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I have an ITC broadcast auto dialer license ready to activate and need it up and running right away as a predictive dialer that talks seamlessly to my Salesforce CRM. What I expect you to handle • Install and configure the predictive dialer on my chosen hosting (cloud or on-prem, we can decide together). • Connect the dialer to Salesforce so leads, contacts, call logs, and dispositions sync in real time. • Create at least one sample campaign, import a test list, set dialing ratios, and verify call flow. • Set up user roles, recorded messages, call recording, time-zone rules, and basic reporting. • Walk me through the dashboard so I can launch additional campaigns myself. Acceptance criteria • I can see calls originating from the dialer appear instantly on each matching Salesforce record. • Predictive pacing works without agents sitting idle for more than a few seconds. • All test calls record correctly and reports show accurate connect / abandon rates. If you have prior experience deploying predictive dialers—especially with Salesforce—please let me know. I’m ready to start immediately and will be responsive so we can wrap this up fast.
ID do Projeto: 40148385
46 propostas
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Ativo há 16 dias
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46 freelancers estão ofertando em média $24 USD/hora for esse trabalho

Hello, Coming from a team with extensive experience in cloud computing, software architecture, and telecommunications engineering, we possess all the required skills to flawlessly set up your predictive dialer and integrate it with Salesforce. On top of that, our proficiency in Linux and Docker ensures a streamlined hosting process suitable for both cloud and on-premise setups. Our familiarity with Salesforce makes us uniquely integratable; we understand the system's structure extensively making it easy for us to connect leads, contacts, call logs, and dispositions so they sync in real-time - just as you expect them to. In addition to that, our deep understanding of telephony engineering gives us the edge in creating sample campaigns, importing lists, dialing ratios set-up and ensuring accurate call flow - a crucial aspect of your project. Moreover, our commitment to your satisfaction is unmatched; we aim to ensure you are self-sufficient after the project is complete by providing comprehensive training on not only the dashboard but also launching additional campaigns by yourself. Acknowledging that starting immediately is key for you, we can fully assure you punctuality without compromising quality; get in touch now so that we can start right away! Thanks!
$50 USD em 1493 dias
8,2
8,2

Hello, I understand the urgency of getting your ITC broadcast auto dialer activated and fully operational. My extensive experience in setting up similar systems ensures that I can efficiently manage the integration process for you. I will ensure that your dialer is configured correctly, allowing for seamless communication and optimal performance right from the start. I’ll also provide comprehensive documentation to guide you through the setup and usage, ensuring that you can maximize the benefits of your dialer. My goal is to deliver a robust solution that meets your immediate needs while setting a solid foundation for future enhancements. Let’s get this up and running as soon as possible. Regards, Nurul Hasan
$200 USD em 7 dias
7,6
7,6

Hello, I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy working on projects like this, and I believe we can create something both functional and visually engaging. Please feel free to check out my profile to learn more about my past work and client feedback. I’d love to connect and discuss the project details further your goals, expectations, and any specific features or ideas you have in mind. The more I understand your vision, the better I can bring it to life. I am ready to get started right away and will put my full energy and focus into delivering quality results on time. My goal is not just to complete the project, but to exceed your expectations and build a long-term working relationship. Looking forward to hearing from you soon! With regards! Nikhil
$12 USD em 40 dias
6,8
6,8

Hi, I have experience deploying predictive dialers and CTI, and recently led a CTI & Salesforce Service Cloud Voice integration where real-time call logs, recordings, and dispositions synced seamlessly into Salesforce, improving agent productivity and reporting quality. For this project, the approach would cover dialer installation on your preferred cloud/on‑prem host, Salesforce integration for leads/contacts/call logs, one sample campaign with test list and pacing configuration, user roles, recordings, time-zone rules, and a brief handover so you can launch further campaigns independently. A rough estimate for this scope would be about 10–12 days of focused work, with a ballpark cost of 400–700 USD depending on final hosting choice, dialer features, and any additional reporting or automation you might want. Before finalizing, could you confirm which Salesforce edition you use and whether there are any existing telephony/CTI packages installed that we should align with or replace ? Regards Sahanaj
$25 USD em 40 dias
5,7
5,7

Hello, I have experience integrating predictive dialers with Salesforce CRM and can help you activate your ITC broadcast auto dialer license efficiently. I will ensure seamless real-time syncing of leads, contacts, call logs, and dispositions, and handle all the configurations including campaign setup, dialing ratios, user roles, call recording, and reporting. I'll also guide you through the dashboard to help you manage campaigns independently. Please let me know your preferred hosting option (cloud or on-prem) so we can get started quickly. Thanks, Teo
$25 USD em 26 dias
5,5
5,5

Hello, I can get your ITC predictive dialer deployed and fully integrated with Salesforce so activity logs, dispositions, recordings, and outcomes show up on the correct Lead/Contact records in real time. I’ve implemented dialer→CRM integrations before (CTI/API-based), including campaign setup, pacing/dialing ratios, call recording, role-based access, time-zone rules, and reporting with connect/abandon metrics. My approach is to stand up the dialer on your chosen hosting, confirm carrier/SIP and compliance settings, then wire Salesforce via the most stable integration method available (native connector if supported, otherwise API middleware) with reliable ID matching and error/retry handling so sync doesn’t silently fail. After that, I’ll configure a sample campaign, import a test list, validate call flow end-to-end with recordings, and finally walk you through the dashboard so you can spin up new campaigns yourself. If you can share which ITC dialer edition you’re activating and your Salesforce setup (Sales/Service Cloud, any existing CTI), I can start immediately and aim to have a working test campaign and live Salesforce logging within 2–4 days, depending on your hosting/SIP readiness. Best regards, Juan
$12 USD em 40 dias
5,1
5,1

Hi there, I’m Ahmed from Eastvale, California — a Senior Full-Stack Engineer with over 15 years of experience building high-quality web and mobile applications. After reviewing your job posting, I’m confident that my background and skill set make me an excellent fit for your project — Predictive Dialer Setup Salesforce Integration . I’ve successfully completed similar projects in the past, so you can expect reliable communication, clean and scalable code, and results delivered on time. I’m ready to get started right away and would love the opportunity to bring your vision to life. Looking forward to working with you. Best regards, Ahmed Hassan
$40 USD em 40 dias
4,8
4,8

✋ Hi there. I can set up your ITC predictive dialer and connect it with Salesforce so calls, logs, and dispositions sync live and agents stay productive. ✔️ I have solid experience deploying predictive and auto dialers and integrating them with Salesforce for real time lead sync and call tracking. In a previous project, I configured a broadcast dialer, linked it to Salesforce records, tuned dialing ratios, and validated call pacing, recordings, and reporting before launch. ✔️ For your setup, I will install and configure the dialer on your chosen hosting, connect it to Salesforce APIs, and map leads, contacts, call logs, and outcomes. I will create a sample campaign, import a test list, set pacing rules, and verify call flow from dial to record update. User roles, recordings, time zones, and basic reports will be set up and tested. ✔️ I will also walk you through the dashboard so you can run campaigns on your own and adjust settings with confidence. I will stay available during testing to confirm all acceptance points are met. Let’s chat to confirm access and get started right away. Best regards, Mykhaylo
$12 USD em 40 dias
5,0
5,0

Hi I'm a 7x Salesforce Certified Senior Developer with strong hands-on experience across Sales Cloud, Service Cloud, and Experience Cloud. I specialize in Admin configuration, Apex, triggers, and Lightning components, and have a proven track record of building scalable, high-performance solutions tailored to business needs. Whether it's customizing workflows, developing dynamic Lightning Web Components, or integrating third-party systems via REST/SOAP APIs, I bring deep technical expertise and a business-first mindset to every project. ? What I offer: * Custom Apex development and trigger optimization * Lightning component design (Aura & LWC) * Experience Cloud portal setup and branding * Declarative and programmatic automation * Integration with external systems * Clean, maintainable code and timely delivery Let’s connect and discuss. Best regards, Arpit K.
$10 USD em 40 dias
4,3
4,3

Hello, I hope you are doing well. I have extensive hands-on experience deploying predictive dialers and integrating them with Salesforce. I can help you decide on cloud or on-prem hosting and configure secure, real-time syncing so leads, contacts, call logs, and dispositions update automatically. I've delivered end-to-end setups: installing and configuring the dialer, linking to Salesforce via API, creating sample campaigns, importing test lists, setting dialing ratios, user roles, call recording, time-zone rules, and basic reporting. I'll walk you through the dashboard and prepare a scalable workflow so you can launch additional campaigns yourself. I can handle this end-to-end based on my expertise, ensuring reliable dialing, accurate reporting, and smooth onboarding. Please feel free to contact me so we can discuss more details. I am looking forward to the chance of working together. Best regards, Billy Bryan
$20 USD em 25 dias
4,0
4,0

Hi I read your predictive dialer setup project with Salesforce integration. I will install configure ITC Broadcast auto dialer license as predictive dialer connected to your Salesforce CRM. First I will set up on cloud hosting and connect using ICTBroadcast Salesforce module for real time sync of leads contacts call logs and dispositions. I will create sample campaign import test list set dialing ratios time zones and call recording rules. Leads will show calls instant in Salesforce records. Predictive pacing will keep agents busy under few seconds idle. Dashboard will show connect abandon rates. I will train you on full use for more campaigns. Done similar Salesforce dialer setups before. The work will be done by me with live testing. Thanks & Regards Abhishek
$12 USD em 40 dias
5,1
5,1

Hello, I'll install and configure your ITC broadcast predictive dialer on the hosting we choose (cloud or on‑prem), connect it to Salesforce for real‑time sync of leads, contacts, call logs and dispositions, and create a sample campaign with an imported test list. I'll set dialing ratios, verify predictive pacing to keep agents from sitting idle, configure user roles, recorded messages, call recording, time‑zone rules and basic reporting, then walk you through the dashboard so you can launch additional campaigns yourself. Approach to start: confirm hosting preference, provide Salesforce admin/API access, SIP/trunk details and a test CSV. I'll map fields, enable webhooks/API sync, tune pacing, run test calls and deliver a short walkthrough session and documentation. I aim to deliver a working proof‑of‑concept and walkthrough within the timeline below. Do you prefer cloud hosting or on‑prem, and can you provide Salesforce admin/API access, SIP/trunk credentials and a test CSV so I can begin immediately? Best regards,
$30 USD em 26 dias
3,3
3,3

As an experienced full stack developer with a focus on API integration, I’m confident I can deliver what you’re looking for. With a track record of successfully completing complex projects and a deep understanding of both predictive dialers and Salesforce, I am ready to hit the ground running to get your system up and running optimally. In my 7+ years in the field, I've honed my skills in the MEAN/MERN/PHP Stack, Amazon Web Services, Python, Machine Learning, and more, providing me with the versatility required for your project. My experience in AWS perfectly aligns with your need for dialer hosting options as we can choose the best approach for you together. Additionally, my knack for immaculate data management and quality assurance will ensure that leads, contacts, call logs—everything you need synced in real-time—does so accurately. A thorough understanding of predictive pacing will ensure that agents never sit idle for too long. I understand you'd like to wrap this up quickly and I assure you that responsiveness is one of my strong suits. Trust me with the job and I guarantee fast results without compromising on quality or precision!! Thank you!!!
$12 USD em 40 dias
2,7
2,7

Sure, I have worked on some of the tools that provide predictive dialers, that is, Dialpad, Justcall, and Aircall. Can you share which tool license you have purchased? And the number of agents and concurrent dialing expectations? I have 9 years of experience in Salesforce telephony integrations and have deployed predictive and power Dialers integrated with Salesforce using Open CTI, REST APIs, and webhooks. I can start immediately and move fast since you already have the license ready. Once I have the above details, I’ll activate, test, and get you live quickly. Best, Ishu B.
$12 USD em 40 dias
2,0
2,0

I’m a strong fit for this project because I have 7+ years of Salesforce development and CTI / dialer integration experience, including hands-on deployment of predictive and auto dialers integrated with Salesforce. I’ve handled end-to-end dialer setups—from installing and configuring the dialer on cloud or on-prem infrastructure to connecting it with Salesforce so leads, contacts, call logs, recordings, and dispositions sync in real time. I understand predictive dialing logic deeply, including pacing ratios, agent availability, time-zone rules, abandon limits, and compliance considerations, ensuring agents stay productive without excessive idle time. I’m comfortable setting up campaigns, call flows, IVR/recorded messages, user roles, call recording, and reporting, and I always validate the solution against real-world call scenarios before handoff. I also focus on usability, providing a clear walkthrough and documentation so you can confidently launch and manage future campaigns on your own. I’ve delivered similar Salesforce-connected dialer projects that met strict performance and reporting requirements, so I’m confident I can get your ITC broadcast predictive dialer live quickly, stable, and production-ready.
$12 USD em 40 dias
0,3
0,3

✅Hi there, hope you are doing well! I have successfully set up predictive dialers that integrate with Salesforce in the past, enabling real-time synchronization between call data and CRM records. The most crucial aspect of this project is ensuring that the dialer's setup and Salesforce integration function seamlessly to minimize idle agent time and maximize productivity. For your project, I will install and configure the predictive dialer, create a sample campaign, and ensure everything syncs perfectly with Salesforce, allowing you to focus on launching campaigns quickly. I'd like to work on this project sincerely from my confidence. Let's connect and discuss more.
$25 USD em 21 dias
0,0
0,0

Hi , I prefer not to use auto bidding because I believe every project deserves a thoughtful and personalized approach. I would really appreciate the opportunity to discuss your project, "Predictive Dialer Setup Salesforce Integration", in more detail. Based on what you have shared, I am confident my background aligns well with what you are looking to achieve. My name is Karim Rattani, a U.S. based technology and creative consultant specializing in web design, web development, mobile app design, and UI UX solutions. I help businesses turn ideas into polished digital products by focusing on clean design, strong usability, and scalable development that delivers real results. When you work with me, you can expect clear communication, custom tailored design and development solutions, and revisions until you are fully satisfied. All final assets are delivered in professional formats, with original work and full ownership rights included. You can view my portfolio here: https://www.freelancer.com/u/karimrattani Thank you for considering my proposal. I would be happy to connect and discuss your project requirements, timeline, and goals in detail. Best regards, Karim Rattani
$10 USD em 14 dias
0,0
0,0

Hello, As a seasoned Senior Full Stack Developer with over 15 years of experience, I have successfully executed numerous projects involving API integrations and software architecture. Based on your project requirements, I can confidently reassure you that you will get a seamless predictive dialer integration with Salesforce to meet your needs. I am not only conversant with the Salesforce platform but also highly knowledgeable in setting up and configuring predictive dialers on diverse hosting platforms. Here's what you can expect from my work: A comprehensive installation and configuration of the predictive dialer on your chosen hosting, be it cloud or on-premises. Also, a faultless connection between the dialer and Salesforce to ensure that leads, contacts, call logs, and dispositions synchronize in real time. My experience extends to creating multiple campaigns, importing contact lists, adjusting dialing ratios, testing call flows and implementing pertinent user roles among other things. I don't rest until every aspect of the project is carefully handled; even providing thorough walkthroughs so you are familiar enough with the dashboard to launch future campaigns on your own. With me, you can rest assured that necessary rules including recording timezone rules and basic reporting will be put in place so your campaign's performance can be effectively managed. If I had met more specific information on which particular predictive Thanks!
$50 USD em 16 dias
0,0
0,0

Hi, Getting your predictive dialer up and running with Salesforce integration is crucial for your operations. I’ll handle the installation and configuration on your selected hosting option, ensuring that the dialer communicates flawlessly with Salesforce. I'll set up campaigns, import your test list, adjust dialing ratios, and confirm call flow accuracy. User roles, recorded messages, call recording, time-zone rules, and reporting will also be organized, and I’ll take you through the dashboard so you can manage future campaigns effortlessly. NOTE : Bid is placed on the lowest bid price and deadline,it can vary after a detailed discussion or a meeting. Thanks
$20 USD em 17 dias
0,0
0,0

Hey there, Which ITC dialer product is this (exact name/version), and does it expose a native Salesforce connector or do we integrate via API + webhooks? What telephony setup are you using: SIP trunk, DID provider, and how many agents and concurrent calls do you need on day 1? I can get your predictive dialer live fast: deploy on the right host, harden it, connect telephony, then wire Salesforce so leads, contacts, tasks, call logs, and dispositions sync in near real time. The key parts are mapping IDs correctly, handling retries, and making sure call recordings and dispositions attach to the right record every time. For pacing, we’ll tune dialing ratio using real numbers: agent count, average talk time, connect rate, and abandon limits. I’ll also set up roles, time zone rules, call recording storage, canned messages, and basic reports so you can launch campaigns confidently. If you share your license and access details, we can start immediately and run a full end to end test campaign in the first session. Hope to discuss more on chat. Best, Kost
$15 USD em 40 dias
0,0
0,0

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