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Overview We are a US-based health and wellness clinic seeking a highly organized, detail-oriented Virtual Assistant to support administrative operations, client communication, and system management. This role requires hands-on experience with both EMR systems and GoHighLevel (CRM). You will play a key role in managing patient flow, lead conversion, and backend systems. Preference will be given to candidates closer to Eastern Standard Time for better alignment. Key Responsibilities: 1. GoHighLevel (CRM) Management – Top Priority - Managing and responding to incoming leads in real time. - Following up with leads and guiding them toward booking. - Organizing pipelines, tags, and workflows. - Ensuring no lead or message is missed. 2. Client Communication & Scheduling - Responding to inquiries professionally and promptly. - Assisting with booking consultations, confirmations, and rescheduling. - Re-engaging past clients and following up on inactive leads. 3. EMR Support (PatientNow Essentials) - Maintaining accurate patient records. - Verifying memberships, payments, and billing details. - Assisting with intake and documentation workflows. 4. Lab & Data Management - Creating and maintaining lab order pick lists/panels based on provided protocols. - Organizing lab data and ensuring accuracy in selections. - Helping standardize lab ordering workflows and documentation. - Tracking lab-related data in Google Sheets when needed. 5. System Organization & SOP Development - Creating and refining SOPs for recurring tasks. - Helping organize workflows across CRM and EMR systems. - Identifying any gaps or inefficiencies. 6. Basic Admin + Light Social Support - Organizing data in Google Sheets. - Scheduling content and monitoring messages/comments if needed. Requirements - Experience with GoHighLevel (CRM) - Experience with EMR systems – Healthcare or wellness industry experience strongly preferred - Strong English communication skills - Highly responsive and detail-oriented - Ability to take initiative and work independently - Must be proactive—not waiting to be told every step - Must be comfortable communicating with mental health and wellness patients. - Must maintain strict confidentiality (HIPAA awareness preferred) Work Hours: 10–20 hours per week to start. Must have availability during Eastern Standard Time hours (9 AM – 5 PM).
Project ID: 40421731
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Active 6 days ago
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75 freelancers are bidding on average $7 USD/hour for this job

Hi there, I have a lot of experience in working as a virtual assistant, I can work on many of the CRM like GoHiveLevel, alo g with the google sheets, data management, sales managinh the patients records, clients management, and Lab Data Management. Pls join me in chatbox so that i explain further about my relevant experiences. Kind Regards Ali
$7 USD in 40 days
6.9
6.9

Myself Debopam, I bring nine years of experience as a dedicated virtual assistant, specializing in remote support across a range of services. I have a proven track record in: * Data entry and support with product-related tasks * Administration and maintenance of WordPress websites * Property listing and data entry on Gumtree * Reviewing job applications and sourcing candidates via LinkedIn * Posting job listings on LinkedIn * Proficient in using JobAdder CRM * Skilled in AI tools such as ChatGPT and Copilot * Back-office operations and spreadsheet management * Social media management and professional networking * Strong command of Google Sheets and Google Docs * Client communication through Slack and Microsoft Teams * Web research, data entry, and additional administrative support I am committed to delivering high-quality results and will fully dedicate myself to your project. I am confident that my diverse skill set will be an asset to your organization. Thank you for considering my application. I look forward to the opportunity to contribute to your team. I can join immediately in your team. Best regards, Debopam
$4 USD in 20 days
6.5
6.5

Hello I hope this message finds you well. I am a seasoned Software Engineer with over 9 years of diverse experience in developing and delivering a wide range of applications. My expertise spans both Front-End and Back-End development, enabling me to create scalable, optimized, and secure software solutions tailored to meet your specific needs. I would welcome the opportunity to discuss your project in detail. Please feel free to reach out for a complimentary consultation to explore how we can collaborate and elevate your project to new heights. Thank you for considering my proposal. I look forward to the possibility of working together. Best regards, Esau
$8 USD in 40 days
6.0
6.0

Hi There!!! ★★★★ ( Experienced CRM + EMR focused Virtual Assistant for healthcare workflow, lead handling & patient coordination ) ★★★★ I understand you need a highly organized Virtual Assistant to manage GoHighLevel CRM, EMR systems, patient communication, lead follow-ups, scheduling, and lab data organization for a US-based health & wellness clinic, with strong attention to detail and EST availability. ⚜ GoHighLevel CRM lead management & follow-ups ⚜ Patient scheduling, booking & communication ⚜ EMR (PatientNow) record handling & updates ⚜ Lab order & data organization in Google Sheets ⚜ SOP creation & workflow optimization ⚜ Admin support & inbox/message handling ⚜ Confidential healthcare data management I have experiance working as a virtual assistant handling CRM systems, data management, and client communication workflows. I understand the importance of accuracy, confidentiality, and timely responses especially in healthcare-related environments. My approach will be proactive—ensuring no lead is missed, maintaining clean CRM pipelines, and supporting smooth patient operations while improving backend efficiency. Let’s connect and discuss how I can support your clinic operations. Warm Regards, Farhin B.
$5 USD in 40 days
6.5
6.5

Hi, I’m a Digital Strategist and Engineer with over 15 years of experience, specializing in projects similar to yours. I am confident that my expertise aligns well with your needs. Please review my profile for more details. I’m available for a discussion at your convenience and can begin work immediately. Looking forward to your response. Best regards, Furqan
$35 USD in 10 days
5.0
5.0

Hello, a health and wellness clinic lives and dies by two things: how fast you respond to leads, and how clean your systems are. If either breaks down, patients go elsewhere — and revenue walks out the door quietly. I'm MaryAnn Ezinne — a Registered Nurse and Healthcare Virtual Assistant. I don't just understand admin. I understand clinical environments, patient communication, and why accuracy in a healthcare setting isn't optional. What I bring to your clinic: Healthcare background — As a trained RN, I communicate naturally with wellness and mental health patients. I understand boundaries, confidentiality, and HIPAA-aligned documentation without needing to be trained on why it matters. 100% response rate, sub-10-minute reply time — I've managed high-volume inboxes across multiple platforms simultaneously. No lead goes unanswered on my watch. SOP & documentation experience — I've built workflow documentation from scratch for clients, standardised recurring processes, and flagged inefficiencies before they became problems. Systems-minded — I'm proficient in Google Workspace, CRM tools, and administrative workflows. I follow processes precisely and help improve them over time. I'm a VA who understands that your patients deserve warmth and professionalism — because I've been on that side of the bed. I'm available during EST hours, detail-oriented, and ready to integrate into your systems from day one. Thank you
$5 USD in 40 days
5.2
5.2

Hello, I have good experience in GoHighLevel CRM, workflow management, lead follow-up, scheduling, administrative system support. I will be able to assist in managing incoming leads in real-time, organizing pipelines, maintaining workflows, handling client communications, supporting scheduling, and assisting with the back-end operations effectively. I am very detail-oriented, active and capable of organizing a system, developing SOPs, using Google Sheets and optimization of processes. I recognize the essence of responsiveness, confidentiality, and professional communication in dealing with health and wellness clients. I am keen on enhancing the lead conversion, flow of patients, and efficiency of operations without any task or communication being overlooked. I am at ease working alone, working within EST hours and assisting in growing healthcare operations with a structured and reliable administrative support. Regards, Hiral Ghariya
$8 USD in 40 days
4.5
4.5

With extensive experience in providing multi-faceted virtual assistant services to entrepreneurs and business owners, I truly understand the significance of maintaining operational efficiency while ensuring client satisfaction. Through using GoHighLevel, I have confidently managed numerous CRMs, including responding to leads promptly, organizing pipelines, tags, and workflows, and driving lead conversion. Efficiently handling patient flow is a paramount responsibility in the wellness industry and I am fully confident that my skillset aligns exceptionally well with it. Finally, I must mention my STRONG communication skills. Patient satisfaction heavily relies on clear and prompt communication which involves organizing data in Google Sheets & scheduling content - areas where I demonstrate exceptional proficiency. My proactive approach combined with my adaptability provides me with the ability to efficiently handle the evolving needs of your business. I would be honored to leverage my experience and skills so that you can focus on what matters most — your clients' well-being!
$5 USD in 40 days
4.7
4.7

Hello, I have reviewed your project and I understand the importance of having a highly organised and proactive Virtual Assistant who can confidently support both patient communication and backend operational systems within a health and wellness environment. Managing CRM workflows, EMR systems, scheduling, and lead follow up requires more than basic admin support. It takes strong attention to detail, responsiveness, confidentiality, and the ability to independently manage systems while maintaining a smooth client experience. That combination is exactly where I can bring value, and I am ready to help support your clinic operations efficiently. I would be happy to assist you with the following: • Managing GoHighLevel pipelines, workflows, tags, lead follow up, and real time communication. • Handling consultation scheduling, confirmations, rescheduling, and inactive lead re engagement. • Supporting EMR workflows including patient records, memberships, billing details, and intake organisation. • Organising lab order panels, tracking lab data, and maintaining workflow accuracy through Google Sheets. • Creating SOPs, improving workflows, and identifying operational inefficiencies across systems. • Assisting with light social media support, message monitoring, and administrative organisation tasks. If you are ready to bring on a dependable Virtual Assistant focused on organised systems and smooth client operations, send me a message.
$15 USD in 20 days
4.1
4.1

Hi, this role aligns well with my experience in CRM management, admin support, and client communication. I have hands-on experience with GoHighLevel CRM for lead nurturing, managing follow-ups, organizing pipelines, and ensuring no lead or message is missed. I also have experience working with EMR systems in healthcare/wellness settings, maintaining accurate records and supporting smooth patient workflows. I’m detail-oriented, highly responsive, and comfortable with scheduling, Google Sheets, and SOP-based processes. I communicate in a calm, professional, and supportive tone, especially when handling client or patient interactions. I’m available during EST hours and would love to help keep your operations organized and running smoothly. Kindly contact me so we can further discuss this role. Thank you.
$5 USD in 40 days
3.9
3.9

First, let me say that as a VA with a strong background in data entry and organization, I'm very comfortable navigating complex systems like GoHighLevel (CRM) and EMR systems - experience that I'm sure would be a great asset to your health and wellness clinic. Creating and organizing pipelines, tags, and workflows in GoHighLevel? Not a problem. Maintaining accurate patient records, verifying memberships, payments, and billing details in EMR? Absolutely feasible. Secondly, my proficiency in Google Sheets will come in handy for tracking lab-related data alongside my ability to provide detailed reports using the application. Whether it's creating lab order pick lists/panels or standardizing ordering workflows, you can trust that I'll ensure accuracy and help identify any gaps or inefficiencies. My previous clients often praise not just the accuracy of my work but also how fast I deliver without compromising quality. I'm committed to this same level of service for you; providing unlimited revisions, project samples, 24/7 availability to meet tight deadlines even during Eastern Standard Time hours. Thank you for considering me for this role.
$8 USD in 40 days
3.9
3.9

Hi, You need a technically proficient operations manager to flawlessly sync your GoHighLevel lead pipelines with your EMR systems while ensuring strict HIPAA compliance. I will architect automated GoHighLevel workflows to capture and nurture leads in real-time, ensuring zero drop-off during Eastern Standard Time. Simultaneously, I will meticulously manage your PatientNow Essentials EMR, organizing lab order protocols and standardizing your intake workflows for maximum clinical efficiency. As a full-stack developer who frequently builds complex digital systems, I bring unparalleled precision and advanced automation capabilities to your clinic's backend management. I will also conduct a technical audit of your current GoHighLevel setup to instantly plug any existing lead leakage. Which specific patient onboarding step currently causes the biggest bottleneck in your clinic? https://www.freelancer.com.bd/u/mhmamun360 Best regards, Md Mamun Hossain
$4 USD in 40 days
3.8
3.8

As an experienced and versatile full-stack developer with a strong background in database management and system optimization, I am confident in my ability to excel as your Virtual Assistant for Health & Wellness Clinic. Having spent over 8 years honing my skills in areas such as MySQL and PHP, I have developed a deep understanding of effective data processing and visualization - crucial components of managing EMR systems like the one you utilize. I appreciate the importance of maintaining accurate and confidential records, making certain that everything runs smoothly behind the scenes while your team focuses on patient care. Moreover, I fully comprehend that HIPAA compliance is non-negotiable, so you can rest assured knowing that your patients' sensitive information is handled with the utmost care and discretion. Lastly, my availability during Eastern Standard Time hours aligns perfectly with your needs ensuring seamless communication. It would be my privilege to streamline your administrative operations, communicate effectively with clients, manage patient flow, and contribute to workflow enhancement using GoHighLevel (CRM), EMR system (PatientNow Essentials) alongside utilizing my data management skills in Google Sheets. Let's discuss how I can put my unique skill set to work for you today!
$5 USD in 20 days
4.5
4.5

Hello, I’m very interested in supporting your clinic as a Virtual Assistant and helping manage CRM, client communication, and backend systems. I have experience in CRM management, lead follow-ups, scheduling, and data organization, using tools like GoHighLevel (basic workflows), HubSpot, and Google Workspace. I’ve handled real-time lead responses, pipeline tracking, and re-engagement to ensure no opportunity is missed. How I can help: • Respond to leads promptly and guide them toward booking • Maintain pipelines, tags, and follow-up workflows • Handle scheduling, confirmations, and client inquiries • Track data accurately in Google Sheets • Create SOPs and improve workflow efficiency While my direct EMR experience is growing, I’m confident in learning systems like PatientNow quickly due to my structured and detail-oriented approach. I understand the importance of confidentiality and professionalism, especially in healthcare, and I handle sensitive data responsibly. Availability: 10–20 hrs/week (aligned with EST 9 AM–5 PM) I’m proactive, reliable, and ready to contribute from day one. Best regards, Golam Morshed
$5 USD in 40 days
3.4
3.4

Hello, With over 6 years of experience as a Virtual Assistant, I have extensive experience in managing administrative operations within the health and wellness sector. In this role: - I will prioritize managing and responding to incoming leads in GoHighLevel, ensuring timely follow-ups and guiding prospects toward booking consultations. - I will assist with client communication, scheduling appointments, and re-engaging past clients to maximize lead conversion. - Additionally, I will maintain accurate patient records in your EMR system, verify memberships and payments, and streamline intake workflows to enhance operational efficiency. An advantage is my proficiency in GoHighLevel and EMR systems, particularly in healthcare settings. Regards, Blessing
$5 USD in 40 days
2.9
2.9

Hello, I’m interested in supporting your clinic as a Virtual Assistant, focusing on CRM management, patient coordination, and backend system organization. I’m comfortable working in structured, compliance-driven environments and aligning with EST hours for real-time responsiveness. I have hands-on experience with GoHighLevel, where I manage lead pipelines, respond to inquiries promptly, and build workflows to ensure no lead is missed. I focus on timely follow-ups, proper tagging, and guiding prospects through to booking, improving conversion and response efficiency. On the operations side, I’ve worked with healthcare-style systems and understand the importance of accurate data handling, patient records, and confidentiality. I can assist with EMR updates, intake workflows, membership verification, and maintaining organized documentation while following HIPAA-aware practices. I’m also experienced in Google Sheets and workflow tools to manage lab data, create structured tracking systems, and standardize processes. I can help build and refine SOPs, identify inefficiencies, and ensure smooth coordination between CRM and EMR systems. I’m proactive, detail-oriented, and reliable in communication—able to manage tasks independently without constant direction. My approach focuses on clarity, consistency, and system efficiency. I’m available 10–20 hours per week and can align with your required EST schedule. Looking forward to contributing to your team. Regards, JP
$2 USD in 40 days
2.3
2.3

Hello, I can help manage your GoHighLevel workflows, client communication, scheduling, and backend organization with a strong focus on responsiveness and detail. I understand this role requires someone proactive and organized, especially when handling leads, patient communication, and workflow management, so the focus will be smooth operations and consistent follow-up. I’m comfortable with CRM workflows, Google Sheets, SOP organization, scheduling systems, and client support tasks. I can also align with EST working hours when needed. ⭐ I can do a quick trial if you want I would love to share relevant examples and discuss your goals in chat.
$5 USD in 40 days
2.2
2.2

Hii, We are a team at Enlight Lab with strong experience in CRM management, healthcare workflows, and virtual assistance. We’re pleased to share that we have supported clinics using GoHighLevel and EMR systems, managing leads, patient communication, and backend operations, so we’re confident in handling your requirements efficiently. We can actively manage your GoHighLevel pipelines, respond to leads in real time, and ensure consistent follow-ups to improve conversions. Our team is also experienced in maintaining accurate EMR records, handling scheduling, and organizing lab data with precision. We focus on clear communication, quick response times, and strict confidentiality aligned with HIPAA practices. Additionally, we can help streamline workflows, create SOPs, and identify inefficiencies to improve overall operations while supporting light admin and social tasks as needed. A few quick questions: - Do you have existing SOPs/workflows in GoHighLevel and PatientNow, or should we build them from scratch? - What tools do you currently use for internal communication and task tracking? - What are your priority KPIs (lead response time, booking rate, retention, etc.)? We’re available during EST hours and ready to provide reliable, proactive support. Looking forward to your response. Best regards, Enlight Lab
$8 USD in 40 days
1.5
1.5

Hi Sir, You need a detail-oriented VA experienced with GoHighLevel and EMR workflows to manage leads, scheduling, patient records, and system organization. I understand the importance of responsiveness, accuracy, and confidentiality in a healthcare environment. I can manage CRM pipelines, follow up with leads, assist with scheduling, maintain organized records, support lab-data tracking, and help improve SOP workflows. With strong VA, admin, and CRM management experience, I am proactive, organized, and comfortable working during EST hours. Ready to start immediately and support long-term growth.
$6 USD in 40 days
0.7
0.7

I already see a clean way to execute this. I specialize in supporting US-based health and wellness clinics with virtual assistance — from managing patient inquiries and schedules to handling follow-ups and keeping providers organized. I understand the importance of accuracy, confidentiality, and a warm, professional tone in every patient interaction, which makes me a strong fit for your clinic’s needs. You’re looking for a reliable virtual assistant who can keep your front-end operations running smoothly so your providers can focus on delivering care. That likely means consistent communication with patients, organized calendars, timely reminders, and a seamless experience that reflects the quality of your clinic. Before I suggest a tailored approach, can you share which tasks are causing the most bottlenecks right now (scheduling, phones, follow-ups, billing support, or something else)? Lets chat more about your project, worst case you walk away with a free strategy session Regards
$5 USD in 7 days
0.0
0.0

Fredericksburg, United States
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