Hi sir,
I am responsible for your project and am ready to undertake your project and complete it to your satisfaction.
Now let me admit something about the technical support.
Technical support includes two concepts.
1) Internal support
2) External Support
Internal support deals with employees, Contracts, and customer support.
Where as External support deals with the Software and hardware in the company.
Now let me admit something about myself.
I am certified typewriter and completed my degree in english literature from oxford university.