Experienced IT Support Specialist Needed (Backup Support)

@JeyamSurace333

Hello, I’m Suresh, an Indian IT professional and Microsoft 365 developer, with strong experience in Windows environments, Office 365 support, and Active Directory administration. I would be happy to provide reliable IT support and ensure smooth day-to-day operations for your users. I have hands-on experience troubleshooting Windows 10/11 systems, desktop and laptop hardware issues, and peripheral devices. I regularly assist users with Microsoft Office 365 tools such as Outlook, Teams, and SharePoint Online, ensuring quick resolution of technical issues and minimal disruption to business operations. My experience also includes Active Directory user management, including account creation, password resets, and access management. I am comfortable handling software installations, system updates, and patch management, while also diagnosing hardware issues and coordinating with vendors when escalation is required. Additionally, I have working knowledge of network fundamentals such as TCP/IP, DNS, DHCP, LAN, WAN, and Wi-Fi, which helps in troubleshooting connectivity issues effectively. I am also familiar with ticketing systems and IT service management practices, ensuring that support requests are handled professionally and within service-level expectations. I look forward to discussing how I can support your team. Best regards, Suresh Indian Freelancer | Microsoft 365 & IT Support Specialist

@MinaMounir75993

Hello, As a System Administrator with extensive experience in Active Directory management and Windows Server environments, I can help you resolve your support issues quickly and efficiently. I can assist you with: 1- AD User/Group management and permissions. 2- Troubleshooting Group Policy (GPO) issues. 3- DNS and Domain Controller health checks. 4- General Windows Server technical support. I hold 4 Cybersecurity certifications, which ensures that any changes I make to your Active Directory will follow security best practices to keep your network safe. I am available to start immediately and can resolve your issue within a few hours. Best regards, Mina Monir System Administrator

@sharmakraryan1

Dear Hiring Manager, I am writing to express my interest in the Onsite IT Support role in Hyderabad. With over 10 years of experience in IT infrastructure and technical support, I have developed strong expertise in providing onsite support for desktops, laptops, and peripheral devices while ensuring smooth business operations. I have hands-on experience troubleshooting Windows 10/11 operating systems, performing software installations, configuration, patching, and updates. I am also proficient in supporting Microsoft Office 365 tools such as Outlook, Teams, and SharePoint Online, along with managing user accounts in Active Directory including password resets and access requests. Additionally, I have a solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, LAN, WAN, and Wi-Fi troubleshooting. My experience includes diagnosing hardware issues and coordinating with vendors or remote IT teams to resolve complex technical problems efficiently. I am a customer-focused professional with strong problem-solving skills and the ability to work calmly under pressure. I am confident that my technical expertise and professional attitude will allow me to contribute effectively to your IT support team. Sincerely, Aryan Sharma

@sbansal120006

Hi, I am having 8 years of experience in IT infrastructure management. I can be the good fit for this requirement.

@ugollapalli

Hello, I am an experienced IT Infrastructure and Network Engineer with over 10+ years of experience supporting enterprise environments including desktops, networks, and Microsoft platforms. I have worked with large organizations providing onsite and remote technical support for end users and enterprise systems. I can assist with day-to-day IT support activities including Windows 10/11 troubleshooting, desktop and laptop hardware diagnostics, Office 365 support (Outlook, Teams, SharePoint), Active Directory user management, and network connectivity troubleshooting (LAN/WAN, DNS, DHCP, Wi-Fi). My experience also includes working with ticketing systems, coordinating with OEM vendors for hardware issues, handling software installation/patching, and supporting collaboration devices such as VC/AV equipment and mobile devices. Key strengths I bring: • Strong troubleshooting skills for Windows systems and enterprise applications • Hands-on experience with Office 365 and Active Directory administration • Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) • Experience working in structured IT support environments aligned with ITIL practices • Professional communication and customer-focused support approach Looking forward to discussing the requirement further. Best Regards Ushakiran IT Infrastructure & Network Engineer

@timothymutugi

I have a bachelor's degree in business and information technology. I have worked as an IT support specialist since 2013.

@sawachat

ITIL/MSInTune/O365/SharePoint/Incident Management/Change Management/Desktop and Technical Support I offer reliable onsite IT support in Hyderabad, specializing in Windows 10/11 troubleshooting, desktop/laptop hardware, and peripheral management. My expertise covers Microsoft Office 365 (Outlook, Teams, SharePoint Online), Active Directory user administration, and basic networking (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi). I handle software installation, configuration, patching, and updates, plus provide first-level support for mobile devices, VC/AV equipment, and network port activation. Skilled in ticketing systems like BMC Remedy, Jira, ManageEngine stc. I follow ITIL practices to ensure timely resolutions. With strong communication, customer focus, and professionalism, I deliver dependable support that minimizes downtime and keeps users productive.

@MohannadGhawi

I have more than fifteen years of solid experience in SharePoint, including SharePoint Online development and architecture + solid experience in customizing SharePoint forms using Power apps and building Power Automate Flow. I have worked on 50++ projects for customers around the world. These projects include building SharePoint sites/lists/libraries, building business processes using Power Automate Flow, customizing SharePoint lists using Power App, writing Remote Event Receivers, migrating data from SharePoint on-premises to SharePoint Online, migrating data from SharePoint Online to SharePoint Online (same tenant and different tenants), building SPFx web parts, building custom connectors for Power Platform & building Copilot Agents using SharePoint Agents and Copilot Studio. I have also worked on many projects as a SharePoint architecture to set up the SharePoint design, best practices for building the different sites, the policies and setting regarding these sites

@aravindh37

Hi there, I am writing to express my strong interest in your onsite IT Support Engineer role in Hyderabad. With my background as a Desktop Support Engineer, I have extensive experience managing the exact environment you’ve described—from hardware troubleshooting to high-level software support. How I meet your requirements: OS & Hardware: I am proficient in Windows 10/11 deployment, patching, and diagnosing hardware issues across various laptop and desktop models. O365 & Active Directory: I have hands-on experience managing user accounts, password resets, and troubleshooting Outlook/Teams within the Office 365 ecosystem. Networking: I can comfortably handle basic networking tasks, including TCP/IP configuration, DNS/DHCP troubleshooting, and physical network port activations (I/O). Process Driven: I am familiar with using ticketing systems to manage SLAs and follow ITIL practices to ensure high-quality service delivery. Professionalism: I understand the importance of professional grooming and clear communication when providing onsite support to enterprise users. I am a proactive problem-solver who can work independently or coordinate with remote teams and OEMs to resolve complex issues quickly. Being based locally, I am ready to join your team and provide immediate, reliable onsite support. I look forward to discussing how my technical skills can support your operations in Hyderabad. Best regards, Aravindh K

@khizarahamedk

Hi i am an IT support admin with 10 years of experiance i can help manage end user support let me know if i need support

@pskardzius1

Hello, I can add more value than a typical desktop support technician. I have 15+ years of experience working with enterprise Windows environments, Active Directory, and Microsoft 365, supporting large corporate infrastructures and end users. While many technicians focus only on basic tasks like password resets or software installs, my strength is quickly identifying the root cause of issues and resolving them efficiently or coordinating with infrastructure and vendor teams when escalation is needed. My experience includes: • Windows 10/11 enterprise troubleshooting • Active Directory user administration and access management • Microsoft 365 support (Outlook, Teams, SharePoint Online) • Desktop/laptop diagnostics and hardware troubleshooting • Networking fundamentals (DNS, DHCP, TCP/IP, LAN/WAN) • Ticketing systems and ITIL-based support processes Although the role mentions onsite support, I can provide reliable remote L2/L3 assistance to help resolve complex issues faster and support your onsite team when needed. If you are looking for someone who solves problems instead of just escalating them, I must be your best option. Best regards, Pablo

@lolol95

Experta Senior en Soporte Técnico y Active Directory. Domino Windows 10/11, Office 365 y resolución de problemas de hardware/software de forma remota. Garantizo cumplimiento de SLAs y gestión de tickets con precisión de abogada. Bilingüe con 20 años de rigor profesional.

@rp2476

Hello, I have hands-on experience providing onsite IT support for enterprise environments and can effectively handle day-to-day desktop and user support operations. I am experienced with Windows 10/11 troubleshooting, hardware diagnostics for desktops/laptops and peripherals, and resolving OS or application issues quickly to minimize user downtime. I have worked with Microsoft 365 tools, including Outlook, Teams, and SharePoint Online, along with Active Directory tasks such as user account management, password resets, and access permissions. I’m also comfortable handling software installations, patching, and updates while maintaining system stability. My experience includes basic networking support (TCP/IP, DNS, DHCP, LAN/Wi-Fi troubleshooting), ticketing systems, and coordinating with remote IT teams or OEM vendors for advanced issues. I also have exposure to Intune/MDM environments and understand ITIL-based support processes. I maintain a professional, customer-focused approach and can efficiently support end users in onsite environments while managing multiple requests through proper ticket tracking. I’m available for the onsite role in Hyderabad and ready to contribute to smooth IT operations and quick issue resolution. Looking forward to discussing the project further. Best regards.