA Engineer, and certified Project Management Professional (PMP®), I possess the ideal skill set for your Part-Time Startup Account Manager role. I have successfully integrated business needs with technical solutions throughout my career, ensuring optimum product delivery – aligning perfectly with your crucial responsibilities of onboarding, customer support, and sales pipeline management. I also enjoy the fast pace of startup environments and am no stranger to ambiguity, having effectively navigated various projects using Agile methodologies like Scrum. Moreover, my fluency in both written and spoken English is excellent and will be foundational as your first point of contact for customer support. Having lived in Saudi Arabia for a significant period, I understand the cultural contexts and can effectively communicate in Arabic too if required. As a Relationship Manager par excellence, I genuinely enjoy building strong relationships with clients which energizes me to go the extra mile towards client satisfaction and growing our business together. Lastly, my k-bnowledge of Generative AI tools such as prompt engineering, AI-powered research, reporting, automation using AI will be a significant value-addition.
$5 USD in 40 days
3.9
3.9

Hello, I bring 8+ years of experience in Account Management, Sales, CRM (HubSpot), Customer Support, Business Development, and Project Management, helping businesses build strong client relationships and drive sustainable growth. My expertise includes: Managing end-to-end client onboarding and aligning services with customer goals Acting as a primary point of contact, ensuring smooth communication and fast issue resolution Maintaining CRM pipelines, forecasting revenue, and identifying upsell opportunities Delivering client health reports, onboarding documentation, and retention strategies Why hire me: I combine relationship-building skills with structured processes to ensure client success in fast-paced environments. I look forward to collaborating closely to build and scale your client base effectively. Best regards,
$8 USD in 40 days
1.7
1.7

Hello, I am a professional bookkeeper to provide bookkeeping services including accounts payable, accounts receivables, bank reconciliations, manage general ledger, charts of accounts, payroll, monthly report etc. My skills include QuickBooks, QuickFile, Xero, and MS excel. I am very reliable, responsible, and productive and I have excellent organization skills to work assigned on me. I am available at KSA business hours. I look forward to having an interview for this job. Thanks Zahid
$8 USD in 40 days
1.8
1.8

Hello, I’m an experienced account manager with a strong background in SaaS and service-based client management, and I’m confident I can help you build and nurture your first client relationships effectively. While I’m not Arabic-speaking, I have excellent written and spoken English and am comfortable working with international teams and clients. I’ve managed client portfolios end-to-end—handling onboarding, support and growth. I guide new customers through structured onboarding, align services to their goals and remain the primary point of contact to ensure fast issue resolution with internal teams. I’m highly proficient with HubSpot and CRM workflows, including pipeline tracking, forecasting, churn risk identification, and upsell opportunities. I also deliver clear monthly outputs: updated CRM reports, client health summaries and documented onboarding checklists. I’m comfortable working in a startup environment, handling ambiguity and maintaining responsiveness during KSA business hours. I bring a relationship-first mindset, strong organization and ownership of client success from day one. Ready to support your growth.
$5 USD in 40 days
0.0
0.0

Here's a possible proposal: I'm excited to apply for the Start-up Accounts Manager project on Freelancer. 7 years of experience in accounting and a passion for start-ups, I'm confident I can help take your finances to the next level. My skills include: - Financial management and planning - Bookkeeping and accounting - Budgeting and forecasting - Cash flow management I'm a self-starter who thrives in fast-paced environments. Let's chat about how I can help your start-up succeed ?. Marango Timothy
$5 USD in 40 days
0.0
0.0

Hello, I am excited to apply for the Part-Time Startup Assistant position. I have strong skills in administrative support, digital communication, and online task management, which make me confident that I can contribute positively to your startup. I can assist with daily tasks such as managing emails, scheduling appointments, conducting online research, handling customer messages, organizing documents, and supporting marketing or social media activities. I am detail-oriented, reliable, and able to work independently while meeting deadlines. What makes me a strong candidate for this role is my ability to adapt quickly, communicate clearly, and stay organized while handling multiple responsibilities. I am also comfortable using online tools and platforms required for remote work and collaboration. I am highly motivated to support your startup's growth and ensure tasks are completed efficiently. I would love the opportunity to discuss how I can contribute to your team. Thank you for considering my application. I look forward to working with you. Best regards, Dorathy Mordi
$5 USD in 40 days
0.0
0.0

With extensive experience in the customer support field, I pride myself on my ability to build and nurture relationships with clients. This role as a Part-Time Startup Account Manager aligns seamlessly with my strengths and professional background. Having previously managed a range of clientele, I understand the vital elements of onboarding and sustaining relationships. I appreciate the importance of mapping and meeting clients' needs while configuring your service to maximize their business goals. Your requirement for someone comfortable with SaaS or service driven client expectations hits close to home for me. I'm very adaptable to different environments, having worked in both startups and large corporations, it's allowed me to navigate through ambiguity while meeting fast-paced demands-qualities that would be ideal in this role. While I'm primarily fluent in English, I understand the cultural nuances required for a startup based in Saudi Arabia. Keeping your sales pipeline healthy is one of my strong suits, as witnessed by my successful stewardship of numerous accounts in the past. My familiarity with HubSpot will prove valuable as we streamline our relationship management processes. I assure you timely deliverables such as updated CRM reports, client-health summaries, and documented onboarding checklists for new customers. Being based in Saudi Arabia means flexible hours that can align effortlessly with your KSA business hours.
$5 USD in 40 days
0.0
0.0

"I am a highly motivated and communicative individual with a strong focus on building lasting client relationships. I am proficient in online tools and quick to learn CRM systems like HubSpot. I offer full availability during KSA business hours to ensure seamless onboarding and immediate support for your clients. My goal is to provide professional, clear communication and help your venture grow through meticulous account management and proactive problem-solving. I am ready to start immediately and adapt to the fast-paced startup environment."
$59 USD in 40 days
0.0
0.0

Hey, I’m excited about the opportunity to help build and nurture your first client relationships. With experience managing books of business in SaaS and service-driven environments, I understand how to guide onboarding, maintain client satisfaction, and identify upsell opportunities. I’m confident in using HubSpot and similar CRMs to keep pipelines healthy, forecast revenue, and track churn risks. I thrive in fast-paced, startup settings and can work part-time while overlapping with KSA business hours to ensure smooth client interactions. I can deliver clear CRM reports, concise client-health summaries, and documented onboarding processes every month. Let’s connect so I can help set your client success function on a strong foundation.
$2 USD in 40 days
0.8
0.8

10+ years of experience in Account Management, Project Management, Stakeholder Management. Expertise in documentation, project planning and sales, Program Management and Delivery Management.
$10 USD in 40 days
0.0
0.0

Hi there, I’d love to help you build and nurture your first client relationships from the ground up. I have hands-on experience managing client accounts, onboarding customers, and acting as the bridge between clients and internal teams. I’m comfortable owning the full lifecycle—from understanding client goals, setting up processes, tracking issues, and ensuring timely resolutions, all the way to identifying growth and upsell opportunities. What makes me a strong fit: I focus on clear communication and trust-building, especially in early-stage relationships where credibility matters most I’m experienced with CRM management (e.g., HubSpot-like workflows)—updating pipelines, tracking deal stages, and monitoring churn risks I thrive in startup environments where things move fast and require ownership, structure, and adaptability I’m proactive with client health tracking and reporting, so you always have visibility into account status and risks I can also align with KSA business hours when needed for calls and collaboration. If you’re looking for someone who can not only manage accounts but also help shape your client experience from day one, I’d be glad to contribute. Looking forward to working with you. Best, Marvin
$7 USD in 40 days
0.0
0.0

Hi there, this is Deena, a native arabic, a web project manager for many accounts on the gulf area, have the pleassure to work with you on this task. I can help you on managing all clients affairs and relation. Regards, Deena
$6 USD in 40 days
0.0
0.0

Hi It's Rahaf, I'm a project manager with masters degree from online university in KSA, I have a very strong background in account managing and social media marketing, I've worked with companies in the UAE for over 2 years. I'm also a professional translator, and have a bachelor's degree in English Translation. And i think i can be the best choice that you're looking for. Looking forward hearing from you.. Regards,
$6 USD in 40 days
0.0
0.0

I am an experienced account manager with a background in SaaS and service‑driven client relationships, and I can help your Saudi‑based startup build credibility with its very first customers. I will guide each new client through a smooth onboarding process, configure services to match their goals, and remain their first point of contact for ongoing support. My approach includes tracking issues, coordinating quick resolutions with the product team, and maintaining a healthy sales pipeline in HubSpot with accurate deal stages and revenue forecasts. I will also prepare monthly CRM reports, client‑health summaries, and onboarding checklists to ensure transparency and accountability. With strong communication skills in English and familiarity with Arabic business culture, I can provide the relationship‑building mindset your venture needs. I am comfortable working part‑time with flexible hours while overlapping KSA business hours for calls and updates. My proposed rate is **$35 per hour**, dedicating consistent effort to nurture your client base and strengthen your startup’s growth.
$35 USD in 10 days
0.0
0.0

With a solid background in business operations systems and process improvement, I offer much more than just account management skills. I have a knack for establishing efficient workflows and training systems which are crucial in onboarding and support. Given your mention of dealing with occasional ambiguity, my adaptability will allow me to navigate potential obstacles smoothly. One of your main concerns was the ability to understand SaaS or service-driven client expectations – this is an area I'm well-versed in, having worked in similar roles throughout my career. I've helped businesses build and grow their clientele by maintaining strong relationships, something I see as the crux of this role. To ensure efficient performance, I’m comfortable using HubSpot – indeed any CRM - and can provide the deliverables specified like updated reports on pipeline progress, client health summaries and onboarding checklists. With great fluency in English, working within KSA business hours is seamless for me. I strongly believe that my practical style combined with relationship-building mindset makes me an ideal fit for your part-time startup account manager role.
$5 USD in 40 days
0.0
0.0

Hi, I’d love to support you in building and managing your client relationships from the ground up. I have 7+ years of experience in customer service and account management, working closely with clients, onboarding new accounts, and ensuring long-term retention. I’m very comfortable handling CRM systems (including tracking pipelines, updating deal stages, and identifying upsell opportunities), as well as creating clear reports and client health summaries. What I bring to the table: - Smooth onboarding experience for new clients - Strong follow-up and relationship management - Organized CRM tracking and reporting - Fast, clear communication with both clients and internal teams I’ve worked with startups before, so I understand the pace, ambiguity, and the need to take ownership without waiting for instructions. Although I’m new on Freelancer, I bring solid real-world experience and I’m happy to start with a short trial to prove the value I can add. I’m flexible with working hours and can align with KSA business hours when needed. Let’s discuss how I can help you build a strong and scalable client experience. Best, Alanood
$7 USD in 40 days
0.0
0.0

This role aligns closely with my experience in managing customer relationships while driving retention and growth. With 14+ years in sales and customer operations, I’ve handled over 70,000 customer interactions and worked extensively on onboarding, support, and identifying upsell opportunities. For your role, I can: Guide new clients through smooth onboarding aligned with their goals Act as a reliable point of contact, ensuring fast issue resolution Maintain CRM accuracy (HubSpot or similar) and track deal stages Identify upsell opportunities and contribute to revenue growth I focus on building strong client relationships while ensuring consistency in communication, responsiveness, and value delivery. I’m comfortable working independently, managing pipelines, and coordinating with teams to ensure a seamless customer experience. Availability: Flexible and ready to start immediately. Happy to begin with a short trial to demonstrate performance.
$5 USD in 40 days
0.0
0.0

Riyadh, Saudi Arabia
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