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I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too Deliverables I expect: • Continuous coverage during my local business hours (I’ll confirm the exact schedule once we connect) • Average first-response time under one minute • Chat transcripts properly tagged and logged in our CRM at day’s end • A concise daily summary highlighting recurring issues or opportunities for improvement If you’re comfortable multitasking, typing quickly, and keeping customers happy while juggling several simultaneous chats, we’ll be a great fit.
ID do Projeto: 39981280
53 propostas
Projeto remoto
Ativo há 2 meses
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53 freelancers estão ofertando em média ₹964 INR/hora for esse trabalho

Hi there! I have extensive experience managing live chats and customer inquiries, keeping conversations friendly, clear, and efficient. I’m comfortable multitasking across several chats at once, quickly resolving questions or escalating when needed, and ensuring every customer feels supported. I’ve worked with tools like Zendesk, Intercom, and similar platforms as well, so I can be productive from day one. I also naturally follow scripts and knowledge bases while keeping tone warm and human, and I consistently maintain accurate transcripts and daily summaries. I’m confident I can provide continuous coverage during your business hours, keep first-response times low, and help maintain high customer satisfaction. I’m flexible with scheduling and can start immediately. I look forward to connecting soon and I'd be happy to show you my reviews once we chat.
₹1.250 INR em 40 dias
2,6
2,6

Hi, I can do it in the NEXT FEW HOURS by working on it right now. I would like to help you at a LOW PRICE, HIGH-QUALITY work delivered before TIME. With experience in customer support and familiarity with tools like Zendesk Chat and Intercom, I can ensure speedy and accurate responses that align with your brand voice. I am committed to maintaining continuous coverage during your local business hours, achieving an average first-response time under one minute, and providing well-tagged chat transcripts in your CRM. Additionally, I will deliver a concise daily summary to highlight recurring issues and opportunities for improvement. I thrive in multitasking environments and am dedicated to keeping customers satisfied while managing multiple chats. Message me for a detailed discussion. Thanks, and I look forward to the opportunity. I guarantee 100% satisfaction. Best, Mohammad I.
₹1.000 INR em 3 dias
0,0
0,0

I have an experience working at customer support so that might be a plus point for me to help you in this project.
₹1.000 INR em 40 dias
0,0
0,0

I’m an English speaking customer support professional with fast typing skills and hands-on experience managing real time chats across tools like Zendesk Chat, Intercom, and LiveChat. I’m comfortable handling multiple conversations at once while maintaining a friendly, clear, and helpful tone. I can stay online consistently during your business hours and keep first-response times under one minute. I’m very familiar with order-status checks, basic troubleshooting, and guiding customers toward the right products using the provided knowledge base. When something needs escalation, I tag and hand it off properly so the customer isn’t left waiting or confused. I can also manage chat transcripts, apply accurate tags, log conversations into your CRM, and provide a concise daily summary covering recurring issues or insights. You mentioned A–Z guidance, I learn fast, follow instructions closely, and can start immediately. If you need someone dependable, polite, and steady under pressure, I’d be happy to work with you.
₹750 INR em 40 dias
0,0
0,0

With experience in customer support, technical troubleshooting, and assisting clients efficiently, I am well-prepared to provide responsive and professional live chat support. I can engage with customers in real-time, address inquiries, resolve issues, and maintain accurate records of interactions. My focus is on delivering a smooth, positive experience that enhances customer satisfaction and supports your team’s operations.
₹750 INR em 10 dias
0,0
0,0

Hi! I’m interested in the Chat Support Agent role. I’m fluent in English, quick at typing, and experienced with live-chat tools like Zendesk, Intercom, and LiveChat. I can provide fast responses, friendly customer support, and accurate issue handling. You’ll get: • Full coverage during your business hours • Under-one-minute first replies • Proper tagging, logging, and daily summaries • Smooth escalations when needed I follow instructions well and can multitask across several chats. I’m open to junior roles too. Excited to support your customers!
₹750 INR em 40 dias
0,0
0,0

I came across your posting for a Junior Live Chat Agent, and I'm excited to apply. I'm fluent in English and confident in handling customer chats with speed, accuracy, and a friendly tone that reflects your brand voice. While I'm open to junior positions, I'm also familiar with platforms like Zendesk and LiveChat, and I'm quick to learn new systems. I'm committed to helping customers feel supported and guiding them to the right solutions or team as needed. I truly appreciate that you offer A-Z guidance and am eager to contribute and grow with your team
₹1.000 INR em 40 dias
0,0
0,0

As a freelance chat support agent, I understand the value of speedy and accurate communication while maintaining a friendly tone. My two-plus years of experience in administrative work and accounting have honed my multitasking abilities and typing speed, making me adept at managing multiple conversations simultaneously. I start every day with a commitment to provide top-notch customer service. I am a quick learner and adaptable to new tools and systems; this includes the live chat widgets like Zendesk Chat, Intercom, or LiveChat you listed. In fact, I'm confident that my familiarity with these platforms will ensure a smooth transition into your team and enable me to be productive from Day One. Aside from handling basic queries, I am also skilled in effectively logging chats into CRMs for later use and analysis - including tagging chats for appropriate teams when needed. This approach ensures that no question is left unanswered or unattended, creating an inclusive and comprehensive customer experience that aligns with your brand voice. For consistent coverage, I can guarantee availability during your mentioned business hours. Let's excel together in keeping customers happy
₹1.000 INR em 40 dias
0,0
0,0

As a teacher and student, I have developed excellent multitasking and time management skills that will be invaluable for this project. I understand the importance of providing quick and accurate responses to customer queries, while maintaining a friendly and professional tone. Drawing from my experience as a social media activist, I have honed my communication skills in English to ensure that every interaction reflects positively on our brand voice. Moreover, my vast knowledge about data, the world of work, and education is greatly aligned with your expectations. These skills enable me to quickly grasp new concepts, easily recognize recurring issues and provide A-z guidance without feeling overwhelmed. Being used to working under pressure and adhering to strict deadlines, I am confident in my ability to meet your required first-response time under one minute. Lastly, what sets me apart is my dedication towards continuous improvement. At the end of each day, you can expect accurate and properly tagged chat transcripts in your CRM along with a concise daily summary highlighting any opportunities for better performance or recurrent issues. Ultimately, my aim is not just to maintain high levels of customer satisfaction but also contribute towards the growth of your business.
₹1.000 INR em 40 dias
0,0
0,0

With over 7 years of expertise in virtual assistance, I offer reliable support in customer service operations, live chat management, inbound and outbound calls, and sales process enhancement for leading organizations including Tech Mahindra and Zomato. My experience spans top multinational environments, where efficiency, professionalism, and a client-focused approach were key in all daily operations. Service Offerings • Live Chat Management: Skilled in handling multiple chat platforms, ensuring prompt, accurate, and personalized customer communication. • Calls & Customer Service: Experienced with high-volume voice support, managing customer expectations, resolving complaints, and building strong customer relationships. Familiar with telecom, food delivery, and technology domains. • Sales Operations: Proactive in lead generation, upselling/cross-selling, and pipeline management. Demonstrated ability to meet targets by leveraging chat and call interactions for conversion. Live Chat Skills • Active listening and real-time problem-solving. • Personalizing responses to enhance customer satisfaction. • Escalating technical or complex issues efficiently. • Documenting interactions for quality assurance and analytics. Why Choose Me? • Proven track record with leading MNCs, team leadership experience, and familiarity with digital tools. I welcome the opportunity to discuss your requirements and demonstrate how my skills can add value to your operations.
₹751 INR em 40 dias
0,0
0,0

A friendly first response in under a minute can completely change a customer’s day and that’s the standard I naturally work with. If you want someone who treats every chat like a chance to build trust, I’m your agent. Hello, I’m applying because this role is exactly where I perform best: fast, accurate, calm under pressure, and genuinely warm with customers. I’ve handled live chats, order inquiries, troubleshooting, and product guidance before, and I’m confident in juggling multiple conversations without losing quality or friendliness. I’ve worked with live-chat systems like Zendesk Chat, Intercom, and LiveChat, so onboarding will be smooth and I’ll be productive immediately. What you can expect from me: • Consistent coverage during your business hours. • Instant, human responses that reflect your brand voice. • Proper tagging, clean transcripts, and end-of-day CRM updates • Confident use of Zendesk/Intercom/LiveChat • Calm escalation when an issue goes beyond the knowledge base • Patient troubleshooting and smooth escalation when needed. • A proactive mindset, if multiple customers face the same issue, you’ll know immediately. I type quickly, communicate clearly, and stay composed even with high chat volumes. Most importantly, I truly enjoy helping customers feel seen, heard, and supported. I would love the opportunity to bring that energy to your team. Looking forward to working with you!
₹1.000 INR em 40 dias
0,0
0,0

Studied in a convent school , working at worlds biggest company , dealing with all types of people , i think i fit this work very perfectly
₹1.100 INR em 25 dias
0,0
0,0

Hello! I’m Melody, a reliable and detail-oriented professional ready to provide real-time chat support that reflects your brand voice and keeps every visitor satisfied. Here’s how I will deliver excellent service for your business: Prompt Responses: I will maintain an average first-response time under one minute to ensure no visitor waits. Friendly & Accurate Communication: Every message will be clear, professional, and aligned with your brand voice. Efficient Issue Resolution: I will troubleshoot basic queries and escalate complex issues to the appropriate internal team without leaving customers unattended. Organized Reporting: Daily chat transcripts will be properly tagged, logged in your CRM, and summarized to highlight recurring issues or improvement opportunities. Fast Learner & Tool-Ready: I can quickly adapt to your chat tools, whether Zendesk, Intercom, or LiveChat, and follow your guidance precisely. Flexible & Dependable: I can handle multiple chats simultaneously while maintaining accuracy and professionalism. I am ready to start immediately, provide consistent coverage during your business hours, and ensure every customer interaction is handled with speed, accuracy, and a friendly tone. Thank you for considering my application—I am eager to help your team deliver outstanding live chat support. "I follow your exact guidelines and guarantee every conversation meets your standards."
₹1.000 INR em 40 dias
0,0
0,0

Hi, I’m Karthik — Customer Support & Technical Operations Specialist with 10+ years of experience handling live chat, CRM workflows, and real-time customer engagement for ecommerce and SaaS brands. I can provide reliable, friendly, and fast live-chat support during your business hours, ensuring customers feel welcomed, informed, and properly guided at every step. What I offer: • Under-1-minute first-response time • Professional, brand-aligned communication in clear English • Accurate answers using your knowledge base + A-to-Z guidance • Smooth escalation when queries require internal support • Daily chat tagging + CRM logging for full traceability • End-of-day summary with recurring questions, complaints, and improvement suggestions Experience & Tools: • Skilled with Zendesk Chat, Intercom, Freshdesk, LiveChat, Crisp • Strong multitasking across multiple simultaneous chats • Familiar with order-status lookups, product support, troubleshooting, and lead qualification • Fast typing speed and excellent customer-centric tone I’m comfortable covering extended hours, following scripts or brand guidelines, and escalating issues without leaving customers stuck or waiting. Ready to start immediately and take on a Junior Live Chat Support role with consistent, dependable coverage. — Karthik
₹1.300 INR em 40 dias
0,0
0,0

Dear Hiring Manager, I'm excited to apply for the English-speaking chat agent position. With over 6 years of experience in customer service for UK telecommunications companies and a low-budget British airline, I'm confident in my ability to provide top-notch support. Relevant Experience - 6+ years in customer service, handling complex queries and resolving issues in real-time - Expertise in greeting visitors, answering product questions, and escalating issues to internal teams - Proven track record of providing accurate and friendly support I have Live chat support experienc, excellent communication and multitasking skills. I have the ability to work efficiently, meeting tight response times and managing multiple chats simultaneously I'd be happy to deliver continuous coverage during your business hours. Expect an average first-response time under 1 minute. Properly tagged and logged chat transcripts and concise daily summaries highlighting recurring issues or opportunities for improvement Why I'm a Great Fit - Strong understanding of UK customer service standards - Experience working in fast-paced environments, prioritizing speed and accuracy - Friendly and approachable tone, with a focus on reflecting your brand voice I'm excited about the opportunity to work with you and provide exceptional customer support. Please let me know if you'd like to discuss further or confirm the schedule. Eager to start. Khanya
₹1.000 INR em 40 dias
0,0
0,0

Hi I hope your doing well I’m interested in the Live Chat Support position at [Company Name]. I have [X years] of experience providing support via live chat and email, helping customers solve issues quickly while keeping interactions friendly and professional In my previous roles, -Managed multiple chat conversations efficiently without compromising quality. -Resolved customer concerns clearly and calmly, even in challenging situations. -Worked with teams to improve response times and customer satisfaction. I’m comfortable handling high-volume chats and enjoy turning tricky problems into smooth solutions. I’d love the chance to bring my experience to your team and help deliver excellent support to your customers. Looking forward to the opportunity, Jezza Rufin
₹750 INR em 50 dias
0,0
0,0

saya ingin mengikuti bisnis telegram, Telegram adalah salah satu platform pesan instan yang paling populer di dunia, dengan lebih dari 500 juta pengguna aktif. Dengan menggunakan bot Telegram, kami dapat mencapai masyarakat yang luas dan memudahkan mereka dalam mengakses informasi dan melakukan transaksi
₹1.000 INR em 12 dias
0,0
0,0

I am experienced in email and chat process of customer care with voice also. As I have experience for talking to customer over the phone, I am polite enough to answer customer. Same way I am polite while answering over chat. You can refer me. Thank you So Much.
₹1.000 INR em 40 dias
0,0
0,0

With 10+ years of IT Helpdesk experience in top MNCs, I provide fast, clear, and professional support as a Junior Live Chat Support agent, ensuring smooth customer service and quick issue resolution.
₹1.200 INR em 40 dias
0,0
0,0

Hi! I’d love to support your team as an English-speaking live chat agent. I’m experienced in customer service and comfortable working with tools like Zendesk Chat, Intercom, and LiveChat, so I can be productive right away. What I’ll provide: Full coverage during your business hours (schedule confirmed once we connect). Fast responses — consistently under one minute for first replies. Friendly, accurate communication that reflects your brand voice. Handling order status checks, product questions, basic troubleshooting, and guiding customers toward the right solution. Proper tagging, logging, and end-of-day CRM updates. A daily summary highlighting trends, recurring issues, and improvement opportunities. Smooth escalation for anything outside the knowledge base so customers always feel supported. I’m quick-thinking, reliable, and comfortable managing multiple chats at once while keeping tone and accuracy consistent. I’m also open to junior-level onboarding and ready to follow your A-to-Z guidance. Looking forward to working with you!
₹1.500 INR em 25 dias
0,0
0,0

Lucknow, India
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