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I run an online store and I’m ready to hand off two intertwined areas of my workflow: the day-to-day email touch-points with customers and the behind-the-scenes data that informs every message we send. On the email side, you’ll log into our shared inbox to craft quick, personable replies to customer questions, schedule broadcast and drip campaigns inside Mailchimp, and make sure every order generates an accurate confirmation and tracking notice without fail. Tone consistency and prompt turnaround are essential because customer satisfaction hinges on these messages. Equally important is what happens after “send.” I’ll rely on you to pull campaign metrics, sales figures, and customer-behavior data, then translate those numbers into clear reports I can act on. You’ll also maintain the product- and customer-level database so that segments stay clean and the right people receive the right email at the right time. Deliverables • Daily customer email responses handled within agreed-upon SLA • Mailchimp campaigns built, tested, and scheduled (including order confirmation & tracking automations) • Weekly performance report highlighting key KPIs, trends, and actionable insights • Database updates to keep segments, tags, and merge fields accurate If you’re comfortable switching between friendly customer conversations and analytical deep dives, let’s discuss how soon you can start.
ID do Projeto: 39970182
8 propostas
Projeto remoto
Ativo há 2 meses
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8 freelancers estão ofertando em média ₹281 INR/hora for esse trabalho

Running an online store is more than just sending emails, it’s about creating moments that delight your customers and using the data behind those moments to make every interaction smarter. I specialize in bridging that gap: handling day-to-day customer touchpoints with speed and warmth, while ensuring every campaign, automation, and report actually drives meaningful action. What you will get: Every email will be answered promptly and personally, maintaining your brand’s tone and ensuring customers feel confident and cared for. Broadcasts, drips, and order confirmations will be built, tested, and scheduled in Mailchimp, fully optimized to reach the right audience at the right time. I’ll maintain clean segments, tags, and merge fields while delivering actionable weekly reports turning numbers into strategies that improve open rates, click-throughs, and repeat purchases. Which area would you like me to tackle first? Is it customer emails or campaign and data management?”
₹250 INR em 40 dias
1,8
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Hello! I specialize in managing end-to-end email operations for online stores—combining responsive customer communication with precise data management. I can handle your daily inbox with prompt, brand-consistent replies, manage Mailchimp automations (order confirmations, tracking updates, and drip campaigns), and keep your customer segments perfectly organized. On the analytics side, I’ll deliver clear weekly reports covering open rates, conversions, and actionable insights to boost engagement and sales. My approach blends friendly customer care with data-driven precision so every email builds loyalty and drives revenue. I’m ready to start quickly and maintain seamless communication and reporting from day one.
₹350 INR em 40 dias
0,0
0,0

Hello, I’ve handled this exact type of workflow for several eCommerce brands — managing both customer communication and data-driven email operations with precision and care. I can help you by: • Managing daily customer emails promptly and maintaining your friendly brand tone. • Setting up, testing, and scheduling Mailchimp broadcast, drip, and automation campaigns (including order confirmations and tracking). • Pulling campaign and sales performance reports, turning raw data into clear, actionable insights. • Keeping your customer and product databases clean, ensuring segmentation and personalization stay accurate. With over 15 years of experience in Quality Assurance and analytics and an MBA background, I bring both attention to detail and business insight. I can deliver this work professionally, efficiently, and reliably from day one. Best regards, Beishoy Nassief
₹500 INR em 70 dias
0,0
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As an expert in Shopify, data analysis, and email marketing, I have the perfect skill set to seamlessly handle your e-commerce email and data management needs. I've spent years helping clients like you grow their online businesses by providing high-quality customer service, managing databases, and creating effective email campaigns. With me on your team, you can trust that your customer touch-points are in safe hands. My proficiency in Mailchimp will ensure that your broadcast and drip campaigns are built, tested, and scheduled accurately and on time. In addition, I'll diligently maintain your product- and customer-level database, ensuring clean segments and accurate tag management so that the right messages reach the right people at the right time. Moreover, my comprehensive data analysis skills will provide you with actionable insights derived from your campaign metrics, sales figures, and customer behavior data. These insights will enable smart decision-making for optimizing customer satisfaction and business growth. Let's not delay the impact this partnership can make - I'm ready to get started immediately on driving exceptional value for your business!
₹250 INR em 6 dias
0,0
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Hello! I can help you manage both the customer-facing and behind-the-scenes sides of your email workflow with consistency, clarity, and a strong focus on accuracy. I’m experienced in daily communication, organized data handling, and building repeatable systems — which means I can take over your inbox, Mailchimp campaigns, and reporting with confidence. ✅ What I’ll Handle For You Customer Email Management • Friendly, quick responses directly from your shared inbox • Tone consistency that matches your brand • On-time replies within your SLA • Clear communication that improves customer satisfaction Reporting & Analytics • Weekly reports with KPIs, trends, and insights • Pulling metrics from campaigns and sales data • Highlighting actionable recommendations based on results Data & Database Maintenance • Keeping customer segments accurate and up to date • Cleaning tags, merge fields, and product data • Ensuring the right message reaches the right customer ✅ Why I’m a Strong Fit • 4+ years of daily communication and data-based workflows • Quick writer with excellent English and customer empathy • Extremely detail-oriented and reliability-focused • Comfortable switching between personable replies and analytical tasks • Flexible schedule with commitment to consistent delivery I’m ready to get started and can handle daily responsibilities with full accountability. Would you like a short trial so you can evaluate my workflow? Looking forward to working with you!
₹250 INR em 40 dias
0,0
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At Apple, I managed high-volume customer interactions with speed, clarity, and brand-aligned tone. I’ll ensure every message is prompt, polite, and accurate. I’m committed to consistency, confidentiality, and clear communication. You’ll get a dependable partner who understands both the technical and human side of e-commerce. Let’s streamline your email and data workflows so you can focus on growing your store.
₹300 INR em 40 dias
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I believe I’m the best candidate for this position because, even as a student, I’ve developed strong organizational and communication skills that fit perfectly with this role. I’m very detail-oriented, quick to learn, and disciplined when it comes to managing time qualities that help me balance my studies and work effectively. I’m also tech-savvy and familiar with tools like Gmail, Google Workspace, and other online platforms, which allows me to handle tasks efficiently. Most importantly, I’m eager to learn, reliable, and committed to delivering quality work that supports your team’s goals.
₹100 INR em 40 dias
0,0
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Dehradun, India
Membro desde nov. 11, 2025
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