Seeking Skilled Communicator for Customer Relationship Management
€20-36 EUR / hora
I am seeking an experienced and articulate professional to communicate with a client over the phone to address and clarify issues raised in an email regarding a project in cybersecurity. The ideal candidate should have a strong command of English and the ability to assertively and respectfully present counterarguments to the client's concerns.
Understanding the concerns raised by the client in a received email.
Preparing counterarguments and clarifications to address the client's concerns.
Communicating over the phone with the client to present the counterarguments and clarifications.
Maintaining professionalism and respect during interactions.
Excellent communication and negotiation skills in English.
Knowledge in Cybersecurity is preferred.
Ability to understand and address concerns related to project details, invoicing, and payment terms.
ID do Projeto: #37223290
Sobre o projeto
54 freelancers estão ofertando em média €28/hora nesse trabalho
Hi there! I am available for your task and do your task with full responsibility and deliver on time. Could we discuss more details over chat? Thank You :)
Hello! Communication has been my top skill and I am confident to showcase it to you in no time. Customer satisfaction is my top priority as well as engaging in a comfortable and ease of accessing means.
I'm very calm and outgoing, I can handle responsible answering in difficult times, I'm very polite and patient with clients, I'm very good in writing official emails and I'm great in communication.