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Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 3 p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience juggling multiple support channels, I’d love to work together. Pay is $4/hour. Only respond if you agree to this pay rate.
Project ID: 40400567
36 proposals
Remote project
Active 16 hours ago
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36 freelancers are bidding on average ₹929 INR/hour for this job

Drawing from my extensive expertise in customer service, telemarketing, and virtual assistance, I am confident that I possess the necessary skill set to be your go-to professional during the 12 pm - 3 pm Eastern window. As a member of Zayer Tech, a team well-versed in project management and AI-driven solutions, we understand the pivotal role time and responsiveness play in maintaining strong customer relations. Lastly but importantly, you can rely on my vigilance when it comes to leaving detailed shift summaries for seamless continuity as well as my proficiency with VoIP technologies given my experience with Asterisk PBX. Choosing me is not only an investment in a competent Philippines-based freelancer but also an expansion of the proven expertise brought by Zayer Tech. Let me leverage my knowledge and skills for your business. With me on your side, $4 per hour will be an investment worth making!
₹1,000 INR in 40 days
6.8
6.8

Hello there, I agree to the $4/hour rate and would be glad to support your operation during the 12 p.m.–3 p.m. Eastern shift. I have a reliable high-speed internet connection, a quiet workspace, and experience handling calls, emails, and live chat simultaneously without delays. I’m comfortable working with VoIP systems, returning outbound calls promptly, and maintaining a friendly, professional tone across all channels. Outbound sales and follow-ups are also well within my experience. You can expect punctuality, clear English communication, and smooth switching between phone, email, and chat so no customer is kept waiting. I’ll also provide a clear end-of-shift summary with call logs, resolved issues, and pending items to ensure continuity. I’m ready to start and can commit to this schedule consistently. Best regards, Himanshu Saraswat
₹750 INR in 40 days
4.7
4.7

With my wide range of skills and vast experience as a Virtual Assistant and Customer Service Agent, I am confident that I can excel in handling your incoming calls, emails, and outbound follow-ups. Your operational hours overlap with my peak productivity time, guaranteeing that no matter the situation, I will be available to provide prompt and professional customer support services. My calm phone presence, clear English speaking and writing skills have been integral in providing top-notch customer service in my previous roles. Additionally, my organizational skills ensure that no information slips through the cracks. I guarantee a seamless transition between phone, email, and chat channels to provide efficient customer service across various platforms. In terms of technology, I am technically-versed with VoIP systems which means I will not only be able to answer calls but place quick outbound calls when necessary. My reliable high-speed internet connection guarantees a stable client communication experience without dropped calls or slow chat responses. Besides offering all your required services diligently and promptly, at the end of every shift, I'll provide you with an end-of-day summary for easy continuation of work the following day. I am honored at the opportunity to offer my services for your business. Let's join forces to provide excellent support to your esteemed clients at an affordable rate of $4/hour.
₹1,000 INR in 40 days
2.7
2.7

hey there kalyan here, I am fluent in english and i am okay with the timings of this work i am in India so as mentioned it will be 9:30pm to 12:30pm in IST. so yes i can communicate as customer support in english language, also i am okay with 4$ per hour. I do need some assistance with how the sales process works.
₹1,000 INR in 24 days
0.0
0.0

Agreed and ready to start working with you Hi, I’m available and I agree to the $4/hour rate. I have experience handling customer support across calls, email, and live chat, and I’m comfortable managing multiple conversations at once while keeping responses clear, friendly, and efficient. I understand the importance of quick response times and maintaining a professional tone, especially during high-volume periods. I have a stable, high-speed internet connection and I’m familiar with VoIP systems, so handling inbound and outbound calls won’t be an issue. I’m also detail-oriented and reliable with scheduling, so you can count on me to be punctual for the 12 p.m.–3 p.m. Eastern shift. I’m confident in: *Answering and managing inbound calls professionally *Writing concise, customer-friendly email replies *Keeping live chat responsive with minimal wait time *Handling outbound follow-ups and sales conversations *Providing clear end-of-shift summaries with updates and pending tasks I’m ready to start immediately and would be happy to discuss your workflow further.
₹1,000 INR in 40 days
0.0
0.0

I’m comfortable with the $4/hour rate and available during the required hours. I have experience handling calls, emails, and chat efficiently, with a clear and professional communication style. I can ensure quick responses, manage multiple channels smoothly, and provide accurate end-of-shift summaries. I also have a stable internet connection and am comfortable with outbound calls and sales. Looking forward to working with you.
₹1,000 INR in 40 days
0.0
0.0

I’m my current job I’ve been into lot of cold calling and customer interaction which is similar to how I handle their operations and current situation. I apply the same to your business and do the needful .
₹1,000 INR in 40 days
0.0
0.0

Agreed to $4/hour and 12-3 p.m. EST shift. Skilled in phone, email, chat, follow-ups, and customer support in high-pressure settings. Quick responses, professional communication, able to handle inbound and outbound sales, with clean end-of-shift summaries.
₹1,000 INR in 40 days
0.0
0.0

Hi, I’m Jea. With over a year in customer service, I have honed my communication and problem-solving skills. As a Customer Service Specialist for 1 year and 4 months, I ensured positive experiences for customers. I previously worked as an outbound specialist for a seasonal account, where I gained experience in engaging with customers, delivering clear information, and meeting performance targets within a fast-paced environment. I also worked as a Customer Service Representative handling a telco prepaid account, where I assisted customers with their concerns, resolved issues efficiently, and ensured a positive customer experience. Because of this, I am able to work productively, manage my time well, and adapt quickly to different tasks. I am also eager to continue learning more advanced features of these tools to further improve my efficiency and contribute more effectively in a work-from-home environment.
₹1,000 INR in 40 days
0.0
0.0

Hello, I’m excited to apply for this Virtual Assistant role with a focus on customer interaction. I have experience handling daily customer support via email, chat, and phone, resolving inquiries, managing complaints, and ensuring customer satisfaction. I’m professional, detail-oriented, and communicate clearly, always representing your brand positively. I’m also quick to learn new tools and can manage tasks efficiently in fast-paced environments. I’m available to start immediately and ready to help deliver excellent customer experiences. Best regards, Micheal Adeoye
₹1,000 INR in 40 days
0.0
0.0

Dear Sir , I am interested to work with you, I have a strong Internet connection of Internet .10 Years of experiance of Inbound / Outbound Call, Chat support, Email support. I am agreeing with your price.
₹1,000 INR in 40 days
0.0
0.0

Subject: Customer Service Rep - Available 12-3 PM EST @ $4/hr Hi, I'm Jalpa and I agree to your $4/hour rate for this Customer Service role. I have all the qualities you're looking for: 1. Clear English & Calm Phone Presence: I can handle calls, emails, and live-chat with patience and professionalism. 2. Detail-Oriented: I will track all customer queries across phone, email, and chat without missing anything. 3. High-Speed Internet + Quiet Workspace: I have a stable connection and a dedicated quiet space for VoIP calls. 4. Punctual & Reliable: I will be available 12 p.m. to 3 p.m. EST daily and send you an end-of-shift summary as requested. I am also comfortable with outbound sales calls. I am a fast learner and ready to start the 40 hrs/week trial immediately. While I am new on Freelancer.com, I will prove my dedication through consistent, quality work. Let's discuss how I can support your team. Best regards, Jalpa
₹800 INR in 40 days
0.0
0.0

My self will be available for this because as I was in Export Business Development so that my experience will suits this
₹750 INR in 36 days
0.0
0.0

I bring over 7 years of experience in customer success and support across SaaS and D2C environments, with a strong focus on real-time assistance and delivering a customer-first experience with empathy and professionalism. I am comfortable handling high-volume chat conversations, resolving queries within SLA, and ensuring clear and effective communication. I have hands-on experience with tools like Zendesk, Gorgias, and Freshdesk, and I am confident in adapting quickly to new systems and workflows. My experience aligns well with the requirements of the role.
₹750 INR in 30 days
0.0
0.0

Hi, I am a reliable Data Entry Specialist from Pakistan with 2+ years experience. For your project, I can: ✅ Work 4 hours daily in your timezone for consistent output ✅ Maintain 100% accuracy in all data entry and Excel tasks ✅ Provide daily progress updates with completed work ✅ Start immediately and available long-term I have experience with Google Sheets, Excel, and manual web research. I am detail-oriented and meet deadlines without reminders. I can start with a paid trial task to show my quality. Available 20 hours per week as needed. Let me know the next steps. Best regards, Hassan
₹750 INR in 20 days
0.0
0.0

As an experienced Virtual Assistant, I offer the skill set and capability to deliver exactly what you need. I am a master at juggling multiple support channels and have a calm phone presence with clear English, critical for effective customer interactions. Additionally, my background in email marketing gives me an edge in crafting concise, friendly replies that resonate well with customers. Your project requires reliability above all else, and I understand how important it is for your operation to have seamless communication skills. My proficiency in tools like Google Workspace, Trello, Asana, and Slack will help us organize and streamline tasks efficiently. With a punctual and detail-oriented approach to every job, I'll ensure that calls won't drop and every email/chat is promptly addressed. Even though the pay is $4/hour, I firmly believe that quality work deserves fair compensation. My aim with your project will be to deliver results that far exceed my hourly rate. Adding onto the services that you require during your three-hour window, my skills also extend to outbound sales. This could potentially bring an added value to your business and help secure more clients in the future. Trusting me with this project means trusting an organized and dedicated professional who delivers results in all aspects of Virtual Assistance.
₹800 INR in 40 days
0.0
0.0

I’m available to support your customer interactions during the specified hours and can confidently handle phone calls, emails, and live chat simultaneously. I have a calm and professional communication style, and I’m comfortable engaging customers while maintaining efficiency across multiple channels. I understand the importance of fast response times and clear communication, and I can also assist with outbound follow-ups and sales when needed. I’m reliable, detail-oriented, and able to provide clear end-of-shift summaries to keep operations running smoothly. I’m available to start immediately and can commit to consistent, high-quality support during your required hours.
₹750 INR in 20 days
0.0
0.0

Hey. I am a tech-savy Virtual Assistant who can manage live chats and call campaigns easily. I have bear native level English language and strong communication skills. I am a perfect fit for this role because I am comfortable working on live chat response systems and managing inbound/outbound calls. I agree with the base rate of 4$/hr. Send me a text and let's get started. Thanks.
₹1,000 INR in 40 days
0.0
0.0

Hello I'm a upcoming college student, I'm suitable for this job I am always active at the specific hour and I'm looking for my first job Im willing to be trained
₹1,000 INR in 50 days
0.0
0.0

Hello, As your business grows, ensuring every customer receives a fast, professional response is critical. At NexaCore Solutions, we provide seamless, outsourced support that allows you to focus on scaling your operations while we handle the front lines. Why work with us? 24/7/365 Coverage: Never miss an inquiry, day or night. Cost Efficiency: Professional support without the overhead of in-house hiring. Full Service: Expert handling of Live Chat, Email, and Technical Support. The NexaCore 2-Day Trial: We are so confident in our service that we offer a 2-day complimentary trial. You can test our team with your live inquiries—if you’re satisfied with the results after 48 hours, we can discuss a long-term partnership. Are you available for a quick 2-minute chat to set this up? Best regards, Asad Khan Buisness Admin, NexaCore Solutions +923317449638
₹1,000 INR in 40 days
0.0
0.0

Kaithal, India
Member since Jul 27, 2021
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