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The Session Manager in my Avaya Aura environment is dropping registrations and intermittently losing SIP connectivity. All other Aura components appear healthy, so I need focused troubleshooting and ongoing support that zeroes-in on the Session Manager layer. Scope of work • Identify the root cause of the connectivity problems through log analysis, SIP traces, and real-time monitoring. • Apply or guide me through the corrective actions (routing tweaks, replication fixes, network adjustments, or patch installation) without disrupting active services. • Document the changes and provide a short report outlining what was found, what was fixed, and recommended preventive steps. Acceptance criteria 1. Stable SIP connectivity for all registered endpoints for at least 48 hours after the fix. 2. No new alarms in System Manager related to replication or link status. 3. Delivery of the final report in PDF or Word format. Remote access to System Manager/Session Manager along with root credentials will be supplied once we agree on the engagement. Familiarity with Avaya logs (traceSM, traceSBC, etc.) and standard Aura administration tools is essential so the issue can be resolved quickly and cleanly.
Project ID: 40407584
7 proposals
Remote project
Active 18 days ago
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7 freelancers are bidding on average $461 USD for this job

As an experienced system engineer, I have a team at my disposal for developing protocol-based diagnostic procedures. With a long background dealing with various VoIP protocols, including SIP; and strong knowledge in Avaya Aura and other related systems such as System Manager & Session Manager, I am the perfect fit for your project. I have successfully accomplished similar tasks before, identifying root causes of connectivity issues through meticulous log analysis, SIP traces and real-time monitoring. My proficiency in tweaking routing strategies, performing replication fixes along with network adjustments or patch installations will ensure efficient troubleshooting and quick resolution without any service disruptions. Additionally, my extensive experience allows me to provide more than just a solution, but also detailed documentation of changes made and preventive measures recommended. My aim is to ensure not just a stable connection for your registered endpoints today, but also for months or even years forward. When you choose me for this project, you're not just getting technical expertise but also dedication to long term success.
$400 USD in 5 days
7.2
7.2

Hi, I can quickly troubleshoot and stabilize your Avaya Aura Avaya Aura Session Manager environment with minimal disruption. I’ll handle: ✔ Deep log analysis (traceSM, SIP traces, alarms, replication logs) ✔ Real-time monitoring of SIP registrations and connectivity drops ✔ Diagnose root cause: routing, DNS, network, replication, or patch-related issues ✔ Apply or guide fixes safely without impacting live services ✔ Verify stability over the required 48-hour window ✔ Provide a clear final report with findings, fixes, and prevention steps I’m experienced with Avaya Aura administration and SIP troubleshooting and can start immediately via remote access.
$650 USD in 3 days
5.0
5.0

Hello, I can troubleshoot and stabilize your Avaya Aura Session Manager SIP and registration issues. Approach I will analyze Session Manager logs, SIP traces (traceSM/traceSBC), and replication status to identify the root cause, focusing only on Session Manager since other components are stable. Work includes Identify cause of registration drops and SIP interruptions Check routing, replication, and network issues Apply fixes or guide changes with minimal downtime Validate stability after changes Deliverables Stable SIP connectivity for 48+ hours No replication or system alarms Final root-cause report (PDF/Word) Timeline 1–3 days depending on system access and findings. I will ensure a safe, non-disruptive fix and clear documentation of everything done. Warm regards, Harpreet Singh
$250 USD in 5 days
2.3
2.3

Hi, I've thoroughly reviewed your Avaya Aura Session Manager issue and am confident I can resolve the SIP connectivity drops and registration losses efficiently. With strong expertise in Avaya environments, SIP troubleshooting, and telecommunication network administration, I will pinpoint the root cause using detailed log analysis, SIP traces, and live monitoring without disrupting your services. I will guide you through necessary corrective steps like routing tweaks or patch installs while ensuring stable SIP connectivity for at least 48 hours post-fix. Lastly, I will provide clear documentation summarizing findings, fixes, and preventive recommendations. I’m ready to start immediately and aim to deliver results within 5 days for minimal downtime and maximum reliability. Could you share if there have been any recent changes in your network or Session Manager configuration before the issue started? Thanks,
$555 USD in 24 days
2.4
2.4

Hello, I can assist you in troubleshooting and stabilizing the Session Manager layer within your Avaya Aura environment. Since your other Aura components are healthy, I will focus specifically on SIP registration stability, replication behavior, and Session Manager connectivity paths to isolate the root cause quickly. My approach will include detailed analysis of trace logs (traceSM, SIP traces, alarm logs in System Manager), real-time monitoring of registration drops, and validation of network and routing consistency between Session Manager, Communication Manager, and related SBC interfaces. Based on findings, I will apply corrective actions such as routing adjustments, replication repair, SIP timing tuning, or patch/configuration recommendations — all carefully implemented to avoid disruption of active services. Portfolio: https://www.freelancer.pk/u/salahuddin1973 I’m ready to begin as soon as access is provided and can prioritize this to resolve it quickly and cleanly. Best regards, Naufal
$300 USD in 22 days
0.0
0.0

Cairo, Egypt
Member since Apr 22, 2026
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