I need 600 words of content . I need a blue print of digital marketing service.
On completion, consider (a) the tangible cues or indicators of quality from the customers perspective, considering the line of visibility; (b) whether all steps in the process are necessary; (c) the extent to which standardization is possible and advisable throughout the process; (d) the location of potential fail points and how they could be designed out of the process and what service recovery procedures could be introduced; and (e) the potential measures of process performance."
You can find information to back up your choices in journal articles, newspaper articles, trade journals, and books. I need more than 3 references which should be in APA format including In text citations
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