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I need a straightforward Android chat application focused on customer support. The top priority is real-time messaging so agents can respond instantly to user queries. Scope • Build a clean Android client that lets customers start and continue support conversations without delays. • Implement a reliable real-time messaging layer (Firebase, [login to view URL], or another proven solution—you may suggest the best fit). • Provide a simple agent console within the same app or via a lightweight web panel so my team can reply. Essential requirements • Message delivery and read status indicators. • Secure user authentication. • Basic push notifications for new messages. • Well-structured, maintainable code with comments. Nice-to-have (not required in the first release but note any experience) • File attachments or automated responses for future upgrades. Deliverables 1. APK for testing plus source code. 2. README with build instructions and setup steps. 3. Brief hand-off session or documentation so I can deploy and manage the backend. If you have built similar customer support chat tools, show a sample or short demo link.
Project ID: 40550578
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Active 3 days ago
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160 freelancers are bidding on average $450 USD for this job

Hi I have experience working on chatting apps and integrating encryption in it. I have worked on such apps before. I need to discuss few features of the app and then i can start. Lets chat
$250 USD in 7 days
8.9
8.9

Interesting project, I will build your Android support chat app with real-time messaging using Firebase (Realtime Database plus Cloud Messaging), a delivery and read status system, secure authentication, and push notifications for new messages. For the agent side, I will set up a lightweight web panel so your team can reply without needing the Android app installed. On a similar support chat build, structuring the Firebase listeners correctly eliminated message delays even under heavy concurrent conversations. I will apply that same architecture here. Questions: 1) Do you have a Firebase project already, or should I set one up from scratch? 2) For the agent console, how many team members will need simultaneous access? I will send daily progress updates so nothing catches you off guard. Send me a message and we can go over the details. Best regards, Kamran
$275 USD in 10 days
8.6
8.6

Hi, I will build your customer support real time chat app using firebase. I am developing and deploying applications since 2019. Please message for more details. Thanks
$250 USD in 7 days
7.2
7.2

Hello, I am interested in developing the Android Customer Support Chat App as described. My expertise lies in Mobile App Development, Android, Java, PHP, and Web Development. I plan to create a clean Android client with real-time messaging using a reliable solution like Firebase. The app will include a simple agent console for quick responses. - MY WORK STATS: ✨ https://www.freelancer.com/u/XanvraTECH I suggest a follow-up discussion to delve deeper into your requirements and ensure a successful project completion. Best regards, Warda Haider
$250 USD in 4 days
7.0
7.0

Hello there, I hope you are doing well. I understand that you are looking to build a CUSTOMER SUPPORT CHAT MOBILE APPLICATION, and I would be happy to help. I have extensive experience in designing and developing applications and have successfully delivered many projects. What I offer: -Development using the latest technologies -Daily project updates and clear communication -On-time delivery within the agreed timeline -Complete source code provided after project completion -One year of support for the developed work -10+ years of experience in web and app development -Fully responsive, fast-loading, and SEO-friendly design -A powerful super admin panel to manage the entire system Please feel free to initiate a chat so we can discuss your requirements in detail. Thank you and regards, Dheeraj K.
$250 USD in 5 days
7.2
7.2

Your real-time messaging layer will become a bottleneck if you don't architect for connection recovery from the start. Most chat apps fail when users switch between WiFi and mobile data mid-conversation, causing message loss and duplicate notifications. Quick question - are you expecting concurrent agent sessions where multiple support reps handle different customers simultaneously? Also, what's your target response time SLA for push notifications when agents are offline? Here's the architectural approach: - ANDROID: Native Kotlin client with MVVM architecture, Room database for offline message persistence, and WorkManager for guaranteed notification delivery even when the app is killed. - REAL-TIME MESSAGING: Firebase Realtime Database with presence detection and automatic reconnection logic. I'll implement exponential backoff to prevent server hammering during network flickers. - AGENT CONSOLE: Lightweight React web panel with JWT authentication, typing indicators, and conversation routing. Agents see unread count and customer context before replying. - PUSH NOTIFICATIONS: FCM integration with priority channels so critical messages bypass Android's battery optimization. I'll add message bundling to prevent notification spam. - SECURITY: AES-256 encryption for message payloads at rest, SSL pinning to prevent man-in-the-middle attacks, and token refresh logic to avoid session hijacking. I've built three production chat systems for SaaS companies handling 10K+ daily conversations. One scaled from 500 to 15K concurrent users without infrastructure changes. Let's schedule a 15-minute call to align on your agent workflow and deployment environment before I start the build.
$450 USD in 10 days
6.7
6.7

I specialize in developing custom Android applications optimized for customer support efficiency. With our expertise, we can create a seamless chat app that ensures real-time interactions between users and agents, meeting your immediate need for instant query responses. Your emphasis on real-time messaging aligns perfectly with our capabilities. We excel at integrating reliable messaging layers like Firebase to guarantee prompt communication. Our team understands the importance of features like message indicators, secure authentication, and push notifications for a comprehensive user experience. We bring a track record of delivering high-quality, maintainable code with a focus on user security and ease of management. By choosing us, you'll benefit from our commitment to transparency, responsiveness, and long-term value creation in every project we undertake.
$400 USD in 7 days
6.8
6.8

Hello, I understand that you need a straightforward Android chat application focused on customer support, prioritizing real-time messaging for instant responses to user queries. I will develop a clean Android client enabling seamless support conversations, incorporating a reliable real-time messaging layer and a simple agent console for efficient replies. My expertise in PHP, Mobile App Development, Android, and Web Development ensures a robust solution. Effective communication will be maintained throughout the project. Please find my portfolio here: https://www.freelancer.com/u/Curveballsol Best regards, Curveball Solutions
$250 USD in 2 days
6.3
6.3

Hi I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. I am having expertise in Native on Android Java, kotlin and IOS Swift, and For Hybrid Cross platform on Flutter Dart & React- Native, and for web and backend on react js and node js, Python Django and php CodeIgniter mvc and Laravel. Please consider me and initiate a chat for further detailed discussion. Regards, Anju
$400 USD in 7 days
6.6
6.6

Hi, I reviewed **Android Customer Support Chat App** and I'm confident I can deliver exactly what you're looking for. With hands-on experience in **PHP, Java, Mobile App Development, Android, Web Development, Android App Development**, I build professional, scalable, and user-focused solutions that are designed for performance and growth. I believe in clear communication, quality work, and on-time delivery. I'd love to discuss your project and share ideas that can add even more value. View some of my previous work: Looking forward to hearing from you.
$600 USD in 14 days
5.8
5.8

Hello, I came across your Android Customer Support Chat App and I am very interested in working with you. I have reviewed your requirements and full understand the scope of expectations. I specialize in PHP, Web Development, and have successfully delivered similar projects before. I am committed to delivering high-quality work with reliability, clarity and professionalism. I work transparently throughout the project progress, deadlines and expectation stay clear at every stage. I would be glad to disucss further details and am ready to start immediately. Looking forward to hearing from you. Regards. Anum
$250 USD in 4 days
5.7
5.7

Hi, I'd be happy to build your Android customer support chat application with a strong focus on fast, reliable real-time messaging. I recommend Firebase for the first release, as it provides secure authentication, real-time synchronization, push notifications, and excellent scalability while keeping maintenance simple. The application will include secure user authentication, one-to-one customer support conversations, message delivery and read status indicators, push notifications for new messages, and a clean, intuitive interface. I can also build a lightweight web-based agent panel or an agent mode within the app, depending on what best fits your workflow. The code will be modular, well-documented, and easy to maintain, making it simple to extend with future features such as file sharing, canned responses, or chatbot integration. Thanks, Pavan
$250 USD in 15 days
6.0
6.0

✋ Hi there. I can build this Android customer support chat app with real-time messaging and a lightweight agent panel. ✔️ I have rich experience building real-time chat applications and recently delivered a similar support tool with Firebase Realtime Database and push notifications. I will develop this by building the Android client with Kotlin and Jetpack Compose, implementing the messaging layer with Firebase for reliable real-time sync, adding secure authentication and push notifications, and building a simple web-based agent console for support staff to manage conversations. Please click the 'Chat' button to start our valuable conversation. Looking forward to collaborating with you! Best regards, Mykhaylo
$500 USD in 7 days
5.5
5.5

Hi, I'd be happy to build a reliable Android customer support chat application with a strong focus on real-time communication, security, and a smooth user experience. I'll recommend the most suitable real-time technology based on scalability and reliability, ensuring fast message delivery with read receipts, secure authentication, and push notifications. The solution will include a clean Android app for customers and a simple agent interface for managing conversations efficiently. I'll structure the code using best practices with clear documentation, making future enhancements such as file sharing, automated replies, or chatbot integration easy to implement. You'll receive the complete source code, testing APK, setup documentation, and deployment guidance so you can manage the application confidently after handover. My priority is building a maintainable, production-ready solution that performs consistently under real-world usage. Examples of similar chat, messaging, and customer support applications are available on request. I look forward to discussing your requirements and building a dependable support chat platform.
$350 USD in 12 days
5.6
5.6

Hello, I'm Karthik with 15+ years of experience in Android, Firebase, and real-time messaging solutions. I can build a fast, secure customer support chat app tailored to your requirements. ✔ Android app with real-time chat (Firebase recommended) ✔ Agent panel (Android or web-based) ✔ Secure authentication ✔ Message delivery & read receipts ✔ Push notifications ✔ Clean, scalable, well-commented code ✔ APK, source code & setup documentation The solution will be designed for future enhancements like file sharing, chatbots, and automated replies without major redevelopment. I'm ready to start immediately and deliver a reliable, production-ready chat application. Best Regards, Karthik
$750 USD in 7 days
5.1
5.1

Hello, I’m interested in your project and confident I can build a reliable Android customer support chat application with real-time messaging, secure authentication, and push notifications. I have experience in Android app development and Firebase-based solutions. I will ensure: * Real-time messaging with read status * Secure user authentication * Push notifications * Clean, well-documented code * On-time delivery and clear communication I’d love to discuss your requirements and get started right away. Warm Regards, Monica Bhatia
$300 USD in 3 days
5.0
5.0

If you're looking for quality, clear communication, and a developer who genuinely cares about your project's success, you're in the right place. I can build a fast, secure Android customer support chat app with real-time messaging, user authentication, read receipts, push notifications, and a clean agent panel. I recommend **Firebase** for reliable real-time communication and scalability, while keeping the code modular and easy to maintain for future features like file sharing and auto-replies. Before we get started, I'd like to know whether you already have the backend and UI design ready, and if you prefer the agent console as a web panel or within the Android app itself. This will help finalize the architecture and timeline. I'm ready to start immediately and deliver a production-ready chat solution with complete source code and documentation.
$250 USD in 5 days
4.7
4.7

As an experienced full stack developer and mobile app specialist, I believe I am the ideal candidate for your Android customer support chat app. My proficiency in modern technologies like Firebase, PHP, and AWS will be invaluable in ensuring a clean, reliable real-time messaging layer to facilitate instantaneous responses from your support team. Moreover, my deep understanding of user authentication and incorporating secure push notifications aligns perfectly with your essential requirements. What separates me from others is my focus on delivering scalable and future-ready projects. I pride myself on crafting well-structured and maintainable code with comments that enhances the operational efficiency even after deployment is completed. Additionally, while not necessary for the initial release, my experience in enabling file attachments or automated responses could add value in future upgrades.
$250 USD in 7 days
5.2
5.2

Hi there! I understand you need a simple and reliable script that fetches marketing data from an API and exports it to CSV without any manual work. The code should be clean, easy to maintain, and ready for quick testing. I have experience with Python, JavaScript, Node.js, REST APIs, data processing, and CSV automation. I have built API integrations, reporting scripts, and data export tools for different business workflows. I write well-commented code with clear documentation. My approach is to create a lightweight script that securely connects to the API, formats the response, and generates an Excel-friendly CSV. I will include a README, sample output, and recommendations for scheduling or caching if they improve performance without adding complexity. check our work [https://www.freelancer.com/u/ayesha86664](https://www.freelancer.com/u/ayesha86664) Which ad platform API will the script connect to, and which fields do you want included in the CSV export? Let me know if you’re interested & we can discuss it. Best Regards Ayesha
$350 USD in 3 days
4.4
4.4

Hi There, I’m excited about your need for a straightforward Android chat application focused on customer support. With my extensive experience in real-time messaging solutions, I can create a clean Android client that allows instant interactions between agents and users. I am Abdul Haseeb Siddiqui, and I bring over 6 years of experience in developing mobile applications, particularly in Android and web development. My expertise includes PHP, Java, and Mobile App Development, which are crucial for building a sophisticated and reliable messaging system for your project. I have successfully built similar customer support chat tools, and you can review my portfolio for relevant projects: - [Portfolio Link](https://www.freelancer.com/u/haseebsidd07) I look forward to discussing your project further and helping you create an efficient chat platform. Thank you, Regard, Abdul Haseeb Siddiqui
$250 USD in 7 days
4.5
4.5

Medan, Indonesia
Member since Jun 30, 2026
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