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I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication and tidy records. To fit in smoothly you’ll need: • A calm, professional phone manner and fluent, easily understood English • A smartphone or landline that can accept forwarded calls from our cloud PBX • Enough daily availability to answer or return calls promptly during business hours Success for me is simple: customer questions are answered, authorizations are obtained, and every Trello card shows an up-to-date note after each call. If you’re organized, friendly, and can stick to a script, this should be an easy side gig you can weave into your day. Let’s keep gamers happy together!
Project ID: 40384220
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6 freelancers are bidding on average ₹23,500 INR for this job

As a team, we're thrilled to offer you our services at Zayer Tech for your Remote Part-Time Call Support role to help keep your video game console repair shop operating efficiently. With our extensive experience in project management and our ability to deliver AI-driven solutions, we know how important it is to maintain clear, warm communication and organized records. By choosing us at Zayer Tech for this engagement, you are not just hiring remote assistants for a task - but a strategic partner who comprehends the need for precision and quality with each customer interaction. Let's collaborate to ensure that all gamers who approach your business are greeted pleasantly, given quick answers to their queries, and have ably facilitated repair authorizations. Engage us; let's keep your customers happy together!
₹25,000 INR in 7 days
7.3
7.3

As both a skilled Copywriter and Virtual Assistant, I have a range of expertise that makes me the perfect fit for your Call Support project. I pride myself on my organized, detail-oriented approach that enables me to deliver high-quality work consistently and on time. This is complemented by my excellent written and spoken English skills, guaranteeing clear and effective communication with your customers. My experience in customer support, chat support, email handling, and administrative assistance has equipped me with the ability to offer calm, professional interactions that prioritize problem-solving over sales pitches or technical troubleshooting. Moreover, I am familiar with the tools valued in this project including Trello, cloud-based PBX systems, and Microsoft Office. This means that despite being remote, I can easily receive forwarded calls from your PBX without any hassle and record all the necessary information in designated Trello cards meticulously. My adaptable nature will enable me to become proficient on any required scripts quickly to ensure smooth customer interactions. Overall, my focus is ensuring customer satisfaction through efficient call support that respects their time and unique needs. Indeed, I am excited at the prospect of joining hands with you in keeping gamers happy as we work together!
₹25,000 INR in 1 day
3.9
3.9

Hi, Read your requirement and understand your need. This is Reshmi from Kolkata Done BBA(H) and full time freelancer. I am ready to take this project. I have strong knowledge on customer handling skill and 9+ years exp. in this field. Ping me here for more details
₹22,000 INR in 30 days
3.8
3.8

Hi, I went through your project and this is a detail-critical customer support role focused on handling calls and maintaining accurate records. I have worked on 500+ projects, including customer communication, virtual assistance, and CRM/task management with strong attention to detail. My approach will be to handle inbound and outbound calls with a calm, professional tone while strictly following your script. I will capture all required details accurately and update Trello cards immediately after each interaction. I understand the importance of prompt responses and clear communication to maintain customer satisfaction. I am comfortable using phone systems and can manage calls efficiently alongside proper documentation. I focus on consistency, organization, and keeping every record up to date. I have flexible availability to cover required hours during business time. I am ready to start immediately and provide reliable support with one revision included if needed.
₹24,000 INR in 2 days
0.0
0.0

Hi there, I’m the best fit for this role and available to start right away. I have experience in customer service, handling enquiries efficiently in a remote setup, and I’m very comfortable speaking on the phone with a calm, friendly, and professional tone. I’m confident following scripts, capturing accurate details, and keeping records updated, so managing Trello cards after each call will be seamless for me. I’m also reliable with availability and can respond to calls promptly during business hours. I would love to support your team and help keep your customers happy. Best regards, Sonia
₹20,000 INR in 7 days
0.0
0.0

Anand, India
Member since Mar 22, 2026
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