I need a solution which can receive a call and let the caller enter a "case number" and based on this case number it should route to the appropiate department.
This means a lookup in a database to search for that case number and lookup the corresponding department, when found, route the call to that department.
The receiver should get a popup of some sort to see what case number was entered.
Can you create this?
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Hi, i am skilled voip developer. It almost common feature for all PBXs like issabel\FReepbx. The devil is in the details. Contact me for discuss details. Thanks, Pavel.
Hey, I have checked your requirement and understand that as well. I have done SIMILAR work past. Do you want to see the DEMO WORK??? Will show you Thanks.