Amazon SES account -- 2

Hello, We dont why but when we try to open a SES amazon AWS account we are refused. It seem possible where we are the ip was already used for an account or stuff like that. We buy a Amazon SES account IN PRODUCTION mode. That mean: 1- the AWS account was created, 2- you askesd an SES production access (send increase upto 50k in all there region ) So the account is ready to use! If you want to create today the account it will take you 10 minutes on the first moment and after 10 other minutes when you have the possibilities to ask the production access. But the process could take between 3 and 24 hours.