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Saya membutuhkan sebuah sistem admin chat online yang memungkinkan saya mengelola pesan otomatis agar percakapan dengan pelanggan tetap responsif bahkan di luar jam kerja. Fokus utama saya adalah menyiapkan pesan tindak lanjut yang dapat dipicu berdasarkan aktivitas pengguna—misalnya saat keranjang belanja ditinggalkan atau setelah dukungan pertama diberikan. Ruang lingkup pekerjaan: • Merancang dan membangun antarmuka admin berbasis web yang sederhana dan mobile-friendly. • Menyediakan modul “Kelola Pesan Otomatis” tempat saya dapat membuat, mengedit, dan menjadwalkan pesan tindak lanjut. • Menambahkan opsi pemicu (waktu, tindakan pengguna, atau kata kunci) untuk setiap pesan. • Integrasi dengan platform chat populer (WhatsApp Business API, Facebook Messenger, atau alternatif open-source) — pilih mana yang paling efisien dan terjangkau. • Log dasar agar saya bisa memantau apakah pesan terkirim, dibaca, dan mendapat balasan. Harap gunakan bahasa pemrograman dan framework yang Anda kuasai (Node.js, Laravel, atau stack setara) asalkan dokumentasinya jelas. Sertakan: – Kode sumber lengkap. – Petunjuk pemasangan di server VPS standar (Ubuntu). – Satu contoh template pesan tindak lanjut siap pakai. Proyek dianggap selesai ketika saya dapat: 1. Masuk ke dashboard admin. 2. Membuat pesan tindak lanjut dan menetapkan pemicunya. 3. Melihat pesan tersebut terkirim secara otomatis pada skenario uji. Jika Anda pernah membangun bot, helpdesk, atau sistem autoresponder serupa, sertakan demo atau repo portofolio.
Project ID: 40304433
22 proposals
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Active 1 mo ago
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22 freelancers are bidding on average $27 USD/hour for this job

Hello! Saya sudah membaca kebutuhan Anda dan ini adalah proyek yang menarik. Membangun sistem admin chat otomatis yang dapat mengirim pesan tindak lanjut berdasarkan aktivitas pengguna adalah sesuatu yang bisa saya bantu kerjakan. Untuk proyek seperti ini, biasanya saya membuat dashboard admin berbasis web yang ringan dan mobile-friendly, dengan backend yang mengatur trigger pesan otomatis serta integrasi dengan platform chat seperti WhatsApp Business API atau Messenger. Sistem yang dikembangkan dapat mencakup: • Dashboard admin untuk login dan mengelola sistem pesan otomatis • Modul Kelola Pesan Otomatis untuk membuat, mengedit, dan menjadwalkan pesan • Trigger pesan berdasarkan waktu, aksi pengguna (misalnya abandoned cart), atau kata kunci tertentu • Integrasi platform chat seperti WhatsApp Business API atau Messenger • Log aktivitas pesan untuk melihat status terkirim, dibaca, dan balasan pelanggan • Arsitektur backend menggunakan Node.js atau Laravel dengan database yang mudah dikelola Deliverables yang akan diberikan: • Kode sumber lengkap dengan struktur yang rapi • Panduan instalasi di VPS Ubuntu • Contoh template pesan tindak lanjut yang siap digunakan Pertanyaan singkat: apakah sistem ini akan terhubung dengan website e-commerce tertentu (misalnya WooCommerce atau Shopify) untuk mendeteksi aktivitas seperti keranjang yang ditinggalkan? Best regards, Jasmin
$20 USD in 40 days
9.4
9.4

Having specialized in API integration, PHP, and web development for over 18 years, CnELIndia is the perfect fit for your project. We have successfully tackled comparable assignments in the past, crafting automated chat systems, bots, and helpdesk frameworks. Our vast experience ensures we understand the significance of nuanced features like tracking message delivery status, read receipts, and replies. Our developers are skilled in numerous programming languages such as Node.js (which you mention as a preference), Laravel (or similar stacks). Our priority is to build a mobile-friendly conventional web-based admin interface that’s simple to navigate while remaining powerful in its functionality. Thus making it a breeze for you to create, edit, and schedule follow-up messages; with each one having specific triggers based on user activities or keywords. Integrating popular chat platforms (like Whatsapp Business API, Facebook Messenger) or open-source alternatives will be executed seamlessly by our team. Moreover, we always provide comprehensive source code with explicit installation instructions on VPS servers like Ubuntu. Our offered sample ready-to-use follow-up message templates allows quick start-ups following completion
$20 USD in 40 days
9.1
9.1

I can develop the Admin Chat Otomatis system using Laravel and PHP, ensuring a user-friendly interface and seamless integration with popular chat platforms. My expertise in Website Design, Graphic Design, HTML, and Laravel align perfectly with the project requirements. Rest assured, I am flexible with the budget and committed to delivering high-quality results within your constraints. Let's discuss the project scope in detail to refine the budget. I am eager to kickstart this project and showcase my skills. Please go through my profile to see my extensive experience. Looking forward to hearing from you.
$18 USD in 3 days
8.8
8.8

Hi there, I reviewed your requirements and this looks like something we can handle well. An admin chat system with automated message management is right in our wheelhouse—we've built several similar platforms using Laravel and PHP. I noticed you need the automation piece to be smooth and intuitive. A couple quick questions: Are you looking to automate responses based on keywords, or do you need scheduling capabilities too? And will this integrate with an existing system? I have delivered 1500+ web and mobile projects over 14+ years — happy to share relevant examples. Let's chat about the details. Thanks, Hasan
$200 USD in 7 days
8.8
8.8

Your follow-up message system will fail if you don't handle WhatsApp Business API rate limits correctly - most implementations I've audited break when sending more than 80 messages per second, causing customer messages to queue for hours instead of minutes. Before I architect the solution, I need clarity on two things. First, what's your expected message volume per day - are we talking 500 conversations or 5,000? This determines whether we use webhook queuing or direct API calls. Second, which chat platform gives you the best customer engagement right now - WhatsApp, Messenger, or are you open to Telegram if it cuts integration costs by 60%? Here's the architectural approach: - LARAVEL + LIVEWIRE: Build a real-time admin dashboard where you see message status updates without refreshing the page, plus role-based access if you add team members later. - WHATSAPP BUSINESS API + REDIS QUEUE: Implement a job queue system that handles API timeouts and retries failed messages automatically, ensuring 99% delivery rate even during peak hours. - MYSQL TRIGGER SYSTEM: Create event listeners that fire messages based on cart abandonment (15-min delay), support ticket closure (24-hour check-in), or keyword detection in incoming chats. - RESPONSIVE UI + TEMPLATE BUILDER: Design a mobile-first interface using Tailwind CSS so you can edit message templates from your phone, with variable placeholders like {customer_name} and {product_link}. - DEPLOYMENT AUTOMATION: Provide Docker Compose setup for Ubuntu VPS with one-command installation, plus Nginx config for SSL and automatic backup scripts. I've built 4 similar autoresponder systems for e-commerce clients in Indonesia and Malaysia - one handled 12K daily messages across WhatsApp and Telegram without dropping a single conversation. Let's schedule a quick 15-minute call to confirm your platform choice and message triggers before I start development.
$18 USD in 30 days
6.9
6.9

Hello, I can help you build a simple and efficient admin chat management system that allows you to automate follow-up messages and keep conversations active with customers even outside working hours. The admin panel will be web-based, clean, and mobile-friendly so you can easily manage everything from any device. I will create a “Manage Automated Messages” module where you can add, edit, schedule, and organize follow-up messages with triggers such as user actions, specific keywords, or time-based conditions like abandoned carts or post-support follow-ups. For the backend, I can develop the system using a reliable stack such as Node.js or Laravel, ensuring the structure is scalable and easy to maintain. The system will also include integration with a suitable chat platform like WhatsApp Business API, Facebook Messenger, or a cost-effective open-source alternative, depending on what fits your needs best. Additionally, I’ll implement a basic logging system so you can monitor whether messages were sent, delivered, read, or replied to. You will receive the complete source code, clear VPS (Ubuntu) installation instructions, and a ready-to-use follow-up message template so you can quickly test automated scenarios from the admin dashboard.
$20 USD in 40 days
4.5
4.5

Hello, With a proven track record in web and database management, PHP and web development, I am confident I can build you the automated admin chat system you require. Having expertise in Node.js and Laravel, your preferred stack, means I will design an intuitive, user-friendly admin interface that meets your needs and is mobile-friendly: enabling conversion even outside office hours. Moreover, being skilled in HTML/CSS - the core of most web applications - ensures a smoothly integrated front-end for your automated chat system. Familiar with popular chat platforms like WhatsApp Business API, Facebook Messenger etc., I will choose the most efficient and affordable one for your business. I've successfully crafted and implemented numerous chatbot solutions similar to what you need, so to ensure all bases are covered I will provide a basic log system for message tracking. In addition to excellent coding abilities, my creative background makes me adept at crafting messages that resonate with intended audiences. This strength would be particularly critical and relevant as I would ensure efficient message triggers based on factors like time, user activity or keywords. With me, you are assured of quality and completeness in deliverables - full source code, installation guidelines on standard VPS servers (Ubuntu), dialed-in plugins and even a ready-to-use follow-up message template as requested. Let's make your dream project a reality! Thanks, Arshiya
$20 USD in 40 days
3.9
3.9

Hello, The real challenge is ensuring efficient message delivery and user engagement while maintaining system responsiveness. I will design a microservices architecture for the admin panel, utilizing Node.js for the backend. An API layer will expose endpoints for message management and user activity triggers. This API will support RESTful principles with proper versioning. For real-time communication, I will implement a WebSocket connection to push notifications about message status updates. To handle asynchronous tasks, I will employ a message queue system, such as RabbitMQ, for processing follow-up messages based on user actions. The database schema will include timestamped logs to track message delivery and responses, ensuring data integrity. A robust security model will be enforced using OAuth 2.0 for API authentication and encryption for sensitive data in transit. Will the system need to integrate with a specific chat platform first? Are there any specific analytics or logging requirements you envision? Ready to build a responsive and scalable chat management system.
$15 USD in 40 days
3.5
3.5

Hey, I noticed your project, Kembangkan Admin Chat Otomatis and believe I can help. My work in PHP has prepared me well for this kind of project. Looking forward to hearing your thoughts.
$15 USD in 7 days
4.3
4.3

Halo, Sistem seperti ini akan lebih bagus kalau logika trigger, pengiriman pesan, dan monitoring dipisah dengan rapi sejak awal, supaya nanti tidak sulit saat menambah skenario follow up baru. Saya biasanya membangun dashboard admin yang ringan untuk mengelola template, jadwal, dan trigger, lalu backend menangani event seperti abandoned cart, keyword, atau jeda waktu tertentu sebelum pesan dikirim otomatis. Untuk integrasi chat, pilihannya bisa disesuaikan antara WhatsApp Business API, Messenger, atau opsi yang lebih hemat tergantung volume dan kebutuhan tracking status kirim serta baca. Yang penting, alur log dan retry pesan dibuat jelas supaya admin bisa tahu mana yang terkirim, gagal, atau perlu dicek. Apakah Anda ingin fokus dulu ke satu channel seperti WhatsApp, atau sejak awal dashboard harus mendukung beberapa channel sekaligus?
$20 USD in 40 days
2.7
2.7

Hi there, I understand you're looking for an online chat admin system to manage automated messages, ensuring responsive customer conversations even after hours. This is vital for addressing situations such as abandoned shopping carts and follow-up interactions. My name is Kanzah Afaq, and with over 7 years of experience in PHP, Website Design, Graphic Design, HTML, Laravel, Web Development, Automation, Chatbot, Database Management, and API Integration, I am well-equipped to deliver a user-friendly web-based admin interface. I will build efficient modules for managing automated messages, integrating with popular chat platforms, and ensuring seamless tracking of message status. You can review my previous work through these portfolio links: https://www.freelancer.com/u/KanzahAfaqAhmad I am excited to contribute to your project and implement the solutions you envision. Thank you, Regards, Kanzah Afaq
$20 USD in 7 days
2.5
2.5

Hello, I am very interested in the Online Chat Admin position. I am a native Indonesian speaker and I am comfortable communicating with people through chat in a polite and professional manner. I am patient, responsive, and able to handle messages carefully. I can reply to customers quickly, provide clear information, and maintain a friendly tone during conversations. I am also responsible and able to follow instructions well. I am willing to learn and adapt to your system, and I will do my best to support your customers and represent your business positively. Thank you for considering my application. I look forward to working with you.
$20 USD in 40 days
0.0
0.0

Hi, good day. I understand you need an online chat admin system that helps manage automated messages based on user activity, such as abandoned carts or post-support interactions. I can design and develop a mobile-friendly web-based admin interface where you can easily manage and schedule follow-up messages with triggers like time, user actions, or keywords. I'll integrate with popular chat platforms such as WhatsApp Business API or Facebook Messenger, ensuring both efficiency and affordability. Which chat platforms do you currently use, or would you prefer a specific one for this project? Are there any specific conditions or advanced triggers you’d like to set up for the messages? Do you need analytics features, such as tracking conversion rates from the automated messages? Let's discuss the details further!
$20 USD in 40 days
0.0
0.0

Halo, perkenalkan saya Bayu suhendra Saya tertarik dengan proyek yang Anda tawarkan dan siap membantu menyelesaikannya dengan hasil terbaik. Saya memiliki pengalaman dalam [sebutkan skill, misalnya: pembuatan caption, desain poster, atau editing], dan terbiasa bekerja dengan cepat serta rapi. Saya menawarkan pengerjaan yang: Tepat waktu Komunikatif Bisa revisi sesuai kebutuhan Jika Anda berkenan, saya siap mulai segera dan berdiskusi lebih lanjut mengenai detail proyek ini. Terima kasih atas kesempatan yang diberikan ?
$20 USD in 40 days
0.0
0.0

Saya memiliki pengalaman 2+ tahun mengembangkan sistem chat otomatis dengan integrasi WhatsApp Business API. Saya akan merancang antarmuka admin web (mobile-friendly) + modul pemicu aktivitas (keranjang belanja → pesan tindak lanjut), serta log dasar untuk memantau status pesan. Proyek ini saya kerjakan dengan timeline 2 minggu dan jamin uji coba 7 hari.
$20 USD in 40 days
0.0
0.0

Semarang, Indonesia
Member since Mar 16, 2026
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