A Customer Service Representative is responsible for handling an array of front-facing duties. Some of these tasks including interacting with customers over the phone, in person, and/or via email and social media. Throughout all of these interactions Customer Service Representatives must maintain a high level of professionalism and present the organization in the best light possible. Each interaction affects the company’s bottom line in either a positive or negative way, so a great Customer Service Representative must add value to the organization.
23 freelancers estão ofertando em média $23/hora para esse trabalho
I can put 5 agents on your project. My agents are fluent in English and experienced in telemarketing, customer service and cold calls. My call center can start dialing the minute you provide leads and dialer.
I used to handle various kinds of complaints. I know-how to provide a fast and suitable solution in various challenging situations. I know where to give sympathy and empathy to avoid escalations.