
Em Andamento
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Five days a week the phones light up with last-minute shift gaps, interview requests, and staffing updates, and I need those calls handled smoothly. From Wednesday through Friday, 1 pm–9 pm New York time, and Saturday–Sunday, 8 am–4 pm, you will be logged in—headset on, CRM open—acting as the first point of contact for caregivers and applicants. Primary focus • Reach out fast when a caregiver cancels and fill the open shift, documenting every call inside our CRM. Additional duties • Set appointments for job interviews as new candidates are screened. • Draft and send professional hire and termination letters in Microsoft Word, then file them inside the employee record. • Keep the main line clear by answering overflow calls and routing messages to the right team member. Required experience • Handling high call volumes • Scheduling appointments • Drafting professional emails and letters Tool proficiency • Microsoft Office Suite • Customer Relationship Management (CRM) software Technical must-haves A reliable headset, at least 30 Mbps internet, and a willingness to run a real-time speed test before onboarding. FLUENT, IDIOMATIC English is essential; caregivers should never doubt they’re speaking with someone LOCAL and INFORMED. Be ready to start this week and to stay present for every minute of the published schedule—no exceptions.
ID do Projeto: 39992298
21 propostas
Projeto remoto
Ativo há 3 meses
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Hi there, I understand you need someone who can stay calm under pressure, move quickly on caregiver cancellations, and keep your CRM fully updated in real time. I’ve handled high-volume call environments before, coordinating schedules, routing messages, and preparing clean, professional letters in Word. I’m comfortable committing to your exact hours and keeping the line clear while managing overflow calls with a local, natural tone. If you’d like, I can start this week and run the required speed test anytime. Best, Ali
$6 USD em 40 dias
0,0
0,0
21 freelancers estão ofertando em média $7 USD/hora for esse trabalho

Hi Sir, I have strong experience handling high-volume calls, scheduling, and managing urgent staffing updates. I can quickly reach caregivers, fill open shifts, log every interaction in your CRM, and prepare professional hire or termination letters as required. With fluent, natural English and solid Microsoft Office and CRM skills, I can manage your full schedule reliably and consistently. Ready to start this week.
$6 USD em 40 dias
6,5
6,5

⭐⭐⭐⭐⭐ Efficient Call Handling for Caregivers and Applicants ❇️ Hi My Friend, I hope you're doing well. I've reviewed your project requirements and see you're looking for a reliable call handler for caregivers and applicants. You don't need to look any further; Zohaib is here to help! My team has successfully managed 50+ similar projects, ensuring smooth communication and prompt responses. I will quickly fill open shifts, set appointments, and maintain organized records, all while delivering excellent service. ➡️ Why Me? I can easily handle your call management needs as I have 5 years of experience in high-volume call handling, appointment scheduling, and professional correspondence. My skills include using Microsoft Office and CRM software effectively. I also have a strong grip on maintaining clear communication and managing multiple tasks efficiently. ➡️ Let's have a quick chat to discuss your project in detail. I can show you samples of my previous work that demonstrate my expertise in this area. Looking forward to discussing this with you! ➡️ Skills & Experience: ✅ High-Volume Call Handling ✅ Appointment Scheduling ✅ Professional Email Drafting ✅ Microsoft Office Suite ✅ CRM Software Proficiency ✅ Time Management ✅ Communication Skills ✅ Problem-Solving ✅ Data Entry ✅ Organizational Skills ✅ Customer Service ✅ Fast Learner Waiting for your response! Best Regards, Zohaib
$3 USD em 40 dias
5,7
5,7

Hello I’m excited to apply for the role and fully available for the required schedule. With strong experience handling high call volumes, coordinating schedules, and managing urgent updates, I’m confident I can step into your workflow seamlessly. In my previous customer service roles including at Astranti and in healthcare environments, I managed time sensitive calls, filled last-minute shifts, and kept accurate CRM records. I’m comfortable setting interview appointments, drafting professional letters in Microsoft Word, and documenting every interaction with clarity and precision. I work confidently with Microsoft Office, CRM systems, and VoIP tools, and I maintain a reliable headset and fast, stable internet. My communication style is warm, clear, and idiomatic, ensuring caregivers and candidates feel supported and well-informed at all times. I’m ready to start this week and committed to being fully present for every minute of the published schedule. I’d love the opportunity to contribute to a smooth, reliable staffing operation. Kind regards, Chantelle
$8 USD em 40 dias
4,2
4,2

Dear Hiring Manager, I am a seasoned professional with over a decade of experience in CRM, Data Entry, and Customer Support. My expertise aligns perfectly with the requirements of your Caregiver Shift Scheduling CSR project. With a proven track record of efficiently handling high call volumes, scheduling appointments, and drafting professional communications, I am confident in my ability to seamlessly manage the responsibilities outlined. My extensive experience with Microsoft Office Suite and CRM software, coupled with a commitment to clear and timely communication, make me the ideal candidate for this role. I am equipped with the necessary technical requirements and am ready to start immediately. I invite you to review my portfolio for further insight into my capabilities. I look forward to the opportunity to discuss how I can contribute to your project's success. Warm regards, Ali Zahid
$5 USD em 40 dias
3,1
3,1

Hi there! Last-minute caregiver cancellations and interview requests can quickly become chaotic, leaving shifts unfilled and communication gaps. I can handle all incoming calls during your specified hours, promptly fill open shifts, schedule interviews, draft hire/termination letters, and update your CRM accurately—keeping everything running smoothly and professionally. Do you already have a preferred CRM workflow or should I follow your current setup? Start chat now / Open chat now.
$5 USD em 40 dias
0,0
0,0

When every call counts, first impressions matter—and in a high-volume, fast-paced environment like yours, having someone reliable and professional answering the phones makes all the difference. I specialize in handling real-time scheduling, candidate communication, and CRM documentation with speed, accuracy, and a local, approachable tone. Here’s how I’ll handle your needs: • Quickly fill last-minute caregiver shift gaps, logging every call and update in your CRM. • Schedule interviews for new candidates, ensuring clear communication and confirmations. • Draft hire and termination letters in Microsoft Word, filing them accurately in employee records. • Answer overflow calls professionally and route messages to the correct team member. I’m fully comfortable managing high call volumes, scheduling appointments, and maintaining polished, error-free communication. With Microsoft Office Suite and CRM experience, I’ll ensure all records are up-to-date and accessible. I have a reliable headset and high-speed internet, and I’m ready to run real-time tests before onboarding. Being fluent, idiomatic, and natural in English, I make every caller feel confident they’re speaking with someone local and informed. I’m ready to start this week and maintain full coverage for the schedule you’ve published.
$6 USD em 40 dias
0,0
0,0

Pittsburgh, United States
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