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I need a streamlined workflow that takes every contact-form submission from my existing website, drops the data straight into Airtable, and immediately assigns the enquiry to the practitioner who covers that postcode. Once matched, the practitioner must receive the details by WhatsApp with two quick-reply buttons: Accept or Decline. Their tap should update the Airtable record in real time so I can see at a glance which requests are confirmed and which need reassignment. After a response, the system should: • send a short follow-up asking whether the appointment actually went ahead (or, if you think a live calendar link is cleaner, auto-create the appointment instead and skip the follow-up) • log the outcome in Airtable for reporting and invoicing At month-end I want an automated tally of all completed visits per practitioner and an emailed invoice or payment link so billing happens without manual spreadsheets. Please build, connect, and fully test the following: • Web-to-Airtable form capture integration • Postcode-based practitioner routing logic • WhatsApp notification and one-click Accept/Decline update • Optional calendar booking step (Google or Outlook, happy to take guidance) • Monthly automated billing from Airtable data Zapier, Make, custom scripts—use whatever stack you’re comfortable with, as long as it runs reliably and I can tweak basic settings later. Clear documentation and a quick hand-off call will wrap the project.
Project ID: 40692650
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202 freelancers are bidding on average £461 GBP for this job

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in API Integration, PHP, MySQL, HTML, Software Architecture As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen
£500 GBP in 30 days
9.5
9.5

Hi there, We understand you need a seamless workflow that integrates your website's contact form with Airtable, assigns enquiries to practitioners based on postcode, and updates records in real-time via WhatsApp notifications. Our team at Webbook Studio has experience with similar projects, such as custom PHP development and API integrations, including a learning platform website for children using PHP, WordPress, and custom design. We've also worked on e-commerce development and CRM systems, like the British online store specializing in baking and cake decorating supplies, which utilized Shopify and ERP integration. We'll deliver a fully tested and integrated system, including web-to-Airtable form capture, postcode-based routing logic, WhatsApp notifications, and monthly automated billing. One question: would you prefer to use Google Calendar or Outlook for the optional calendar booking step, or do you have another preference? Feel free to message us to discuss the details! — Webbook Studio
£380 GBP in 10 days
9.2
9.2

Hi — Elias here from Miami. I understand you're looking to streamline contact-form submissions into a seamless workflow with CRM integration. This is crucial for improving customer management and automating processes. The real technical challenge often lies in ensuring reliable data flow between your website and the CRM. What usually matters most is handling data validation and preventing duplication. The tricky part is managing the automation logic while ensuring the system can scale as your business grows. To tackle this, I would design a modular system that utilizes APIs for smooth integration with your website and CRM. I focus on maintainability and future-proofing, using structured code and automated testing to minimize risks. I've successfully implemented similar workflows and integrations using tools like Zapier and Airtable in previous projects, ensuring efficient and secure data handling. A few questions to better understand the scope: Q1 – Which CRM are you integrating with, and do you have existing data for migration? Q2 – Are there specific user roles or permissions we need to consider? Q3 – What are your expectations regarding data volume and future scaling? Happy to discuss the details and suggest the best technical approach. Looking forward to hearing from you.
£500 GBP in 3 days
8.8
8.8

Hi I am Balasubramanian, the person you are looking for. My 19+ years of experience leading a web development and app company has provided me with an in-depth understanding of API Integration, HTML, PHP, and Software Architecture which are key skills needed for your project. Also, don't take this wrongly but automated CRM tasks like the ones you need are my kind of thing! I have successfully delivered 483+ projects including similar web-to-Airtable integrations and monthly billing automation processes. My team which consists of 40+ skilled developers and designers is well-equipped to handle projects of any scale, just like yours. Given the complexity of your requirements, we can navigate through it smoothly using stacks such as Zapier, Make or custom scripts integrating them seamlessly into a cohesive workflow that will run reliably on its own allowing you to focus on other aspects of your business. Documentation and a hands-on training session will be provided ensuring a smooth hand-off. Choose IT Flex Solutions India as your partner and I can assure you of digital solutions with real business impact; websites that are custom-made but easy to manage and scalable eCommerce solutions to name a couple. Thanks, SBM
£500 GBP in 7 days
9.1
9.1

Hi, A smoother workflow here means no more missed enquiries, no postcode guesswork, and no monthly billing chaos. I’ve built automation flows that connect websites, Airtable, routing logic, and messaging APIs so every submission is captured, assigned, and tracked cleanly. I can set up the full journey: form capture into Airtable, postcode-based practitioner matching, WhatsApp Accept/Decline actions that update records in real time, and a reliable month-end tally with invoice or payment-link generation. I’ll also help you choose the cleanest booking step, either a live calendar handoff or an automated follow-up, based on how your team actually works. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Could you confirm which WhatsApp provider you want to use, and whether practitioner postcode coverage is already structured in Airtable? Do you want invoicing via Stripe, PayPal, or another billing tool? Should the booking step create events in Google Calendar or Outlook Calendar? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
£250 GBP in 10 days
8.3
8.3

Hi, I can build this end-to-end automation using Make, Zapier, or custom webhooks/scripts, connecting your existing contact form to Airtable, routing enquiries automatically by postcode, and sending practitioners WhatsApp messages with Accept/Decline actions that update Airtable instantly. I’ll also implement the appointment follow-up or Google/Outlook calendar flow, outcome tracking, monthly completed-visit reporting, and automated invoice/payment-link workflow. Everything will be tested thoroughly with clear documentation so you can manage basic settings yourself. Do you already use a WhatsApp Business API provider and have your practitioner postcode coverage stored in Airtable? Kindly send me a message to discuss more or directly award me. Thank you!
£430 GBP in 8 days
8.5
8.5

★★★ Airtable Integration Specialist ★★★ Hi, For automating the workflow of contact-form submissions, could you clarify whether you prefer a Google Calendar integration or an Outlook calendar integration for the appointment scheduling? Because the system needs to log outcomes for reporting and invoicing, I will ensure that the integration captures all necessary data points in Airtable, allowing for accurate monthly billing without manual intervention. I will implement a web-to-Airtable form capture integration, develop postcode-based practitioner routing logic, and set up WhatsApp notifications with quick-reply buttons for real-time updates. Additionally, I will include an optional calendar booking step based on your preference. I'll deliver a fully functional system that meets your requirements, along with clear documentation and a hand-off call to ensure you can manage it moving forward. To get started, I will need access to your existing website, Airtable account, and WhatsApp API details. Thanks!
£250 GBP in 5 days
8.4
8.4

Your workflow can be built as a reliable event-driven pipeline rather than a collection of fragile one-off Zaps. I’ll connect the existing contact form to Airtable, normalize the submitted postcode, and route each enquiry through a practitioner coverage table with clear fallback handling when no match exists. After assignment, the practitioner will receive the enquiry through the WhatsApp Business API with interactive Accept and Decline actions. A webhook will update the Airtable record immediately, including response time, status, reassignment notes, and an audit trail. I recommend keeping the short “did the appointment go ahead?” follow-up initially, since an acceptance does not always mean a completed visit; Google or Outlook calendar creation can be added if your booking process supports it better. For billing, I’ll create a monthly automation that filters completed visits, groups them by practitioner, records the tally in Airtable, and sends an email containing an invoice or payment link. I’ll include retries, duplicate-submission protection, test records for each routing/response outcome, setup documentation, and a concise hand-off walkthrough. I’ve delivered automation systems involving multi-step data processing, API integrations, paced messaging, and error handling, including an AI outreach workflow from business discovery through personalized email delivery. Muhammad Saad
£650 GBP in 4 days
7.9
7.9

Hi! This is something we can definitely handle — the workflow is well thought out and the brief makes it straightforward to scope. The one thing I need to understand before putting a firm proposal together is the postcode-to-practitioner matching: is this a fixed table (postcode ranges mapped to a specific person), or does it involve availability, specialisation, or any other condition? The answer changes how we build the routing logic considerably. On how we'd build it: for something you need to tweak yourself without touching code, we'd use n8n — an automation tool that fits this kind of multi-step flow well and keeps every trigger, branch and action visible in one place. The form submission kicks off the chain, the match runs against your Airtable data, and the WhatsApp message goes out via the Business API with the Accept/Decline buttons wired directly back to the record. For the calendar step, Google Calendar is the cleaner option unless your practitioners are on Outlook — happy to advise once I know that. Monthly billing would run as a scheduled job that tallies completed visits per practitioner and sends the invoice automatically, no spreadsheet involved. Airtable, any WhatsApp API costs, and calendar access run on your accounts and are disclosed before we start. Full documentation and handoff are included. Looking forward to sorting out the routing question and closing the scope from there. Gustavo & the DoTheCode team
£650 GBP in 20 days
7.9
7.9

Yes — I can handle this end to end. You're building Automated Booking & CRM Integration, where the real delivery risk is usually in the workflow details, not just the feature list. Relevant fit: PHP, Software Architecture, MySQL with milestone-driven delivery. Key scope I would cover: PHP implementation risks and acceptance criteria; Software Architecture integration points and edge cases. If helpful, I can outline the first milestone around the riskiest part of the build before we start. Quick question: What part of this build has caused the most delivery risk so far: architecture, integrations, or product clarity? Also, if we align on the core scope first, would you prefer the first milestone to focus on a stable MVP foundation or on feature breadth? Best, Dr. Syafiq
£500 GBP in 21 days
7.7
7.7

Hi — Puru here from ErgoSphere. You're essentially building an automated workflow to route contact-form submissions through Airtable, assign practitioners by postcode, and manage notifications and billing. This system should integrate with WhatsApp for real-time responses and handle end-to-end booking processes. What usually matters most here is reliability in data capture and real-time updates between Airtable and WhatsApp, alongside seamless automation for notifications and billing. For this project, I'd recommend using n8n for workflow automation due to its flexibility and ease of integration with Airtable and WhatsApp. It can handle webhook triggers for contact-form submissions and use custom nodes for postcode logic. For the calendar integration, Google Calendar via API would offer robust features and easy access management. Sensitive data should be secured using environment variables and OAuth2 where applicable. I've worked on AI-first product development, n8n workflows, and scalable application architectures, which align well with your needs. A few questions to better understand the scope: Q1 – Are there existing Airtable automations we should consider? Q2 – Do you have a preferred WhatsApp API provider? Q3 – How critical is the optional calendar booking step versus manual confirmation? A working prototype could reasonably be targeted within 3–4 weeks, followed by a polished release in roughly 6 weeks depending on integration complexity and testing feedback. Looking forward to hearing from you.
£750 GBP in 7 days
7.9
7.9

⭐⭐⭐⭐⭐ Streamline Contact Form Submissions to Airtable with Automation ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and see you are looking for an efficient workflow to manage contact form submissions. Look no further; Zohaib is here to help you! My team has successfully completed over 50 similar projects for automation and data management. I will create a seamless system that captures form data, assigns it to practitioners, and manages follow-ups, all within your budget. ➡️ Why Me? I can easily build and connect your workflow as I have 5 years of experience in automation and data integration. My expertise includes Airtable, Zapier, WhatsApp API, and custom scripts. I also have a strong grip on other relevant technologies, ensuring a reliable and efficient solution for your needs. ➡️ Let's have a quick chat to discuss your project in detail. I can show you examples of my previous work and how I can deliver exactly what you need. Looking forward to discussing this with you! ➡️ Skills & Experience: ✅ Airtable Integration ✅ Zapier Automation ✅ WhatsApp API ✅ Data Routing Logic ✅ Custom Scripting ✅ Web Form Management ✅ Task Automation ✅ Real-time Updates ✅ Reporting and Invoicing ✅ Calendar Integration ✅ Project Documentation ✅ Client Communication Waiting for your response! Best Regards, Zohaib
£350 GBP in 2 days
8.0
8.0

Hi, For your automated booking and CRM integration, I’ll connect form data to Airtable, helping route enquiries for practitioner follow-up. With 7+ years of web development experience, I can help you automate your billing and practitioner notification workflow based on your stated requirements. I’m detail-focused and committed to delivering quality work. Open to a quick chat to discuss your requirements? Regards, Ajhar
£500 GBP in 7 days
7.6
7.6

Having completed over 200 successful projects and earning a ??? 3% ???? among all freelancers on Freelancer.com, I am the perfect professional to handle your Automated Booking & CRM Integration project. With my solid expertise in building ???-??-???????? form capture integrations, CRM systems, and using Zapier and custom scripts for automations, I am confident of developing a streamlined workflow that will revolutionize your operations. My extensive knowledge in ?irtable, HTML, PHP, and MySQL proves vital in creating the system you envision. I can employ custom plugins to effortlessly drop every contact-form submission from your website into Airtable and promptly assign them to the respective practitioner based on postcodes. In addition, I will seamlessly integrate WhatsApp notifications with quick-reply buttons to update Airtable records in real-time, facilitating easy management of requests. I assure you of a reliable system running smoothly on any stack you’re comfortable with. My job is not only to meet the expectations but to exceed them through quality work which remains modern, maintainable, and easy to upgrade in the future. Beyond just building what you need Delinking
£500 GBP in 7 days
7.5
7.5

Hi, This project requires a reliable, real-time integration pipeline connecting web form submissions to Airtable and WhatsApp, with dynamic routing and status tracking. The main technical challenge is ensuring seamless, low-latency updates between multiple systems while maintaining data consistency. I usually structure such workflows by separating ingestion, routing logic, notification delivery, and status synchronization layers to isolate concerns and improve maintainability. My experience with custom feature development and CRM integrations has equipped me to handle complex routing and automated workflows with robust API orchestration. I recommend designing a webhook-based system to capture WhatsApp responses and update Airtable instantly, ensuring the UI reflects current statuses for reassignment and billing. Systems like this benefit from clear documentation and modular design to facilitate future tweaks, which I always prioritize. I can outline the integration architecture, map the data flows, and review the notification and billing automation components. Thanks, Hercules
£500 GBP in 7 days
7.6
7.6

Hello!! " Automated Booking & CRM Integration "I have similar kind of expertise and work experience. I have carefully reviewed your requirements and understand that you need a reliable automated workflow connecting your website, Airtable, postcode-based practitioner routing and WhatsApp. I have 11+ years of automation and full-stack development experience and can build the complete flow from form submission → Airtable → practitioner matching → WhatsApp Accept/Decline → real-time status updates. I WILL PROVIDE 2 YEARS OF FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE. WE WILL WORK WITH AGILE METHODOLOGY AND WILL ASSIST YOU FROM ZERO TO PUBLISHING ON STORES. successfully implement this project from start-to-finish. Let's come together and create a platform that not only propels your business but also stands out prominently within the marketplace. Awaiting for your positive response. Thanks Christina >>>>>>> We'll share our portfolio in Chat. Let's talk further speak over the freelancer call or chat. <<<<<<
£450 GBP in 10 days
7.6
7.6

Hello!, I am a Florida-based senior software engineer and this is exactly the kind of workflow I build when a business needs leads to stop slipping through the cracks. From your description, the main issue is clear: contact-form submissions are coming in, but they are not being captured, routed, and acted on fast enough. I can turn that into a reliable automation that: 1. captures every submission 2. cleans and validates the data 3. pushes it into Airtable/CRM with the right tags 4. triggers booking or follow-up actions 5. keeps a log so nothing gets lost I’d handle it in phases: - review your current form and fields - design the Airtable/CRM structure - build the automation in Zapier/API/PHP - test duplicates, failures, and edge cases - deliver a stable workflow with simple documentation I’ve built similar lead-routing and booking automation systems where reliability really mattered. That’s where I focus on the details others usually miss. A few questions so I can make this fit your workflow properly: 1. Which CRM are we connecting to, and should Airtable be the main database or just a staging layer? 2. Do you want an instant booking link, or should submissions first create a lead for follow-up? 3. Do you already have the booking tool and field mapping defined, or should I help structure that too? A few relevant examples include: - lead routing + Airtable automation for a local services site - booking workflow sync for a coaching platform - form-to-CRM pipeline for a
£620 GBP in 3 days
7.2
7.2

Postcode routing and WhatsApp replies need one reliable status flow, especially after a practitioner declines. I’d capture each submission in Airtable, normalize the postcode, match editable coverage rules, and queue reassignment when needed. Accept/Decline buttons would call a signed webhook, with idempotent updates so retries cannot change a request twice. After acceptance, I’d send a calendar link unless the form already collects an appointment time. Completed visits would feed the monthly tally and trigger the invoice or payment-link email. The first working form-to-assignment-to-WhatsApp path can be ready in 3 days as the first milestone. I’ll test declines, overlapping postcodes, missing matches, and webhook retries, then provide documentation and a hand-off call. Which WhatsApp provider do you already use, if any?
£500 GBP in 7 days
7.1
7.1

Hi, I went through your project details and understand what you're looking to achieve. I'd be interested in working with you on this. Based on the requirements you've shared, I can handle the project from start to completion while keeping the work aligned with your expectations, timeline, and desired outcome. My approach is straightforward: first, I'll make sure the requirements and expected deliverables are clear. Then I'll complete the work in structured stages, share progress along the way, incorporate your feedback, and deliver the final work after everything has been reviewed. Before we begin, I have a couple of questions about your requirements that will help me understand the scope more accurately. Feel free to message me so we can discuss the details and determine the best way to move forward. Best regards, Anum
£250 GBP in 1 day
6.7
6.7

Hi, I can build this as a reliable automation workflow connecting your website forms, Airtable, postcode-based practitioner routing, and WhatsApp responses into one manageable system. Using Make, Zapier, or custom scripts where appropriate, I’ll ensure Accept/Decline actions update records instantly, automate appointment/outcome tracking, generate monthly practitioner totals, and trigger billing emails or payment links with clear documentation for future adjustments. A few questions: How is practitioner postcode coverage currently stored, and can one postcode be covered by multiple practitioners? Which WhatsApp provider or API do you currently use, if any, for sending interactive Accept/Decline messages? Do practitioner invoices follow a fixed per-visit rate, or do rates vary by practitioner or appointment type? Best regards, Muhammad Usman
£450 GBP in 4 days
6.6
6.6

Birmingham, United Kingdom
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