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Scheduling & Customer Service Support | Reliable Virtual Assistant with Hospitality Leadership Experience I am a customer-focused Virtual Assistant with a strong background in hospitality leadership, staffing, and customer service, gained from my experience as a Shift Supervisor at Starbucks. In this role, I handled high-volume operations, ensured optimal staff scheduling based on customer flow, and delivered consistent, high-quality service in fast-paced environments. I now offer remote scheduling and customer service support to businesses that value organization, efficiency, and excellent customer experience. My hands-on experience managing schedules, anticipating peak demand, and supporting teams allows me to bring structure and reliability to your daily operations. I am highly organized, detail-oriented, and a fast learner. I adapt quickly to new tools and workflows and follow SOPs to ensure consistency and quality in every task. Services I Offer Staff scheduling & shift coordination Calendar management & booking support Customer service (email, chat, inbox support) Follow-ups and customer inquiries Data entry & tracking (Google Sheets / Excel) Administrative support Process improvement & workflow organization Why Work With Me • Strong customer service foundation from a global brand (Starbucks) • Proven experience managing staffing based on customer volume • Calm, professional, and solution-oriented under pressure • Committed to continuous improvement (Kaizen mindset) • Reliable internet connection and flexible availability Tools I Use • Gmail • Google Sheets & Google Workspace • Microsoft Office (Excel, Word) • Canva • CapCut • Scheduling & calendar tools (quick learner for new systems)
ID do Projeto: 40138585
49 propostas
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Ativo há 25 dias
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49 freelancers estão ofertando em média $5 USD/hora for esse trabalho

Pitch: Hello there! I'm Md Masudur, a seasoned Virtual Assistant with a knack for customer service. Having held a leadership position at Starbucks, I'm not only well-versed in scheduling and managing teams but also guaranteeing outstanding customer experiences. I understand the vital role proper staffing plays in maintaining seamless operations and delivering service par excellence. My hospitality background grants me sharp organizational skills and an eye for detail, ensuring that your scheduling needs are met with precision. In addition to staff management, I am proficient in various elements required for this project including calendar handling, booking support, customer service (email/chat/inbox), follow-ups, data entry & tracking (Google Sheets/Excel) et al. Now let's talk about why choosing Zayer Tech would be a smart move for your business: 1. AI Integration & Process Automation: With my expertise and PMP certified team members, we can streamline your processes utilizing our AI-driven solutions and process automation tools such as Zapier, Zoho Creator, VAPI among others to ensure optimal efficiency. 2. Digital Marketing & Social Media Management: Promoting your business is just as important as running it. We Excel at building digital strategies and managing social media platforms to help you reach a wider audience. 3. Quality Assurance & Testing: We provide meticulous QA services and bother-free UAT.
$5 USD em 40 dias
6,8
6,8

Given my extensive experience as a Virtual Assistant, coupled with the skills and qualifications summarized above, I am confident that I am the best fit for your scheduling and customer service needs. My background in managing high-volume operations while effectively coordinating staff schedules at Starbucks has given me a unique perspective on how to optimize workflows while ensuring customers receive top-notch service. Leveraging my excellent time management and organizational skills, I can seamlessly handle your customer service tasks, responding promptly to inquiries via email or chat, as well as managing your calendar and booking needs efficiently. Moreover, my knack for process improvement and workflow organization will play a significant role in streamlining your daily operations, saving you time and resources. As a remote worker with a reliable internet connection and a high level of availability, I guarantee a quick turnaround on all assigned tasks. I am fluent in using the tools you mentioned like Gmail, Google Sheets, Microsoft Office, Canva, CapCut, among others. Each task that comes across my desk is approached with dedication to detail and an eagerness to maintain the highest standard of excellence. Regards, Blessing
$3 USD em 40 dias
5,7
5,7

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$6 USD em 40 dias
5,2
5,2

Hello, I’ve carefully read your job posting, and I can deliver the job based on the description provided. I can assure you the best service from my end. Let's discuss more details via chat. Thank you Joseph.
$5 USD em 40 dias
4,7
4,7

Hi, I bring Starbucks shift supervisor experience in scheduling, customer service, and high-volume operations to your remote team. I offer staff coordination, Google Sheets tracking, customer follow-ups, and process optimization with proven Kaizen results. I’m available immediately with reliable tools (Google Workspace, MS Office, Canva) for test assignments. Regards, Nahida
$3 USD em 40 dias
4,7
4,7

As an experienced shift supervisor at Starbucks, I understand the value of efficient scheduling and the importance of a satisfied customer. Leveraging my expertise, I transitioned into helping businesses remotely with scheduling and customer service support. My commitment to quality, organization, and real-time solutions ensures smooth operations- even in time-sensitive environments. Over the years, I have refined my skills in calendar management, booking support, data entry, tracking and more. Not just limited to these verticals, I bring onboard administrative support and process improvement as well. Given my decade-long successful career in organizing tasks for better efficiency and driving customer satisfaction, you can count on me to deliver comprehensive virtual assistance tailored to scheduling and customer service that will align your business with a flawless workflow. Should we proceed? Tools: Gmail, Google Sheets & Google Workspace, Microsoft Office (Excel, Word), Canva, CapCut Scheduling & calendar tools (quick learner for new systems)
$3 USD em 40 dias
4,4
4,4

Hi, I’m a reliable Virtual Assistant with hands-on hospitality leadership experience from my time as a Shift Supervisor at Starbucks, where I managed high-volume operations, staff scheduling, and customer service. I now offer remote support in scheduling, customer service, and administrative tasks, bringing structure, efficiency, and attention to detail to every workflow. I’m highly organized, quick to adapt to new tools, and follow SOPs to ensure consistent quality. I can handle staff scheduling, calendar management, customer inquiries, data entry, and workflow organization. Best regards, Abidur
$4 USD em 40 dias
4,4
4,4

Hello Jethro Jireh M., We went through your project description and it seems like our team is a great fit for this job. https://www.freelancer.com/u/eDesignerExpert ✅ 3 New Drafts ✅ Unlimited Revisions ✅ Digital High-Quality Design ✅ Final files (ai, PSD, eps, pdf, jpg, png) Regards Ramneet
$5 USD em 40 dias
4,1
4,1

Hello I’m a dependable Virtual Assistant with strong scheduling and customer service experience, developed through my role as a Shift Supervisor at Starbucks. I managed staff schedules in fast-paced environments, balanced coverage with customer demand, and maintained high service standards under pressure. I now support businesses remotely with calendar and scheduling management, customer service (email and chat), and administrative tasks. I’m highly organised, detail-oriented, and quick to adapt to new tools and SOPs, with a focus on keeping daily operations running smoothly. I’m comfortable using Google Workspace, Microsoft Office, and common scheduling tools, and I bring a calm, professional, and customer-first approach to every task.
$4 USD em 40 dias
4,6
4,6

Hello, I’m Damilola I’m excited to apply for this Scheduling & Customer Service Support role. With hospitality leadership experience as a Shift Supervisor at Starbucks, I managed staff schedules, high-volume operations, and delivered consistent customer service - skills that translate directly into reliable virtual support. As a Virtual Assistant, I can handle calendar management, staff scheduling, inbox and customer support, follow-ups, data tracking, and general admin tasks. I work independently, follow SOPs closely, and adapt quickly to new tools, ensuring accuracy and efficiency. I bring a calm, solution-focused approach, strong communication, and the ability to anticipate needs, keeping operations running smoothly and improving workflows over time. I’d love to help your business stay organized and your customers happy. Kind regards, Damilola
$5 USD em 40 dias
4,5
4,5

Hello. How are you ? I’d like to be the scheduling and customer support assistant you required to keep your professional and personal life at ease. I’m highly tech savvy with good customer support experience and performing any administrative tasks efficiently. I'm confident to give you my 100% dedication If you will allow me to be part of your team. I'm eager to learn more new things and maximized my strength and ability with other tasks under this job. I hope you'll find my proposal appealing for the job vacancy. Rest assured all your demands will be delivered on time with satisfaction. Looking forward to hearing from you. Best, Kike
$5 USD em 40 dias
3,8
3,8

Hello, I have reviewed your project for reliable scheduling and customer service support through a skilled Virtual Assistant, and I'm thrilled to bring my hospitality leadership experience as a former Starbucks Shift Supervisor to deliver organized, customer-focused remote assistance that keeps your operations running smoothly. I would be happy to assist you with the following: • Handling staff scheduling and shift coordination based on demand patterns for optimal coverage and efficiency. • Managing calendars, bookings, meetings, and reminders to keep your schedule structured and stress-free. • Providing prompt customer service via email, chat, and inbox support with professional, solution-oriented responses. • Managing follow-ups, inquiries, data entry, and tracking in Google Sheets or Excel for clear visibility. • Offering administrative support, process improvements, and workflow organisation with a Kaizen mindset for continuous enhancement. I look forward to collaborating to bring structure, efficiency, and outstanding customer care to your business! Best Regards, Tommily Kibet
$8 USD em 40 dias
3,8
3,8

★★★ TOP 1% IN FREE LANCER WORLD★★★ I’m excited to bring my experience as CMD as with 20+ years in international Business Operations Our Services * Lead Generation Experts * Sales Expert *Operational Strategic planner * Data Entry *Customer Support 24*7 *Excel / Word Operation *Chat Support *Calling Support *Business Plans / Marketing Strategy/ * Digital Marketing *Social Media Marketing * Internet Marketing *Any type of Data Projects Regards, CMD PVSYS GROUP (INDIA) IF YOU THINK THEN I CAN
$9 USD em 40 dias
3,2
3,2

Hi! I'm a Google Sheets & Apps Script expert with 8+ years of full-stack development experience. I specialize in administrative automation, data management, and process optimization using Google Workspace. Reliable, detail-oriented, and quick learner. Ready to support your scheduling and customer service operations with professional, consistent work. Available for flexible hours.
$4 USD em 40 dias
3,3
3,3

Hello Jethro! I’m excited about the opportunity to help with your project. Based on your requirements, I believe my expertise in Data Entry aligns perfectly with your needs. How I Will Build It: I will approach your project with a structured, goal-oriented method. Using my experience in Data Entry, Customer Support, Virtual Assistant, Customer Service, Time Management, Microsoft Office, Email Handling, Google Sheets, Administrative Support, I’ll deliver a solution that not only meets your expectations but is also scalable, efficient, and cleanly coded. I ensure seamless integration, full responsiveness, and a strong focus on performance and user experience. Why Choose Me: - 10 years of experience delivering high-quality web and software projects - Deep understanding of Data Entry and related technologies - Strong communication and collaboration skills - A proven track record — check out my freelancer portfolio. - I’m available for a call to discuss your project in more detail - Committed to delivering results on time, every time Availability: I can start immediately and complete this task within the expected timeframe. Looking forward to working with you, Jethro! Best regards, Ali Zahid Philippines
$5 USD em 40 dias
3,7
3,7

I am a dependable Virtual Assistant with hands-on experience in scheduling, customer service, and operations support in fast-paced, customer-facing environments. My background in hospitality leadership has trained me to manage shifting priorities, maintain service quality, and keep schedules aligned with demand. I can support your business by handling staff scheduling, calendar and booking management, inbox and customer inquiries, follow-ups, and accurate data tracking. I work in a structured, process-driven way, follow SOPs closely, and ensure nothing is missed. I am highly organized, quick to adapt to new tools, and comfortable working independently. My focus is on keeping daily operations smooth while delivering a professional and responsive customer experience.
$4 USD em 40 dias
2,3
2,3

With my solid background in customer service and my efficient interpersonal skills, I am best suited to provide stellar virtual assistance tailored for your specific needs. I have the proficiency to successfully handle staff scheduling, which includes anticipating peak demand periods, ensuring optimal staffing, and maintaining high-quality service even in fast-paced environments. As a former Shift Supervisor at Starbucks, where I handled similar responsibilities, organizational structure is second nature to me. Moreover, my experience with popular administrative tools such as Gmail, Google Sheets and Workspace, Microsoft Office Suite, Canva and more give me the adaptability to quickly learn new systems and workflows. With a Kaizen mindset, I continually strive for process improvement which will undoubtedly benefit your operations. In summary, I offer reliability, structure and an organized approach to managing your calendar and customer service in a way that will improve the efficiency of your daily operations. You can trust that with me handling your scheduling needs, you will receive timely delivery of tasks without any compromise on quality. Hire me today for an unparalleled virtual assistant experience.
$5 USD em 40 dias
0,0
0,0

Hello, I’m a reliable and detail-oriented Virtual Assistant with experience in customer service, scheduling, and administrative support. I’m a fast learner, follow SOPs carefully, and adapt quickly to new tools. I can help with calendar management, customer support (email/chat), follow-ups, and data entry using Google Sheets or Excel. I bring a strong customer service mindset from working with a global brand and remain calm and professional under pressure. I have reliable internet, flexible availability, and I’m ready to start immediately. Best regards, Samiya
$5 USD em 40 dias
0,0
0,0

"Hello. I am confident in delivering high quality work on time. I pay close attention to details and always ensure client satisfaction. I am dedicated reliable and ready to start immediately to complete your project efficiently and professionally."
$2 USD em 1 dia
0,0
0,0

I completely understand the value of efficient scheduling, especially in relation to customer service, after spending years navigating and coordinating fast-paced environments like Starbucks. My experience has given me the clairvoyance to anticipate peak hours and expertly staff accordingly to provide your customers with an elevated experience. This is a skill I will surely transfer to streamline the scheduling aspect of this project. My data entry skills are also top-notch, something that could come in handy as we track and analyze customer data for process improvements. The hawk-eye I bring to data entry from my transcription experience will ensure exceptional accuracy through every step of this project; a must to guarantee reliable results. Additionally, although I'm used to Google Sheets and Excel, I approach every new tool with a keen learning attitude hence adapting quickly shouldn't be an issue. As a freelancer, I have developed not just the technical skills but also the soft ones which have made me calm under pressure and solution-oriented. Let's connect and get your workload lighter!
$5 USD em 40 dias
0,0
0,0

Gen. Mariano Alvarez, Philippines
Método de pagamento verificado
Membro desde jan. 7, 2026
€250-750 EUR
$8-15 USD / hora
₹750-1250 INR / hora
$30-250 NZD
₹600-1500 INR
$25-50 USD / hora
$10 USD
$250-750 AUD
$8-15 USD / hora
$8-15 USD / hora
₹12500-37500 INR
$15-25 USD / hora
$15-25 USD / hora
$30-50 USD
$10-50 USD
₹750-1250 INR / hora
$8-15 USD / hora
₹750-1250 INR / hora
₹600-1500 INR
$30-250 CAD