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**Senior Full-Stack Developer Needed for Unique AI-Powered Car Service Dispatch Platform** We are building a unique next-generation car service technology platform that combines **IVR phone dispatching, SMS/text dispatching, automation, and AI-powered transportation management.** This is not a simple taxi booking system. We are creating a complete operating system for a car service company that manages customers, drivers, dispatching, pricing, payments, and business intelligence. The system will use **Telnyx telephony technology** for advanced IVR calling, SMS communication, and automated driver/customer interactions. **Core System Features:** **Advanced IVR & Text Dispatch System** * Automated phone dispatch through Telnyx * Driver trip offers through IVR and text messages * Drivers can accept or manage trips through phone/text communication * Customer communication automation * Future AI dispatcher capabilities **Smart Pricing Engine** The system will include a flexible pricing management system where administrators can create and control pricing rules: * Price by miles * Price by minutes * Price by zones * Different pricing based on time of day * Admin can create, edit, and manage service zones * Admin can assign different rates to each zone * Ability to combine zone pricing with distance and travel time calculations Example: Admin can mark a specific area as a pricing zone and decide the exact price rules for that zone without changing the whole system. **Dispatch & Driver Management** * Automatic driver assignment * Driver availability tracking * Trip acceptance tracking * Driver performance reports * Priority driver groups * Dispatch history and analytics **AI & Future Development** The platform roadmap includes: * AI dispatcher assistance * Smart trip assignment * Automated decision-making tools * Advanced customer support automation * Business analytics and optimization **Developer Requirements:** * Strong full-stack development experience * Experience with APIs, databases, and scalable systems * Experience with IVR, VoIP, SMS, and telephony platforms * Experience with Telnyx, Twilio, Plivo, or similar services preferred * Experience with AI integrations is a major advantage * Ability to understand and improve an existing complex system We are looking for a long-term technology partner who can help us build and expand this unique transportation platform. Please provide: * Previous similar projects * Experience with IVR/dispatch/AI systems * Hourly rate or project estimate * Availability for long-term cooperation
Project ID: 40569750
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189 freelancers are bidding on average $553 USD for this job

Hi — Elias here from Miami. I see you're looking to develop an AI and IVR-enabled transport dispatch system. This project aims to streamline car service operations, which is critical for enhancing user experience and operational efficiency. What usually matters most here is ensuring the system can handle high volumes of requests reliably. A common issue in platforms like this is managing complex integrations between AI components and telephony systems, which can lead to scalability challenges if not designed properly. My approach would involve building a modular architecture that separates concerns, allowing for easier maintenance and future expansion. I’d focus on robust API development for seamless communication between the AI and the dispatch system, ensuring that all components can scale effectively. I have experience with similar systems, including AI-driven applications and dispatch solutions that require real-time data handling and user management. A few questions to better understand the scope: Q1 – What specific user roles and permissions do you envision for the platform? Q2 – Are there particular integrations with existing systems or third-party services that we should consider? Q3 – What are your expectations regarding scaling the system in the next few years? Happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
$600 USD in 5 days
8.6
8.6

Hi, I will build your Telnyx-powered IVR and SMS dispatch system with the smart pricing engine (zone, mileage, time of day rules) and automated driver trip offers, all working together as one platform your admins fully control. On a recent telephony project, integrating IVR call flow with real-time SMS fallback increased driver acceptance rates significantly. I will wire your system the same way so trips never sit unassigned. Questions: 1) Do you have an existing codebase and database schema I will be extending, or is the core architecture still being decided? 2) For the Telnyx integration, have you already provisioned numbers and a Telnyx account, or does that setup need to happen first? Share your current system documentation or wireframes and I will outline the build phases by tomorrow. Best regards, Kamran
$287 USD in 10 days
8.6
8.6

With extensive experience in developing complex AI-driven platforms, I understand the unique requirements of your advanced car service dispatch system. Leveraging my expertise in IVR technology and automated systems, I have successfully delivered similar projects in the past. How do you envision integrating real-time driver tracking into the dispatch system for enhanced operational efficiency and customer satisfaction? Regards, Yogesh Kumar
$540 USD in 6 days
8.4
8.4

Hello, I can help with your "AI & IVR-Enabled Transport Dispatch System Developer" project. I build clean, maintainable PHP backends — core PHP and Laravel/Symfony, MySQL schema design, and well-structured REST APIs. For work involving php, mobile app development, android, asterisk pbx, full stack development, api development, ai chatbot development, ai development, I pay close attention to validation, security, and readable code, delivering in small, testable milestones. I provide clean commits and clear documentation. Can we discuss the specifics before I firm up the timeline? ⭐ 5.0/5 from a recent client: "it was great working with him, did whatever changes i asked him as per my need." Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$600 USD in 12 days
7.9
7.9

I can build this AI-powered car service dispatch platform with advanced IVR phone dispatching, SMS communication, and intelligent pricing management using Telnyx telephony technology. I have extensive full-stack development experience and AI integration expertise that aligns perfectly with your vision for a complete operating system managing customers, drivers, dispatching, pricing, payments, and business intelligence. For the IVR and text dispatch system, I'll integrate Telnyx SDK to create automated phone dispatch flows where drivers receive trip offers through IVR calls and can accept or decline using their phone keypad. The SMS component will use Telnyx messaging API for text-based trip notifications, driver responses, and customer communication automation. I'll build modular IVR call flows that handle driver availability checks, trip assignments, and acceptance tracking with fallback logic when drivers are unavailable. The smart pricing engine will be built with a flexible rule-based system allowing admins to define zones on a map interface, assign custom rates per zone, and combine zone pricing with distance and time calculations. Admins can create pricing rules based on miles, minutes, time of day, and specific geographic zones without touching code. Muhammad Saad
$250 USD in 9 days
8.1
8.1

⭐⭐⭐⭐⭐ Build a Unique AI-Powered Car Service Dispatch Platform ❇️ Hi My Friend, I hope you are doing well. I've reviewed your project details and see you're looking for a Senior Full-Stack Developer. Look no further; Zohaib is here to help you! My team has successfully completed over 50 similar projects for advanced dispatch systems. I will create a robust platform using IVR, SMS, and AI for efficient dispatching and management. ➡️ Why Me? I can easily build your AI-powered car service platform as I have 5 years of experience in full-stack development, specializing in APIs, databases, and telephony systems. My expertise extends to IVR and SMS communication, ensuring a seamless user experience. I also have a strong grip on AI integrations and scalable systems. ➡️ Let's have a quick chat to discuss your project in detail and show you samples of my previous work. Looking forward to connecting with you! ➡️ Skills & Experience: ✅ Full-Stack Development ✅ API Integration ✅ Database Management ✅ IVR Systems ✅ SMS Communication ✅ Telephony Platforms ✅ AI Integrations ✅ Automation Solutions ✅ User Interface Design ✅ Performance Optimization ✅ Project Management ✅ Business Intelligence Waiting for your response! Best Regards, Zohaib
$350 USD in 2 days
7.8
7.8

Hi there, I see you're building a complete transport OS, not just a booking app. The core is a state machine managing the trip lifecycle: a job is created via IVR/SMS, offered to drivers via Telnyx, accepted, priced dynamically by your zone/mileage/time engine, and tracked for BI. The system automates the entire dispatch-to-completion workflow for drivers and customers. Technical approach: A scalable microservice architecture. We'd use a Node.js or Spring Boot backend for core logic, a dedicated service for Telnyx webhook ingestion (IVR/SMS), React for the admin panel, and PostgreSQL for trip/user data with Redis for real-time driver state. Core modules: 1. Dispatch Engine for driver matching and trip state management. 2. Telephony Gateway to abstract all Telnyx interactions. 3. Dynamic Pricing Engine for your geo-zoned and parameter-based fare calculation. 4. Admin Dashboard for managing drivers, zones, and rates. Relevant systems: We built ServiceON, an on-demand car service platform with driver/customer apps, GPS, and dispatch logic. We also developed custom Android call management software using the FreeSWITCH telephony server, which involved handling complex call routing and database integration. We would build the core dispatch API and database schema first, followed by the Telnyx IVR/SMS integration. The admin panel for pricing rules comes next. The AI features can be layered on top once a solid operational data foundation exists. 1. For the pricing engine, how should the system handle trips that cross multiple custom-priced zones? Is there a priority system, or is the fare calculated segment-by-segment? 2. What are the initial rules for automated driver assignment? Is it purely proximity-based, round-robin within a priority group, or based on a performance score? 3. In the Telnyx IVR, can drivers just accept/reject, or do they need more complex options like querying trip details or setting their status via DTMF inputs? Regards, Rohit
$250 USD in 75 days
8.4
8.4

Hi there, We’ve developed similar IVR-enabled systems for dispatching drivers and managing customer interactions, using technologies like Twilio and Agora. We also built a complete taxi dispatch solution with driver and customer apps, web admin, and integrated payment systems. With 15 years of experience, I’ve worked extensively with PHP frameworks like Laravel and CodeIgniter, and I’m equally proficient in modern JavaScript frameworks such as React and Vue. I’ve led multiple startups as a senior developer and team leader, honing my skills in building scalable, secure, and high-performance web applications. At no extra cost, you’ll also get a dedicated product manager who can translate your business ideas into technical requirements, ensuring we’re always aligned with your vision. Let’s schedule a 10-minute introductory call to discuss your project in more detail and see if I’m the right fit for your needs. I’m eager to learn more about your exciting project. Best, Adil
$572.27 USD in 7 days
7.6
7.6

Hi I can help build and expand this AI-powered car service dispatch platform with IVR, SMS dispatching, smart pricing, driver management, payments, and analytics. I have strong full-stack experience with scalable backend systems, API integrations, databases, admin dashboards, real-time workflows, telephony automation, and AI-assisted business tools. The key technical challenge here is making dispatch decisions reliable across phone calls, text messages, driver availability, pricing rules, and trip status without creating missed trips or duplicate assignments. My solution would be to design a clean event-driven backend where Telnyx IVR/SMS events, driver responses, pricing calculations, and dispatch actions are tracked in one consistent workflow. For the pricing engine, I can build flexible admin controls for miles, minutes, zones, time-based rules, and combined calculations without needing code changes for every pricing update. I can also support driver priority groups, availability tracking, trip acceptance history, performance reporting, and future AI dispatcher assistance. I understand this is more than a taxi booking app, so I would focus on a scalable operating system structure that can grow over time. I’m comfortable working as a long-term technical partner and improving an existing complex system step by step. Thanks, Hercules
$500 USD in 7 days
7.5
7.5

Hello!, I am a US-based senior software engineer(frontend, backend, ecommerce, etc) and I read your AI & IVR-enabled transport dispatch project carefully. This is not just a basic dispatch app, it’s a smart car service platform where AI, IVR, and real-time coordination need to work together reliably. I’ve spent about 15 years building production systems with PHP, API development, Asterisk PBX, Android, and AI automation, so I understand the mix of telephony, dispatch logic, and mobile experience you need. I can help in clear phases: 1) confirm call flow, dispatch rules, and AI behavior 2) design backend/API and Asterisk integration 3) build the dispatcher/admin flow and Android client 4) test edge cases, logging, and handoff to production Relevant work includes a taxi dispatch and driver assignment platform, an AI receptionist for appointment booking, a PHP-based logistics scheduling dashboard, and an Android field-service app with live job updates. Could you please clarify the following questions to help me better understand the project? 1) Should the IVR handle only booking intake, or also driver status updates and cancellations? 2) Do you already have Asterisk set up, or should I design the call routing and PBX flow from scratch? 3) What’s the key priority for v1: faster dispatch, AI call handling, or full mobile support? If you want someone who pays attention to the details and builds it right the first time, I’m ready to dig in. Best, James Zappi
$650 USD in 4 days
6.9
6.9

Hello, I have strong full-stack experience building dispatch, telephony, SMS, API-driven workflows, and scalable database-backed platforms, including systems that connect operations, drivers, customers, pricing, and automation. For your Telnyx-based transport platform, I can help structure the IVR/text dispatch flow, smart pricing rules, driver assignment logic, admin controls, reporting, and AI-ready architecture so the system can grow beyond a basic booking tool. Please connect in chat and I’ll walk through relevant IVR, dispatch, and automation experience in the context of your platform. Best regards, Teo
$300 USD in 5 days
6.5
6.5

I am excited to help you build the AI and IVR Enabled Transport Dispatch System. My background in full stack development and telecommunications makes me an ideal fit for this project. I have extensive experience integrating Asterisk PBX for automated voice responses and developing robust PHP backends to manage real time logistics. I have successfully built AI chatbots that handle complex scheduling queries and mobile interfaces for drivers that sync instantly with dispatch servers. I am confident in my ability to merge these technologies into a seamless platform for your car service. I am ready to discuss how we can implement the AI routing and automated dispatch features to maximize your operational efficiency.
$250 USD in 7 days
6.7
6.7

Hi there, I reviewed your AI-powered car service dispatch platform requirements and can help build and expand a scalable transportation operating system with IVR, SMS dispatch, pricing, driver management, and future AI workflows. My approach * Build Telnyx-based IVR and SMS dispatch flows for trip offers, driver acceptance, customer updates, and automated communication. * Develop the smart pricing engine with mileage, time, zone pricing, time-of-day rules, admin-managed service zones, and combined pricing logic. * Create dispatch tools for driver availability, automatic assignment, priority groups, trip tracking, history, reporting, and performance analytics. * Structure the platform with scalable APIs, database design, clean admin controls, automation hooks, and room for AI dispatcher features. I have experience with full-stack platforms, telephony APIs, Twilio/Telnyx-style IVR/SMS workflows, dispatch systems, pricing engines, AI integrations, databases, and long-term product development. One question, is there already an existing codebase, or is this being built from scratch? Cheers, Alexander
$500 USD in 7 days
6.7
6.7

Hi There!!! ★★★★ (I can build an AI-powered transport dispatch platform with IVR, SMS automation, smart pricing, and scalable backend systems.) ★★★★ I carefully read your project and understand you need a complete transportation operating system, not just a booking app. The platform requires Telnyx IVR, driver dispatch automation, pricing rules, analytics, and future AI-powered decision support. ⚜ Full-stack platform development ⚜ IVR & SMS dispatch integration ⚜ Telnyx/Twilio API integration ⚜ Smart pricing engine ⚜ Driver management system ⚜ AI automation features ⚜ API & database architecture I've worked on complex web platforms involving APIs, automation, backend systems, and AI integrations. I focus on building scalable solutions that are reliable and easy to expand. I'll design a strong architecture, integrate telephony services, create flexible pricing logic, and prepare the system for future AI dispatcher capabilities. I would love to discuss your existing system, requirements, and long-term development plans. Warm Regards, Farhin B.
$256 USD in 10 days
6.8
6.8

As an accomplished full-stack developer with over a decade dedicated to creating customized solutions for clients, my skills align perfectly with the objectives of your project. I have extensive experience with IVR, VoIP, SMS, and telephony platforms - including working on Python implementations with Twilio and similar services like Telnyx. For example, I recently built an AI emergency caller application using Vapi technology from Twilio. This comprehensive understanding of your project's framework will enable me to create a polished, efficient system that meets all your needs. Finally, I'm excited about long-term collaborations- a sentiment reflected by the majority of my clients who continue working with me even after their initial projects are completed. This demonstrates not just my competence but also my commitment to ensure clients achieve the best results for their projects. Let me help you bring your vision to life and build a transportation platform that sets new industry standards. My hourly rate is $80/hourly or a project estimate would be $25000 for the entirety of your job. I'm ready and available immediately for our exciting journey together!
$250 USD in 1 day
6.4
6.4

Hi there, I understand you're building a next-generation AI-powered car service dispatch platform that combines real-time dispatching, IVR, SMS automation, intelligent pricing, driver management, and future AI capabilities into a single operating system. I am confident I can help evolve the platform into a scalable, maintainable solution that supports long-term growth while keeping the architecture flexible for future AI-driven enhancements. My approach will be to first review your existing system architecture, database, APIs, and dispatch workflows, then strengthen the core dispatch engine, integrate Telnyx for IVR and SMS automation, implement the configurable pricing engine with zones, distance, time, and scheduling rules, and optimize driver assignment, trip tracking, and reporting. I will design the platform using modular services and well-defined APIs, making it straightforward to introduce AI-powered dispatching, intelligent routing, customer support automation, analytics, and additional communication channels as the platform evolves. Could you share whether the existing platform is built as a Laravel/PHP application or another framework, and how far along the current implementation is? I’m ready to start immediately. Warm Regards, Aneesa.
$250 USD in 2 days
6.3
6.3

Hello! We can build and extend this transport dispatch platform for you. 1. What is already built and what should we take over first? 2. Which part is the priority now: dispatching, pricing, or AI automation? — About us We are dZENcode – a full-cycle IT company for digital product development: from design and programming to integrations and post-release support. We build projects from scratch and also work on existing solutions that need further development, improvements, or technical support. You can find detailed information about our services and rates on our official website: https://dzencode.com. Please review it – after that, we can discuss the details and agree on the next step. ⚠️ After clarifying all details, we will define the scope, the suitable cooperation format – task-based, outsourcing, or outstaffing – and the final cost. Projects are guaranteed to reach release with us: • 10+ years providing IT services; • 90+ in-house specialists; • 250+ public reviews since 2015; • We support products under SLA after launch; • We work under NDA and a company contract!
$500 USD in 7 days
6.5
6.5

Hello, I came across your AI & IVR-Enabled Transport Dispatch System Developer and I am very interested in working with you. I have reviewed your requirements and full understand the scope of expectations. I specialize in PHP, Full Stack Development, and have successfully delivered similar projects before. I am committed to delivering high-quality work with reliability, clarity and professionalism. I work transparently throughout the project progress, deadlines and expectation stay clear at every stage. I would be glad to disucss further details and am ready to start immediately. Looking forward to hearing from you.
$500 USD in 4 days
5.7
5.7

Dear Client, I read "AI & IVR-Enabled Transport Dispatch System Developer" carefully and understand you want a taxi booking platform with smooth rider and driver experiences. My hands-on experience with PHP, Mobile App Development, Android, Full Stack Development, API Development aligns directly with what you need. I've built ride-hailing apps with live GPS tracking, fare calculation, driver dispatch, in-app payments and admin dashboards — reliable under real-world traffic and load. A few quick questions to get us started: 1. Do you need rider and driver apps plus an admin panel, or a subset to start? 2. Which city/region will you launch in, and which payment gateways do you need? 3. How should fares work — per km/time, zones, surge pricing? Thanks & Regards, Deepak
$600 USD in 14 days
5.8
5.8

Hello, I hope this message finds you well. I have carefully reviewed your project requirements for the development of an AI & IVR-Enabled Transport Dispatch System. I am a seasoned Full-Stack Developer with extensive experience in PHP, Mobile App Development, Android, Asterisk PBX, API Development, AI Chatbot Development, and AI Development. My approach involves structured requirement confirmation, controlled planning, clean implementation, rigorous testing, and milestone-based transparency to ensure the project's success. I have a proven track record in delivering reliable execution and long-term results for clients in the United States market. You can find examples of my past work in my portfolio: ⭐⭐ https://www.freelancer.com/u/CodeAnchors ⭐⭐ Could you please share more details about your top priority or main business goal for this project? I am eager to discuss how we can finalize the scope smoothly and efficiently. Best regards, Muhammad Anas Khan
$250 USD in 4 days
5.8
5.8

Monroe, United States
Member since Feb 22, 2026
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