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Job description: About SmartSetter SmartSetter is an industry-leading recruitment operations firm. With a track record of over 4 million outbound engagements and 23,000 successful placements, we provide the essential infrastructure for the world’s largest real estate brokerages. We operate a high-performance, remote environment that values innovation, precision, and a commitment to delivering seamless solutions for our clients and internal teams. The Role Overview We are seeking a highly disciplined IT & Automation Systems Specialist to lead the next phase of our technical evolution. As SmartSetter scales, we are separating our core infrastructure management from our high-level automation strategy. This is a critical, high-execution role designed for a candidate who wants to own the operational side of our tech stack. You will work closely with our current IT management to master our environment, with a clear professional development track to take full ownership of the department’s systems and specialized technical projects as the team expands. The successful candidate will be a technical "player-coach"—someone who is equally comfortable architecting high-level automations as they are resolving daily technical support inquiries. Key Responsibilities System Administration: Maintain and optimize our core technology stack, including GSuite, HubSpot, DNS management, WordPress, Zoho CRM, Zoho Projects, Zoho Desk. Automation & Integration: Act as the internal architect for automation; designing, deploying, and troubleshooting complex workflows using Zoho, Zapier and Airtable to ensure seamless data flow across the organization. Technical Support & Triage: Serve as the primary point of contact for internal technical issues, ensuring minimal downtime and rapid resolution of hardware and software hurdles. Infrastructure Oversight: Manage API configurations and web services to enable robust communication between various software platforms. Security & Compliance: Implement and monitor rigorous security protocols to safeguard organizational assets and ensure data integrity. Departmental Scaling: Maintain comprehensive technical specifications and SOPs to ensure that as the IT and Automations function grows, our processes remain scalable and efficient. Professional Experience: 3–5 years of experience in IT systems integration, automation, or a related technical role. Analytical Problem Solving: A demonstrated ability to diagnose complex technical issues and implement sustainable, long-term solutions. Execution Focus: A proven track record of "hands-on" technical involvement. We are looking for an individual who prioritizes output and operational uptime. Qualifications & Experience Professional Experience: 3 years of experience in IT systems administration or systems engineering. At least 2 of those years must be specifically focused on low-code/no-code automation and API integrations (Zapier, Make/Integromat, Zoho Flow, or similar). Education: A Degree in Computer Science, Information Technology, or Business Information Systems is preferred. However, significant professional experience (3+ years) and relevant advanced certifications (e.g., AWS Certified SysOps, HubSpot Architect, or Zapier Expert) will be considered in lieu of a degree. Technical Proficiency: Advanced Logic: High understanding of conditional logic, webhooks, and JSON. Data Management: Strong experience managing relational databases (Airtable, MySQL, Zoho CRM data structures) and maintaining data integrity across synchronized platforms. Cloud Ecosystems: Deep familiarity with AWS infrastructure and the security implications of cloud-based automations. Leadership Readiness: Previous experience in a "Lead" or "Senior" capacity—even if not a formal manager—where you were responsible for technical project delivery or mentoring junior staff. Communication: Exceptional ability to document complex "If/Then" logic into clear, readable SOPs for non-technical leadership. Remote Environment: Proven ability to work autonomously and maintain high output in a 100%
Project ID: 40518859
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89 freelancers are bidding on average $2,025 USD for this job

As an industry-leading Zoho expert and automation specialist, I am confident in my ability to lead the next phase of your technical evolution at SmartSetter. Having boosted productivity with Zoho ONE applications like Zoho CRM, Zoho Books, Zoho Projects, and Zoho Desk, while integrating them with third-party tools, I ensure seamless and reliable solutions. My proficiency extends to GSuite, HubSpot, DNS management, WordPress, as well as the security implications of cloud-based automations with AWS infrastructure. I bring over 3 years of experience not only managing APIs but also designing, deploying, and troubleshooting workflows using Zoho, Zapier, and Airtable - a key aspect of the role you're offering. Understanding conditional logic, webhooks, JSON data structures are all in my wheelhouse alongside my skill for managing relational databases such as Airtable and MySQL to maintain data integrity across synchronized platforms.
$4,000 USD in 7 days
6.7
6.7

As an Adil, a seasoned Zoho Expert and Business Automation Specialist, I have the technical brilliance and analytical prowess acquired over 5+ years and 50+ successfully managed automation projects. My collective knowledge of Zoho One ecosystem, Deluge scripting, API integration and webhooks make me the perfect match for your project. By significantly reducing manual work and providing end-to-end seamless business processes, I've helped businesses boost their productivity and save substantial time. What differentiates me from other freelancers is my holistic approach to automation- it's not just about development for me, it's about creating complete and reliable business automation systems that stand the test of time. Complementing my Zoho skills with Zapier, Make automation workflows, AI integration for business processes and CRM systems constructs a stronger foundation. In conclusion, if you're looking to get rid of human errors, elevate your operations to fully automated systems that are ready to scale to handle growing demands, then look no further. At each level of our association, my focus will always be on optimizing your technology stack with minimal downtime and ensuring comprehensive SOPs to drive scalable efficiencies across all tech-driven operations. Let's collaborate to revolutionize your IT system landscape together!
$2,450 USD in 20 days
6.0
6.0

⭐⭐⭐⭐⭐ IT & Automation Systems Specialist Ready to Elevate Your Tech Operations ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and noticed you're looking for an IT & Automation Systems Specialist. Look no further; Zohaib is here to help you! My team has successfully completed 50+ similar projects in IT systems and automation. I will focus on optimizing your tech stack, creating seamless workflows, and resolving technical issues efficiently. ➡️ Why Me? I can easily manage your IT and automation needs as I have 5 years of experience in systems administration and automation. My expertise includes API integrations, technical support, and data management. Additionally, I have a strong grip on cloud ecosystems and security protocols. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. Looking forward to discussing with you in chat. ➡️ Skills & Experience: ✅ IT Systems Administration ✅ API Integrations ✅ Automation Strategies ✅ Technical Support ✅ Data Management ✅ Cloud Solutions ✅ Security Protocols ✅ Workflow Design ✅ Problem Solving ✅ Documentation ✅ Remote Collaboration ✅ Project Management Waiting for your response! Best Regards, Zohaib
$1,800 USD in 2 days
5.9
5.9

Dear Client, As a distinguished web development company with over a decade of expertise in high-performing, secure, and scalable eCommerce solutions, WellSpring Infotech understands the paramount importance of seamless automation and intelligent system integration. I, Rekha, along with my seasoned team, have honed our skills on platforms like Zoho, GSuite, HubSpot, WordPress, etc., aligning perfectly with your requirements. Our specialization in low-code/no-code automation and API integrations, including Zoho Flow, Zapier makes us an ideal fit for the role you're offering. We've leveraged these integrations to deliver optimized data flows across databases like Airtable, MySQL, and Zoho CRM - ensuring consistent and accurate communication between synchronized platforms. Drawing from my experience as an IT lead at WellSpring Infotech, I have successfully delivered complex technical projects and mentored junior staff while being responsible for technical project delivery. This has not only honed my problem-solving abilities but also improved communication skills to translate complex logic into comprehensive SOPs for non-technical stakeholders. When you choose WellSpring Infotech to power your IT & Automation systems, you're selecting a partner who knows how to build scalable processes while upholding data integrity. Let's drive innovation at SmartSetter together!!! Thank you!!!
$2,250 USD in 7 days
5.0
5.0

✋ Hi There!!! ✋ The Goal of the project:- TO MANAGE AND OPTIMIZE IT SYSTEMS, CRM AUTOMATION, AND API INTEGRATIONS FOR SCALABLE REAL ESTATE LEAD GENERATION OPERATIONS. I have carefully reviewed the requirement for SmartSetter and understand the need for a strong mix of system administration, automation architecture, and technical support in a high performance environment. I am best fit because I specialize in building reliable automation workflows and managing integrated SaaS ecosystems at scale. 1 System administration across GSuite, HubSpot, Zoho CRM, DNS, and cloud tools 2 Automation and integration using Zapier, Zoho Flow, Airtable, APIs, webhooks, and JSON logic 3 Technical support, SOP documentation, security compliance, and process optimization UI design, database management, testing, API integration, deployment support, and full source code delivery included 9+ years experience as a full stack and automation systems specialist Completed similar CRM automation, lead flow optimization, and multi platform API integration projects Looking forward to chat with you for make a deal Best Regards Elisha Mariam
$2,250 USD in 7 days
4.6
4.6

hi, yes we can definitely handle this and support your team with both the automation side and day to day system stability. we will start by reviewing your current setup across hubspot, zoho, gsuite, and the existing automations to understand how data is flowing. then we will clean up and standardize the integrations using apis, webhooks, and tools like zapier or zoho flow so everything runs reliably without broken syncs or duplicate data. after that, we will build and improve the automation workflows for lead handling, internal routing, and reporting, making sure everything is properly logged and easy to track. we will also document the key processes in simple sop format so your team can scale and troubleshoot easily. on the support side, we will stay hands on with quick fixes, monitoring, and ongoing improvements to keep everything running smoothly. can we schedule a quick meeting to go through your current stack and see where to start first.
$2,250 USD in 7 days
4.4
4.4

Are you looking for someone to only maintain your current stack or also take ownership of building and improving new automation systems across it? I’ve worked on CRM and automation-heavy environments using Zoho, HubSpot, Zapier, Make, Airtable, and API-based integrations where the focus is not just setup but long-term system reliability and scalability. For a role like this, I would expect to come in, map your existing workflows, stabilize current automations, and then gradually improve data flow between Zoho CRM, Zoho Desk, Projects, and external tools. That includes building clean webhook and API structures, improving lead and ticket routing logic, and making sure all systems stay synced without manual effort. I’m also comfortable handling day-to-day technical issues, writing SOPs for workflows, and supporting internal teams so the system runs smoothly without bottlenecks. Once I understand your current architecture, I can outline exactly where improvements can be made and how I would structure automation across the full stack. Happy to discuss next steps.
$1,500 USD in 10 days
4.8
4.8

Hi there, It sounds like you're looking for a technical owner to consolidate and scale your operational infrastructure. Your current system relies on a flow where recruitment activities, likely initiated in HubSpot and managed via GSuite, feed into Zoho CRM, Projects, and Desk for candidate management, placement execution, and support. The core need is to ensure this entire data lifecycle is seamless, automated, and stable as your team grows. Technical approach: We would focus on establishing Zoho CRM as the central source of truth, using a combination of Zoho Flow and Zapier to create robust, two-way syncs with HubSpot and Airtable. We'll audit existing automations for failure points, implement comprehensive error logging, and standardize data mapping between all systems. Core modules: - CRM-Project Sync: Automate the creation of Zoho Projects boards and tasks based on deal stage progression in Zoho CRM. - Unified Support Desk: Configure Zoho Desk to serve as the single point of contact for all internal IT issues, with automated ticket routing. - Data Integrity Workflows: Build scheduled automations to cross-reference data between Airtable and Zoho, flagging inconsistencies for manual review. - API Management: Document and manage all API connections, ensuring secure and efficient communication between platforms. Relevant systems: - TripWireCreative GHL (n8n Workflow): We built complex CRM automation workflows using GoHighLevel (similar to HubSpot/Zoho), handling lead stages, communication, and data updates automatically. - AI-Driven Sales Call Automation System (n8n Workflow): An end-to-end system integrating a CRM (Google Sheets), calling platform (VAPI), and communication tools (Gmail/Calendar) to fully automate a sales outreach process. Our approach would be to first audit your current automations to identify immediate risks and opportunities. We'd then stabilize the core HubSpot-Zoho data sync before building out new, high-impact workflows, all while documenting processes to support future scaling. Regards, Rohit
$1,500 USD in 45 days
5.5
5.5

Hello, I have carefully reviewed your requirements, and it would be an honor to support SmartSetter in this IT systems and automation role. With 14+ years of experience in IT systems integration, automation, and full-stack development, I specialize in managing and optimizing complex toolchains including HubSpot, Zoho, Zapier, Airtable, WordPress, and AWS-based infrastructure. My approach would be to take ownership of system administration and ensure stability across your core stack, including CRM data integrity, API integrations, DNS management, and workflow automation using tools like Zapier and Make. I have strong hands-on experience with webhooks, JSON, conditional logic, and relational data structures, ensuring seamless synchronization between platforms and reliable automation flows. I also focus on fast troubleshooting, system uptime, and maintaining clear SOP documentation so processes remain scalable as the organization grows. I am comfortable working in remote, high-performance environments where execution, precision, and reliability are critical. Please check my profile for relevant experience in automation systems, CRM integrations, and infrastructure management. I am available to start immediately. Warm Regards, Harpreet Singh
$1,500 USD in 5 days
3.9
3.9

Hi, I am an IT & Automation Systems Specialist with 8 years of rich experience. I am familiar with Zoho CRM, Automation, API Integration, Airtable, and Technical Support. For this project, the most important part is building reliable automations while maintaining stable day-to-day operations across multiple business systems. I can manage integrations, troubleshoot technical issues, optimize workflows, and create scalable automation processes with clear documentation. I'm an individual freelancer and can work on any time zone you want. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks. Emile.
$1,500 USD in 7 days
3.8
3.8

Hi, the core challenge is keeping a growing remote operation running smoothly by connecting systems, removing manual work, and making sure data moves correctly between every platform. The focus on Zoho, Zapier, Airtable workflows, APIs, and maintaining clean data across tools stands out, and I have built automation workflows that connect business processes and save teams hours each week through better system flow. I can manage integrations, troubleshoot workflows, organize CRM and operational data, configure API connections, and document processes so your team has reliable systems that scale. My experience across WordPress, WooCommerce, and automation platforms helps me handle both technical fixes and larger workflow improvements. Which current process creates the most manual effort for your team today, and which systems are involved in that workflow? Best Regards, Fizza Nadeem K
$1,550 USD in 5 days
3.7
3.7

Hi SmartSetter Team, What caught my attention is the "player coach" aspect of the role. My strongest projects have always been where I owned both the automation strategy and the operational execution. I have extensive experience across Google Workspace, HubSpot, Zoho CRM, WordPress, AWS, Airtable, Zapier, Power Automate, API integrations, webhooks, JSON workflows, and business process automation. I've designed systems that eliminated manual operations, improved data integrity, and created scalable SOP driven environments for growing organizations. Beyond implementation, I document every workflow clearly so future team members can maintain and extend it without dependency. Available immediately and interested in a long term ownership role rather than short term task execution. Sahanaj
$3,000 USD in 20 days
3.4
3.4

Hello, I have carefully reviewed your request for a disciplined IT & Automation Systems Specialist at SmartSetter, and I am writing this bid by myself with full confidence in delivering technical excellence. Your vision for leading the next phase of technical evolution excites me. With my hands-on expertise in API management, automation workflows, and cloud infrastructure, I am prepared to optimize your systems including WordPress and CRM integrations to ensure seamless data flow and enhanced operational uptime. My approach will involve clear documentation and a solid execution plan aligned with your scaling objectives. Let's connect soon to discuss how we can strategically advance your IT infrastructure within your timeline. Which specific automation tool within Zoho or Zapier do you prioritize for your most critical workflows? Thanks,
$1,500 USD in 3 days
3.0
3.0

Hi, I've read your brief — SmartSetter, an industry-leading recruitment-operations firm (4M+ outbound engagements, 23,000+ placements) needs a Zoho IT + automation specialist to keep that high-performance, remote operation running and scaling. This is squarely our domain at Global IT Vision — we build CRM and automation systems (incl. our own FOXAF CRM), so Zoho architecture + integrations are everyday work. My approach: - Map your actual recruitment workflow, then make Zoho mirror it: clean stages, custom modules/fields, and role-based permissions across the team. - Automate the high-volume parts: lead/candidate routing, outbound sequencing, placement tracking and SLA/escalation logic via Zoho Flow/Deluge — built to handle your scale reliably. - Integrations: dialer, email, calendars and reporting so everything flows into one source of truth. - Dashboards for real-time visibility on engagements -> placements, and documentation so your team runs it confidently. I've posted scope questions on the board (which Zoho apps, first automation, integrations). Could we do a quick call so I can prioritise the highest-impact build? — Muhammad Idrees / Global IT Vision Pvt. Ltd
$1,600 USD in 30 days
2.7
2.7

Hello Dear! Good Day! Hope you are doing fine. This is Ruhul Ajom Sagor. I am an expert "Web Developer" with 10+ years of working experience in PHP, HTML5, CSS3, JavaScript, jQuery, Bootstrap, MySql and different Frameworks. I have completed my B.S.C Engineering in Computer Science and Engineering (CSE) from BUET. Hire me and you don't have to worry about your website problems again! I'll add value to your projects by creating astonishing designs and code with high impact and optimized user interaction that leads to bigger conversions. WHAT PROBLEMS CAN I HELP YOU SOLVE? • Custom Websites Using PHP and Frameworks • e-Commerce Websites (Woo-Commerce and Shopify) • Custom WordPress themes • On-Page and Off-Page SEO • WordPress themes Customization • Database Modeling/Development • WordPress migrations and upgrades • Responsive Coding (Make your website compatible with: smartphones, tablets, desktops) • Websites speed and loading time improvements • Cross-browser compatibility • PSD to HTML to WordPress conversion • HTML5/CSS3/jQuery websites based on Bootstrap I love challenges, talking to my clients, and meeting others’ standards as well as expectations. I will be discussing everything in detail, giving my full advice and delivering through best of my skills. You are cordially welcome to discuss your project. Thank You! Best Regards, Ruhul Ajom
$1,500 USD in 7 days
2.8
2.8

Hey, I will own the full technical stack, GSuite, HubSpot, Zoho CRM, Zoho Projects, Zoho Desk, WordPress and DNS, while architecting and deploying complex automation workflows across Zoho, Zapier and Airtable. Rapid triage on internal issues, clean API integrations, security protocols, and SOPs documented so the function scales without friction. Portfolio is available on my profile, do have a look. Q1) Is the current IT setup fully documented or will part of the onboarding involve mapping and auditing what is already in place? Q2) Are there specific automation workflows that are broken or underperforming right now that would be the immediate priority on day one? This bid is an initial estimate. I will confirm the final cost and timeline once we have walked through the complete requirements together. Looking forward to discussing further. Best regards, Ammar Malik
$1,500 USD in 2 days
2.4
2.4

Hello SmartSetter Team, With 13+ years of experience in IT infrastructure, cloud systems, automation, CRM integrations, and business process optimization, I am confident in my ability to contribute to SmartSetter's next phase of technical growth. My background includes hands-on administration of Google Workspace, Zoho ecosystem, HubSpot, WordPress, DNS management, AWS infrastructure, API integrations, and large-scale automation platforms including Zapier, Make, Zoho Flow, and Airtable. I have designed and maintained complex workflow automations handling high-volume business operations, data synchronization, lead management, reporting, and operational monitoring. Key strengths I bring: • Advanced API, Webhook, JSON, and automation architecture expertise • Zoho CRM, HubSpot, Airtable, and workflow integration experience • AWS infrastructure management and security best practices • Technical support, troubleshooting, and operational uptime ownership • SOP creation, technical documentation, and process standardization • Experience leading technical initiatives and mentoring team members • Strong remote-work discipline with a focus on execution and measurable outcomes Thank you for your consideration. Best Regards
$2,250 USD in 7 days
2.7
2.7

Greetings, I have strong experience in IT systems integration and automation, including working with APIs, webhooks, Zoho/Zapier-style workflows, CRM systems, and cloud-based infrastructure. I can support SmartSetter by maintaining core systems, building reliable cross-platform automations, and ensuring clean, well-documented SOPs while keeping uptime and data integrity as top priorities in a remote, high-performance environment. Best regards, Samar H.
$1,600 USD in 15 days
2.0
2.0

As an AI, SaaS, and automation specialist at Web Crest, I have spent numerous years honing my skills in architecting transformative workflows from ground zero. My team and I have a demonstrated ability to integrate complex systems such as GSuite, HubSpot, WordPress, Zoho CRM, Zoho Projects, and Zoho Desk - the same systems cited in your project description. We understand the need for uninterrupted data flow and seamless user experience across platforms to optimize organizational efficiency. Moreover, my leadership capability as a previous lead developer aligns perfectly with your requirement for a "player-coach". I can mentor junior staff while efficiently delivering high-level technical projects. Furthermore, I have remarkable problem-solving aptitude which is essential for debugging intricate technical issues and establishing sustainable solutions. Lastly, Web Crest is not just another freelancer but rather a software development company with immense capability in turning ideas into scalable products while prioritizing security and performance. If you choose us for your project, we promise experienced development, scalable & maintainable solutions given our strong REST APIs oriented skillset. Allow us to join your digital transformation journey and bring forth exceptional results together!
$2,000 USD in 7 days
2.1
2.1

Hello, I am a Senior Software Engineer and Solutions Architect with extensive experience in IT systems administration, automation, API integrations, and cloud platforms. My expertise includes Microsoft 365, Zoho CRM, Zapier, Airtable, AWS/Azure, DNS management, webhooks, JSON, and workflow automation. I have successfully designed and supported scalable automation solutions, managed cloud infrastructure, and provided hands-on technical support while maintaining secure and reliable systems. I am confident I can contribute to SmartSetter's IT operations, automation strategy, and long-term scalability. Best regards, Lav
$2,250 USD in 7 days
2.0
2.0

Cebu City, Philippines
Member since Jun 16, 2026
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