The Project can be coded with JSP or ASP.
Reception of Requests: Appointment
Inspection and Offer with method of payment
Confirmation and Appointment
Work Order and execution and collection
Warranty activation and feedback
Sales leads that lead to make a demonstration
Offer and follow-up
Acceptance of Offer
Reception Receives a call. The receptionist takes the customers information. after the information is inputted, the receptionist will proceed to take an inspection appointment. to take the appointment, the receptionist asks the customer WHEN (DATE/TIME) would be suitable for them. the program should come up with a list of applicators sorted from least workload to highest workload. **** the work day starts from 8am till 6:30pm. Each time slot is 45 min. Lunch break is from 12:30 till 1:15. the 45 min slot should be editable ***** reception will print the schedule BEFORE the next workday, so that she can give the inspectors there schedule in the morning.
Inspector- goes to appointment. the inspector will ask for the rooms that need to be done-on.
Kitchen, Bathroom, Stairs, Pool, Open Space. As well as the mix required in each room (product A , B, C).
Each of these items has two pricing scales.
EG: bathroom 1-5m set unit price 6-10m another set unit price. the price is ONLY DEPENDANT ON AREA. ALL THE MIXES HAVE THE SAME PRICE.
after the inspector gets the price, he offers it to the customer. the customer might accept/refuse.
in both cases , after the inspector comes back to the office, the inspection data and the result will be inputted.
The receptionist will input the data, and call the customer for an Application appointment. the application form follows the same rules as the inspector form in regards to time scheduling. the differences are that 1)the applicator is not one person, but a TEAM. 2) the data inputted from the inspection should be available to see here.3) the application form printed should include a dynamic code (guarantee number). that would later be inputted from the head office to insure customer sale.
the receptionist prints the application team's schedule before the next work day.
the application team will go and apply the solution according to the inspection request. the application team will ask for a signature and payment method after applying the product. the application will give the customer a receipt with guarantee number.
the customer will call to activate the life time guarantee by calling in the dynamic code.
The process is the same as Domestic, except that there the receptionist doesn't have the privileges to input anything. the commercial side is dealt with a sales person. the sales person might receive / give out calls to potential clients. he will have an initial offer, the the discount rate, and general notes. when an offer is accepted, the data is transferred to the same application teams for the domestic inspections.
There is a head office, from there consists of distributes. each distributor has a number of departments. departments are Applicator, Inspector, Reception, Manager,Show room manager, Area sales manager. each has the privileges discussed above. Manager has full privileges only on his office(distributor table).
24 freelancers estão ofertando em média $1179 para este trabalho
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