Em Andamento

Outbound IVR system with queue - free PBX/Asterisk developers

Ability to see DTMF input live maybe through a web GUI. (Without using IVR) so that we can verify that they've received our verification code.

Outbound IVR system

When a call is answered IVR sound file is heard and the customer is asked to press 1 to speak to an agent or 2 to end the call and allow them to give us a call back when they have time, if we call multiple people and they all press 1..they will need to be put into a queue if all of our agents are busy.

Must be able to easily load new audio files to use in the IVR.

Needs to be compatible with FreePBX/Asterisk, ideally an easy to add module but I am flexible.

Scenario

After customer presses 1 they are connected to the agents extension, when agent requests the customer to input our verification code, it'll show up on the agents webGUI/Dashboard.

I'm happy to listen if you have a better idea to make this more user friendly.

- must have the ability to receive the input through IVR and also through a live call.

Habilidades: Asterisk PBX, VoIP, Linux, Arquitetura de software, PHP

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Acerca do Empregador:
( 0 comentários ) Sheffield, United Kingdom

ID do Projeto: #30391510

Concedido a:

(7 Comentários)
4.4

25 freelancers estão ofertando em média £553 nesse trabalho

AwaisChaudhry

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kingAsterisk

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