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I need a complete IVR built and configured to streamline our customer-support line. The system must greet callers, then automatically route each call to one of five departments through a simple, voice-prompt menu. In addition to this core routing, I also want the IVR to trigger bulk messages (SMS or WhatsApp blasts) and hook directly into Meta Business Suite so our phone flows, social inbox, and chat automations all stay in sync. You are free to choose the underlying platform—Asterisk, FreePBX, Twilio, or a comparable cloud service—so long as it supports reliable call routing, bulk-messaging APIs, and Meta’s official integrations. If a ready-made template speeds things up, that is fine; the voice prompts, language, and menu logic must still be customised to our brand. Deliverables • Fully functional IVR map with five departmental routes • Bulk-messaging feature wired to the same IVR trigger points • Verified integration with Meta Business Suite (inbox visibility and reporting) • End-to-end testing report and short setup guide so my team can make future changes The project is considered complete once I can dial the company number, navigate through every option without error, watch the corresponding message blasts fire off, and see the interaction logged inside Meta Business Suite.
ID do Projeto: 40287679
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Ativo há 28 dias
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8 freelancers estão ofertando em média ₹7.644 INR for esse trabalho

As a highly experienced Network, Cybersecurity, VoIP, and System Engineer, I bring over a decade of knowledge and accomplishments to the table. I have undertaken various projects in telephony services, including the implementation of Asterisk, FreePBX, Twilio systems which aligns perfectly with your IVR setup requirements. My proficiency in Networks administration and telephony skills is highly regarded given my work with various vendors such as Cisco and Asterisk amongst others. Furthermore, my skillsets extend beyond the basic requirements for this project. To ensure a seamless transition for your team post-installation, I’ll provide an end-to-end testing report and a simplified setup guide for them to make future changes smoothly without compromising any system functionality. My commitment to 24-hour availability and quick response will ensure that your project runs on schedule as well as the timely resolution of any issues that crop up. Rest assured that at the end of our project cycle, you will have a meticulously designed IVR solution that meets your exact needs and functions efficiently-zero compromise.
₹12.000 INR em 5 dias
4,8
4,8

Hello Sir, I have 7+ years of hands-on experience with Twilio, including SMS automation, voice calls, IVR, SIP, Whats-App API, and CRM integrations. I can handle setup, troubleshooting, compliance guidance, and production-ready deployments. I have reviewed your project details and can deliver a reliable and scalable solution with proper documentation. Ready to start and discuss your requirements. Best regards, SoftNexus Technologies
₹10.000 INR em 3 dias
1,0
1,0

Hello, I’m Rishu Singh, a Full-Stack Developer with 6+ years of experience building fast, modern websites and mobile apps. I help businesses improve their websites by making them faster, more attractive, and user-friendly. Skills: HTML, CSS, JavaScript, React, Vue, PHP (Laravel), Node.js, Python, MySQL, MongoDB. Why work with me? • Clean and scalable code • Fast communication • On-time delivery • Long-term support If you’d like, I can review your website and share a few quick suggestions to improve performance and design.
₹8.000 INR em 7 dias
0,0
0,0

Hi, I can set up a complete IVR system for your customer support line with a 5-department routing menu, custom voice prompts, and reliable call handling. I can build it using platforms like Asterisk/FreePBX or Twilio depending on what fits your infrastructure best. I will also integrate bulk messaging (SMS or WhatsApp) triggered from the IVR flow and connect it with Meta Business tools so interactions can be tracked alongside your communication channels. The system will be fully tested and I will provide a simple setup guide so your team can manage or update it later. I can start immediately and deliver a working setup within your budget and timeline.
₹8.999 INR em 7 dias
0,0
0,0

Hi, I see you need a fully customized IVR system that not only routes calls to five departments but also triggers bulk SMS or WhatsApp messages and integrates seamlessly with Meta Business Suite. Your focus on synchronized phone flows and social inbox automation is clear, and I’m ready to make that happen. You want a solution built on a platform like Asterisk, FreePBX, or Twilio, with a branded voice prompt menu and a bulk-messaging feature tied to the IVR triggers. Additionally, your requirement to have the entire system tested and documented for your team’s future use shows you value both functionality and ease of maintenance. I recently developed a Twilio-based IVR for a client that routed calls across multiple departments and triggered automated WhatsApp notifications linked to their CRM. I integrated their messaging flows with Meta Business Suite, enabling real-time inbox updates and interaction tracking. This experience directly aligns with your need for reliable call routing, bulk messaging, and Meta integration. I can deliver the fully tested IVR system along with setup documentation within 10 days. Let’s discuss your specific voice prompts and messaging triggers so I can tailor the solution precisely to your brand and workflow.
₹1.650 INR em 7 dias
0,0
0,0

How are you hoping to see your IVR streamline customer interactions and sync with Meta
₹1.500 INR em 7 dias
0,0
0,0

My name is Dipika Rao, and I am an Executive Assistant with over three years of professional experience in administrative support and customer operations. I previously worked with 021 Assistants, where I supported senior executives by managing calendars, coordinating meetings, handling confidential communications, and ensuring smooth day-to-day operations. In this role, I also had the opportunity to support multiple US-based clients, including professionals associated with organizations connected to the Washington White House and various philanthropic initiatives. This experience strengthened my professionalism, attention to detail, and ability to work in high-trust environments. I am highly organized, proactive, and committed to providing reliable executive support. I enjoy helping leaders stay organized and focused so they can achieve their goals effectively.
₹12.000 INR em 5 dias
0,0
0,0

Ludhiana, India
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