Encerrado

E-mail customer service for online retailer

We are looking for someone to handle our e-mail customer service remotely; we are looking to hire someone for the long-term. Time commitment will be approximately 30-50 hours per month. The hours are very flexible, and obviously this is a work from home job. Requirements: - Fluent in English, excellent grammar is important - Friendly, outgoing, and upbeat personality - Experience with working directly with customers Job Duties: - Assist customers with concerns regarding shipping, changing addresses, refunds, etc. All support is handled via e-mail. Up for bid is one week of customer support (training included of course). Training and actual support will not exceed 10 hours during the 7 days. Please, serious inquiries only. Being proficient in English is required and important.

## Deliverables

7 days of training and e-mail support; will not exceed 10 hours total. We are looking to find someone who is interested in possibly working for us for the long term. Bidder will need to become trained with back-end system, and will be expected to answer e-mails during the 7 days. Training will not be very difficult at all, and will include how to search for orders, change addresses, refund customers, etc.

## Platform

Web browser is all that is needed.

Habilidades: Vale Tudo, Reescrever Artigos, Redação Publicitária, Suporte por Telefone, Research Writing, Vendas, Redação técnica, Assistente virtual

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Acerca do Empregador:
( 22 comentários )

ID do Projeto: #3034818

50 freelancers estão ofertando em média $110 para este trabalho

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