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I run a busy medical clinic in Australia and am looking for reliable help keeping our back-office humming. The core of the role is day-to-day billing: raising and following up patient invoices, lodging insurance claims accurately, and making sure payments or refunds are posted without delay. Alongside that, I’ll have you handle the usual clinic admin—booking and rescheduling appointments, keeping electronic patient records tidy, and staying on top of email and letter correspondence so nothing slips through the cracks. You’ll need to feel at home inside both medical billing software and an electronic health-records system; if you’ve used common Australian platforms before, all the better. Clear written English, keen attention to detail, and absolute respect for patient confidentiality are essential. Deliverables I expect you to own: • Timely generation and reconciliation of all daily invoices, insurance submissions, payments, and refunds • Up-to-date appointment calendar with minimal clashes or DNAs • Accurate, neatly organised EHR entries and document uploads • Prompt, professional responses to patient and insurer emails or letters If you’re organised, proactive, and ready to slot into our workflow, I’d love to hear how you can help keep our clinic running smoothly.
Project ID: 40351352
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Active 1 mo ago
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28 freelancers are bidding on average $12 AUD/hour for this job

As an experienced professional in the field of web and app development, I bring a unique blend of skills that make me the ideal candidate for your clinic administration and billing needs. At CnELIndia, we have in-depth knowledge of several popular Australian platforms for medical billing software and electronic health record systems, including data entry, which is a skill I particularly excel at. My adeptness in PHP and WordPress will allow me to seamlessly adapt to the technical aspect of your clinic operations. Quality workmanship underscores everything we do at CnELIndia. Our reputation is built on meticulously handling data while ensuring airtight security and absolute confidentiality. Throughout our 18 years in the industry, this has been reaffirmed by over 743 satisfied clients. In your case, this translates into verifiably timely invoice generation, efficient insurance submission, payment management and refund processing. In a bustling clinic like yours, organization and proactivity are non-negotiables - values I embrace wholeheartedly. With my proven ability to maintain accurate and organized records, manage appointments with minimal clashes or did not attends (DNAs), and respond promptly and professionally to patient and insurer inquiries via email or letters, I am confident in my capacity to optimize your workflow efficiently.
$12 AUD in 40 days
9.0
9.0

I am an expert in Shopify, WordPress, and Web Development Technologies and am willing to start RIGHT AWAY. I can seamlessly handle the medical billing, clinic administration, and electronic patient record tasks for your busy Australian clinic. Let’s discuss how I can streamline your back-office operations. Regards, Pooja
$25 AUD in 1 day
7.1
7.1

Hi there, I’d be glad to support your clinic by taking full ownership of the back-office workflow and keeping everything running smoothly behind the scenes. I have experience handling billing, invoicing, records, and admin tasks where accuracy, confidentiality, and timeliness are critical. Raising patient invoices, lodging insurance claims correctly, posting payments or refunds, and following up when needed are tasks I’m very comfortable managing on a daily basis. I’m also confident with appointment scheduling, rescheduling, and maintaining a clean, well-organised calendar to reduce clashes and DNAs. Keeping electronic health records tidy, uploading documents properly, and handling email or letter correspondence with patients and insurers in a professional tone would be part of my routine. I work carefully inside software systems, pay close attention to detail, and understand the importance of patient privacy and clear written communication. You can rely on me to be proactive, organised, and consistent so your clinic’s admin and billing stay fully up to date without constant supervision. I’d love to be part of keeping your clinic running efficiently. Best regards, Himanshu Saraswat
$8 AUD in 40 days
6.7
6.7

With my technical background as a software engineer and extensive experience in administrative support, I am the ideal candidate for your clinic billing and admin assistant role. My proficiency in various software and platforms, including medical billing software and electronic health records systems, equips me with a deeper understanding of the intricacies of not only billing processes but other clerical tasks as well. Having worked with similar Australian platforms before, I am familiar with the systems you use, ensuring minimal downtime during the transition into my role at your clinic. My attention to detail is exceptional, which is vital in maintaining accurate patient records and ensuring timely bill generation, insurance claims submissions, and payment reconciliations.
$12 AUD in 40 days
6.0
6.0

Hello, How are you? I have carefully read through and understood your project description and I'm confident in my ability to complete this project for you with the utmost accuracy as I have worked on and completed similar projects as an expert. I recently completed similar project and the client was completely satisfied with the quality and speed of my work. Send me a direct message via chat to discuss this project and get it started immediately. Thank you.
$8 AUD in 40 days
5.0
5.0

7 years in Australian clinic admin—medical billing, insurance claims, reconciliations, EHR upkeep, and appointment management. I’m precise, fast with correspondence, and treat confidentiality as non-negotiable. Familiar with local billing platforms and workflows; I reduce DNAs, keep calendars tight, and chase claims without prompting. $13/hr fits—share your software stack and daily targets, and I’ll slot in, keep records spotless, and help the front desk run smoothly.
$13 AUD in 40 days
4.3
4.3

Having worked on projects that demand absolute precision in data management like yours, I am more than capable of meeting the responsibilities for your clinic's billing and admin tasks. With my PHP skills, I have designed and maintained several dynamic systems. This expertise will be essential for accurately raising, reconciling and tracking patients invoices, insurances claims, and payments as well as ensuring fast correspondence, while my proficiency in APIs will ensure seamless integration of your systems. Additionally, my immaculate attention to detail makes me the ideal choice for your electronic health records management. In over X years of experience, I have honed my abilities to perform tasks with minimal errors and maximum efficiency. Maintaining strict patient confidentiality is not only a requirement but also an ethical obligation in the healthcare industry — an obligation I take very seriously. You can trust me to handle sensitive patient data with utmost discretion and professionalism. I have a clear command of written English which is crucial for addressing patient queries and insurer's correspondence promptly and reliably. My strong uptime on all websites I manage indicates my relentless dedication to providing businesses with uninterrupted services — something that will be invaluable for your clinic's scheduling needs.
$12 AUD in 40 days
3.8
3.8

Dear Sir/Madam, I hope you are doing well. I am reaching out to recommend my wife for the administrative support role at your medical clinic. She holds a Master’s degree in Rural Development and has strong organizational, analytical, and documentation skills. She is highly detail-oriented, reliable, and comfortable working with digital systems. While she does not have direct experience in medical billing, she is a quick learner and can efficiently handle tasks such as invoice tracking, insurance claims, appointment scheduling, and maintaining accurate records. She understands the importance of confidentiality and accuracy when dealing with sensitive patient information. She is well-organized and proactive, ensuring that emails, appointments, and documentation are handled smoothly without delays. With minimal guidance, I am confident she will adapt quickly to your workflow and systems. I also come from a technical background and can support her in setting up and maintaining efficient remote work processes if needed. I believe she can be a dependable asset in keeping your clinic’s back-office operations running efficiently. Thank you for your time and consideration. Kind regards, Bijay Joshi
$8 AUD in 40 days
3.8
3.8

Hi, I’m Karthik with 15+ years of experience supporting **healthcare systems, billing workflows, and admin automation**. I can help streamline your clinic’s back-office operations with accuracy and reliability. **How I can support:** ✔ Daily billing: invoice generation, insurance claims, payments & refunds reconciliation ✔ Appointment management: bookings, rescheduling, reducing DNAs ✔ EHR maintenance: accurate entries, document uploads, clean records ✔ Communication: prompt, professional responses to patients & insurers **Strengths:** ✔ Strong experience with healthcare workflows & data handling ✔ High attention to detail and accuracy in financial/admin tasks ✔ Clear written English and structured communication ✔ Strict adherence to confidentiality and data privacy standards **Process:** • Daily task tracking with checklist-based execution • Regular updates and quick turnaround on emails/claims • Error-free documentation and audit-ready records **Deliverables:** ✔ Timely billing & reconciliation ✔ Organized appointment calendar ✔ Clean, up-to-date EHR records ✔ Responsive communication handling I’ve worked with similar admin and workflow systems ensuring smooth clinic operations and reduced manual overhead. Available to start immediately and integrate into your workflow seamlessly. Warm Regards, Karthik B
$22 AUD in 40 days
3.7
3.7

I’ve read your requirements carefully, and I can provide reliable day-to-day support for your clinic, handling billing, insurance claims, appointments, and EHR management with accuracy and discretion. I prioritise timeliness, organisation, and confidentiality to keep your back-office operations seamless. Approach: I’ll integrate into your existing workflow, ensure all invoices and claims are submitted correctly, maintain a clean appointment schedule, and manage correspondence efficiently so nothing slips through the cracks. Best regards, W3loop
$12 AUD in 40 days
3.3
3.3

I understand your need for a meticulous and dependable freelancer to manage billing and administrative tasks at your medical clinic in Australia. With extensive experience in medical billing, including the use of Australian-specific software, and expertise in handling electronic health records, I am well-equipped to ensure efficient invoicing, insurance claims, and patient communications. My strong command of English and commitment to confidentiality guarantee a professional and seamless operation. I'm eager to contribute to your team's success by keeping your back office well-organized and responsive.
$12 AUD in 40 days
3.3
3.3

Hello, I’d be glad to support your clinic in keeping back-office operations accurate, organized, and running smoothly. I understand how critical billing accuracy, timely communication, and confidentiality are in a medical environment. With strong experience in administrative operations, data handling, and workflow management, I can efficiently manage daily billing tasks while ensuring nothing falls through the cracks. How I Can Help: Accurate invoice generation, insurance claim submission, and payment reconciliation Proactive follow-ups to reduce outstanding balances Efficient appointment scheduling and rescheduling to minimize DNAs Maintaining clean and well-organized electronic health records (EHR) Prompt, professional handling of emails and correspondence I am detail-oriented, reliable, and comfortable working with structured systems and sensitive data. I also understand the importance of patient confidentiality and compliance, and I maintain a high standard of professionalism in all communications. I am quick to adapt to new medical billing and EHR platforms, and I focus on creating smooth, repeatable processes that support your clinic’s daily operations. I’d be happy to discuss how I can integrate into your workflow and contribute from day one. Best regards, Jagrati.
$8 AUD in 40 days
2.3
2.3

It sounds like you’re facing the challenge of managing a busy clinic’s back-office operations efficiently. With 12+ years of experience, I understand the complexities involved in medical billing and administration. My expertise with platforms like AWS for data management and automation tools such as Selenium and Appium will ensure that your billing processes are streamlined. I have extensive experience working with electronic health records systems, ensuring accuracy in patient invoices and timely insurance claims submission. My attention to detail ensures that payments and refunds are processed without delay, while maintaining patient confidentiality at all times. Moreover, I can help manage your appointment calendar seamlessly using React.js for any web-based solutions you might need, ensuring minimal clashes or DNAs. Could you share which medical billing software or EHR systems you currently use? Understanding this will help me tailor my approach to fit your clinic’s specific needs perfectly.
$15 AUD in 7 days
2.0
2.0

Hello, To keep your clinic’s operations running smoothly, I would focus on a clear daily workflow for billing, scheduling, and record management. Each day I would generate and track patient invoices, submit insurance claims accurately, and record payments or refunds immediately to keep billing fully reconciled. I would also maintain the appointment calendar by confirming bookings, managing reschedules quickly, and reducing DNAs. For patient records, I would ensure the EHR stays organised by updating entries, uploading documents correctly, and keeping all information easy to access. I would also monitor emails and correspondence to ensure patients and insurers receive prompt and professional responses. With strong administrative experience and attention to detail, I can help maintain accurate billing, organised records, and a well-managed schedule so your clinic’s back-office runs efficiently. I’m ready to adapt to your systems and start supporting your workflow immediately. Best regards Dinda Alfarabhi
$9 AUD in 40 days
2.1
2.1

Hello, I am a customer support and virtual assistant with strong experience in administrative support, billing coordination, and record management, ready to help keep your clinic operations accurate and organized. I focus on delivering results by ensuring invoices, payments, and records are handled promptly and correctly so your workflow remains smooth and reliable. I am comfortable managing invoicing, tracking payments, updating records, scheduling appointments, and handling email correspondence with professionalism. I work with tools like Google Workspace, Excel, and CRM-style systems, and I am quick to learn medical billing software and EHR platforms while maintaining strict confidentiality. I pay close attention to detail, ensure accurate data entry, and keep systems up to date to avoid delays or errors. I learn quickly, work proactively, and execute with minimal supervision. I am available to start immediately full time. Please let me know when you are available to meet. Warm regards, Chiamaka
$8 AUD in 40 days
0.0
0.0

Hello, Dear Hiring Manager, I am writing to express my interest in supporting your clinic as a Virtual Assistant. I am a reliable, detail-oriented professional with experience in administrative support, communication management, and handling structured data with high accuracy and confidentiality. In my role with Les Africanistes, I managed administrative workflows, coordinated communications, and ensured timely follow-ups across a distributed team. This experience strengthened my ability to stay organized, manage sensitive information responsibly, and maintain accurate records. I am confident in handling tasks such as invoice tracking, payment reconciliation, appointment scheduling, and maintaining well-organized digital records. I am comfortable working with structured systems and can quickly adapt to medical billing and electronic health record platforms. I prioritize precision, timeliness, and professionalism in all client-facing communication, ensuring that inquiries are handled promptly and clearly. I am committed to supporting your clinic’s operations efficiently while upholding the highest standards of confidentiality and accuracy. Sincerely, Annah Peter.
$10 AUD in 40 days
0.0
0.0

With a highly impressive 27 years in Unilever, working within the mach engineering field, efficiency is at my core. This depth of experience has equipped me with skills, methods and an organized mindset that would ensure your clinic's admin and billing remains seamless. Though seemingly uncorrelated, these experiences have given me a keen eye for detail and adaptability that are not only crucial but necessary when dealing with invoices, claims and electronic records. Moreover, my familiarity with manipulating data on Excel would serve as an added advantage to the position. I'm confident that this easy-to-learn healthcare software would not be an exception. Needles to say, I genuinely understand the level of responsibility entailed in having access to medical records. Thus, I can assure you that all medical records will be treated with utmost confidentiality. In my bid to support my PhD study financially and provide value wherever needed, I can assure you that I am diligent, punctual and proactive about staying on top of things. I am ready and eager to help you keep your clinic running smoothly; delivering timely invoices, reconciled payments, minimal appointment conflicts and most importantly responding to patients and insurance companies promptly yet professionally. Let us create a harmonious and efficient system together.
$12 AUD in 40 days
0.0
0.0

I'm available immediately and unemployed, I'm dedicated full time and forever. I know I can do this and achieve on time success given the opportunity
$12 AUD in 40 days
0.0
0.0

Here’s how I can support your clinic: • Accurate and timely creation, tracking, and reconciliation of invoices, payments, refunds, and insurance claims • Well-managed appointment calendar with minimal conflicts and reduced missed bookings • Organized and up-to-date electronic health records and document management • Prompt and professional handling of patient and insurer communications • Proactive monitoring of tasks to ensure smooth daily operations
$12 AUD in 40 days
0.0
0.0

Pakenham, India
Member since Apr 9, 2024
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