Software Phone Auto dialer

This project involves the creation of a Microsoft Windows 2000 PRO/XP based application for making outbound telephone calls from a Single computer using Multiple VoIP telephone lines ( at least 2).

I am looking for a basic contact manager (Name, Phone Number, Address, City, State, ,email, Notes section, TimeZone, Call Outcome) with the ability import data from .csv files. It would also be great if the contact manager portion of the program, could handle multiple lists in separate files.

I would also want to be able to select/filter the list based on any of the fields or any combination of 2 fields (TimeZone and Outcome). Standard list maintenance features would also be required, ie reset call outcome status, bulk delete options based on call outcome status.

We would want it to function as follows:

-Configure up to 'n' (all I can see 1 person being able to handle is 3) VOIP phone lines I wouldn't want to use more then say 60-70 kilobits/second bandwidth for each line.

-Import a contact list into the program

-Start dialing out on the preconfigured lines automatically.

-Once a call is answered. Stop dialing on the other remaining lines and connect the answered line to the agent via the softphone built into the program.

-Have the agent record an outcome of the call. There should be a call wrap up mode, where by the call is disconnected, but won't start dialing again until the agent selects a call outcome.

-Continue dialing again

Repeat this process until the user decides to stop or the end of the contact file is reached.

Now the program should be able to detect busy signals and also be able to automatically hang up after a specifed number of rings or seconds of ringing. The system should also include an option to add a delay (in seconds) before dialing begins on each additional line beyond the first. This can be a slider or an input field. The program should have the ability to create a log of the calls the program has made. This can be a simple .csv file with date/time of call, phone number dialed, call outcome.

The program must be able to run on Windows 2000 or XP

Habilidades: .NET, Programação C, Telemarketing, Área de trabalho do Windows

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Acerca do Empregador:
( 0 comentários ) San Antonio, United States

ID do Projeto: #53112

14 freelancers estão ofertando em média $4321 para esse trabalho


plz check my PMB

$4990 USD in 49 dias
(69 Comentários)

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$5000 USD in 30 dias
(50 Comentários)

Greetings, We have more than 10 years of expereince in VoIP, Call Center, IVRS and developed large call centers using traditional telephony as well as viop in both windows (using dialogic) and in linux (using asteri Mais

$4000 USD in 40 dias
(5 Comentários)

Hello Sir We are an offshore well established company for about more than five years. We have experienced developers (PHP, ASP, ASP.NET, MYSQL, C# etc.) and those are dedicated in their respective [login to view URL] are 100 Mais

$5000 USD in 60 dias
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We are expert java Swing developers for past 4 years we have products in Java Swing & Mysql. We have a satisfied client service history for 3years. We provide remote servicing also. We have expert programmers in Java, Mais

$3500 USD in 20 dias
(1 Comentário)

Sir We can do this project. We reviewed your requirements and we would like to execute this project using VisualBasic and C++ in Windows Platform. Awaiting your response. Thanks Aman

$4000 USD in 23 dias
(1 Comentário)

Dear Sir, We're a softphone dialer company years experience in voip application. We help many voip service provider create a custom dialer for them. Our dialer not only for voip dialer but also can be use for Callc Mais

$5000 USD in 21 dias
(0 Comentários)

We are a team of certified professionals of different technologies. pls check pmb

$5000 USD in 50 dias
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$4500 USD in 30 dias
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We are group of highly qualified software professionals (from Top 3 colleges) from India and running our own company. Our main focus is to provide quailty work to our customers at cheap rates and build a strong custome Mais

$4999 USD in 40 dias
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I am currently handling this kind of project,please see profile.

$4500 USD in 40 dias
(0 Comentários)

Hi, Please open PMB for bid details and further discussions. Regards Erik

$3000 USD in 30 dias
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We are a growing software company having & callcenter operations too. We have developed a dialer for our use, which meets your requirements as we are also in the same [login to view URL] is in the verge of completion and needs Mais

$3000 USD in 20 dias
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Intelligent Software Technologies is a leading global provider of Information Technology services, specializing in the design and deployment of leading-edge solutions. Intelligent Software Technologies holds strategi Mais

$4000 USD in 40 dias
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