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I’m looking for a friendly, articulate phone-support agent who can pick up incoming calls on my business line (+91 812 387 8205) and resolve everyday customer inquiries on the spot. Most callers just want quick, accurate information about our services, so the role is less about hard selling and more about clear communication, patience, and a good ear. You’ll be logged in during my operating window (details to be agreed once we connect) and represent the brand as if it were your own. A calm tone, reliable call-handling equipment, and the ability to summarise each conversation in a short CRM note are essential. Fluency in English is a must; additional regional languages are a plus. Deliverables: • Answer all forwarded calls in real time and greet customers professionally • Provide concise, accurate answers to their questions or route the call when necessary • Record call summaries and next-step actions in the shared tracker before signing off each shift I’ll onboard you with a quick script, FAQs, and access to our knowledge base so you can get started right away. If you’re confident on the phone and enjoy helping people, send over a brief note about your experience and your earliest availability.
Project ID: 40442428
20 proposals
Remote project
Active 1 day ago
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20 freelancers are bidding on average ₹906 INR/hour for this job

Having successfully served as a virtual assistant for over 5 years, I believe I am the best candidate for your customer inquiry phone support project. Known in the industry as "Workwizard," I am committed to making your processes more efficient by providing prompt, professional, and accurate customer support. My fluency in English and proficiency in regional languages are big advantages in catering to a diverse customer base. I excel at clear communication, something that is of utmost importance when handling customer inquiries. My expertise in summarizing conversations succinctly will ease your transition towards maintaining a comprehensive CRM note. Additionally, my proficiency with call-handling software ensures that your clients are greeted professionally and their inquiries are resolved swiftly and accurately. On top of all this, I bring several complementary skills to the table such as lead generation, client communication, efficient data entry, and more. I am confident that these skills will contribute to an enhanced customer support experience for your clients. As your reliable phone support agent, I promise to handle each call with calm and care, representing your brand just as passionately as if it were my own.
₹1,000 INR in 40 days
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Hello, I’m Kamal, a freelance developer with a dedicated team of professionals. I read all your requirements for website and I assure you that I will provide high-quality work at the proper time. Additionally, we also provide you 3 months of support from our side. As a Full Stack Developer, I specialize in Web and App Development, boasting a portfolio of stunning projects with top-notch UI/UX design. My expertise spans Flutter (for both Android and iOS), PHP, and WordPress, and I bring over 7 years of experience to the table. Whether it’s websites, applications, or e-commerce platforms, I’ve got you covered. But I’m not limited to just coding. My skill set extends to graphic design and logo creation, offering you a one-stop solution for all your project needs. With a track record of over 500 completed projects, I am committed to delivering nothing short of excellence. My ultimate goal is your complete satisfaction. Thank you for considering me for your project. I’m ready to transform your vision into a reality that stands out in today’s competitive landscape. Best Regards, Kamal lodhi
₹1,000 INR in 40 days
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Hi, I’d be happy to assist with handling incoming customer calls and representing your business professionally during operating hours. I have experience with customer communication, client coordination, administrative support, CRM updates, and service-oriented workflows where clear communication, patience, and organization are essential. I understand how important first impressions are when customers call a business line, and I focus on maintaining a calm, helpful, and professional interaction style. I can help with: - Answering incoming forwarded calls in real time - Providing clear and accurate information - Following scripts and FAQ systems - Escalating or routing calls when necessary - Recording concise CRM/call notes - Maintaining organized follow-up tracking - Supporting customers with a friendly and professional tone My strengths include: - Strong spoken and written English - Professional customer handling - Active listening and issue clarification - Reliable communication and punctuality - Organized documentation and summaries - Comfortable working with shared trackers and knowledge bases I also have: - Stable internet and communication setup - Flexible availability depending on your operating window - Experience with remote support-style workflows I’d be happy to discuss the call volume, workflow expectations, and onboarding process further. Thanks
₹1,200 INR in 40 days
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Hello, I am interested in this opportunity and believe I would be a good fit for this role. I have experience in communication support, customer interaction, student counselling, and handling queries professionally. I am comfortable with chat support, email handling, and customer communication tasks. I am a quick learner, hardworking, and dedicated to providing quality work with professionalism and good communication skills. I would love the opportunity to work with you and support your business effectively. Thank you for considering my proposal.
₹900 INR in 40 days
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Hello Sir/Madam, I have experience in customer support, store operations, and handling customer inquiries professionally. I can manage incoming calls, provide accurate information, maintain CRM notes, and communicate clearly with customers. I am reliable, patient, and available to start immediately. I can ensure professional support and smooth communication with your customers. I would be happy to discuss your requirements further. Thank you.
₹800 INR in 40 days
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Hello, I am interested in assisting with your phone support and customer communication requirements. With strong verbal communication skills, a professional phone presence, and the ability to handle customer queries calmly and efficiently, I can ensure your callers receive accurate information and a positive experience on every interaction. I understand that this role is centered around clear communication, patience, and reliability rather than hard selling, which aligns well with my strengths. I am comfortable managing inbound calls in real time, maintaining a professional and friendly tone, and documenting concise CRM notes after each conversation. Why I would be a strong fit for this role: • Fluent English communication with a clear and confident speaking style • Patient, customer-focused approach to handling inquiries • Ability to represent your brand professionally and responsibly • Organized call handling with accurate conversation summaries • Reliable availability and commitment to consistent support I am confident I can provide dependable customer support while maintaining the professionalism and responsiveness your business requires. I would be glad to discuss your operating hours, workflow expectations, and onboarding process further. Looking forward to the opportunity to work with you. Best regards, Khushi Kanojia
₹750 INR in 40 days
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I'm a hospitality industry person i have solve many problems of our guest during my internship and hoteliers are the best listener and they always resolve the query of their customers
₹750 INR in 40 days
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Hello, I am very interested in this opportunity and believe I would be a strong fit for your phone support role. I have over 6 years of experience in customer service and customer success, handling customer interactions through calls, chats, and emails for international clients. I have worked with companies like Amazon, Accenture, and Insight Software, where clear communication, problem-solving, professionalism, and customer satisfaction were a major part of my responsibilities. I am fluent in English and Hindi, comfortable handling customer inquiries calmly and professionally, and experienced in documenting conversations and updating CRM/tracker notes accurately. I understand the importance of representing a brand professionally and ensuring every caller has a positive experience. I have a stable internet connection and a reliable call-handling setup, and I am comfortable working during agreed operating hours. I can quickly learn your scripts, FAQs, and processes and start contributing immediately. My bid rate is ₹760/hour, and I am available to start at the earliest. Looking forward to discussing the opportunity further. Thank you, Prakash Chandra Pathak
₹760 INR in 40 days
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Hello, I’m the phone support and customer communication professional you’re looking for to handle incoming calls with professionalism, patience, and clear communication. I understand that for many customers, the quality of the conversation shapes their entire impression of a business, and I take that responsibility seriously. I have experience handling customer inquiries, appointment coordination, call follow-ups, and administrative support in remote environments where responsiveness and accuracy are essential. My focus is always on resolving questions efficiently, maintaining a calm and friendly tone, and ensuring every interaction is documented clearly for smooth follow-up and continuity. I’m comfortable working with CRM systems, call-handling platforms, Google Workspace, spreadsheets, VoIP tools, and shared trackers. I also adapt quickly to scripts, workflows, and knowledge bases, allowing me to represent brands confidently with minimal supervision. I’m available to start immediately full time and can align with your operating hours once discussed. Please let me know when you’d be available to connect. Warm regards, Ebubechukwu
₹750 INR in 35 days
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₹800 INR in 30 days
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Orang yang jujur, suka bantu teman, dan selalu berusaha jadi versi terbaik tiap hari, saya suka memberitahu teman jika salah langkah
₹1,000 INR in 40 days
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Hello, I am interested in this customer support role. Along with my technical background, I have strong communication skills and can handle customer interactions professionally and patiently. I am comfortable answering inquiries, maintaining call notes, and following instructions carefully. I am a quick learner, reliable, and available to start immediately. I can communicate clearly in English and ensure customers receive helpful and professional support. Thank you.
₹850 INR in 40 days
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I can work through any situation and adapt quickly. I have a degree in English language and experience in customer support.
₹1,000 INR in 40 days
0.0
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Hello, I am applying for the phone support agent role as a customer service and virtual assistant professional. I help businesses manage customer communication smoothly, ensure fast and clear responses, and maintain a professional brand experience on every call. I bring strong experience in customer support, virtual assistance, and handling live communication with patience and accuracy. My focus is resolving inquiries efficiently, improving customer satisfaction, and ensuring clear documentation of every interaction. I am comfortable using CRMs, shared trackers, Google Workspace, and structured knowledge bases. I learn quickly, work proactively, and require minimal supervision once trained. I am available to start immediately full time. Please let me know when you would be available to meet and discuss next steps. Warm regards, Naomi
₹750 INR in 40 days
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With my extensive career spanning over two decades as an entrepreneur and call center experience, I am confident in my ability to exceed your expectations for this role. Not only do I possess the fundamental skills necessary for outstanding customer service such as clear communication and sincere patience, but I'm also fluent in four languages including English, French, Spanish, and Dutch. Having been born in France, grown up in the Netherlands, and currently residing in Morocco, I have a deep respect and understanding of different cultures. This has helped me greatly in assisting customers from diverse backgrounds.
₹1,000 INR in 40 days
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I am a motivated and detail-oriented graduate who is passionate about customer service. I enjoy talking to people and building a good rapport with them. I love helping people solve problems. I am empathetic and patient. I listen attentively. I can communicate in proper english and reslove customer's queries.
₹750 INR in 40 days
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Hello, I’m very interested in your phone support opportunity and would be excited to represent your business professionally while helping customers with clear and friendly communication. I’m confident handling incoming calls, answering questions calmly and accurately, and ensuring every caller has a positive experience. My background includes customer service, operations support, administrative coordination, and client communication across different industries. I’m comfortable speaking with customers in real time, resolving concerns efficiently, and documenting conversations clearly in CRMs or shared trackers. As a native English speaker, I have strong verbal communication skills and a professional phone presence. I also have a reliable internet connection, quality call-handling equipment, and a quiet workspace suitable for consistent phone support. What makes me a strong fit is my reliability, patience, and ability to stay organized in fast-paced environments. I learn systems quickly, communicate clearly, and take pride in providing helpful and professional support on every interaction. I’m available to start immediately and would appreciate the opportunity to learn more about your operating hours and support needs. Best regards, Ari
₹1,100 INR in 40 days
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Experienced and reliable freelancer ready to deliver quality work on time with full dedication and professionalism.
₹800 INR in 40 days
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Hello, I have 10+ years of experience in customer service and operations, handling client inquiries, resolving issues, and maintaining clear communication. I’m confident in answering calls professionally, providing accurate information, and recording call summaries in CRM or trackers. I am fluent in English, Hindi, and Marathi, have a reliable setup for call handling, and can represent your brand with a friendly and calm approach. I’m available to start immediately and can quickly learn your script and FAQs. Best regards, Ajinkya Bhagat
₹1,000 INR in 40 days
0.0
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As a seasoned professional with a proven track record of providing excellent customer service, your search for an effective and efficient phone-support agent ends with me. My fluency in English, as well as my ability to communicate clearly and concisely, is a valuable asset in handling customer inquiries. More importantly, my experience in managing CRM records has familiarized me with the importance of accurate note-taking and its impact on customer satisfaction. Having worked at a busy university helpdesk, I understand the nuances of dealing with frustrated customers who just want quick answers. I pride myself on my calm and patient demeanor which helps me tackle even the most challenging of calls. My background in working across different time zones also ensures that I can be flexible to meet your specific hours of operation. In summary, as someone who enjoys helping others and thrives in fast-paced environments, I believe I am the ideal fit for this role. My skills in time management, fluent communication, and CRM proficiency will enable me to represent your brand like my own while providing swift and precise customer support. Choose me for a seamless and exceptional customer inquiry phone-support experience for your business.
₹1,150 INR in 40 days
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India
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$250-750 USD
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$250-750 USD
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$8-15 USD / hour
₹12500-37500 INR
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$250-750 USD
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₹750-1250 INR / hour