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Summary # Marketing & Operations Virtual Assistant (GoHighLevel / CRM / Admin Support) Please include the word ‘birdie’ in your application so we know you read the full post. If you don't you will be immediately dismissed. Additionally, when you apply please provide a short video entry of yourself explaining your relevant experience. Questions to answer in your video: 1. Tell us about your experience in jobs like this one 2. If you could travel to any place in the world where would you go? 3. Our company is Smash Factor Lounge in Chino, CA. Tell us what you know about us. We are looking for a highly organized, detail-oriented Virtual Assistant to help support and grow a fast-growing indoor golf and events business. This is not a basic admin role. You will work directly with ownership and play an important role in helping organize operations, support marketing initiatives, manage systems, and help keep projects moving forward. We are looking for someone who is: * Reliable * Detail-oriented * Organized * Tech-savvy * Eager to learn * Able to take ownership of tasks and follow through This role will start heavily focused on administrative support, CRM management, and marketing assistance, but over time will evolve into a much larger operational support role. --- ## About Us Smash Factor Lounge is an indoor golf and social facility based in California. We host: * Corporate and private events * Golf leagues and tournaments * Demo days and community events * Membership programs * Customer engagement and marketing campaigns We are actively building systems, workflows, processes, and training materials as we continue to grow. This role is extremely important in helping us stay organized and scale effectively. --- ## Responsibilities Tasks may include: * Data entry * KPI tracking and reporting * CRM management (GoHighLevel) * Creating and maintaining workflows/automations * Social media support * Responding to comments/messages * SMS communication management * Research tasks * Marketing support projects * Organizing documents and systems * Assisting with SOPs and training documentation in Trainual * General administrative and operational support --- ## Software & Platforms Experience with these is a plus: * GoHighLevel (GHL) * Trainual * Google Sheets / Docs * CRM systems * Social media platforms You do NOT need to be an expert in everything listed above. We are looking for someone who is: * Quick to learn * Curious * Resourceful * Comfortable learning new systems We are willing to pay for courses and certifications as needed for the right candidate. --- ## Requirements * Strong written English * Good organizational skills * Detail-oriented * Reliable and dependable * Comfortable with technology and software * Able to manage multiple tasks * Good communication skills * Able to work independently --- ## Compensation * Starting pay: * $500/month * 3-month trial period * Increase to $600/month after 6 months based on performance This is a long-term opportunity for the right person. Working Hours: Monday–Friday 9:00 AM – 6:00 PM Pacific Time (US) Must be available and responsive during these hours --- ## Ideal Candidate The ideal candidate is someone who genuinely enjoys: * Organizing * Building systems * Learning software * Helping a business grow * Supporting operations behind the scenes If you are proactive, dependable, and eager to grow with a company long term, we’d love to hear from you.
Project ID: 40458104
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birdie ? I am Firoz, a highly experienced and dependable Virtual Assistant with a passion for organization, system-building, and promoting business growth. For more than 15 years, I have been delivering results-driven solutions, just as you seek for Smash Factor Lounge. With a robust foundation in CRM management using platforms such as GoHighLevel that you specifically mention, I have proven skills in data-entry, KPI tracking/reporting, and workflow/automation creation. Moreover, my proficiency in administrative and operational support tasks, content optimization (for SEO), working with Trainual and other Google platforms aligns well to the responsibilities anticipated in this role. It's worth noting that within my career journey thus far, I've been responsible for helping clients reach the first page on Google for over 7k keywords. This is reflective of my ability to manage multiple tasks meticulously and to adopt technologies comfortably. To add to my value proposition; my deep familiarity with Facebook Marketing and Google Ads can help improve your customer engagement and enhance marketing campaigns, crucial aspects of your business model as Smach Factor Lounge continues to grow. By choosing me as your Marketing & Operations Virtual Assistant, you're selecting someone with in-depth experience managing complex projects and an unwavering commitment to optimizing processes-driven organizations like yours.
$5 USD in 100 days
8.2
8.2

As a seasoned digital marketing specialist, my skills and experiences align perfectly with the requirements of this Virtual Assistant role. Over the past 10 years, I've developed a strong foundation in managing a variety of CRM systems, including GoHighLevel, and utilizing tools like Trainual for SOP creation. My proficiency in data management, KPI tracking, and reporting guarantees that your operational oversight will be optimal and efficient while reducing the margin of error. Furthermore, as an active member of Facebook Blueprint with Google Ads certification under my belt, I am adept at utilizing social media platforms for comprehensive marketing campaigns. This skillset goes hand-in-hand with your need for SMS communication management and social media support to effectively engage your growing customer base. My experience in SEO will also give us a competitive edge in improving your online presence and increasing conversions. Perhaps most importantly, being "reliable," "detail-oriented," and able to "take ownership" are ingrained into my work ethic. I am committed to producing high-quality results within deadlines while following through on tasks until completion and meticulously documenting proceedings along the way. If given the chance to work with Smash Factor Lounge, I promise to deliver unparalleled value and grow alongside you as an asset in your quest for continued success.
$15 USD in 40 days
7.5
7.5

Birdie, my name is Bapilal and I’m an experienced Digital Marketer ready to contribute meaningfully to your indoor golf business. I understand the need for a well-organized and detail-oriented approach when it comes to managing CRM systems like GoHighLevel, analyzing KPIs, and handling the various other tasks listed. My 10+ years in YouTube marketing has equipped me with excellent organizational skills, proactive approaches, and a dedication to continuous improvement that perfectly aligns with your needs for a Virtual Assistant. Moreover, I'm comfortable and confident learning new systems, so getting accustomed to the platforms you use will be seamless. What sets me apart as a Virtual Assistant is my deep appreciation for organization and system-building -- skills that I honed over my decade-long career in digital marketing. Your description of this role's trajectory from administrative support to larger operational responsibilities deeply resonates with how I've progressed within my own field. I've built rich skill sets in data entry, workflow management, social media management, and project organization which will all prove invaluable in smoothening operations at Smash Factor Lounge.
$5 USD in 40 days
7.2
7.2

Hi, Birdie — I’m interested in the Marketing & Operations Virtual Assistant role with Smash Factor Lounge. I’ve read the requirements carefully and understand this is a hands-on position involving CRM management, marketing support, and operational organization within GoHighLevel and related systems. I have experience supporting CRM workflows, handling data entry, managing schedules, assisting with marketing tasks, and maintaining structured systems using tools like Google Sheets and automation platforms. I’m comfortable learning GoHighLevel, Trainual, and other tools quickly, and I focus heavily on accuracy, follow-through, and clear communication. I understand the importance of this role in helping your team stay organized and scale efficiently, and I’m confident in taking ownership of tasks while working independently during US hours. I’m reliable, detail-oriented, and motivated to grow long-term with a structured team environment like yours. I will also submit a short video introduction answering all required questions as requested. Best regards, Mostafizur
$5 USD in 40 days
6.6
6.6

Greetings, I appreciate the opportunity to apply for the Marketing & Operations Virtual Assistant role at Smash Factor Lounge. It sounds like you need someone reliable and detail-oriented to help streamline operations and support your marketing efforts while growing your indoor golf and events business. I believe my background in administrative support and CRM management aligns perfectly with your needs. I have experience in organizing workflows, managing data entry, and handling social media communication, which will help keep projects moving smoothly. I am comfortable with technology and eager to learn more about GoHighLevel and other systems you use. As for travel, I would love to visit Japan for its unique culture and beautiful landscapes. I'm excited about the chance to contribute to your team's success. Best regards, Saba Ehsan
$5 USD in 40 days
6.8
6.8

Hello, I’m an MBA-qualified professional with 5+ years of experience in administrative support, CRM management, digital marketing, bookkeeping, and data entry. I’m highly organized, tech-savvy, and comfortable managing workflows, spreadsheets, social media tasks, and operational support. I’m a quick learner and confident working with CRM systems, Google Workspace, and process-driven tasks. I enjoy organizing systems, keeping projects on track, and supporting growing businesses behind the scenes. I’m reliable, detail-oriented, and available during Pacific Time working hours for long-term collaboration. I’ll also provide a short video introduction explaining my relevant experience. Best regards,
$5 USD in 40 days
6.1
6.1

birdie Hi, I can help with marketing support, CRM management, admin tasks, social media support, reporting, and GoHighLevel-related work for Smash Factor Lounge. I have experience with digital marketing, Facebook/Google Ads support, CRM workflows, lead management, Google Sheets, social media management, automation support, and organized task handling. I can help with: * GoHighLevel CRM updates * Workflow/automation support * Data entry and KPI tracking * Google Sheets reporting * Social media comments/messages support * SMS/email communication support * Marketing task coordination * SOP and document organization * General admin and operations support I’m organized, reliable, and comfortable learning new tools like Trainual or any internal process you use. I understand this role needs consistency, attention to detail, and clear communication. I can also provide the short video introduction as requested.
$4 USD in 40 days
6.3
6.3

birdie Dear Client, I am writing to express my strong interest in the Marketing & Operations Virtual Assistant role at Smash Factor Lounge. With over 8 years of extensive digital marketing experience, including CRM management, marketing support, and project coordination, I am confident in my ability to contribute effectively to your fast-growing indoor golf and events business. I have hands-on expertise with CRM platforms, marketing automation, data reporting, and social media management, complemented by excellent organizational skills and a detail-oriented approach. My background includes developing workflows, KPI tracking, and creating streamlined systems to boost operational efficiency. I am highly tech-savvy, quick to learn new software, and capable of managing multiple tasks independently with the utmost reliability. I fully understand the importance of this role in supporting your marketing initiatives and business growth. I am eager to take ownership of tasks, assist in systematizing operations, and contribute to long-term success. I am available Monday to Friday, 9 AM to 6 PM PT, and ready to deliver consistent, proactive support. I look forward to providing my video responses and discussing how I can be a valuable asset to Smash Factor Lounge. Thank you for your consideration. Sincerely, Firoz
$5 USD in 40 days
6.3
6.3

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong background in marketing and operations. My experience in CRM management and administrative support equips me to play a vital role in organizing operations and assisting with marketing initiatives. In this position: - I will handle a variety of tasks, including data entry, KPI tracking, and CRM management using GoHighLevel. - I will also assist with social media support, document organization, and the creation of workflows and training materials, all aimed at helping the business scale effectively. An advantage is my proficiency in tools such as GoHighLevel, Google Sheets and various social media platforms. Regards, Blessing
$5 USD in 40 days
5.7
5.7

birdie I would love to apply for this role. I have experience in virtual assistance, admin support, CRM handling, research, social media support, and organizing workflows. I’m quick to learn new systems, detail-oriented, and reliable with day-to-day operations. I enjoy helping businesses stay organized and grow long term. I would be happy to discuss how I can support your team and make things easier as the business continues scaling.
$3 USD in 40 days
5.5
5.5

birdie I’m very interested in this opportunity because it strongly aligns with my experience supporting operations, marketing, and workflow organization for growing businesses. In my previous work, I’ve handled client communications, follow-ups, scheduling coordination, CRM management, and administrative support while maintaining organized systems to keep workflows moving efficiently. I have experience using Zoho CRM and am comfortable learning platforms such as GoHighLevel and Trainual. Alongside operations support, I’ve also worked on the marketing side of the business, including social media planning, content creation, blog writing, email marketing, outreach messaging, and website messaging refinement. This combination has helped me understand how backend systems and customer communication work together to create a smoother client experience. I’m highly detail-oriented, organized, and proactive in identifying gaps that may slow down operations. I enjoy building structure, learning new software, and supporting teams behind the scenes so the business can continue growing efficiently. What stood out to me most about this role is the opportunity to grow alongside a business that is actively building systems and processes. I’d love the chance to contribute by helping keep operations organized while supporting your marketing and customer engagement efforts. Thank you for your consideration, and I look forward to hearing from you.
$6 USD in 40 days
5.1
5.1

Hello, I’ve worked with 60+ clients supporting digital operations, CRM workflows, marketing systems, and admin coordination for growing businesses. I’m comfortable managing GoHighLevel workflows, KPI tracking, data organisation, social media support, SOP documentation, and day-to-day operational tasks while keeping communication clear and structured. I’m highly organised, detail-focused, and comfortable learning new systems quickly, which fits perfectly with a growing operations-focused role like Smash Factor Lounge. I can work independently during your PST schedule and help streamline processes as the business scales. Your investment will be handled with reliability, consistency, and full task ownership. If you’re not satisfied with the quality of support, I’m open to refunding your investment. I’m also happy to provide a short video introduction answering your requested questions. Regards, Saiful
$4 USD in 40 days
5.3
5.3

birdie Hi, I’m a detail-oriented and tech-savvy virtual assistant with experience in CRM management, administrative support, lead tracking, social media assistance, and workflow organization. I’m comfortable using Google Workspace, CRM systems, spreadsheets, and AI tools to keep operations organized and efficient while handling multiple tasks independently. I’m highly organized, quick to learn new systems like GoHighLevel and Trainual, and interested in long-term growth with a structured business. I’m also available during the required Pacific Time working hours and can provide a short introduction video explaining my experience and workflow approach. Best regards, ABidur
$5 USD in 40 days
4.8
4.8

*birdie* Hi, I specialize in marketing operations, CRM management, and virtual‑assistant support, and I’m ready to help streamline systems, organize workflows, and support day‑to‑day operations for Smash Factor Lounge. I’m detail‑oriented, tech‑savvy, and comfortable inside GoHighLevel, Google Sheets, and other admin/marketing tools. I’ve handled KPI tracking, data entry, workflow setup, social‑media engagement, SMS communication, and documentation for growing service businesses. I enjoy building systems, keeping projects moving, and maintaining clean, organized processes that help teams scale. I’m reliable, proactive, and able to manage multiple tasks while staying aligned with Pacific Time hours. I’m also quick to learn new software and can support SOP creation, CRM updates, and marketing tasks as needed. Best regards, Jessica
$5 USD in 40 days
5.0
5.0

Hi, birdie ... I’d be a strong fit for this role. I have little to med experience with CRM management, admin support, website support, workflow organization, social media assistance, Google Workspace, and handling ongoing operational tasks with attention to detail. I’m comfortable learning new systems quickly, working independently during Pacific hours, and helping build organized processes as your business grows.. I'm ready to discuss further.. please send a message.. Thank you
$4 USD in 40 days
3.9
3.9

Hello Smash Factor Lounge Team, Birdie I’m excited to apply for the Marketing & Operations Virtual Assistant role because I genuinely enjoy organizing systems, supporting operations, and helping businesses grow behind the scenes. I have over 3 years of experience as a Virtual Assistant supporting remote businesses with administrative support, CRM management, scheduling, customer communication, reporting, research, social media assistance, and workflow organization. I’m highly comfortable using Google Workspace, CRM systems, spreadsheets, Canva, and learning new platforms quickly. What stood out to me about this role is that it goes beyond basic admin work and focuses on building structure, improving processes, and supporting growth long term. I’m highly detail-oriented, dependable, proactive, and comfortable managing multiple moving parts while staying organized and responsive. I also appreciate that Smash Factor Lounge is actively growing its systems and customer experience through events, memberships, and community engagement, and I would love the opportunity to contribute to that growth. I’m available to work during the required Pacific Time hours and am very interested in growing with your team long term. I will share a video as soon as we get talking. Please contact me if you wish to continue.
$2 USD in 40 days
4.2
4.2

birdie Hi, This role fits closely with the kind of GHL, CRM, admin, and marketing operations work I already handle. I’ve worked inside GoHighLevel building and managing workflows, funnels, pipelines, automations, contact records, lead nurturing, and client follow-up systems. I’m also comfortable supporting content tasks, Canva updates, documentation, client communication, and day-to-day backend organization. What stood out to me is that you need someone who can take ownership, not just wait for instructions. That matches how I work. Once the process is clear, I can keep tasks moving, flag issues early, and keep the system organized. I’m also comfortable with tools like ClickUp, Notion, Slack, Google Workspace, Canva, and CRM platforms. Happy to record a short video as requested and share more about my relevant experience. Best, Hamza Mushtaq
$6 USD in 40 days
4.0
4.0

Hi, birdie I’m very interested in supporting Smash Factor Lounge as a long-term Marketing & Operations VA. I'm proactive, dependable, and eager to grow with a company long term and I have experience supporting administrative tasks, CRM-related workflows, spreadsheet organization, research, reporting, and general operational support. I’m also comfortable working with Google Workspace tools, learning new platforms, and adapting to structured processes and SOPs. I’ve also included a short video introduction explaining my background and relevant experience. Looking forward to hearing more about your goals and workflow. Best regards, Doris
$5 USD in 40 days
3.5
3.5

birdie I’m excited about this opportunity and confident I can support your team effectively. I’m organized, reliable, tech-savvy, and comfortable with CRM systems, admin support, and marketing tasks. I enjoy learning new tools, improving workflows, and helping businesses stay organized and grow smoothly.
$6 USD in 40 days
3.5
3.5

With extensive experience in CRM, particularly GoHighLevel, I am adept at managing multiple tasks and staying organized, which I believe is right up your alley. I understand that you need streamlined workflows and automation processes. Tasked with data entry, KPI tracking, and reporting, I will ensure that nothing slips through the cracks while maintaining a keen eye for detail and delivering high-quality results. In addition to this, my familiarity with Trainual will help me in strategizing SOPs and training documentation as required by your growing business. Working with me, you're not just hiring a freelancer for a 9 to 6 job - you're bringing on a passionate individual who thrives on building systems, learning new software, and supporting a business's growth. This aligns perfectly with my core values. My practical innovation approach focuses on developing intelligent solutions that don't just look good but actually perform well - exactly how a digital visionary like me would assist Smash Factor Lounge in scaling effectively. Finally, cost-effective yet sustainable growth has always been one of my goals for clients. While even $500/month is relatively low-budget for someone with my skills and commitment, the idea of potentially increasing to $600/month after 6 months based on performance encourages motivation and dedication from both sides. Looking forward to potentially joining forces with you!
$5 USD in 40 days
3.3
3.3

BEAVERTON, United States
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