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I’m putting together a short, practical programme that does two things at once: sharpens frontline customer-service communication and lays a solid foundation in beginner-level writing. For the hospitality portion, the focus is squarely on customer service training, zeroing in on real-time, people-first communication skills. I want staff to sound warm and confident on the phone, at the desk, and over email, handling questions smoothly and turning complaints into positive experiences. On the writing side, the goal is to build core skills—sentence clarity, tone, basic structure—so every message we send feels polished yet personable. Think short lessons paired with quick, hotel-style writing exercises and feedback that people can apply the same day. Please outline how you would: • design and deliver the communication-skills sessions (live, video, or blended) • structure the beginner writing classes and give personalised feedback • supply takeaway materials or job aids the team can reference afterward A compact schedule that fits around shift patterns would be ideal. If you already have hospitality case studies or role-play scenarios ready to go, mention them—I value practical, industry-specific examples.
Project ID: 40527782
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13 freelancers are bidding on average ₹22,385 INR for this job

I see you need to enhance frontline customer service communication skills and beginner-level writing proficiency for your hospitality team. I’d build this using a blend of live and video sessions for communication skills, focusing on real-time, people-first interactions. For writing classes, I'll structure concise lessons with immediate application through hotel-style exercises and personalized feedback. This will allow your team to handle inquiries seamlessly, turn complaints into positive experiences, and craft polished yet personable messages. I've worked with various service-based businesses to elevate their communication and writing standards. Quick question: Are there any specific challenges your team faces currently? Regards, Collen Jr Liebenberg
₹15,000 INR in 7 days
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Your project stands out because it focuses on practical, frontline results. I can deliver a compact, blended training program tailored to your shift patterns that sharpens live customer service while building solid writing habits. Here is how I will address your core needs: Frontline Communication: I will deliver short, blended sessions (live role-plays + video) focusing on phone/desk confidence and turning guest complaints into positive experiences. I have ready-to-go hospitality scenarios for this. Polished Writing: Micro-lessons on sentence clarity and tone, paired with practical, hotel-style writing exercises. I will provide personalized feedback within 24–48 hours. Job Aids: Your team will get quick-reference desktop cards and email swipe files to use on the job daily. Why choose me? I handle both instructional design and video editing, meaning I can fully produce the video training modules myself. I am ready to work within your ₹12,500 – ₹37,500 INR budget. Let’s connect to discuss your shift schedules so I can map out a draft timeline! Best regards, Satyom Sharma
₹13,500 INR in 2 days
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I am writing to express my interest in this position. With over seven years of experience in customer service, administrative support, and recruitment, I have developed strong skills in scheduling, client communication, CRM management, and back-office operations.
₹25,000 INR in 7 days
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Hi! I have the majority of the skills required for your project. I like to focus on highly practical, "micro-learning" modules that staff can immediately test out during their next shift. Here is how I would structure and deliver this blended program for your team: 1. To work around around hospitality shifts, I recommend a blended, bite-sized approach over 4 weeks. 2. Instead of teaching "grammar" and "hospitality" separately, we fuse them together using real-world hotel scenarios. 3. Because this is beginner-level writing, feedback needs to be encouraging not punitive. Once I know your exact team makeup, I can share further details on the project plan. I hope to hear from you soon!
₹25,000 INR in 7 days
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Hello, I am highly interested in your project. I have a solid background in administration, customer service, and auditing, where clear, empathetic, and precise written communication is essential. Additionally, my experience as a certified instructor provides me with the pedagogical tools necessary to guide beginners step-by-step, ensuring that the learning process is dynamic, structured, and easy to digest. My approach for this project combines two core pillars: Effective Customer Service: Mastery of communication channels, managing inquiries, and resolving issues with professionalism and warmth. Practical Writing Training: Simple techniques to overcome the fear of the blank page, structure ideas clearly, and adapt the tone according to the target audience. I am an organized, results-oriented professional with a strong passion for teaching. I am fully prepared to adapt to your required methodology so that your beginners or team can reach the desired level with confidence. I am available immediately to discuss via chat, dive deeper into the details of your curriculum, and coordinate how we can start working together. I look forward to hearing from you.
₹25,000 INR in 8 days
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Hi, This is vanshika and I am well skilled in communication with people, I have attended some MUN's and have also been a client manager in my fathers business I can well assure you that if you provide me with your customer service opportunity I wouldn't disappoint you
₹25,000 INR in 7 days
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I am applying as a freelance trainer to build your dual-focus program. Here is how I will deliver it: Shift-Friendly Delivery: A compact mix of live sessions and short videos that easily fit around your team's rotation patterns. Practical Service Training: Using my ready-to-go hospitality case studies and role-plays, we will practice handling phone, desk, and email interactions to turn complaints into positive guest experiences. Micro-Writing Classes: Short lessons on clarity and tone paired with hotel-style exercises and personalized feedback staff can apply the same day. Takeaway Job Aids: Quick-reference digital templates and scripts for the desk. I am ready to start immediately. Let's connect to discuss your schedule!
₹12,500 INR in 7 days
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Hello, I am interested in your project and would love to help develop a practical customer service and writing training programme. I can create clear, engaging, and easy-to-follow training materials that focus on communication skills, customer interaction, professional writing, and real-world hospitality scenarios. I will ensure the content is well-structured, interactive, and useful for learners at different skill levels. My goal is to deliver high-quality work that meets your requirements and helps participants improve their performance. I am committed to timely delivery, attention to detail, and clear communication throughout the project. Thank you for your time and consideration. I look forward to working with you.
₹25,000 INR in 1 day
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Hi, I reviewed your project and I can help create engaging, professional videos according to your requirements. I have experience editing Shorts, Reels, gaming videos, football highlights, and social media content. I can add smooth transitions, subtitles, sound effects, color correction, and music synchronization to make the video more engaging. I am committed to delivering quality work on time and making revisions if needed. I would be happy to discuss your vision and get started right away.
₹12,500 INR in 4 days
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Dear Sir/Madam, Greetings from Pixen India Pvt. Ltd. We are a Gurugram, India-based BPO company providing high-quality Inbound, Outbound, and Blended Call Center Services to businesses worldwide. Our Capabilities: • Upto 50-seat operational facility • Experienced customer service team • English and Hindi language support • Customer Support & Helpdesk • Lead Generation & Appointment Setting • Customer Verification Services • Email & Chat Support • Back Office Operations Why Partner With Us? • Cost-effective outsourcing solutions • Dedicated and scalable teams • Professional quality assurance • Daily/Weekly performance reporting • Flexible engagement models We would welcome the opportunity to discuss your current requirements and explore how our team can support your business goals. Please let us know a convenient time for a meeting or call. Thank you for your consideration. Best Regards, Business Development Team Pixen India Pvt. Ltd. Gurugram, India Whatsapp: +44 7458 920188 Phone: +91-7206473617, +91-8950138979
₹25,000 INR in 7 days
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मैं इस कस्टमर सर्विस प्रोजेक्ट के लिए सबसे उपयुक्त उम्मीदवार हूँ क्योंकि मेरे पास ग्राहकों की समस्याओं को शांति और कुशलता से सुलझाने का बेहतरीन अनुभव है। मैं बातचीत (communication) और सहानुभूति (empathy) के साथ ग्राहकों की शिकायतों को संभालता हूँ, जिससे उनका अनुभव बेहतर होता है। मेरा लक्ष्य आपकी कंपनी की प्रतिष्ठा को बढ़ाना और कस्टमर लॉयल्टी (customer loyalty) को मजबूत करना है।
₹25,000 INR in 7 days
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"Dear client, I am very interested in your project. Although I am starting out as a freelancer, I am a fast learner, highly organized, and committed to providing high-quality results. I can help you design clear and engaging training materials for customer service and beginner writing. I am ready to put in the time and effort to ensure the content is exactly what you need. I am available to start immediately and would appreciate the opportunity to work with you."
₹25,000 INR in 7 days
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Mawkyrwat, India
Member since May 24, 2026
£18-36 GBP / hour
₹1500-12500 INR
$10-30 USD
$10-30 USD
$10-30 USD
$250-750 CAD
$2-8 USD / hour
₹1500-12500 INR
₹12500-37500 INR
₹1500-12500 INR
₹12500-37500 INR
$8-15 USD / hour
$10-30 USD
₹12500-37500 INR
$30-250 USD
min $50 USD / hour
£5000-10000 GBP
$50-100 USD
₹1500-12500 INR
$250-750 USD