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I’m looking for a native English speaker who can become the friendly voice and organised back-office force behind my company. The role centres on live phone support: you’ll handle incoming customer inquiries, walk users through technical issues, and process orders from start to finish. After each call, you’ll log concise notes in our CRM and flag anything that needs escalation. Outside of phone time, I’ll count on you for crisp, engaging content—think short blog updates, product FAQs, or email templates—as well as routine administrative help such as scheduling, data entry, and keeping shared documents tidy. Deliverables • Consistent phone coverage during the agreed hours with clear call records • Resolution or proper escalation of all inquiries, technical issues, and orders • Two brief content pieces each week based on provided outlines • Assigned admin tasks completed within 24 hours Strong written and spoken English, proven phone etiquette, and a knack for juggling several tasks without losing accuracy are essential. If that sounds like you, let’s talk and get you onboard.
ID do Projeto: 40167894
63 propostas
Projeto remoto
Ativo há 11 dias
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63 freelancers estão ofertando em média $20 USD/hora for esse trabalho

With over 5 years of web development experience in Node.js, React, and PHP, I am confident in my ability to handle live phone support, technical inquiries, and order processing for your company. I have a proven track record in Excel automation and accounting software, making me the perfect fit for this role. I am a native English speaker with excellent written and spoken communication skills, ensuring clear call records and engaging content delivery. I am organized, efficient, and detail-oriented, ready to take on administrative tasks and provide top-notch customer support. Let's work together to elevate your company's customer service experience.
$25 USD em 7 dias
5,5
5,5

⭐⭐⭐⭐⭐ CnELIndia, led by Raman Ladhani, can seamlessly support your project by providing a dedicated native English-speaking professional who excels in customer service, technical support, and administrative management. We will ensure consistent phone coverage, handling inquiries, technical issues, and order processing with precise CRM logging and timely escalation when required. Beyond calls, we can deliver two concise content pieces weekly, including blog updates, FAQs, and email templates, while managing scheduling, data entry, and document organization efficiently. With proven phone etiquette, strong written communication, and multitasking expertise, CnELIndia guarantees reliable, high-quality support that keeps your operations smooth and your customers satisfied.
$20 USD em 40 dias
5,8
5,8

Hello, there. We can provide exceptional native English customer support and content creation services. We have years of experience in website design, graphic design and logo design (photoshop, illustrator), banner design, brochure design, 3d design(Blender, 3d-max, WebGL). Please, review our experience here - https://www.freelancer.com/u/webbookstudio. We will be glad to chat with You and discuss your task. Waiting for Your reply! Best regards.
$20 USD em 40 dias
5,6
5,6

Hi there, I’m excited about the opportunity to support your business with seamless phone coverage and organize your back office. With extensive experience in customer service and administrative roles, I excel at resolving technical issues and processing orders efficiently. My background also includes crafting engaging content, ensuring your communications are clear and effective.I’m committed to maintaining concise call records and managing assigned tasks promptly to enhance your operations. Best regards,
$30 USD em 1 dia
5,3
5,3

Hello, I’m a native English speaker with strong phone-support experience and a well-organised approach to back-office work. I’m comfortable handling live customer calls, walking users through technical issues, processing orders end to end, and logging clear, accurate notes in a CRM with proper escalation when needed. Alongside phone support, I can produce concise, engaging content from outlines and reliably manage admin tasks like scheduling, data entry, and document upkeep. I’m detail-oriented, calm under pressure, and used to juggling multiple responsibilities without compromising accuracy. I’d be glad to discuss hours and get started.
$15 USD em 40 dias
5,2
5,2

Hey Tonya M., I have gone through your work requirements for US Based Native English Business Support and i think i am prefect for it and here is why: With 7+ years of experience and 170+ satisfied clients, I excel as a content writer. My strengths include crafting attention-grabbing hooks, building personal connections with readers, and creating effective Calls to Action (CTAs) to drive desired outcomes, all while leveraging my expertise in Content Writing. No Management Needed: I focus solely on content creation, allowing you to concentrate on other crucial aspects of your brand. Long-Term Collaboration: I'm open to a lasting partnership as we build a strong rapport over time. Let's collaborate and achieve outstanding results together! Best Regards, Kabeer Khan
$15 USD em 40 dias
4,2
4,2

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Copywriting, Data Entry, Technical Writing, CRM, Article Writing, Content Writing, Customer Service, Administrative Support and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD em 5 dias
4,1
4,1

Hello, I’d love to support your company as a friendly, reliable voice and organized back-office partner. I have experience in customer support, CRM management, and content creation, and I’m comfortable juggling phone calls, admin tasks, and light writing without losing accuracy. I can provide: Live phone support with professional, empathetic, and clear communication, handling inquiries, technical issues, and orders efficiently. Accurate CRM logging and proper escalation of any issues. Content creation such as short blogs, FAQs, or email templates based on your outlines. Admin support including scheduling, data entry, and document organization, completed promptly. I’m highly organized, attentive to detail, and able to manage multiple responsibilities while keeping a friendly, professional tone. I’m ready to start immediately and ensure your customers and operations run smoothly. Best regards, Joyce G.
$20 USD em 40 dias
4,0
4,0

Hello, I can offer a FREE trial by handling a short block of live calls and drafting one sample FAQ or email template so you can assess my communication style, accuracy, and organisation before moving forward. I’m a native English speaker with strong phone support experience, confident walking customers through technical issues, processing orders end to end, and documenting clear call notes in CRMs with proper escalation when needed. Alongside phone coverage, I can reliably produce concise, engaging written content from outlines, manage scheduling and data entry, and keep shared systems organised with quick turnaround. I’m comfortable balancing live support with back-office tasks without dropping detail, and I’m ready to step in as a dependable, friendly extension of your team. Thank you.
$15 USD em 40 dias
3,3
3,3

I’m available immediately to provide reliable live phone support, organised back-office assistance, and clear, engaging written content that keeps your customers informed and satisfied. While I am not a native English speaker, I operate at a high professional level in both spoken and written English and have extensive experience handling customer calls, technical explanations, and business communication with clarity and confidence. Here’s what I offer: ✔ Professional, friendly phone support to handle customer inquiries, walk users through technical issues, and process orders end to end ✔ Clear, concise call logging in your CRM, with accurate notes and timely escalation where required ✔ Strong spoken English with neutral pronunciation and proven phone etiquette ✔ Two short, well-written weekly content pieces, such as blog updates, FAQs, or email templates, aligned with your brand tone ✔ Reliable administrative support including scheduling, data entry, and document organisation ✔ Consistent availability during agreed hours and fast turnaround on assigned tasks I have supported international clients in customer service and virtual assistant roles, regularly communicating with English-speaking customers and teams. I’m ready to start immediately and become a dependable, organised extension of your team!
$15 USD em 40 dias
3,2
3,2

Dear Tonya M., I am a seasoned professional with expertise in Copywriting, Data Entry, Technical Writing, CRM, Article Writing, Content Writing, Customer Service, and Administrative Support. I understand your need for a US-based native English business support specialist. With a strong command of written and spoken English, exceptional phone etiquette, and a talent for multitasking, I am well-equipped to handle incoming inquiries, technical issues, order processing, CRM management, content creation, and administrative tasks efficiently. My approach involves providing consistent phone coverage, resolving inquiries promptly, delivering engaging content pieces, and completing admin tasks within tight deadlines. I prioritize clear communication, reliable delivery, and exceptional service to ensure your business operations run smoothly. I invite you to discuss how I can contribute to your team effectively. Looking forward to the opportunity to collaborate. Warm regards,
$15 USD em 40 dias
3,2
3,2

I was excited to read your post! As US native with a strong background in technical customer support and back-office organization, I thrive on being the helpful voice that solves problems and the organized force that keeps everything running smoothly. I love the variety this role offers: the dynamic human connection of live support, the creative spark of writing clear content, and the satisfaction of ticking off admin tasks with precision. I'm adept at juggling these priorities without letting quality slip, ensuring customers feel heard and your operations stay seamless. The deliverables you've outlined are clear and achievable. I am very interested in this opportunity and would be delighted to schedule a conversation to discuss how I can contribute to your team's success. Best, Blake
$22 USD em 30 dias
2,3
2,3

Hi there! This role is a perfect match for how I work and the value I bring. I’m a native English speaker with strong phone presence and professional, friendly call handling skills. I’m comfortable being the first point of contact for customers—answering inquiries, calmly troubleshooting technical issues, and guiding orders through to completion while making callers feel heard and supported. After each call, I log clear, concise CRM notes, flag escalation items immediately, and make sure nothing slips through the cracks. I’m highly organised and used to juggling live support alongside back-office responsibilities without sacrificing accuracy or tone. Best,
$20 USD em 40 dias
0,6
0,6

Hello, As an experienced freelancer with a background in administrative support, customer service, and content writing, I am excited to offer my services as the friendly voice and organized back-office force for your company. With over 5 years of experience in handling customer inquiries, technical issues, and order processing, I am confident in providing top-notch live phone support and administrative assistance. I will ensure consistent phone coverage during the agreed hours, maintain clear call records, and handle inquiries, technical issues, and orders with efficiency and professionalism. Additionally, I will deliver two engaging content pieces each week based on provided outlines and complete assigned admin tasks promptly within 24 hours. With my strong written and spoken English skills, proven phone etiquette, and multitasking abilities, I am well-equipped to provide the quality support your business needs. Let's collaborate to streamline your processes and enhance customer satisfaction. Looking forward to discussing further details and getting started on this exciting opportunity. How important is it for you to have reliable and engaging customer support to enhance customer satisfaction and streamline business operations?
$15 USD em 39 dias
0,0
0,0

Hello Tonya, Do you currently have a system in place for handling incoming customer inquiries and processing orders efficiently? I can provide the friendly voice and organized back-office support your company needs, ensuring that all customer interactions are handled with care and precision. I plan to handle your business support needs by providing consistent phone coverage, resolving inquiries and technical issues promptly, and delivering engaging content and administrative assistance in a timely manner. My goal is to ensure that all tasks are completed with accuracy and attention to detail. Core Deliverables: - Consistent phone coverage with detailed call records - Resolution or escalation of all inquiries and technical issues - Two engaging content pieces per week - Timely completion of assigned administrative tasks I'll share my portfolio with you in the DM. Kindly ping me there. My experience in customer support and content creation will help ensure quality and efficiency in handling your business needs. I'd be happy to discuss your project further and answer any questions. Best regards, Malaika
$20 USD em 40 dias
0,0
0,0

Hi Tonya M., I understand the need for a native English speaker to provide live phone support, handle customer inquiries, and assist with administrative tasks for your company. With my experience in copywriting and data entry, I am confident in delivering professional quality work with fast communication and clean file delivery. For this project, I would approach it by ensuring consistent phone coverage, resolving inquiries efficiently, and delivering engaging content pieces based on provided outlines. I invite you to review my portfolio: https://www.freelancer.com/u/laibaamir1 I would love to discuss further and share relevant samples. Thank you and I look forward to working with you. Best regards, Laiba
$20 USD em 40 dias
0,0
0,0

Hi Tonya M., I can assist right away. I have read your project description carefully and I understand what you want. I am an expert with 3+ years of experience in CRM and I helped many clients reach their goals. Visit my profile to check my latest work and read what clients say. If this sounds good, connect in chat and we can start. Looking forward, APURV GOEL
$20 USD em 40 dias
0,0
0,0

Hi there, I’d be happy to support your business as a customer-facing business support assistant. I have experience handling live phone support, guiding customers through issues, processing orders end-to-end, and logging clear, concise notes in CRMs. I’ve reviewed your requirements and can adapt quickly to your workflows. Alongside phone support, I’m comfortable creating short, engaging content from outlines, managing scheduling, data entry, and keeping shared documents organised. I’m detail-oriented, responsive, and able to juggle multiple tasks without compromising accuracy. I’d love to discuss coverage hours and next steps. Best regards, Bushra
$15 USD em 40 dias
2,0
2,0

I provide reliable US-based, native English business support with a strong focus on clear communication and professionalism. I can assist with email handling, customer support, chat responses, data entry, scheduling, and general administrative tasks. I understand US business standards, time zones, and customer expectations, ensuring accurate, polite, and timely responses. I am detail-oriented, responsive, and committed to supporting daily operations so you can focus on growing your business. I am available for long-term or short-term support and ready to start immediately.
$18 USD em 35 dias
0,0
0,0

Hello, You’re looking for a native English speaker to manage live phone support, resolve customer issues, log clear notes in your CRM, and keep daily operations organised. I can handle inbound calls professionally, process orders end-to-end, document everything accurately in your CRM, and support you with short content and admin tasks without delays. I’ve supported service-based businesses with phone handling and CRM workflows. Skills: customer support, CRM management, call handling, content writing. We can negotiate the budget, I’m ready to start immediately and onboard fast.
$20 USD em 40 dias
0,0
0,0

Dallas, United States
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