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Busco una persona para soporte de un servicio de trading forex. Necesito alguien que: * Hable español y inglés * Responda emails de clientes * Ayude con dudas básicas de la plataforma * Envíe emails simples con novedades o promociones * Soporte sobre depósitos, retiros y cuentas Debe tener conocimientos básicos de forex (crypto es un plus). El trabajo es principalmente responder mensajes, ayudar a usuarios y mantener el inbox organizado.
ID do Projeto: 40324739
14 propostas
Projeto remoto
Ativo há 19 dias
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14 freelancers estão ofertando em média $534 USD for esse trabalho

Hi There! Puedo ayudarte con el soporte de tu servicio de trading forex, manejando atención al cliente en español e inglés de forma clara, profesional y rápida. Tengo experiencia respondiendo emails, organizando inbox, asistiendo con dudas de usuarios y brindando soporte en temas como cuentas, depósitos y retiros. Además, he trabajado en proyectos similares como: Digital Wallet Setup and Flow Assurance -- 2 https://www.freelancer.com/projects/network-administration/Digital-Wallet-Setup-Flow-Assurance-39521778?frm=RomanSattar&sb=t� También cuento con conocimientos en forex y crypto, lo que me permite entender mejor las consultas de los usuarios y ofrecer respuestas precisas y útiles. Puedo encargarme de mantener el inbox organizado, responder de forma eficiente y enviar comunicaciones simples como novedades o promociones con consistencia. Best Regards, Roman S.
$500 USD em 7 dias
4,4
4,4

Hola, I am fluent in Spanish and English and have experience in customer support, article writing, email marketing, customer service, and email handling. I believe my skills align perfectly with the requirements of the "Forex Email Support Specialist Needed" project. I am confident in my ability to efficiently respond to client emails, provide platform assistance, and handle basic account inquiries. I am also knowledgeable in forex and eager to support users with deposits, withdrawals, and account-related issues. I am open to discussing the budget based on the project scope and assure you of my commitment to delivering quality work within your requirements. Please go through my profile, which showcases 15 years of experience, to see the quality of work I can provide. I am ready to start working on this project and demonstrate my dedication. Looking forward to the opportunity to collaborate.
$525 USD em 10 dias
5,3
5,3

⭐⭐⭐⭐⭐ Here at CnELIndia, we're much more than a web and app development enterprise. We've built a solid reputation for ourselves through exceptional customer support. My team and I are perfectly positioned to handle your Forex support needs as not only do we possess the tech skills to understand and solve your customers' queries, but we are also fluent in both English and Spanish. Our experience in maintaining organized inboxes equips us with the tools to effectively manage your client communications, ensuring all inquiries are promptly addressed. Additionally, our operations background gives us the necessary knowledge to handle account-related matters such as deposits, withdrawals, and general account inquiries. On top of all that, our domain expertise extends to cryptocurrency as well, which should be an asset given its relevance in the forex space. Our commitment is to not just meet, but exceed your expectations. The reviews of our 743 satisfied clients tell the story of a team that delivers consistent, high-quality results effortlessly. Let us prove as invaluable to you too.
$500 USD em 7 dias
4,1
4,1

Hola, puedo ayudarte con el soporte de tu servicio de trading forex. Hablo español e inglés y tengo experiencia respondiendo clientes, organizando inbox y ayudando con dudas básicas de plataformas de trading, depósitos y retiros. También tengo conocimientos de forex (y algo de crypto). Estoy disponible para trabajar a largo plazo y mantener una comunicación rápida y clara con tus usuarios.
$499 USD em 7 dias
3,8
3,8

Hi, I specialize in bilingual customer support for financial services, with hands‑on experience assisting users in both forex trading and crypto platforms. I’ve managed inboxes, responded to client emails, and provided clear guidance on deposits, withdrawals, and account management while keeping communication professional and easy to understand. My background includes sending promotional updates, organizing client communications, and helping users with basic platform questions. I’m fluent in Spanish and English, which allows me to support a diverse client base and ensure no message goes unanswered. Because this role requires reliability, responsiveness, and familiarity with trading workflows, I’m confident I can deliver dependable support. In a previous role, I improved client satisfaction by streamlining email responses and introducing simple FAQ templates, which reduced response times and kept the inbox organized. I can begin immediately and provide examples of past customer support work in trading and financial services to demonstrate my track record. Best regards, Jessica
$500 USD em 30 dias
3,5
3,5

I would be a great fit for your Forex Email Support Specialist role because I possess the crucial skills you're looking for. My multilingual abilities in English and Spanish combined with my extensive experience in customer service, particularly in email handling, is ideal for this position. Furthermore, my knowledge of Forex and crypto trading significantly adds to my value. Having written numerous articles on these topics, I have a deep understanding of the platforms and can efficiently address basic user inquiries. My familiarity with handling account-related concerns like deposits and withdrawals will ensure smooth transactions for your clients. On top of these skills, what truly sets me apart is my steadfast commitment to delivering high-quality results while maintaining excellent client relations. I understand the importance of maintaining an organized inbox and providing quick, knowledgeable responses. In collaborating with me, you can expect nothing short of my absolute best—I'm ready to help your clients navigate the Forex market successfully and boost your business in the process.
$250 USD em 30 dias
3,2
3,2

As a seasoned Freelancer, I have successfully completed numerous projects which involved efficient email handling along with great customer support. Having a bilingual proficiency in both Spanish and English, I am perfectly-suited for this project as it requires communication with diverse clients. My forte of being detail-oriented will assist me in responding promptly and accurately to clients' inquiries; this will include addressing basic queries about the platform and managing account-related issues such as deposits, withdrawals, and account setup. Furthermore, my broad understanding of the financial domain including Forex trading would provide added value to this project. I have a working understanding of the crypto market as well - which is an additional advantage that I bring to the table. This knowledge along with my years of experience providing technical support will not only help me to effectively problem solve but also enable me to proactively address clients concerns. Lastly, my ability to work with various platforms like Zoho CRM, Google Docs as well as my proficiency in Excel makes me a proficient inbox manager ensuring that your client's needs are addressed promptly and organized efficiently. I look forward to leveraging my skills to provide your clientele with the top-notch support they deserve. Let's get started today!
$500 USD em 7 dias
2,9
2,9

With my extensive experience in customer support and email handling, coupled with the fact that I am bilingual in Spanish and English, I believe I am the perfect fit for your Forex Email Support Specialist needs. Over the years, my skills have been honed to guarantee timely and precise responses to client queries while maintaining an organized inbox. While my role as a software engineer may not directly encompass forex and cryptographic trading, my knowledge of cloud technology grants me an acute familiarity with tools and platforms—a valuable asset in today’s tech-driven world of forex trading. Additionally, I understand the importance of keeping clients updated and informed about new developments or promotions, making me well-suited to handle that aspect of the job. Finally, being ranked among the top 1% on Freelancer reflects my ability to deliver excellent results within tight deadlines. Rest assured that if you choose me for this project, you'll be getting a professional who is dedicated to providing precise and prompt customer support services to ensure your clients' satisfaction is always met.
$500 USD em 7 dias
2,0
2,0

Hi there, Thank you for your job posting. I’m interested in supporting your forex trading service. I’m fluent in both Spanish and English, which allows me to communicate clearly with a wide range of clients. I have experience handling customer support tasks such as responding to emails, resolving user questions, and keeping inboxes organized. I’m comfortable assisting with basic platform guidance, account-related questions, and processes like deposits and withdrawals. I also understand the importance of clear, professional communication when sending updates, promotions, or announcements. I have a solid basic understanding of forex trading, and I’m familiar with crypto as well. I focus on providing quick, accurate, and friendly support to ensure a positive user experience. I’m reliable, detail-oriented, and ready to help keep your customer support running smoothly. Looking forward to working with you. All the best, Muhammad
$500 USD em 7 dias
0,0
0,0

Hola, Podemos apoyar este rol con un enfoque estructurado y consistente, respaldado por más de 21 años de experiencia en múltiples áreas. En Customer Service Global contamos con más de 100 agentes operando en Europa y América Latina, brindando soporte a clientes en distintos países y mercados. Tenemos agentes que hablan español e inglés de forma nativa, con experiencia en atención al cliente y gestión de consultas por email. Para tu proyecto, podemos: • Gestionar el inbox de clientes y responder emails de forma clara y profesional • Asistir con dudas básicas sobre la plataforma • Apoyar en consultas relacionadas con depósitos, retiros y cuentas • Enviar emails informativos sobre novedades o promociones • Mantener la organización del inbox y seguimiento de casos Nuestro equipo está acostumbrado a trabajar con procesos claros, mantener consistencia en las respuestas y adaptarse rápidamente a nuevos sistemas. Podemos integrarnos rápidamente y empezar a trabajar según tus necesidades. Quedo atento para conversar más en detalle. Saludos, Customer Service Global
$500 USD em 7 dias
0,0
0,0

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