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I'm looking to integrate a rule-based chatbot, supported by AI with human fallback, into my sales software. Additionally, I need to migrate the backend to Postgres. The AI-powered chatbot should handle: - Customer support - Product recommendations - Order tracking - create orders in the Crm after admin payment confirmation so in this moments the bot receive order and it creates draft order in Shopify then the admin accept the order in earrings button. The goal is for the backend to cover 75-80% of scenarios in the chat , with AI handling 20-25%. The chatbot must integrate with: - E-commerce platform (currently syncing with Shopify, wanting to add WooCommerce and Vtex) - CRM system Ideal skills and experience: - Expertise in chatbot development and integration - Experience with Postgres migration - Familiarity with e-commerce platforms, especially Shopify, WooCommerce, and Vtex - Strong background in CRM systems integration Software is almost done just have to train the chat to cover de 75-80% of scenearios to reduce costs Also is think to the lenguaje be segmented per country v1 - Colombia Looking for a freelancer who can efficiently deliver this project within my budget.
ID do Projeto: 40176407
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122 freelancers estão ofertando em média $2.177 USD for esse trabalho

1. I’d start by sitting inside your existing software and watching how sales chats actually flow today. Not hypotheticals — real paths customers take until they buy, ask, or drop. 2. From that, I’d list the 30–40 most repeated situations and turn them into clear, rule-based chat paths. Each path would end in one of three outcomes: answer given, action triggered, or human takeover. 3. Next, I’d wire the chatbot so rules always fire first. AI only steps in when the input doesn’t cleanly match a rule. When confidence drops, the bot pauses and hands the chat to a human — no guessing. 4. For orders, the flow stays controlled. The bot never completes a sale. It only creates a **draft order in Shopify** once the customer confirms intent. An admin reviews, confirms payment, and clicks accept. Only then does the order finalize. The same pattern is reused later for WooCommerce and VTEX. 5. Every chat action (questions, recommendations, draft orders, handoffs) is logged into the CRM so nothing is lost. 6. In parallel, I’d migrate the backend to Postgres carefully. Existing data moves first. Reads switch over. Writes switch last. IDs stay consistent so integrations don’t break. 7. Language rules are segmented from day one. v1 runs in Colombia Spanish, with structure ready to add other countries without rewriting logic. 8. I’d stop once the bot reliably covers 75–80% of chats and hands off the rest cleanly. **AI responses allowed inside active order creation? (yes/no)**
$1.500 USD em 7 dias
9,4
9,4

Greetings, I understand you are looking to integrate a rule-based chatbot with AI support and human fallback into your sales software, while migrating the backend to Postgres. The chatbot should handle customer support, product recommendations, order tracking, and create draft orders in Shopify after admin confirmation, covering 75–80% of scenarios automatically, with AI handling the rest. Integration with Shopify, WooCommerce, Vtex, and your CRM is required, with language segmented for Colombia in version one. Before we proceed, I would like to clarify a few things. 1, Are there existing chatbot flows or training data to leverage. 2, Which Postgres migration tasks remain, and any preferred ORM or tools. 3, Expected timeline and milestone structure for delivery. Our team includes developers experienced in chatbot integration, e-commerce platforms, CRM connectivity, Postgres migrations, and multilingual AI support. We focus on efficient delivery, scenario coverage optimization, and cost reduction through automation. Let us connect to review requirements, training scope, and timeline. The current bid amount is a placeholder to start the conversation. Regards Yasir LEADconcept PS: Let me know, if you want to see our team past work to determine our skills/expertise or past customer's references.
$2.250 USD em 7 dias
9,4
9,4

As an experienced software developer and the head of ZAWN Tech, my team and I offer the perfect combination of skills to tackle your project. With over a decade of experience, we have not only mastered AI Chatbot development but also possess extensive knowledge in database management, specifically Postgres. Additionally, our proficiency in Shopify will aid your ecommerce needs as well as our aptitude in other systems such as WooCommerce and Vtex. Through our deep technical knowledge and wide project exposure, we have developed the ability to build fast, secure and scalable systems to meet even the most complex requirements and scenarios. My team is also highly adept at training chatbots to handle specific purposes - in this case including product recommendations, customer support etc., reducing costs while increasing efficiency. Our previous work within CRM system integration complements this opportunity further. With clear communication and long-term support guaranteed, selecting us for the job will not only commend software of exceptional quality, tailored uniquely for your business but an invaluable partnership that will serve you well into the future. Having helped countless clients achieve their project vision efficiently so far, we're excited about the possibility of doing so for you too.
$3.000 USD em 30 dias
8,7
8,7

Hi, Integrating a rule-based AI chatbot with human fallback into your sales software while migrating your backend to Postgres is a strategic move to enhance customer experience and streamline order management across Shopify, WooCommerce, and Vtex. I understand your need for the chatbot to handle 75-80% of interactions autonomously, with AI managing the rest, including order creation workflows that sync with your CRM and Shopify draft order system. I bring extensive experience in chatbot development, Postgres migrations, and deep integration with e-commerce platforms and CRMs. I will focus on training the chatbot to cover your scenarios accurately, ensuring language segmentation for Colombia (v1), aligning with your cost-reduction goals. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. Looking forward to partnering with you to finalize this plan. Could you clarify which CRM system you are currently using and how you envision the human fallback interaction working within your sales process? Thanks, Asad
$1.500 USD em 30 dias
8,2
8,2

Hello, I have 10 years of experience in chatbot integration and database migrations. I propose integrating a rule-based AI chatbot with human fallback into your sales software. I will ensure seamless Postgres migration for the backend. The chatbot will manage customer support, product recommendations, and order tracking. Integration will include Shopify, WooCommerce, Vtex, and your CRM system. I am experienced in handling up to 80% of chat scenarios with AI. The solution will be optimized for multilingual capabilities starting with Colombia. I am confident in delivering this project within your budget efficiently. Regards, VishnuLal NB*
$2.500 USD em 7 dias
7,4
7,4

Hi, this is Elias from Miami. I reviewed your scope and I’m aligned: you want a rule-based chatbot first (to cover ~75–80% of conversations cheaply), with AI only for the remaining 20–25% + human fallback, and in parallel you want the backend migrated to Postgres. The bot also needs to integrate tightly with your sales software + CRM, and with e-commerce (Shopify now, later WooCommerce + VTEX). Key workflow: bot collects the order → creates a draft order in Shopify → admin confirms payment → then the bot/CRM finalizes the order flow. I can build this in a way that keeps costs down: deterministic flows + intent routing + templates, and AI only when confidence is low or a free-text question needs help. Colombia-first language segmentation (Spanish) is totally doable. Q1: For the “admin payment confirmation” step — where does that happen today (inside your CRM, inside Shopify, or your sales software admin panel), and what event/endpoint should trigger “convert draft → confirmed”? Q2: What’s your current backend stack + DB (MySQL? Mongo?), and do you need zero-downtime migration or can we do a planned maintenance window with a clean cutover to Postgres? Q3: For human fallback: do you want it inside your own dashboard (agent inbox), or via WhatsApp/Intercom/Zendesk — and should the agent see full chat context + customer/order data? Regards, Elias
$2.250 USD em 7 dias
7,3
7,3

Hi there, I’m excited about the opportunity to integrate a rule-based AI chatbot into your sales software and migrate your backend to Postgres. With my extensive experience in chatbot development and integrating e-commerce platforms like Shopify and WooCommerce, I can ensure a seamless transition that meets your goal of addressing 75-80% of customer scenarios. I’ll focus on training the chatbot to handle support, product recommendations, and order processes efficiently, while also limiting human fallback. Furthermore, I will ensure that your CRM integrates effectively with this system. Let’s discuss the project timeline and how we can align our expectations.
$1.500 USD em 20 dias
7,1
7,1

Hello, I understand you’re looking to integrate a rule-based chatbot with AI fallback into your sales software while migrating your backend to Postgres. I have extensive experience in chatbot development, AI-assisted automation, and CRM/e-commerce integration, including Shopify, WooCommerce, and Vtex. My approach ensures the chatbot can autonomously handle 75–80% of customer scenarios—support, product recommendations, and order tracking—while AI covers 20–25% with human fallback. I will implement a seamless workflow where the bot creates draft orders in Shopify after admin payment confirmation, and the admin finalizes them via the approval button. Postgres migration will be handled carefully to maintain data integrity and optimize performance for multi-platform integration. The chatbot will be trained for country-specific language (initially Colombia) and structured for easy scaling to other regions. Deliverables include a fully integrated, rule-based chatbot with AI fallback, Postgres backend migration, CRM and e-commerce connectivity, and multi-scenario coverage testing. The solution will reduce operational costs, automate high-volume chat interactions, and ensure accurate order creation and management across your platforms. Thanks Asif.
$3.000 USD em 11 dias
6,8
6,8

Hi I can integrate a hybrid rule-based + AI chatbot into your sales software and migrate the backend to Postgres while keeping Shopify/WooCommerce/Vtex + CRM sync stable. The key technical challenge is achieving 75–80% rule coverage without breaking edge-case order flows, then using AI only for the remaining 20–25% in a controlled, cost-safe way. I’ll implement an intent/decision-tree layer for support, recommendations, and order tracking, backed by a knowledge + product/order API so answers stay deterministic and auditable. For the Shopify flow, the bot will capture the order, create a draft order in Shopify, and only finalize it after admin payment confirmation/approval (with idempotent webhooks and status tracking). AI will be used as a fallback with strict guardrails, tool-calling to your APIs, and confidence thresholds so it escalates to a human when uncertain. I’ll migrate your database to Postgres with schema cleanup, migrations, and query optimization, ensuring no downtime patterns and data integrity for sync processes. We’ll support Colombia Spanish first with country/language segmentation built into intents, templates, and content so expansion is straightforward. Thanks, Hercules
$3.000 USD em 15 dias
6,4
6,4

With over a decade of experience as a FULL STACK SOFTWARE ENGINEER, I have successfully delivered numerous projects spanning from e-commerce websites and CRM system integrations to AI-driven chatbot solutions. I boast in-depth knowledge of platforms like Shopify, WooCommerce, and Vtex that makes me the perfect fit for your project. Not only am I proficient in AI Chatbot development, but I can also tackle your Postgres Migration needs without any hiccups. One thing that sets me apart is my knack for not just designing but also scaling technology products. For instance, I have enough proficiency to train the chatbot to proficiently handle 75-80% of possible scenarios which would undoubtedly help you reduce costs. Being a meticulous communicator helps me deeply understand and align with the goals of my clients. Moreover, having worked on various high-tech applications, I ensure robust code and deliver innovative solutions at an affordable price within tight deadlines. Lastly, operating in line with the principle - "I firmly believe, that complexity of the product should be hidden behind the ease of use of the software interface", I assure you improved customer support efficiency and elevated user experience via seamless integration into your sales software while adeptly managing & migrating your backend to Postgres - all scales you look forward to achieving with this project. Let's transform your Colombian user base experience together!
$1.500 USD em 10 dias
7,1
7,1

Hello, How would you like to see a rule-based chatbot demonstration that enhances your sales software before making any commitment? Our solution seamlessly integrates a robust AI-powered chatbot with your existing systems while migrating your backend to Postgres, ensuring a smooth transition and enhanced customer interactions. Let's discuss how we can tailor this solution to meet your specific needs and budget. Best, Smith
$2.250 USD em 7 dias
6,6
6,6

Hello daniela0537. I have extensive experience building rule-based and AI-assisted chatbots, integrating with Shopify, WooCommerce, VTEX, and CRMs, and migrating backends to Postgres. I will train the bot to cover 75–80% of scenarios with rule-based flows and AI fallback for 20–25%, implement the workflow that creates draft Shopify orders from bot interactions and finalizes orders in your CRM after admin payment confirmation, integrate WooCommerce and VTEX alongside Shopify, and migrate your backend to Postgres with country-segmented Spanish (Colombia) support. Why We Work Together: - Proven experience with ecommerce and CRM integrations - Efficient Postgres migrations and backend optimization - Focus on reducing support costs by maximizing rule coverage Best Regards, Sherman
$2.250 USD em 7 dias
6,1
6,1

Hello, I understand the requirement for chatbot integration, Postgres migration, and e-commerce/CRM integration. I can help with developing and integrating the rule-based chatbot, migrating to Postgres, and integrating with Shopify, WooCommerce and CRM. I am confident I can handle the project efficiently. Regards, Parvesh M.
$1.500 USD em 3 dias
6,3
6,3

Hello There!!! ⚜⭐⭐⭐⭐⚜(( Integrating an AI-assisted chatbot with Postgres backend migration for optimized sales workflows ))⚜⭐⭐⭐⭐⚜ I understand you need a hybrid rule-based and AI chatbot integrated into your sales platform, capable of handling customer support, product recommendations, order tracking, and creating draft orders in Shopify with admin approval. Alongside this, the backend will be migrated to Postgres and structured to reduce costs by covering 75–80% of chat scenarios automatically. I bring expertise in chatbot integration, Postgres migration, and e-commerce platform connections (Shopify, WooCommerce, Vtex). My approach ensures smooth CRM synchronization, multi-country language support, and cost-efficient automation. Key features: 1. AI-assisted chatbot covering majority of user scenarios 2. Automated draft order creation with admin verification 3. Postgres backend migration for reliability and scalability I would be glad to discuss the best training strategy for the chatbot and an efficient rollout timeline. Warm Regards, Farhin B.
$1.515 USD em 15 dias
6,4
6,4

Chatbot Integration and Postgres Migration I’m a full-stack software engineer with expertise in React, Node.js, Python, and cloud architectures, delivering scalable web and mobile applications that are secure, performant, and visually refined. I also specialize in AI integrations, chatbots, and workflow automations using OpenAI, LangChain, Pinecone, n8n, and Zapier, helping businesses build intelligent, future-ready solutions. I focus on creating clean, maintainable code that bridges backend logic with elegant frontend experiences. I’d love to help bring your project to life with a solution that works beautifully and thinks smartly. To review my samples and achievements, please visit:https://www.freelancer.com/u/GameOfWords Let’s bring your vision to life—connect with me today, and I’ll deliver a solution that works flawlessly and exceeds expectations.
$1.500 USD em 7 dias
5,6
5,6

Hi, I can integrate a rule based chatbot with AI support and human fallback into your existing sales software while migrating the backend cleanly to PostgreSQL. I have experience building hybrid chat systems where structured rules handle the majority of scenarios to control costs, with AI stepping in only when needed. I can design the chatbot to reliably cover 75 to 80 percent of customer support, product recommendations, order tracking, and order creation workflows, while keeping AI usage focused and efficient. I understand your Shopify flow where the bot creates a draft order after admin payment confirmation and the admin finalizes it, and I can extend this logic to support WooCommerce and Vtex as planned. I will also handle CRM integration so conversations, orders, and customer data remain synchronized. The Postgres migration will be done carefully to preserve data integrity and performance. I can also structure the chatbot language and logic by country, starting with Colombia, so responses feel localized and relevant. The result will be a maintainable, cost efficient system that reduces manual workload while fitting smoothly into your existing platform. Best, Justin
$2.000 USD em 15 dias
5,3
5,3

Hello — I’ve implemented rule-based + AI-assisted chatbots with human fallback inside sales/CRM workflows, including Shopify order-draft creation and order-status flows, plus backend migrations to PostgreSQL for reliability and scale. I’ve also integrated commerce connectors and recommendation logic to handle the majority of support scenarios while keeping LLM usage targeted for edge cases. My approach is to map and prioritize the top 75–80% chat scenarios into deterministic flows (intents, rules, decision trees, FAQ + order tracking + payment-confirmation → create draft order in Shopify → admin approval), then layer AI for the remaining 20–25% with strict guardrails, tool-calling, and seamless human handoff. On the backend, I’d migrate to Postgres with a staged rollout (schema design, data migration scripts, validation, and zero/low-downtime cutover), while building/expanding integrations for Shopify now and WooCommerce/Vtex next via a connector layer and webhook/event pipeline. For Colombia v1, I’d segment language and business rules by country using locale configs (ES-CO tone, taxes/shipping/payment nuances) while reusing the same core flows and integration services. I’d love to collaborate and help you ship a cost-efficient chatbot that reduces support load without breaking your existing sales process.
$2.250 USD em 7 dias
5,1
5,1

hi, i have reviewed the details of your project. we can train your chatbot to cover 75-80 percent of common scenarios in sales and customer support, including product recommendations, order tracking, and creating draft orders in shopify that your admin can confirm. the ai will handle the remaining 20-25 percent of scenarios. we will migrate your backend to postgres smoothly, ensuring all crm and ecommerce integrations continue to work, including shopify, woo commerce, and vtex. the chatbot will be configured to work with your crm to create orders and maintain accurate data across systems. we can also set up language segmentation for colombia in v1 to improve user experience. let's have a detailed discussion, as it will help me give you a complete plan, including a timeline and estimated budget. i will share my portfolio in the chat. regards mughiraa
$2.250 USD em 7 dias
5,2
5,2

Hello I hope this message finds you well. I am Suresh, the founder of Sanghvi Technosoft. Our goal at Sanghvi Technosoft is to give you everything to make your business shine from marketing to the best graphic design, to development. So it's been going great for your business and now you're looking to get more digital exposure and attract more clients, and we believe this is the best time to remind you of our superpowers that are always at your service: We are a full-service agency with expertise in web and mobile development, digital marketing, graphic designing, etc. We have helped a lot of customers from different industries grow their businesses by providing them with the best quality services at affordable prices. It can take months to just get started with a simple website. With Sanghvi Technosoft, you can get a high-quality website and content effortlessly and quickly. Let's discuss your requirements and see how we can help you. Message us now to discuss more and get a free quote. I look forward to hearing from you soon! Thanks and Best Regards, Sanghvi Technosoft Note: Final quotation and timeframe for this project will be providing after our discussion.
$2.250 USD em 7 dias
5,4
5,4

Hey, I’ve reviewed your project and understand you’re looking to integrate a hybrid rule-based and AI-powered chatbot into your sales software while migrating the backend to Postgres. The goal is for the chatbot to handle 75–80% of scenarios automatically, with AI covering the remaining 20–25%, reducing support costs while maintaining smooth human fallback. I can enhance your current system to handle customer support, product recommendations, order tracking, and order creation workflows—where the bot generates draft orders in Shopify after admin confirmation. I’ll ensure seamless integration with your CRM, and extend e-commerce connectivity to WooCommerce and Vtex. Language support will be configured per country, starting with Colombia, and I’ll train the bot on your scenarios to optimize coverage. The migration to Postgres will be handled carefully to maintain data integrity and performance. You’ll receive a fully tested, maintainable solution with documentation so your team can manage it confidently. Let’s connect so I can review your current setup and outline the most efficient plan for training and integration. Best regards, Muhammad Adil Portfolio: https://www.freelancer.com/u/webmasters486
$1.900 USD em 14 dias
5,5
5,5

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