Are you looking for an excellent position in customer support in a fast-growing Internet company where you not only enjoy the benefits of working with a team of highly motivated people, endless career growth opportunities, but you also get to really help customers and make a difference in thousands of people's lives?
If so, then you might have just found the perfect opportunity for you...
>>> More About the Project:
We are looking for 3 customer service officers to take care of our customers questions by email.
If you are chosen, we will work with the three of you for a test period (while paying you, of course) and then we will choose only one for the main position.
97% of all customer support will be done by email, but there is the need for some occasional phone support too. So this project is very easy and convenient because you can do everything by email from the comfort of your home.
>> Here are some of the benefits you will receive...
- Professional support automation system (Kayako SupportSuite) to manage customer questions in an easier way, saving you time and energy.
- List of most common questions that customers ask and an easy template answer to them, so you just need to copy and paste, and so will save a lot of time.
- If you have a question or are not sure how to answer a specific case, you can get in touch with me or my personal assistant and get help quickly.
- Work with a team of highly self-motivated professionals who are helpful, responsible, and punctual, so you'll have fun working with them.
- Surprise rewards and incentives for your excellent services, so you have confidence your efforts will be recognized and appreciated, and it motivates you to shine more.
>> What we ask from you in return:
*** You Are a Good Fit for this Position If...
- You treat customers with total care and respect, and solve their issues promptly .
- You are self-motivated and willing to go beyond expectation to help customers.
- You are very fluent in English - especially writing.
- You have excellent communication skills - especially by email but also on the phone.
- This project currently needs about 30-60 minutes of your time everyday. But you must be able to expand that and spend 2-3 hours a day soon, as we are working on some big fast-growing projects.
- You know your work is great and over the top, so you enjoy working in a group that your excellent work is appreciated - with appreciation and rewards.
- You much prefer to work with a company where you receive the recognition and respect that you deserve for your fantastic services - unlike most companies that may even forget your name.
- You are very productive and enjoy working fast, and handle more emails in an hour that other people - with the same quality.
>> A Little about Us:
We are an Internet marketing company with 10+ products being sold on our websites. We create and sell information products and software programs about online business and marketing (e.g. email marketing, infoproduct selling, etc.).
Our business is very fast-growing and we are working with some of the biggest and most respected marketing experts on the Internet.
>> Final Notes:
With 55+ other people already sent a proposal for this position (in other sites), we will carefully consider and compare your skills AND suggested hourly rate.
So please state your *test* hourly rate as well as normal rate, so you increase your chances of being chosen as these 3 people. Then if after a while we were satisfied with your services, we will gladly pay your normal hourly rate - or even more.
>> Question to Answer in Your Response:
Do you believe you have the qualifications listed above? Can you give some specific examples?
WHY do you think we should choose YOU rather than 55+ other people seeking after this position?
Looking forward to hearing from you.
Higher Profit Marketing
5 freelancers estão ofertando em média $160 para esse trabalho
Dear Sarah I am so much interested in your project, and would like to offer you 50$/week ongoing business I have very good expereince as virtual assistant as well as very good writing skills Regards