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I run a tour-package business and I’m ready to move away from spreadsheets and disconnected tools. I’m looking for a complete, cloud-based CRM that keeps every customer touchpoint and booking in one place, then automates the routine tasks that steal my time. Core CRM needs • Customer management: full profile, enquiry tracking, tags and segmenting. • Booking management: create, amend and search tour-package bookings with real-time status. • Payment processing: take card payments, record bank transfers and trigger balance-due reminders. Automation workflows • Instant booking confirmations emailed or sent via WhatsApp/SMS. • Scheduled customer follow-ups before, during and after the trip. • Automatic invoice generation in PDF, linked back to the booking record. Deliverables 1. A web-based CRM (ready-made platform you can customise, or a custom build) fully branded for my agency. 2. Integration with my email, payment gateway and messaging channels. 3. Three automation flows above, tested end-to-end. 4. Short video walkthrough plus written user guide. I’ll provide logo, colour palette and sample data the moment we start. If you’ve built travel CRMs or similar booking systems before, show me; that experience will be a big plus.
Project ID: 40327963
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26 freelancers are bidding on average ₹522 INR/hour for this job

I have been following closely the evolution of your business model and I am truly excited about the prospects that the implementation of a comprehensive CRM and booking automation would bring to your tour-package business. With over 12 years of proven experience in CRM, PHP, HTML and Web Design, I am fully equipped to deliver this project for you. At MAKOS, we've crafted innovative solutions for travel agencies across different continents, which has given us valuable experience in managing real-time booking systems, customer profiles, and digital payment processing. We understand that you don't just need a standard CRM; you need efficiency, automation, and full control all within a cloud-based setting which is precisely what I will build for you. Moreover, we are enlisted with several payment gateways like PayPal, Stripe, Razorpay etc., enabling easy integration of multiple secure options within your system. Our commitment to quality ensures that we test everything meticulously before delivery and provide detailed guides making it easier for even non-technical users to fully utilize the system's capacity. Task us with this project and let's convert your dreams into an optimized reality!
₹750 INR in 40 days
7.7
7.7

Hi As someone who has built numerous travel CRM and booking systems, I am confident in my ability to deliver a tailored solution for your tour-package business. With a deep understanding of Python, Java, and other modern frameworks, I can create a web-based CRM that seamlessly integrates with your existing email, payment gateway, and messaging channels. Rather, you'll have a proactive partner who is dedicated to bringing your ideas to life and continuously refining your platform to meet evolving future requirements. Given the opportunity, I believe we could go above and beyond this project in achieving measurable business results for your agency. CRM, ERP, SAAS & Software Projects CRM for CA Firm- https://www.freelancer.com/portfolio-items/11009761-crm-platform-for-ca-and-accounting Hotel booking platform https://www.freelancer.com/portfolio-items/11005202-b2b-hotel-booking-platform-travel Inventory Management https://www.freelancer.com/portfolio-items/11005229-crm-order-and-inventory-management Regards Parul Saini
₹250 INR in 40 days
3.8
3.8

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Mayank Sahu
₹250 INR in 40 days
4.1
4.1

Hi there, Strong alignment with this project comes from building CRM and booking automation systems for service-based businesses with integrated workflows and communications. Clear understanding of creating a travel CRM covering customer profiles, booking lifecycle, payments, and automated confirmations, reminders, and invoicing. Hands-on expertise with scalable web apps, API integrations (email, WhatsApp/SMS, payment gateways), and workflow automation ensures a seamless, centralized system. Risk is minimized through modular architecture, reliable automation triggers, secure payment handling, and clean data structure. Available to start immediately happy to propose stack, timeline, and automation flow design. Recent work: https://www.freelancer.com/u/chiragardeshna Regards Chirag
₹250 INR in 40 days
3.3
3.3

I already see a clean way to execute this. I specialize in building simple, reliable CRMs and automation systems for service businesses, including travel and tour operators. I’ve helped owners move from messy spreadsheets and scattered tools into one streamlined workflow that saves time and reduces errors, while keeping every lead, booking, and payment in one place. You want a setup where inquiries are tracked automatically, follow-ups don’t get forgotten, bookings are organized, and key parts of the process (reminders, emails, documents) run without manual work. The end goal is clear: less admin, more bookings, and a smoother experience for both you and your travelers. To get there, I’d focus on choosing the right CRM, mapping your exact tour/booking flow, and then automating quotes, confirmations, payments, and trip reminders in a way that feels natural to how you already work. Quick question: do you want this to integrate with your current website and payment tools, or are you open to changing them? Lets chat more about your project, worst case you walk away with a free strategy session Regards
₹250 INR in 7 days
1.8
1.8

Hi there, I see you need a cloud-based CRM to manage your tour business with customer tracking booking management payments and automation I will build a centralized system that replaces spreadsheets and connects every touchpoint into one scalable workflow. I have experience building CRM systems and automation workflows using custom SaaS stacks and tools like n8n APIs and payment integrations which allows me to deliver a solution that handles customer profiles booking status payment tracking and automated communication in one place. You will receive a fully branded web-based CRM with email payment and messaging integrations along with automated booking confirmations follow-ups and PDF invoice generation all tested end to end plus a video walkthrough and user guide so you can manage everything بسهول. Q) Before moving forward I would like to ask if you prefer a fully custom CRM build or a customized ready-made platform for faster deployment? Warm Regards, Muhammad Akif F
₹200 INR in 12 days
1.1
1.1

Hi there. - How should the payment integration be structured to handle various payment methods securely? - Do you prefer a ready-made platform for customization or a fully custom build for your CRM? This project sounds exciting. I would create a cloud-based CRM tailored for your tour package business using technologies like PHP and automation tools. Keeping everything in one platform can significantly streamline your operations. I faced a similar challenge when building a CRM system for a service business, where integrating real-time booking management was crucial. I tackled this by implementing a structured database and automation workflows, ensuring seamless client interactions. I can deliver this solution efficiently, ensuring everything functions as expected from day one. What specific features are you looking to prioritize for customer management? Hope to discuss more on chat. Best, Andrii.
₹4,699 INR in 27 days
0.0
0.0

I can automate your travel CRM and booking processes, moving you away from spreadsheets to a more integrated solution. My focus on speed and accuracy will streamline your operations.
₹1,500 INR in 3 days
0.0
0.0

I understand you're looking for a central, cloud-based CRM to move your tour business away from spreadsheets and into a fully automated workflow. I specialize in building custom business management tools and am 100 percent confident in consolidating your customer profiles, bookings, and payments into a single, branded dashboard. I’ll implement the specific automation flows you need—from instant WhatsApp confirmations to automatic PDF invoicing—ensuring every touchpoint is tracked in real-time. My focus is on creating a scalable system that saves you time and provides a seamless booking experience for your customers.
₹200 INR in 40 days
0.0
0.0

Hello, I can build a complete cloud-based CRM tailored for your tour-package business, replacing spreadsheets with a centralized system for customer, booking, and payment management. I have hands-on experience working on payment platforms and CRM projects, which helps me design reliable booking flows, secure transactions, and automation workflows. I will integrate email, payment gateways, and WhatsApp/SMS for seamless communication and operations. You’ll receive a fully branded web CRM, tested automation flows, and a clear video walkthrough with documentation for easy adoption.
₹250 INR in 40 days
0.0
0.0

Hi, I carefully read your requirement for a Travel CRM & Booking Automation system, and I can build exactly what you need. You need: * Customer management with tracking and segmentation * Booking system with real-time updates * Payment integration and reminders * Automation (WhatsApp, email, invoice generation) I run a development team of 18 members and we specialize in building CRM systems and automation workflows for businesses. We can develop a scalable web-based CRM with clean UI, fast performance, and full automation to reduce your manual work. I suggest building this as a custom web application so it can fully match your business process. Quick question: Do you want this built from scratch or based on an existing CRM platform? Let’s discuss and start quickly. Thanks, Surya
₹250 INR in 40 days
0.0
0.0

Spreadsheets are probably the reason bookings, payments, and follow-ups keep drifting out of sync. In a tour business, the real failure is not the CRM itself, it is the handoff between enquiry, deposit, confirmation, and reminder, that is where revenue gets lost and customers get missed. I would build this as one cloud system with a clean booking record at the center, then wire every touchpoint back to it, email, WhatsApp or SMS, invoice PDF, balance-due reminders, and status changes in real time. Most people bolt automations onto a messy database, then spend weeks fixing exceptions. I set it up so the workflow is the product, which is why the 240K-star OpenClaw stack is used for production systems, not experiments. If you want, I can map the exact CRM fields and the 3 automation flows first, so you can see the structure before anything is built.
₹474 INR in 7 days
0.0
0.0

We at Cian Vision Technologies (P) Limited understand how limiting spreadsheets and disconnected tools can be when running a tour-package business. Bringing customer data, bookings, payments, and communication into one unified CRM is a powerful step toward saving time, reducing errors, and creating a smoother experience for both you and your clients. We appreciate your focus on automation and real-time visibility, as these are essential for managing enquiries, tracking bookings, and ensuring timely communication across the customer journey. A well-structured system that ties everything together—from lead capture to post-trip follow-ups can significantly improve efficiency and help you scale with confidence. We’d be glad to connect for a quick call to understand your current workflow, preferred tools, and business goals in more detail. Looking forward to collaborating and helping you transition to a streamlined, all-in-one CRM solution. Best Regards, Team CVTPL
₹350 INR in 72 days
0.0
0.0

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