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I run a small clinic and I’m ready to replace the busy phone line with a reliable AI-powered voice assistant. Every incoming call must be answered—no exceptions—so the system needs real-time pickup, natural conversation, and smooth hand-offs when a human is required. Here is exactly what I need the assistant to handle during the call flow: • Schedule meetings and appointments directly into our existing calendar. • Collect any extra information we flag as necessary (symptoms, insurance details, preferred doctor, etc.). • Offer follow-up calls that confirm attendance, share basic after-care advice, or suggest next steps based on our predefined protocols. • Answer routine questions patients usually ask (opening hours, location, service prices) with accurate, clinic-specific responses. Core expectations – Voice-only channel for now; future text or email add-ons should stay possible but are not part of this milestone. – No call may go unanswered; if our front desk is busy the AI must automatically take over. – All data gathered goes straight into our HIPAA-compliant EHR or an export I can import without manual cleanup. – The schedule it sets must never double-book and must respect the rules I configure (buffer times, doctor availability, holiday blocks). – I want a simple dashboard where staff can review call transcripts, edit canned responses, and tweak follow-up logic without needing a developer. Tech notes I’m open to your preferred stack—Dialogflow, Twilio, Kaldi, custom deep-learning pipelines—so long as call quality is clear and latency is low enough that patients feel they’re talking to a real person. Deliverables 1. Deployable solution (cloud or on-prem) ready for live clinic traffic. 2. Admin dashboard with role-based access. 3. Documentation and a quick-start video for my reception team. 4. Two-week post-launch support to iron out edge-cases. If you have experience building voice agents for healthcare or other high-compliance environments, let me know how you’ll tackle the “never miss a call” requirement and keep the dialogue natural.
Project ID: 40477073
8 proposals
Active 6 days ago
Location: Bengaluru, India
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8 freelancers are bidding on average ₹33,750 INR for this job

Hi This is a fantastic project. Replacing a busy clinic line requires more than just a smart bot; it requires zero-latency responsiveness and total compliance. I can build a production-ready, conversational AI voice assistant that ensures your clinic never misses a single call. Here is how I will execute this to meet your core expectations: 1. The "Never Miss a Call" Architecture To guarantee 100% uptime and instant pickup, I will configure a Twilio Voice infrastructure paired with a robust fallback logic. Low Latency (<1s response time): I will utilize Vapi or LiveKit integrated with Groq/Deepgram and OpenAI GPT-4o-realtime. This stack ensures the AI listens, understands, and responds with natural human pacing—no awkward, robotic pauses. 2. Core Features & Clinic Workflow Smart Scheduling: Full integration with your existing calendar API (or EHR scheduler). The system checks doctor availability, applies your buffer rules, and prevents double-booking in real time. Intake & Compliance: The AI will conversationally prompt for symptoms, insurance, or preferred doctors. All captured data is formatted into JSON/CSV for clean EHR import, strictly adhering to HIPAA data privacy standards. Routine FAQs & After-Care: I’ll build a knowledge base covering your hours, pricing, and protocols so the AI answers routine questions flawlessly and triggers automated follow-ups.
₹12,500 INR in 5 days
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Hello, I can build a HIPAA-aware AI voice assistant for your clinic that handles real-time incoming calls, appointment scheduling, patient intake, automated follow-ups, and intelligent FAQ responses with low-latency natural conversations. The solution can be built using Twilio Voice + OpenAI/Claude/Dialogflow with a secure backend and admin dashboard, including calendar synchronization, no-double-booking scheduling logic, transcript management, escalation to human staff, and EHR-compatible exports while ensuring the “never miss a call” workflow through automatic AI fallback and queue handling.
₹25,000 INR in 7 days
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I propose developing an AI-powered Voice Assistant tailored for clinics to improve patient experience and reduce staff workload. The system will handle appointment booking, reminders, basic patient queries, and clinic information through natural voice interaction in multiple languages (including English and Hindi). Built using modern AI speech-to-text and text-to-speech models with a secure backend, the assistant can integrate with existing clinic management systems or calendars. It will help reduce waiting time, minimize front-desk calls, and ensure 24/7 patient support. The solution will be scalable, easy to deploy, and customizable according to clinic requirements.
₹20,000 INR in 12 days
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I can help build a production-ready AI voice assistant for your clinic that answers every incoming call, schedules appointments, collects patient information, and integrates with your existing workflows. I can help with: • Real-time AI call answering and routing • Appointment scheduling with calendar integration • Collection of symptoms, insurance, and doctor preferences • FAQ automation for clinic-specific questions • Follow-up reminders and confirmation calls • Human handoff when required • Call transcripts and reporting dashboard • HIPAA-conscious data handling I have experience with: • Twilio Voice AI and telephony systems • AI automation workflows • CRM/EHR integrations via APIs • n8n, Make, and workflow automation • Cloud deployment and monitoring For the “never miss a call” requirement, I would implement: • Instant AI pickup • Overflow/failover logic • Queue monitoring and escalation workflows • Context-preserving transfers to staff Deliverables: • Deployable voice assistant solution • Admin dashboard with role-based access • Documentation and training materials • Quick-start video walkthrough • Two weeks of post-launch support My focus is low-latency conversations, reliable scheduling, secure patient data handling, and a system your staff can manage without developer involvement.
₹25,000 INR in 7 days
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The hard part here is not just answering calls. It is making sure the AI never misses a call, books safely, captures structured patient context, and hands off to staff when clinical judgment is needed. I have 15 years building production AI and healthcare software as an individual TeamOfOne engineer. At Fold Health I built Transition of Care Voice AI agents using both realtime voice-to-voice and STT-LLM-TTS stacks, connected to scheduled and event-based clinical workflows. I would build this as a focused clinic voice pilot: Twilio call pickup and failover, low-latency STT/LLM/TTS, clinic FAQ/RAG, appointment rules with no double booking, transcript review, role-based dashboard, and an EHR/export adapter once you confirm the calendar and EHR system. The deterministic layer handles schedules, retries, audit trail, handoff rules, exports, and follow-up triggers. The LLM layer handles dialogue, intent, summaries, and natural patient conversation. That split is what keeps voice agents reliable in healthcare. My first question is the same one that matters most: which calendar/EHR are you using now? Ready to get started. Best, Kaustubh
₹37,500 INR in 21 days
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Healthcare voice AI is exactly my domain. Here's how I'd build it: Stack: Twilio Voice for zero-missed-calls routing — AI picks up instantly when front desk is busy GPT-4o + ElevenLabs for natural, low-latency conversation (sub-500ms) Direct EHR integration with double-booking prevention and your exact availability rules HIPAA-compliant storage — encrypted end-to-end, BAA signed with every vendor Deliverables: Live voice agent handling scheduling, FAQs, data collection, and follow-up calls Admin dashboard — transcripts, editable responses, follow-up logic, role-based access Documentation + quick-start video for reception staff 2-week post-launch support included Escalation: Warm transfer to a human triggered by "urgent," "emergency," or patient request — no call gets dropped. One question before we start: Which EHR do you use? Integration complexity varies and I want to give you an honest timeline once I know. Estimated timeline: 6–8 weeks to production. I've built voice agents for compliance-heavy environments and can demo one on a call. Available to start immediately.
₹25,000 INR in 7 days
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Hello, I already have an agent ready. Let's talk about the deal on how to proceed. The agent is capable of receiving the call and replying to basic clinic queries like opening hours, booking an appointment, etc
₹100,000 INR in 1 day
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Bengaluru, India
Member since May 29, 2026
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