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I need a dependable partner to step in as the first point of contact on our live-chat channels. Your single mission is to reply to every incoming message with clear, accurate information about product pricing and current stock levels. Most conversations are straightforward—customers ask “How much is it?” or “Is this item available now?”—so speed and clarity matter more than sales language. Indonesian will be the daily working language, but you should feel comfortable dropping the occasional English phrase when a customer initiates the chat that way. Here is what will make this collaboration a success for both of us: • Average response time stays under five minutes during the agreed-upon shifts. • All replies cover price, discounts (when relevant), and real-time availability pulled directly from the spreadsheet or dashboard I will provide. • You keep the tone friendly and consistent with our brand voice—helpful, never pushy. • A brief end-of-day summary (copy of chat transcript or exported log from WhatsApp, Messenger, LiveChat, Zendesk, etc.) so I can track recurring questions and plan updates. If you already use any of the platforms above, let me know; otherwise I will grant access and show you the exact workflow before we start.
ID do Projeto: 40141157
55 propostas
Projeto remoto
Ativo há 18 dias
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55 freelancers estão ofertando em média $19 USD/hora for esse trabalho

With my extensive experience as a Full Stack Developer and 7 years in the field, I possess the skills required to excel at managing your chat support for pricing inquiries. My expertise in Web Scraping and Web Automation guarantees that I will be able to accurately and efficiently pull real-time product prices and availability from any provided spreadsheet or dashboard. Moreover, my proficiency in Excel means that I can make optimal use of the data you provide me with and generate daily summaries or chat transcripts as needed. Speaking of access to different platforms, deploying them effectively is central to my work ethos. Even though I currently work with these platforms: Whatsapp, Messenger, LiveChat and Zendesk, I am always ready to adapt and become proficient with any new tools essential to your project. Another crucial aspect of collaborating with you is maintaining the promptness of responses. And here’s where my speed stands out; I have a proven track record of quick turnarounds without compromising on quality. Should there be any concern regarding my shift timings or duties execution, trust in my Employer-Oriented approach; I am always open to discussion and improvements. Let this pitch portray more than just words but a glimpse into the potential collaborative harmony we can share. Choose me for a reliable partnership!
$20 USD em 40 dias
8,5
8,5

Hi Tuhfa I have great experience of using Livechat and Zendesk and have already worked with e-commerce stores and online businesses. I have helped with communicating with website visitors, answering questions and converting them to sales so the business makes more money, closes more deals and win more repeat customers. I would love to discuss details with you and see if we are a good fit when you are available. So whats the best time for a quick chat? Best Nasir
$20 USD em 40 dias
6,6
6,6

Hello there, I’d be a dependable first point of contact for your live-chat channels, ensuring every message is answered quickly, clearly, and accurately. I’m experienced in handling high-volume customer chats where speed and correctness matter most—especially questions around pricing, discounts, and real-time stock availability. I’m comfortable working in Indonesian as the primary language and can naturally switch to English when customers initiate conversations that way. I follow workflows closely, pull information directly from provided spreadsheets or dashboards, and maintain a friendly, non-pushy tone that aligns with brand guidelines. I consistently keep response times under five minutes during shifts and provide clear end-of-day chat summaries to support tracking and optimization. I’m ready to adapt quickly to your tools and processes. Best regards, Himanshu Saraswat
$15 USD em 40 dias
6,7
6,7

Hi Tuhfa N.. I am very excited with your project because I have completed similar project recently. The skills required for your project are my main specialty. I can handle this perfectly and have abundent experiences. Please confirm that I am one of the best fits for you and drop me a message for further discussion. Thanks and Best Regards. Brayan Stiven A.
$20 USD em 10 dias
5,0
5,0

With over 16 years of international success on Freelancer, earning over €500K, and an unrivaled 33-year experience in the global market, I provide a skill set that few can match. My expertise extends across a wide range of areas, including Google Adwords & Adsense, PPC, LinkedIn, DATA handling and more. It is this diverse skill set that has enabled me to excel in chat support roles just like the one you are offering. In addition to my technical skills, I understand the importance of speed and clear communication for your role. We share a mutual understanding that when it comes to pricing inquiries, potential customers seek prompt and accurate response.. To wrap it up, hiring me means entrusting your project to a competent professional who embodies consistency, efficiency and detailed reporting. My commitment is giving customers not only what they want but also communicating with them in a way that speaks our brand’s language — helpfulness without being pushy. Let us join hands and take your enterprise to even greater heights!
$20 USD em 40 dias
3,2
3,2

With my extensive background in virtual assistance, I am uniquely positioned to excel in a role that demands multitasking and communication finesse. As a virtual assistant, I have honed my ability to respond swiftly and accurately to customer inquiries while maintaining a friendly and professional tone. These skills align perfectly with your project's need for prompt pricing and stock information relayed in a helpful manner. Additionally, as an avid user of various platforms including WhatsApp, Messenger, LiveChat, Zendesk and more - I am well-versed in navigating the intricacies of such systems. Should there be a learning curve with the specific platform you use, consider it conquered. Rapidly adopting new tools is something I'm known for. Lastly, given your requirement for appropriate end-of-day summaries, it's important to emphasize my knack for data organization and meticulousness. This quality will enable me to contribute immensely to tracking recurring questions and making informed decisions about streamlining our processes. In summary, when you bring me on as your chat support partner, you're getting someone who is not only highly organized and detail-oriented but also a zealous participant in your success story. Let's take the busywork off your plate together and impress your customers with swift and accurate responses!
$15 USD em 40 dias
3,2
3,2

I can help you handle pricing and stock inquiries on your live chat channels. This role is about speed and accuracy—customers want quick answers, not sales pitches. I'll keep responses under five minutes by having your pricing spreadsheet or dashboard open alongside the chat, so I'm pulling real-time data rather than working from memory. One thing that often causes delays in this type of support: spreadsheet updates lagging behind actual inventory changes. If stock levels shift frequently throughout the day, I'll flag any discrepancies I notice between the dashboard and customer expectations so you can address sync issues early. I'll maintain a consistent friendly tone across WhatsApp, Messenger, or whichever platforms you use, and handle the occasional English inquiry
$20 USD em 40 dias
0,9
0,9

Hi , I just went through the project description, and I see you are looking for someone experienced in Data Entry, Web Search, Customer Service, Customer Experience, Excel, Virtual Assistant, Customer Support and Indonesian Translator. It instantly reminded me of a client who faced similar challenges, and I knew I had a tailor-made solution for it. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: • Is there anything else you’d like to add to the project details? • What’s the top hurdle you’re facing with this project? • What is the timeline to get this done? Why Choose Me? 250+ Projects. 5 Years. Zero Misses. My reputation is built on a single metric: Flawless Execution. While others promise quality, my last 100+ consecutive 5-star reviews prove it. I don’t just finish the job; I set the standard. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) The portfolio here is just the tip of the iceberg. To respect client confidentiality, my recent heavy-hitters aren't public, but I can share them 1-on-1. Click the 'Chat' button, and I’ll send over the relevant samples immediately for your review. Regards, Abdul Haseeb Siddiqui.
$20 USD em 27 dias
3,3
3,3

Hey , I just finished reading the job description and I see you are looking for someone experienced in Indonesian Translator, Excel, Data Entry, Customer Service, Web Search, Customer Experience, Customer Support and Virtual Assistant. This is something I can do. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: 1. These are all the requirements? If not, Please share more detailed requirements. 2. Do you currently have anything done for the job or it has to be done from scratch? 3. What is the timeline to get this done? Why Choose Me? Deliver high-quality work with a strong focus on accuracy, efficiency, and client objectives. Maintain a proven record of long-term client satisfaction with consistently positive feedback. Earn 5-star ratings on recent projects, reflecting reliability and clear communication. Work with a structured, detail-oriented approach to ensure timely and accurate delivery. Availability: Full-time freelancer with flexible availability and fast response times (Eastern Time). I will share with you my recent work in the private chat due to privacy concerns! Please start the chat to discuss it further. Regards, Hassan.
$15 USD em 19 dias
0,0
0,0

Hello, I’ve read your description carefully — you’re looking for someone who can manage your live chat channels efficiently, giving fast and precise responses about pricing and stock levels while keeping a friendly, brand-consistent tone. I’ve handled real-time customer support in both Indonesian and English, maintaining under-five-minute response times and ensuring clear communication that builds trust. I’m familiar with platforms like Zendesk, LiveChat, and WhatsApp Business, and can easily adapt to your system or spreadsheet-based workflow. Providing end-of-day summaries and identifying common customer questions will help streamline your updates and improve communication consistency. You’ll get someone dependable, detail-oriented, and responsive — focused on accuracy and speed rather than sales talk, just as you described.
$20 USD em 40 dias
0,0
0,0

Hi There, I am excited to apply for the position as your first point of contact on live-chat channels. I understand the importance of delivering clear and accurate information regarding product pricing and availability. With my extensive experience in customer support and virtual assistance, I am well-equipped to maintain a response time under five minutes while ensuring a friendly and helpful tone that aligns with your brand voice. I have over 6 years of expertise in Data Entry, Excel, Customer Support, and Indonesian Translation, which makes me a reliable partner for your needs. I am comfortable utilizing various platforms, and I can assure you that I will provide a daily summary of interactions to help track customer inquiries effectively. You can view my portfolio here: https://www.freelancer.com/u/adily1 Looking forward to the opportunity to work together. Thanks, Adil Yousuf
$15 USD em 7 dias
0,0
0,0

Hello, I’m interested in supporting your live-chat channels as the first point of contact for customers. I understand that the key focus is fast, accurate responses regarding pricing, discounts, and real-time stock availability, rather than sales. Here’s how I can support you effectively: Maintain an average response time under 5 minutes during assigned shifts Provide clear and accurate information pulled directly from your spreadsheet or dashboard Communicate primarily in Indonesian, with smooth English responses when customers initiate in English Keep a friendly, helpful, and consistent tone aligned with your brand voice Share a daily end-of-day summary or exported chat logs for tracking and improvement I’m comfortable working with tools such as WhatsApp, Facebook Messenger, LiveChat, and Zendesk, and I regularly use Excel/Google Sheets for data lookup and updates. If any platform access or workflow training is needed, I’m quick to adapt and follow instructions precisely. I’m reliable, detail-oriented, and understand the importance of accuracy in customer support. Looking forward to the opportunity to work together. Best regards, Nishanth
$20 USD em 40 dias
0,0
0,0

Hello, I understand the importance of being the first point of contact for your live-chat channels, swiftly providing clear information on product pricing and availability. With over 5 years of experience in customer support and a strong background in data entry and virtual assistance, I am well-equipped to meet your requirements. My skills include: • Customer Support • Data Entry • Web Search • Indonesian Translation I prioritize maintaining an average response time of under five minutes, ensuring that all queries about pricing and stock levels are addressed effectively. Additionally, I will deliver friendly, brand-consistent communication, and provide end-of-day summaries to help you track inquiries and plan adjustments. For Portfolio and samples please contact. Thanks,
$20 USD em 22 dias
0,0
0,0

Hello, As a Senior Web & App Developer with 6+ years of experience, specializing in creating scalable web applications and intelligent bots, I am uniquely qualified to support your live-chat channels. A good chunk of my development work has involved building communication platforms - from chat systems to complex file-sharing tools - so I've gained valuable knowledge on managing robust and efficient collaborations. In particular, I have extensive skills in automation and AI-driven solutions, which is a perfect fit for your requirements of real-time availability updates and end-of-day summaries. Through API integrations and web scraping, I can help you seamlessly pull necessary information from your dashboard or spreadsheet at speed. Plus, my background working with languages like React Native will give me an edge in handling English to Indonesian translations. By choosing me, you will not only receive high-quality code but also a long-term partner committed to delivering automation solutions that save time and ensure cost efficiency. Consider this an investment into your workflow as my automation skills will lead to a faster turnaround time in responding to chats while ensuring consistent accuracy of product pricing and stock levels. Thanks!
$30 USD em 32 dias
0,0
0,0

Hello, I’m interested in supporting your live-chat channels as a dependable first point of contact. I work quickly and accurately, can maintain under-five-minute response times, and focus on clear, factual replies covering price, discounts, and real-time availability based on provided data. I’m comfortable communicating in Indonesian and switching to English when needed, keep a friendly, non-pushy tone, and can provide concise end-of-day chat summaries. I’m happy to work with your existing platforms or learn your workflow quickly.
$17 USD em 40 dias
0,0
0,0

I have the relevant experience to complete this job efficiently and accurately, and I am committed to meeting your expectations.
$20 USD em 40 dias
0,0
0,0

Hi, I’m experienced in live chat support and comfortable being the first point of contact for customer inquiries. I’m fluent in English, quick to respond, and detail-oriented when sharing accurate pricing and real-time stock information from dashboards or spreadsheets. I maintain a friendly, helpful tone and focus on clarity and speed rather than salesy replies. While Indonesian isn’t my primary language, I adapt quickly to new workflows and environments and can confidently handle English-initiated chats. I offer flexible availability, can meet fast response-time expectations, and am happy to provide end-of-day summaries or chat logs as needed.
$18 USD em 40 dias
0,0
0,0

- Speed and accuracy: I am highly organized and focused on clarity, which aligns perfectly with the requirement to respond within five minutes and provide precise information about product prices and stock levels. - Attention to detail: I can efficiently extract and deliver information from spreadsheets or dashboards, ensuring every response covers price, discounts, and availability without errors. - Friendly and collaborative tone: My communication style is calm, clear, and supportive, which matches the brand’s voice—never pushy, always helpful. - Language flexibility: I am fluent in Indonesian and comfortable switching to English when needed, making customer interactions smooth across different contexts. - Documentation and analysis skills: I can prepare concise daily summaries of conversations, helping the team track recurring questions and update strategies accordingly.
$20 USD em 40 dias
0,0
0,0

Professional virtual assistant with experience in live chat and customer support. I provide fast, clear, and accurate responses regarding pricing, product availability, and promotions, while maintaining a friendly and brand-consistent tone. Committed to delivering excellent customer experience and long-term collaboration.
$20 USD em 40 dias
0,0
0,0

Hello, First of all, I would like to clarify that I am a native Indonesian. In short, I am very interested in your offer and would be glad to learn more about the type of business involved, as well as more detailed information regarding the scope and responsibilities of this role. I look forward to hearing more from you. Best regards, Eka
$15 USD em 40 dias
0,0
0,0

Jawa Barat, Indonesia
Membro desde out. 13, 2025
€8-30 EUR
$3-10 NZD / hora
$2-8 USD / hora
₹1500-12500 INR
₹100-400 INR / hora
$30-250 USD
₹1500-12500 INR
₹1500-12500 INR
$15-25 USD / hora
€30-250 EUR
$2-8 USD / hora
₹600-1500 INR
₹750-1250 INR / hora
$30-250 USD
€8-30 EUR
£250-750 GBP
₹600-1500 INR
₹12500-37500 INR
$30-250 USD
$30-250 USD