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I’m looking for a reliable, friendly voice to handle part-time phone support for my small online business. You’ll be the first point of contact for callers, answering questions, resolving simple issues, and routing anything complex back to me with clear notes. Key details • Hours: flexible blocks spread across weekdays (roughly 10-15 hours total). • Channel: inbound and outbound phone calls only—no email or live-chat work required. • Language: fluent, confident English is essential; conversational Hindi is a strong plus because some callers prefer it. • Typical queries: order status checks, basic product information, and troubleshooting common account issues. A concise call-handling script and FAQ will be provided so you can start quickly. • Tools: you’ll log each call in my shared CRM (browser-based) and tag any follow-up items. A VoIP number will be supplied. Deliverables 1. Professional, courteous phone support during scheduled hours. 2. Accurate, same-day call notes in the CRM. 3. Weekly summary report highlighting recurring issues or suggested improvements. If you enjoy helping people and can keep conversations clear and empathetic, let’s work together.
ID do Projeto: 40314175
33 propostas
Projeto remoto
Ativo há 18 dias
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33 freelancers estão ofertando em média ₹908 INR/hora for esse trabalho

Hi, I'm Manoj, and this project is a strong match for my skills in Python, AI, Automation, Streamlit, Selenium, Web Scraping, Django, FastAPI, OpenAI, GPT, Chatbots. I can deliver a clean, production-ready solution for: Part-Time Phone Support Agent. I'll share clear milestones, regular updates, and tested code. If you'd like, I can start immediately and provide an initial implementation plan after reviewing your exact scope.
₹750 INR em 7 dias
3,1
3,1

Hello dear client, I understand you need a reliable, friendly first point of contact who can confidently handle calls, resolve common issues, and keep your CRM clean and organized. I have experience working in fast-paced environments where clear communication, professionalism, and accurate note-taking are essential. I’m comfortable handling inbound/outbound calls, following scripts, and identifying when to escalate issues with detailed notes. I can also provide concise weekly summaries highlighting patterns and improvements. My English is fluent and confident, and I can adapt quickly to your systems and workflow. Warm regards, Fiona
₹850 INR em 40 dias
1,8
1,8

Hello, I’d be happy to provide part-time phone support for your business. I have strong experience communicating with customers, handling inquiries professionally, and maintaining clear records of interactions. I’m comfortable managing inbound and outbound calls, explaining information clearly, and resolving common issues efficiently. I also ensure accurate call logging in CRM systems such as Zoho CRM or HubSpot. In this role, I will: • Answer calls in a friendly and professional manner • Assist with order status, product information, and basic troubleshooting • Escalate complex issues with clear notes • Maintain accurate same-day call logs and provide weekly summaries I have fluent English communication skills and can maintain a calm, helpful tone with customers. I’m reliable, organized, and available for flexible weekday hours as required. Best regards, Sitaram Banskota
₹1.000 INR em 40 dias
1,3
1,3

Hi there I’d love to support your online business as the friendly, reliable voice your customers first connect with. I understand how important that first interaction is—not just for solving problems, but for building trust and leaving customers with a positive impression of your brand. With my strong communication skills and calm, professional phone manner, I’m confident I can handle your inbound and outbound calls efficiently while making every caller feel heard and valued. Here’s how I can help: Provide clear, courteous, and professional phone support during your scheduled hours Handle common queries like order status, product details, and basic troubleshooting using your scripts and FAQ Accurately log call notes and tag follow-ups in your CRM the same day Deliver weekly summaries with insights on recurring issues and opportunities to improve customer experience I’m fluent in English and comfortable maintaining natural, engaging conversations. I’m organized, dependable, and genuinely enjoy helping people—especially in fast-paced, customer-focused environments like yours. You can count on me to represent your business with professionalism and care. I’d be happy to do a short trial or sample call to demonstrate how I can fit into your workflow. Looking forward to working together! Best regards, Romain Keston GIRIMFURA
₹1.000 INR em 15 dias
0,0
0,0

Hi, I’d love to handle phone support for your business. I have a clear, friendly communication style and can confidently assist customers in English, with Hindi as well when needed. I can efficiently handle order status queries, basic product questions, and simple troubleshooting while keeping every conversation polite and professional. I’ll make sure each call is properly logged in your CRM with clear notes and follow-ups. I’m reliable, detail-oriented, and quick to learn your scripts and FAQs so I can start smoothly. I’m also flexible with the schedule and can adapt to your required time slots. Looking forward to helping your customers have a great experience.
₹800 INR em 38 dias
0,0
0,0

Hello, I’d be glad to support your business as a reliable and friendly voice for your customers. I have strong English communication skills and can handle calls professionally, ensuring callers feel heard and assisted. I’m also comfortable with conversational Hindi when needed. I can manage inbound/outbound calls, resolve common queries, and maintain accurate CRM notes with clear follow-ups. I’m detail-oriented, empathetic, and committed to providing a smooth customer experience. Available for flexible weekday hours and ready to start immediately. Looking forward to working with you. Best regards, Muhammad Waqas
₹750 INR em 40 dias
0,0
0,0

I’d love to help you manage your customer calls and be the friendly voice your customers rely on. I’m comfortable handling both inbound and outbound calls—whether it’s checking order status, answering product questions, or helping solve basic account issues. I speak fluent English and Hindi, so I can easily connect with different customers and make conversations smooth and natural. I’ll make sure every call is properly logged in your CRM with clear notes and follow-ups. I’ll also share simple weekly summaries to help you spot common issues and improve the process. I’m easy to work with, quick to learn new tools, and focused on making every customer interaction positive and helpfu
₹950 INR em 41 dias
0,0
0,0

Hello, I am interested in your part-time phone support project. I have 2+ years of experience in data annotation and 6 months of calling experience. I can handle inbound and outbound calls professionally, speak fluent English, and also communicate in Hindi when needed. I am comfortable using browser-based CRM tools, logging accurate call notes, and sharing follow-up details clearly. I can work flexible weekday hours and provide polite, friendly support to customers. I am a quick learner and can follow your script and FAQ carefully. I would be happy to support your business.
₹1.000 INR em 25 dias
0,0
0,0

I am a reliable and friendly customer support professional with over 6 years of experience handling customer queries, resolving issues, and ensuring a smooth user experience. I am confident in managing inbound and outbound calls, maintaining clear communication, and providing empathetic support. I am fluent in English and conversational in Hindi, which helps me connect with a wider range of customers. I am comfortable using CRM tools to log accurate call notes and identify recurring issues. I am quick to learn, adaptable, and committed to representing your business professionally while delivering high-quality support.
₹750 INR em 40 dias
0,0
0,0

A student namaste I want same game code for game on white and blue and black and give me dubai to wear in India for
₹1.000 INR em 40 dias
0,0
0,0

I’d love to support your business as a reliable and friendly voice for your customers. I have strong communication skills and a calm, professional tone, ensuring every caller feels heard and valued. I’m comfortable handling inquiries, resolving issues efficiently, and maintaining a positive customer experience. Being dependable and punctual, I can manage calls smoothly while representing your brand with care. I’m also quick to learn your processes and adapt to your business needs. I’m confident I can provide excellent support and build trust with your customers.
₹750 INR em 40 dias
0,0
0,0

I’m a Marketing Analyst with 3+ years of experience in lead generation, cold calling, and converting prospects into qualified leads. I also have hands-on experience working with Salesforce (SFDC) reports and dashboards to track performance, analyze lead data, and improve conversion strategies. I specialize in identifying potential customers, building strong conversations, and driving results through effective communication. With my analytical skills and CRM expertise, I ensure data-driven decision-making and consistent pipeline growth.
₹1.000 INR em 40 dias
0,0
0,0

Hello, I’m interested in supporting your business as a part-time phone support agent. I have solid experience in customer service from my roles in banking and telecom, where I handled inbound/outbound calls, resolved issues quickly, and logged accurate notes in CRM systems. I communicate clearly and professionally, with a friendly and empathetic approach. I’m comfortable following scripts, handling order inquiries, and escalating complex issues with detailed notes. I’m reliable, organized, and available for flexible weekday hours (40 hours weekly). I can also provide clear weekly summaries to help improve your customer experience. I’m confident I can represent your business well and deliver excellent support. Best regards, Esther Durojaye
₹750 INR em 40 dias
0,0
0,0

Hello there, If you're looking for someone who can confidently handle phone support while making your customers feel heard, valued, and taken care of—you’ve found the right person. My name is Rachel Webb Hopkins, and I bring a strong background in customer service with a natural ability to connect with people. I’m friendly, professional, and genuinely enjoy helping others—especially when it comes to resolving issues quickly and turning frustrating situations into positive experiences. I understand that phone support is often the front line of your business. That’s why I focus on clear communication, patience, and problem-solving, all while maintaining a calm and business-like approach. Customers don’t just want answers—they want to feel understood, and that’s something I take pride in delivering every time. I’m dependable, easy to work with, and someone your team and customers will both enjoy interacting with. Whether it’s handling high call volumes, resolving concerns, or representing your company with professionalism, I’m ready to step in and make a difference. Let’s create better customer experiences together—I’d love the opportunity to support your team. Thank you for your time, Rachel Webb Hopkins
₹900 INR em 40 dias
0,0
0,0

I bring solid experience in customer-facing phone support, and I'm confident handling the full range you've described, order status checks, account troubleshooting, product questions; all while keeping callers feeling heard and valued. I'm fluent in English and can hold comfortable conversations. Here's what you can count on from me: 1. Prompt, professional call handling within your scheduled blocks, with a tone that reflects well on your brand 2. Same-day CRM notes; clear, accurate, and tagged for any follow-up so nothing falls through the cracks 3. A weekly summary that doesn't just report what happened, but flags patterns and suggests small fixes before they become bigger issues I'm comfortable working in browser-based CRMs, so the setup you've described is straightforward for me. Give me your script and FAQ and I'll be up to speed quickly. I pick up new tools and workflows fast. I'd love a quick chat to learn more about your business and how I can best represent it. Looking forward to hearing from you! Best regards, Darakeobong Okono
₹1.000 INR em 30 dias
0,0
0,0

Hi, This is Arti with 15 years of experience in calling, sales and BD. I am experienced in this and can start immediately, kindly connect.
₹1.000 INR em 40 dias
0,0
0,0

Hi, this is Shubh, a professional customer support and service specialist with 5+ years of experience. I’ve handled inbound and outbound calls, resolved order and account-related queries, and maintained accurate CRM notes with clear follow-ups. I’m fluent in English with conversational Hindi, making it easy to connect with different types of customers. I’m confident in being the first point of contact, keeping conversations friendly, professional, and solution-focused while ensuring anything complex is properly documented and routed back to you. I’ve also worked with call scripts, FAQs, and weekly reporting to highlight improvements. I’m reliable, quick to adapt, and can start immediately. Looking forward to supporting your business.
₹1.000 INR em 40 dias
0,0
0,0

I m exited to join your company currently I am working with India’s no 1 company Relience jio infocomm Ltd there I can manage Upto 50+ candidates and manage Upto 100 calls per day so I have best experience that field over 10 years
₹1.000 INR em 40 dias
0,0
0,0

Dear Hiring Manager, I am writing to express my strong interest in the Part-Time Phone Support Agent position. With over a decade of combined experience in customer service, administrative support, and client communication, I bring the ability to deliver exceptional service, resolve concerns efficiently, and create positive customer experiences. In my previous role as a Customer Service and Technical Support Representative supporting U.S. customers, I handled high-volume inbound calls, assisting with orders, troubleshooting, and inquiries. Managing 25–50 calls per shift strengthened my ability to multitask, stay composed under pressure, and communicate clearly with diverse clients while maintaining high customer satisfaction. Additionally, my training as a Medical Virtual Assistant enhanced my remote work skills, attention to detail, and ability to manage scheduling, documentation, and sensitive information with strict confidentiality. I am adaptable, reliable, and committed to delivering seamless service and resolving client concerns with empathy and efficiency. I am confident that my background in customer service and virtual support makes me a strong candidate for this role. Thank you for your time and consideration. I look forward to the opportunity to support your team. Sincerely, Reumel Laygo
₹750 INR em 40 dias
0,0
0,0

Hello, I’m really interested in this role because I enjoy helping people and making things easier for them, especially when they’re confused or frustrated. I’m comfortable handling phone calls and being the first person your customers speak to. I can answer common questions like order updates, product info, and simple issues in a calm and friendly way, without making it sound robotic. And if something is more complex, I’ll take clear notes and pass it back to you so nothing gets missed. I’m also organized, so logging calls in your CRM and tagging follow-ups won’t be a problem. I’ll make sure everything is updated the same day, and I can put together a simple weekly summary of any patterns or issues I notice. My English is fluent and easy to understand, and I focus on making conversations feel natural and respectful. (I don’t speak Hindi fluently, so I just want to be upfront about that.) Availability: I’m flexible during weekdays and can fit into your 10–15 hour schedule Work style: friendly, patient, and reliable I’m ready to start and learn your system properly. Best regards
₹1.000 INR em 40 dias
0,0
0,0

Uttar Pradesh, India
Membro desde jan. 13, 2024
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