With more than 4 years of experience in Project Management, I bring expertise in planning and scheduling, facilitating projects. I did my Master’s in Project Management with a focus on non-technical projects at Northeastern University, Seattle, USA.
Most recently, I worked as a Project Coordinator at Epiq Global, a legal services firm in USA. My role is to plan, monitor and close the projects within Schedule and accomplish the project deliverables as outlined in the SLA and Settlement Agreements. I worked with cross-functional teams to facilitate the project workflow. With my Problem-solving skills, I identified project roadblocks, risks and resolved them using root cause analysis technique. As a team leader I influenced my fellow team members in learning new processes, communicating with other teams.
Prior to my master’s, I worked as a Junior Project Manager at an insurance company in India. I worked with external contractors and other team members to complete the claim projects within schedule and budget. I was always accoladed for my quick learning and adaptability to complex work environments. Also, as part of my job I used to interact with customers and clients in maintaining relationships to increase the branch revenue. I exhibited excellent customer service in building and maintaining new relationships and increased branch revenue by 25%.
I am an enthusiastic team player who is dedicated to excellence in work.