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Data Entry

The Data Entry will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, filing & following up on claims, and other additional clerical duties as directed by the agent or associates.

Job Responsibilities

• Handle all incoming claim calls from customers.

• Immediately greet all customers, entering the office, in a friendly and helpful manner.

• Take premium payments from customers.

• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

• Return all phone messages promptly.

Job Requirements

• Must have ability to multi-task.

• Professional phone etiquette.

• Follow through and exceed current and prospective client expectations.

• Great Customer Service Skills.

• Works well with other employees and is a team player with a positive attitude.

• basic knowledge of bookkeeping / income and expense statements

• General knowledge of Microsoft Excel

• Must have extensive knowledge and experience with Quickbooks

Habilidades: Anúncios

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Acerca do Empregador:
( 0 comentários ) United States

ID do Projeto: #6818694

1 freelancer está oferecendo em média $333 para esse trabalho

jazzvaga

Hi, Thanks for checking my proposal. I have worked for several Phone Support assignments in the past.I have a US number that can take routed calls & I can even make unlimited outgoing [login to view URL] English speaker Mais

$333 USD in 30 dias
(1 Comentário)
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